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Mantra The Observatory Port Macquarie

Customer review rating 4.4/5 2,939 reviews

ALLSAFE approved hotel

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Room 1

Mantra The Observatory Port Macquarie
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+ 6 Services

Hotel extras

  • Close proximity to main beach in town and coastal walk

  • walking distance to town centre for shopping and dining precint

  • indoor pool, spa and sauna

  • Various types of accommodation style to suit all travelers

  • underground secure car park

Services in the hotel and nearby

Check-in from 14h00

Check out up to 10h00

Paying

Services and practical information
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • 100% non-smoking hotel
  • Air conditioned
  • Dry cleaning / Ironing Paying
Leisure and activities
  • Swimming pool
  • Well-being
Business services
  • Copy/print service available

Hotel location

Mantra The Observatory Port Macquarie

40 William Street
2444 port macquarie
australia

Tel: +611300092872

Fax: (+61)2/65868888

Check-in from 14h00

Check out up to 10h00

  • By plane

    PORT MACQUARIE AIRPORT At 5km / 3 miles

GPS :-31.430958, 152.918766

Our accommodation(s)

Mantra The Observatory is the ultimate choice for families, couples and corporate travellers looking for beachside accommodation. Make your selection from Hotel Rooms, spacious 1, 2 and 3 Bedroom Apartments, or 3 Bedroom Penthouse. Designed to impress, apartments are fully self-contained, complete with a gourmet kitchen and coffee capsule machine, laundry facilities and air-conditioned. Free WiFi is available to all guests, along with complimentary undercover secure car parking.

Ocean View Hotel Room

  • Max. number of persons: 2
  • Area: From 25 / 269 sq ft
  • Views: Ocean/Sea view *
  • Most of the accommodation: BALCONY *

Subject to availability

  • High speed internet
  • Coffee/tea making facilities
  • Direct dial telephone

Our guest reviews for
Mantra The Observatory Port Macquarie

100% genuine reviews from our guests

Find out more

ALL Rating 4.4/5

2,939 reviews

tripadvisor

TripAdvisor Rating 4.5/5

2,503 reviews

3 nights away

Customer review rating 4.5/5

Lj Couples - 30/07/2021 Confirmed reviews ALL

The Observatory at Port Macquarie was exceptional. Great views...heated pool (spa needs work), bed comfortable..good parking. We loved it there and will be returning in Sept school holidays.

Dear Elizabeth J., We very much appreciate your comments regarding your stay at the Mantra The Observatory Port Macquarie. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Well locted

Customer review rating 4.5/5

Antony O. Families - 20/07/2021 Confirmed reviews ALL

Overnight stay but very comforable

Dear TONY O., We very much appreciate your comments regarding your stay at the Mantra The Observatory Port Macquarie. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Good distance from CBD

Customer review rating 4.0/5

Anonymous Business - 17/07/2021 Confirmed reviews ALL

Our one bedroom Courtyard apartment was outdated but was very clean.

Dear Berenice S., We very much appreciate your comments regarding your stay at the Mantra The Observatory Port Macquarie. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

good location, comfortable

Customer review rating 4.0/5

Jen W. Couples - 14/07/2021 Confirmed reviews ALL

over all the apartment was great, the cleanliness could have been a bit better.... example: in certain light you could see hand prints on the bedroom door over all it was clean but you could tell it was a quick clean not a full clean. we understand (ex hospitality people) that there is a time limit per apartment for the house keeping but it is not enough for a full clean... in the current situation the world finds itself in we would have thought that a full covid clean would be important.

Excellent holiday spot

Customer review rating 5.0/5

Fredajoy Couples - 13/07/2021 Confirmed reviews ALL

We had a wonderful week at the Mantra Observatory. beautiful views ansd so close to everything. Very clean and comfortable.

Dear Alan G., We very much appreciate your comments regarding your stay at the Mantra The Observatory Port Macquarie. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Enjoyed the experience!

Customer review rating 5.0/5

Wendy Couples - 12/07/2021 Confirmed reviews ALL

Had a lovely relaxing time.

Dear Wendy, Thank you for your 5 Star Review! We appreciate your business and look forward to your return.

Great Location, beautiful views, walking paths excellent

Customer review rating 5.0/5

Family H. Families - 12/07/2021 Confirmed reviews ALL

Family of 6 adults in the 3 bedroom apartment was perfect. Close to beach and short walk to nice coffee on the beach or a beautiful stroll via many different routes to shops or views.

Dear Tash H., We very much appreciate your comments regarding your stay at the Mantra The Observatory Port Macquarie. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Great location and facilities.

Customer review rating 3.0/5

Nathan Families - 08/07/2021 Confirmed reviews ALL

Loved the location and facilities but was disappointed that when we complained about kids running around above us at 9pm (as our 6 yr old trying to sleep) they couldn't ring the and ask them to be more courteous of the people as they are within their rights to make noise until 10pm. So not a place we are likely to return to for that reason.

Dear Nathan H., Thank you for taking the time to tell us about your experience at the Mantra Observatory. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. We will investigate the noise situation you experienced to ensure we prevent future occurrences for all travellers as everyone should enjoy a peaceful and relaxing environment. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

Comfortable accommodation with great views

Customer review rating 4.5/5

Hillite7 Couples - 07/07/2021 Confirmed reviews ALL

We were very happy with the amenities provided , the standard of cleanliness was excellent which is reassuring in these times. The onsite facilities such as the pool ,spa sauna and carpark are all of a very good standard. We requested an ocean view and I would recommend doing so. There is a most excellent coffee shop downstairs and the location is an easy walk across the road to the beach. The staff were friendly and helpful.

Dear Faye S., We very much appreciate your comments regarding your stay at the Mantra The Observatory Port Macquarie. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,
Customer review rating 4.5/5

Anonymous Families - 07/07/2021 Confirmed reviews ALL

Well located, spacious rooms, quiet, friendly staff and permanent residents . We really enjoyed our stay.

Tired room

Customer review rating 3.0/5

Mike Couples - 07/07/2021 Confirmed reviews ALL

We received a warm welcome however were disappointed with the "tired" room we were allocated at over $180 for the night.

Dear MARGARET L., Thank you for taking the time to tell us about your experience at the Mantra Observatory. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Please rest assured that we are taking the appropriate measures to address the decor in our apartments and are currently reviewing potential upgrade options. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,
Customer review rating 3.5/5

Anonymous Families - 06/07/2021 Confirmed reviews ALL

Room had a smell to it even after spraying every time we went into the unit.

Well located, clean and big apartment

Customer review rating 3.5/5

Susie Families - 05/07/2021 Confirmed reviews ALL

staff were great apartment size was great and very clean loved the heated pool the disappointing issues that would stop us coming back was the was no internet for the 5 days we would never of booked had we known this, a lot of places we had to book on line to get in and we were unable to do this also the tv remote was taped at the back to hold it together and even though they changed the batteries it was very difficult to get it to work properly and the old DVD player also had issues and the fact you had no foxtel and it rained most days all up spoiled our stay, especially as we paid for holiday peak prices

Family holiday

Customer review rating 3.5/5

Anonymous Families - 05/07/2021 Confirmed reviews ALL

Reception was friendly and helpful

Outstanding location

Customer review rating 5.0/5

Oliver Families - 05/07/2021 Confirmed reviews ALL

Room was expansive and comfortable. Check in was pleasant and easy

Dear OLIVER K., We very much appreciate your comments regarding your stay at the Mantra The Observatory Port Macquarie. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Nice views

Customer review rating 3.0/5

Vicki P. Solo - 03/07/2021 Confirmed reviews ALL

The view from my room was lovely, and there was a nice enclosed verandah. The room itself was ok - a bit old and basic. Unfortunately I had very very noisy neighbours two nights out of the three I stayed. The middle of my three night stay, a couple with an unbelievably noisy child moved in. There was screaming, shouting and banging from about 4pm to 8.30pm without a break. It started up again at 6.10am the next morning. The parents had a noisy argument with shouting, slamming of doors and loud crying by the woman. Absolutely awful!!! These people moved out after one night TG but the next night there was another couple with a baby that cried on and off for hours. I went out! Having a carpark was important to me, but the individual parking bays were extremely difficult to maneuver into as they were very small, there were large pillars everywhere and the chute between the rows was very narrow, so that once I was in, I was very reluctant to take my car out at all - which limited the things I had planned to do. Overall, stay and accommodation were ok but would probably not stay there again.

Dear Vicki P., Thank you for taking the time to tell us about your experience at Mantra Observatory. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. Please if the issue arises on any future visits to contact our night team to rectify the situation for you or find a more suitable apartment to ensure your stay is a comfortable one. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,
Customer review rating 2.5/5

Taylor Business - 24/06/2021 Confirmed reviews ALL

We were travelling and stayed at your hotel to sleep. Sleep was hard due to the malfunction dishwasher. I ended up turning it off at the power point.

Dear Hilary W., Thank you for taking the time to tell us about your experience at the Mantra The Observatory Port Macquarie. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

Very comfortable stay.

Customer review rating 5.0/5

Harley T. Couples - 21/06/2021 Confirmed reviews ALL

Friendly, helpful staff; well appointed apartment with outstanding beach views; excellent location.

Dear Harley, Thank you for your 5 Star Review! We are glad that you enjoyed your stay and our convenient location. We appreciate your business and look forward to your return.

Being out of town was great

Customer review rating 4.5/5

Jenny R. Couples - 20/06/2021 Confirmed reviews ALL

Very Pleasant room, nice view of park then to beach

Dear Jenny R., We very much appreciate your comments regarding your stay at the Mantra The Observatory Port Macquarie. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Great location

Customer review rating 5.0/5

Sue Couples - 19/06/2021 Confirmed reviews ALL

Friendly check in. Great room with fantastic views of the beach. Good for walks and nearby bowling club with discounts for Mantra guests was good value. Lovely coffee shop below with fabulous breakfasts. Handy guest laundry facility

Dear Sue, Thank you for your 5 Star Review! We are glad that you enjoyed your stay and our convenient location. We appreciate your business and look forward to your return.

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