Mantra The Observatory Port Macquarie 4 stars

Customer review rating (ALL Rating) 4.5/5 1,681 reviews

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Description

Hotel extras

  • Various types of accommodation style to suit all travelers

  • Walking distance to town centre for shopping and dining precinct

  • Indoor pool, spa and sauna

  • Offers stunning ocean views of Town Beach

Our accommodation(s)

Hotel location

Mantra The Observatory Port Macquarie

40 William Street
2444 PORT MACQUARIE
Australia

GPS:-31.430958, 152.918766

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets not allowed
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • 100% Non Smoking Property

Pool

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.5/5  1,681 reviews

TripAdvisor Rating  4.3/5  2,663 reviews

Certificate of excellence 2025

Customer review rating 4.0/5

Jaclyn V. Friends - Confirmed reviews ALL

Basic, no air conditioning in bedrooms, ceiling fan NOT working in 1 room had to get staf to bring up a fan Room above had a gathering very loud till after 1am

Dear Jaclyn, Thank you for taking the time to share your feedback. We’re pleased to hear the apartment was suitable for a one-night stopover, but we’re sorry to learn about the issues you experienced during your stay. Unfortunately in our apartments air conditioning is not available in the bedrooms; however, all bedrooms are fitted with ceiling fans. We apologise that one of the fans was not working and appreciate your patience while our team arranged a portable fan for you. We also regret the disturbance caused by noise from the apartment above, particularly late at night, and understand how this would have impacted your comfort. For future reference, we do have after-hours security available to assist with noise complaints or disturbances, and guests are always welcome to contact them should any issues arise outside reception hours. Your comments have been noted and shared with our team, as feedback like this is important in helping us improve the guest experience. Thank you again for letting us know, and we hope we may have the opportunity to welcome you back under better circumstances in the future. Kind regards, Amy

Customer review rating 5.0/5

Jodie T. Couples - Confirmed reviews ALL

Perfect getaway

Dear Jodie, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Amy

Customer review rating 4.5/5

Rosa T. Families - Confirmed reviews ALL

Easy to book and lovely welcome card on arriving at apartment.

Dear Rosa, Thank you for your kind review! We’re pleased to hear you enjoyed the well-located apartment and found the booking process easy. It’s also lovely to know the welcome card added a nice touch to your arrival. We appreciate your feedback and hope to welcome you back again soon. Kind regards, Amy

Customer review rating 4.5/5

Robert H. Couples - Confirmed reviews ALL

Nice hotel, convenient access to the beach and coastal walk. Easy to walk to the commercial district.

Dear Robert, Thank you for your review! We’re glad you enjoyed the hotel and its convenient access to the beach, coastal walk, and the commercial district. It’s a great spot to explore the area on foot, and we’re pleased it added to your stay. We hope to welcome you back again soon. Kind regards, Amy

Customer review rating 5.0/5

Callum S. Families - Confirmed reviews ALL

I stayed at the Mantra Observatory in Port Macquarie and had a fantastic experience. The hospitality and customer service were excellent, and the staff were genuinely warm and helpful. The location is beautiful and the area has a great vibe overall. I really enjoyed my stay and would happily return.

Dear Callum, Thank you for your fantastic review! We’re so pleased to hear you had such an enjoyable stay and that our team’s warm hospitality and customer service made a positive impression. It’s wonderful to know you loved the beautiful location and the great vibe of the area. We truly appreciate your kind words and look forward to welcoming you back to Mantra The Observatory in Port Macquarie in the future. Kind regards, Amy

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Other web-users rate our hotel

  • 723 reviews 9.5/10 Location
  • 1,257 reviews 7.8/10 Room
  • 547 reviews 8.9/10 Service
  • 25 reviews 4.9/10 WiFi
  • 411 reviews 7/10 Cleanliness
  • 22 reviews 5.4/10 Breakfast
  • 14 reviews 1.8/10 Bar

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