Mantra The Observatory Port Macquarie 4 gwiazdki

Ocena klientów (Ocena ALL) 4.4/5 Liczba opinii: 1 798

Mantra The Observatory Port Macquarie - Image 1
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Opis

O hotelu

  • Various types of accommodation style to suit all travelers

  • Walking distance to town centre for shopping and dining precinct

  • Indoor pool, spa and sauna

  • Offers stunning ocean views of Town Beach and the Hastings River

Nasze pokoje

Pokój

Ocean View Hotel Room

  • 2 os. maks.
  • 25 / 269 sq ft
  • Pościel 1 x Łóżko king-size
  • Widoki: Widok na ocean/morze
  • Zalety obiektu: Balkon

Lokalizacja hotelu

Mantra The Observatory Port Macquarie

40 William Street
2444 PORT MACQUARIE
Australia

Pozycja GPS:-31.430958, 152.918766

Dojazd i transport

Usługi hotelowe

Zameldowanie od: - Wymeldowanie do:

Na miejscu
  • Basen
  • Parking
  • Zwierzęta niedozwolone
  • Dostęp dla osób na wózkach inwalidzkich
  • Wi-Fi
  • Klimatyzacja
  • Całkowity zakaz palenia na terenie całego obiektu

Basen

Opinie naszych gości

Opinie naszych gości

100% potwierdzonych opinii gości, którzy zatrzymali się w naszym hotelu

Dowiedz się więcej

Ocena ALL  4.4/5  Liczba opinii: 1 798

Ocena TripAdvisor  4.5/5  Liczba opinii: 2 650

Certyfikat Doskonałości 2024

Failed to meet expectations

Ocena na stronie TripAdvisor 2.0/5

centralwestcountry Couples - Opinia zatwierdzona w TripAdvisor

Terribly disappointing on so many levels: ~ uncomfortable beds with mattress springs that poke into your back and pillows that are lumpy (both mattress and pillows need replacing) - carpet is grimy and lifting in places - floors are so dirty they leave your feet black - no air conditioning in bedrooms - cobwebs on the ceiling - stains on the outdoor chair cushions Overall, our apartment was dirty, old and in desperate need of refurbishment.

Dear centralwestcountry, Thank you for your feedback. We're sorry to hear that your experience didn’t meet expectations. We take your concerns seriously and will address the issues you’ve highlighted to ensure improvements are made. Your comments help us to better serve our guests, and we appreciate you bringing them to our attention. We hope that we have another opportunity to welcome you to Port Macquarie. Regards Ashleigh

Nice Penthouse

Ocena na stronie TripAdvisor 5.0/5

PeterG873 Couples - Opinia zatwierdzona w TripAdvisor

Mantra The Observatory Port Macquarie as Accor Platinum This block is a mix of apartments and hotel rooms. We booked one of the Penthouses. Hotel rooms are made up daily, apartments are made up about after 4 days. It wasn’t stated but a Penthouse is an apartment. No liquor license (or onsite restaurant) so no welcome drink or breakfast. But there is a cafe and Italian restaurant in the building. Free underground parking. Penthouse is large (main w large bed and ensuite, 2nd with double bed, 3rd with 2 singles). Massive balcony and living area with glass bifold doors separating them which could be moved to one side. A few maintenance issues here and there and it really needs a thoroughly good clean. BBQ igniter is actually missing. (I guess that’s one way to reduce cleaning.) Location just across from beach and park. A club is just around the corner. Centre of town is a 10 min walk away. Nice view of main beach from the penthouse.

Hello Peter, Thank you for taking the time to leave a review. We are so pleased to hear that you enjoyed your stay in our Penthouse apartment and have taken your recommendations onboard. We hope to welcome you back to Port Macquarie soon. Regards Ashleigh

An excellent stay in a lovely apartment.

Ocena na stronie TripAdvisor 5.0/5

Ted D Opinia zatwierdzona w TripAdvisor

Lovely spacious one bedroom apartment with ample living space and views over the Pt Macquarie hinterland and Town Beach. Clean and tidy with clothes washer, dish washer and dryer. Adequate balcony for meals and drinks. All other kitchen ware and cooking facilities for an excellent family stay. Check in and out seamless and professional. A really enjoyable stay for 3 nights. If being really critical the bathroom is small. Original painting in living area depicts a small yacht under sail and making way but no person on board. Marie Celeste perhaps?? Odd.

Dear BigTedAustralia, Thank you so much for your thoughtful review! We're delighted to hear that you enjoyed your stay and found the apartment spacious, well-equipped, and comfortable. It's great to know the location and amenities contributed to a memorable family getaway. Thanks again for your kind words, and we hope to welcome you back for another enjoyable stay in the future! Kind regards, Amy

Great anniversary stay

Ocena na stronie TripAdvisor 5.0/5

Meghan K Opinia zatwierdzona w TripAdvisor

Clean, pleasant and friendly staff. Really enjoyed our stay. Would stay again - loved how bright and airy the rooms were. Was withing walking distance to our favourite restaurant the Stunned Mullet so we were able to enjoy the extensive wine list and not have to worry about transport.

Dear Meghan, Thank you for your lovely review! We're so glad to hear that you enjoyed your stay and appreciated the clean, bright, and airy rooms. It's also fantastic to know that our location made it easy for you to visit your favorite restaurant, The Stunned Mullet! We're happy to hear you had a worry-free experience and were able to enjoy everything to the fullest. We’d love to welcome you back again soon! Kind regards, Amy

Great spot with a great view

Ocena na stronie TripAdvisor 5.0/5

James P Opinia zatwierdzona w TripAdvisor

Excellent location, clean, great facilities, in and out was a breeze, secure parking, prompt response to issues. Loose points for a crappy tv. Mobile coverage in the area is bad (not the hotels fault) so just a heads up on that. I can only review based on the room we stayed in, but given the chance, I would happily stay here again

Dear James, Thank you for your wonderful feedback! I’m glad to hear you had a pleasant experience overall and enjoyed the cleanliness, facilities, and location of our property. I appreciate your comments regarding the TV quality and the remote. We are always looking for ways to enhance our guests' experiences, and your input is invaluable. I’m also glad our maintenance team was able to promptly address the shower head issue! We would love to welcome you back in the future. Thank you again for sharing your thoughts! Sincerely, Amy

Partner: TripAdvisor

Recenzje naszego hotelu napisane przez podróżnych

  • 744 Liczba opinii 9.5/10 Lokalizacja
  • 1 275 Liczba opinii 7.5/10 Pokój
  • 585 Liczba opinii 8.7/10 Obsługa
  • 25 Liczba opinii 6.6/10 Internet
  • 428 Liczba opinii 6.6/10 Czystość
  • 165 Liczba opinii 8.8/10 basen
  • 123 Liczba opinii 8.8/10 Strefa wellness
  • 106 Liczba opinii 4.4/10 Jedzenie

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