Mantra The Observatory Port Macquarie

Customer review rating (ALL Rating) 4.4/5 3,065 reviews

ALLSAFE approved hotel

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Mantra The Observatory Port Macquarie
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+ 7 Services

Hotel extras

  • Close proximity to main beach in town and coastal walk

  • walking distance to town centre for shopping and dining precint

  • indoor pool, spa and sauna

  • Various types of accommodation style to suit all travelers

  • underground secure car park

Hotel location

Mantra The Observatory Port Macquarie

40 William Street
2444 port macquarie
australia

Fax: (+61)2/65868888

Check-in from 14h00

Check out up to 10h00

  • By plane

    PORT MACQUARIE AIRPORT At 5km / 3 miles

GPS:-31.430958, 152.918766

Our accommodation(s)

Mantra The Observatory is the ultimate choice for families, couples and corporate travellers looking for beachside accommodation. Make your selection from Hotel Rooms, spacious 1, 2 and 3 Bedroom Apartments, or 3 Bedroom Penthouse. Designed to impress, apartments are fully self-contained, complete with a gourmet kitchen and coffee capsule machine, laundry facilities and air-conditioned. Free WiFi is available to all guests, along with complimentary undercover secure car parking.

Ocean View Hotel Room

  • Max. number of persons: 2
  • Area: From 25 / 269 sq ft
  • Views: Ocean/Sea view *
  • Most of the accommodation: Balcony *

Subject to availability

  • High speed internet
  • Coffee/tea making facilities
  • Direct dial telephone

Our guest reviews for
Mantra The Observatory Port Macquarie

100% genuine reviews from our guests

Find out more

ALL Rating 4.4/5

3,065 reviews

TripAdvisor Rating 4.5/5

2,516 reviews

Great location

Customer review rating 3.5/5

Rs Families - 27/11/2021 Confirmed reviews ALL

The 2 bedroom apartment was a great size with a lovely view of the beach. However, the blinds in the bedrooms are useless at keeping the sun out so we were all woken at 5:30am every morning which didn't make for much of a restful holiday. You really should invest in some block out curtains. Also, a bit of exit mould on the grout in the shower would be good. Other than that, we enjoyed the property.

Superb location, excellent views

Customer review rating 4.5/5

Vish Families - 27/11/2021 Confirmed reviews ALL

Pretty happy with the overall experience...

Great location and friendly staff.

Customer review rating 5.0/5

Cathy B. Couples - 26/11/2021 Confirmed reviews ALL

We stayed for 15 nights in total. We were looking for an oceanview room, but want available at the time of booking. I was told to call beforehand which I did. All the staff were so accommodating as they checked on a weekly basis. They ended up finding a 2 bedroom after 6 nights which we moved to for 9 nights with a beautiful ocean view. Staff have gone over and above to ensure our stay was memorable and exactly what we wanted. Thank you for the wonderful memories!

Great outlook

Customer review rating 3.5/5

Carolyn Couples - 25/11/2021 Confirmed reviews ALL

We have stayed here numerous times. However carpet and furniture very drab. We stayed for 2 weeks. Apartment was spacious but very few items in kitchen. Bare essentials, blamed on covid, but not even a platter for cheese. Nowhere to put toiletries in bathroom. Would have expected mini S/P, oil, cling wrap or foil.

great location opposite the beach

Customer review rating 5.0/5

Sue D. Families - 24/11/2021 Confirmed reviews ALL

We had a two bedroom apartment for a family holiday that included a two year old. The size of the apartment was fantastic and well laid out.

WORST MANTRA I HAVE STAYED IN

Customer review rating 3.0/5

Richard C. Couples - 24/11/2021 Confirmed reviews ALL

THE ROOM BOOKED WAS MEANT TO HAVE OCEAN VIEWS , THEY WERE ONLY PARTIAL VIEWS. ON OPENING THE FRONT DOOR THE CARPET WAS NOT FLAT, IT HAD ROLLS IN IT AND THE COFFEE AND TEA FACILITIES WERE VERY POOR. I WENT DOWN TO RECEPTION AND VIEWED MY PROBLEMS AND WAS TOLD YES THE ROOMS ARE OUTDATED AND THAT A RESTORATION WAS IN PROGRESS. YOU STILL CHARGE THE SAME PRICE AND I WAS NOT OFFERED A BETTER ROOM. THE ONLY GOOD PART WAS THE POOL AREA. IT WILL BE SOME TIME BEFORE I STAY AT ANOTHER MANTRA. THE FAN IN THE BATH ROOM WENT 24/7 AND THE FRIDGE WHICH WAS LOCATED NEXT TO ME EAR WAS VERY NOISEY. I HAH TO BUY EAR PLUGS TO SLEEP

Dear Richard C., Thank you for taking the time to tell us about your experience at the Mantra The Observatory Port Macquarie. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mantra, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

Fabulous hotel in a great location

Customer review rating 5.0/5

Dianne D. Friends - 24/11/2021 Confirmed reviews ALL

Beautiful views over the beach Apartment was stunning Stayed in the 3 bedroom penthouse Everything you would wish for Indoor heated pool was lovely

Customer review rating 4.5/5

Leanne Couples - 23/11/2021 Confirmed reviews ALL

Wonderful view, and good location

Excellent location see

Customer review rating 4.5/5

Raymond F. Couples - 23/11/2021 Confirmed reviews ALL

Very comfortable and rejuvenating

nice location

Customer review rating 2.5/5

Anonymous Couples - 22/11/2021 Confirmed reviews ALL

facilities some what lacking for the price

Dear DENIS G., Thank you for taking the time to tell us about your experience at the Mantra The Observatory Port Macquarie. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mantra, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

Locatio,location location

Customer review rating 5.0/5

Steven F. Couples - 22/11/2021 Confirmed reviews ALL

This was our first stay with you and I have to say it was seamless. From covid necessary check in to check out the whole stay was amazing. The staff were friendly and very accommodating. The room (2 bedroom) was up to scratch being ultra clean ,comfortable and well presented. We now have a new go to destination when next visiting Port. Thank you for a memorable start to our holiday

Well located nice hotel.

Customer review rating 4.0/5

Constantine V. Families - 21/11/2021 Confirmed reviews ALL

This is the third time we have stayed in 2 years. As per the review title, it’s a very well located property across from Town Beach and the Port City Bowling club. Our 3 bedroom apartment was comfortable and staff pleasant to deal with. The only negative comment I have is the apartment was tired and could do with a refurbishment like a paint job and new carpets. Would also be good if the TV’s could be updated to smart Tv’s so you could stream your Netflix if the wifi could handle that. That said, that would be up to the owners and not the Accor group. Overall a very enjoyable stay as always.

Great view large room

Customer review rating 4.5/5

Mat Families - 21/11/2021 Confirmed reviews ALL

Perfect room and upgrade in tv would make it perfect

Great location with ocean view

Customer review rating 4.0/5

Kerri G. Solo - 18/11/2021 Confirmed reviews ALL

Location is just a walk across the park to Town beach. The room was clean and comfortable with a kitchen equipped with the basics. A lovely cafe down on the street for breakfast and lunch.

location not so good as it is a good walk into town, however for walks along the beach it is great.

Customer review rating 4.0/5

Anonymous Business - 17/11/2021 Confirmed reviews ALL

clean and tidy

It was well.located but we werent able to use the beautiful pool or have breakfast in our room or get room service.

Customer review rating 3.0/5

Bev A. Families - 17/11/2021 Confirmed reviews ALL

The motel was lovely and the room was clean and comfortable and we loved the view from the gorgeous balcony. Having laundry next to room was very convenient and undercover, secure carpark, was most welcome. The cafe and restaurant were nice too, but we prefer to eat in our room on holidays. Rooms so quiet and that was a bonus. We enjoyed stay but wanted pool and room service. Thank you for lovely time Regards Bev and Veronica A.. Definitely stay again.

Dear BEV & VERONICA A., Thank you for taking the time to tell us about your experience at the Mantra The Observatory Port Macquarie. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mantra, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

Mantra Observatory Pt Macquarie

TripAdvisor rating 5.0/5

Peter B 09/11/2021 TripAdvisor review

Great place to stay overlooking Town Beach across the road from Port City Bowling Club , courteous staff, we got a free upgrade to a 2 bedroom apartment. easy walk to the centre via beach and break wall, seeing dolphins on the way.

Marvelous Stay at the Mantra Observatory

TripAdvisor rating 5.0/5

WhitandWally 25/10/2021 TripAdvisor review

We booked this at the last minute and were so happy we did as the accommodation was first class and the help and support from Amy in reception was amazing. The view from our ocean facing balcony was stunning. We will definitely be back.

Thank you for your 5 star review of Mantra the Observatory and it is great to hear Amy welcomed you with open arms. We look forward to welcoming you back in future.

Spacious & Comfortable

TripAdvisor rating 4.0/5

billbov 03/03/2021 TripAdvisor review

Our 1 Bedroom suite was exceptionally large & was exactly what we need for a relaxing couple of days. Staff were extremely friendly & helpful. Position was just a short walk to the surf beach although a little walk into the main town area. Main bedroom not air conditioned but overhead fan was adequate. Overall very nice stay.

Thank you for your positive review of Mantra Observatory. We are pleased you enjoyed your stay and look forward to welcoming you in future.

Our break away

TripAdvisor rating 5.0/5

patriciavillareal 01/03/2021 TripAdvisor review

My partner and I had planned a break after the Covid lockdown and some recent surgery for myself that went wrong... we finally arrived after having to reschedule a few times and it was lovely. All we wanted to do was relax and spend some quality time together which we did... the location was great, the staff were amazing and it was what we really needed a really great break... we had a chance to do some local sightseeing which including adopting a koala from the local koala hospital... thank you Mantra for all you did to simplify this stay and make us fetlock so welcome and at home...❤️❤️❤️

Thank you for your 5 star review of Mantra Observatory

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