Mantra The Observatory Port Macquarie 4 stars

Customer review rating (ALL Rating) 4.4/5 1,787 reviews

Mantra The Observatory Port Macquarie - Image 1
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40 William Street, 2444 PORT MACQUARIE, Australia

Description

Hotel extras

  • Various types of accommodation style to suit all travelers

  • Walking distance to town centre for shopping and dining precinct

  • Indoor pool, spa and sauna

  • Offers stunning ocean views of Town Beach and the Hastings River

Our accommodation(s)

Room

Ocean View Hotel Room

  • 2 pers. max
  • 25 m² / 269 sq ft
  • Bedding 1 x King size bed(s)
  • Views: Ocean/Sea view
  • Most of the accommodation: Balcony

Hotel location

Mantra The Observatory Port Macquarie

40 William Street
2444 PORT MACQUARIE
Australia

GPS:-31.430958, 152.918766

Telephone
Fax +61 2 6586 8888

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets not allowed
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • 100% Non Smoking Property

Pool

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.4/5  1,787 reviews

TripAdvisor Rating  4.5/5  2,651 reviews

Certificate of excellence 2024

disappointed

Customer review rating 2.0/5

Ginelle K. Families - Confirmed reviews ALL

the pool area was way too small for so many families, comparred to photos on website. Put another in garden or another spa. I couldn't walk far foot injury so dissapointing no restaurant or one open downstairs.

Dear Ginelle, Thank you for taking the time to tell us about your experience at the Mantra The Observatory Port Macquarie. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. We understand how frustrating it can be when the pool area feels overcrowded, especially during school holidays. It is a popular place for families to relax & enjoy. Our team are available to make suggestions for places to eat, otherwise we do have a number of suggestions available on our brochure wall at reception. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Amy

Easy access, well located and welcoming.

Customer review rating 4.5/5

Anonymous Couples - Confirmed reviews ALL

Staff were helpful and the room was quiet. We were very rested and enjoyed the chance to walk to nearby places.

Dear D., We very much appreciate your comments regarding your stay at the Mantra The Observatory Port Macquarie. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Amy

Well located lovely view great balcony

Customer review rating 4.5/5

Anonymous Couples - Confirmed reviews ALL

We’ve stayed many times and love it every time

Dear David, We very much appreciate your comments regarding your stay at the Mantra The Observatory Port Macquarie. It is always a pleasure to receive positive feedback. I do apologise for the initial phone call that you had and I am glad that our team the next day were able to assist you. It is an expectation that all of our team are able to assist our guests with reservations and I am very sorry that you encountered an issue. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Amy

Excellent stay

Customer review rating 4.5/5

David C. Couples - Confirmed reviews ALL

Clean, quiet, comfortable rooms. Nice little indoor pool area. Would have given it a 10 if it had a restaurant! Definitely stay here again.

Dear David, We very much appreciate your comments regarding your stay at the Mantra The Observatory Port Macquarie. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Amy

Great family location

Customer review rating 3.5/5

Scotth Families - Confirmed reviews ALL

Mantra observatory is a great family location, with good facilities including, pool, spa, sauna and BBQ area.

Dear Scott, We very much appreciate your comments regarding your stay at the Mantra The Observatory Port Macquarie. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Amy

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Other web-users rate our hotel

  • 759 reviews 9.4/10 Location
  • 1,300 reviews 7.5/10 Room
  • 587 reviews 8.8/10 Service
  • 25 reviews 7/10 WiFi
  • 432 reviews 6.4/10 Cleanliness
  • 109 reviews 4/10 Food
  • 89 reviews 5.3/10 Value
  • 22 reviews 4.8/10 Breakfast

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.