Mantra The Observatory 4 sterren

Avis-klantbeoordeling (ALL beoordeling) 4.5/5 1.700 beoordelingen

Mantra The Observatory - Image 1
Mantra The Observatory - Image 2
Mantra The Observatory - Image 3
Mantra The Observatory - Image 4
40 William Street, 2444 Port Macquarie, Australië

Omschrijving

Extras van het hotel

  • Nabij het belangrijkste strand en kustpad

  • op loopafstand van het centrum voor winkels en horeca

  • binnenzwembad, spa en sauna

  • Verschillende soorten accommodatie voor alle reizigers

Onze accommodaties

Hotel locatie

Mantra The Observatory

40 William Street
2444 Port Macquarie
Australië

Gps:-31.430958, 152.918766

Telefoon
Fax +61 2 6586 8888

Toegang en transport

Hoteldiensten

Inchecken vanaf - Uitchecken tot

Op het terrein
  • Zwembad
  • Parking
  • Huisdieren niet toegestaan
  • Rolstoeltoegankelijk
  • Wifi
  • Airconditioning
  • 100% niet-roken accommodatie

Zwembad

Onze beoordelingen van gasten

Onze beoordelingen van gasten

100% gecertificeerde beoordelingen van gasten die echt bij ons hebben overnacht

Meer informatie

ALL beoordeling  4.5/5  1.700 beoordelingen

TripAdvisor score  4.3/5  2.663 beoordelingen

Certificaat van uitmuntendheid 2025

Misrepresentation

Tripadvisor-waardering 1.0/5

Anna N Gecertificeerde beoordeling door TripAdvisor

The hotel listing on booking.com and other sites lists this accommodation as having a restaurant and cafe which it does not! There is an Italian restaurant and cafe outside/next to it but it is not part of the hotel and had limited opening times. There is also no bar as listed in another site. When we asked about this at the reception desk they were clearly well versed seeming to have been asked this many times. The staff were not as all welcoming and just pointed to a leaflet on the desk listing some other places nearby but not really interested at all. The room was very small and noisy sharing the entrance with another room. The balcony was so basic and other guests were smoking so we could not use it. I suggest installing smoke detectors above the balcony door. There was a tea towel but not cloth or dishwashing liquid so what was the point of supplying a tea towel. We were really disappointed since we’ve stayed at other Mantra hotels previously but this one was awful! A motel would’ve had the same if not better facilities but at probably a third of the price. I think most reviews are for apartments and not room only like we had, however you pay a lot more for that and still get no restaurant or bar as listed.

Dear Anna-Marie, Thank you for taking the time to share your feedback. We are genuinely sorry to hear that your experience did not meet expectations, and we appreciate the opportunity to clarify a few points. We only advertise that there is a restaurant onsite, and there are indeed two independently operated venues located within the same building as the hotel. While they are not managed by Mantra, they are the restaurants available onsite for guest convenience. Regarding your room, the accommodation type you stayed in does receive daily servicing, and we do have additional amenities such as dishwashing liquid, cloths, tea, coffee, and more available at reception at any time. We’re sorry this was not clearly communicated to you. For the shared entry and balcony smoke issue, we understand how this impacted your stay. Smoking is not permitted on balconies, and we do take action when notified. Your suggestion regarding smoke detectors has been noted. We’re also disappointed to hear that your interaction at reception did not feel welcoming—this is certainly not the standard we strive for, and we will be addressing this with the team. Thank you again for your detailed comments. We will take all of your feedback onboard as we continue to improve. Kind regards, Amy

Great location in Port Macquarie

Tripadvisor-waardering 4.0/5

surfoz Gecertificeerde beoordeling door TripAdvisor

Staff at reception were very helpful and explained how to access the parking and room access. Our modern apartment was two bedrooms and on a higher floor . The ocean view from the apartment was amazing. We like to walk and the location was perfect for us. We did however note the second bathroom and bathroom location to be a little odd. All in all a wonderful stat and we hope to stay again soon,

Dear Surfoz, Thank you for your positive feedback regarding your recent stay at Mantra The Observatory Port Macquarie. We are delighted to hear that you enjoyed our prime location and the stunning ocean views from your modern apartment. It is rewarding to know that our staff were able to assist you effectively during your visit. We look forward to welcoming you back for another great stay soon! Best regards, Amy

Waterview apartment excellent

Tripadvisor-waardering 5.0/5

MeggSydney Gecertificeerde beoordeling door TripAdvisor

We had a one bedroom apartment on rhe 4th floor, which gave us a great ocean vuew and high enough to not hear much traffic. Bed comfy, kitchen well equipped, shower good and balcony spacious. Walk across the road to Town Beach. Free undercover parking. 10 min walk into town, however some hills and busy roads to cross. Parking is a bit tricky in town for restuarants. Cafe downstairs for breakky n lunch. Indoor pool.good. Shared washing machine and dryer between 2 rooms.

Dear MeggSydney, Thank you for taking the time to share such a helpful and detailed review! We’re so glad to hear you enjoyed your One Bedroom Apartment, particularly the ocean views, comfortable bed, well-equipped kitchen, and spacious balcony. It’s wonderful that our location worked well for your stay, with Town Beach just across the road and an easy walk into town. We’re also pleased you made good use of the complimentary undercover parking, indoor pool, and the convenience of the onsite café. Thank you again for staying with us — we hope to welcome you back for another relaxing visit soon! Kind regards, Amy

Spacious rooms

Tripadvisor-waardering 4.0/5

279paulal Gecertificeerde beoordeling door TripAdvisor

Great apartments. We stayed in a 2 bedrooms one and it was plenty of rooms. Nice view to the hills and the ocean. Laundry is included

Dear Paula, Thank you for your wonderful review! We’re delighted to hear you enjoyed your stay in one of our 2-bedroom apartments and found it spacious and comfortable. It’s great to know you appreciated the lovely views and the convenience of having laundry facilities included. We hope to welcome you back again soon for another relaxing stay! Kind regards, Amy

Selbstversorgung in einem sehr ordentlichen Haus

Tripadvisor-waardering 4.0/5

Spikefriend Gecertificeerde beoordeling door TripAdvisor

Die Lage des Hauses am schönsten Strand von Port Macquarie ist schwer zu übertreffen, zumal man in 15 Minuten Fußweg auch in der Ortsmitte ist, wo es Auswahl an Läden und Restaurants gibt. Die Zimmer sind sehr geräumig, alle zum Meer ausgerichtet und mit großen Balkonen. Es handelt sich wie bei allen "Mantra"-Häusern um ein Selbstversorger-Hotel, die Ausstattung dafür einschließlich Waschmaschine und Trockner (1 Wascheinheit für je 2 Zimmer) durchaus ausreichend. Für ein Selbstversorger-Hotel sehr ordentlicher Servive -- jeden Tag kommt jemand mit frischen Handtüchern, den Müll abzuholen, die Kaffeebar aufzufüllen. Kotenloses Parken in der Tiefgarage.

Dear Spikefriend Thank you for taking the time to share your feedback post your stay with us here at Mantra The Observatory. We hope to welcome you back to our hotel very soon! Kind regards Brandon Kelly General Manager Mantra The Observatory Port Macquarie

In samenwerking met TripAdvisor

Andere internetgebruikers beoordelen ons hotel

  • 717 beoordelingen 9.6/10 Locatie
  • 1.259 beoordelingen 7.7/10 Kamer
  • 550 beoordelingen 8.8/10 Service
  • 27 beoordelingen 4.9/10 Wifi
  • 418 beoordelingen 6.9/10 Netheid
  • 148 beoordelingen 9/10 Zwembad
  • 114 beoordelingen 8.6/10 Wellnessruimte
  • 97 beoordelingen 6/10 Goede prijs-kwaliteitsverhouding

Mogelijk gemaakt door Trustyou

Onze andere etablissementen in de buurt

Al onze hotels in Port Macquarie

Prijs vanaf, voor 1 nacht voor 1 persoon in de betreffende slaapkamerprijscategorie, exclusief aanvullende services, exclusief ontbijt. Het komt overeen met de laagste openbare prijs inclusief alle belastingen (Sommige belastingen kunnen worden betaald bij aankomst in het hotel (bijvoorbeeld toeristenbelasting) volgens de lokale regelgeving.) voor de betreffende accommodatie die op die dag op de website https://all.accor.com/ te vinden is, voor een verblijf van een nacht in de volgende 20 dagen. Variabel afhankelijk van de periode en beschikbaarheid. De prijs wordt pas gegarandeerd op het moment van de reservering. Alle reserveringen (in het buitenland) zijn betaalbaar in de valuta van het land waar het hotel zich bevindt. Alleen het bedrag, dat bij de reservering is bevestigd in de valuta van het land waar het hotel zich bevindt, is gegarandeerd. Er kan een schatting van de omrekening in uw valuta worden verstrekt, maar dit is niet contractueel. Op het moment van betaling kan uw bank u bankkosten en/of wisselkoerskosten in rekening brengen.