Customer review rating (ALL Rating) 4.2/5 2,395 reviews
Peppers Bluewater Resort Lake Tekapo
State Highway 8
7945 LAKE TEKAPO
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Rakinui Restaurant captures the flavours of the region with a farm to table philosophy. The wine list carries a selection of fine New Zealand wines to complement your dining selection. Enjoy spectacular views of Lake Tekapo in a relaxed dining setting.
Inspired by the landscape, the architecture and decor of Peppers Bluewater Resort uses a natural palette that complements the surrounding Mackenzie landscape. Contemporary interiors provide a tranquil retreat from the outdoors and are designed to take advantage of the extraordinary views from both Hotel Rooms and Villas.
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Rude hotel manager
TripAdvisor rating 3.0/5
372darrent Solo travel - TripAdvisor review
I stayed on 27 Jan, excellent location, friendly and efficient services from staffs of front desk and restaurant, and very nice that my room was upgraded. I have some changed on trip plan, and I extended one night to stay on 28Jan, front desk told me that I am ok to stay in the same room, so I confirm reservation and made payment on 27Jan evening. I went out on 28Jan morning, and received called from a lady hotel manager that want me to changed room, very rude from her talk, saying hotel has the right to decide my room, and her front desk team was too young that wrong to tell me to stay same room. I rushed back to hotel at about 2pm, hotel manager was not in, understand from front desk staffs that hotel has customer with wheelchair, need to use my room as is most convenient for movement. I requested to cancel my room for 28Jan's stay, however they cannot refund, front desk staffs are polite and patient, finally arrange an appropriate room for me. I indeed had good experience of my 2 nights stay, but is badly damaged by the call from the rude hotel manager.
Nice view, but the quality of the staff needs to be improved
Customer review rating 2.0/5
Rita C. Families - Confirmed reviews ALL
Great facilities and views in the room. However, the room was not cleaned when we arrived at the hotel, so we had to accept check-in without a room key. Later, when we went back to the counter to get our room key, the counter staff were clueless about everything. We have to explain again. To top it all off we found out our room hadn't been fully cleaned. Therefore, I had to call the counter to get someone to clean it.
Staffing a concern
Customer review rating 3.0/5
Megan Couples - Confirmed reviews ALL
View and room were beautiful however staff didn't really know what they were doing and restaurant had to stagger times
Nice enough stay
Customer review rating 3.5/5
Anonymous Families - Confirmed reviews ALL
Had a lovely view but was disappointed that it was partially blocked by new buildings with ugly signs and lots of gravel paths/roads in front. Understand this is due to a lot of expansion so not the hotels fault
Dear Rowan, We appreciate your comments regarding your stay at the Peppers Bluewater Resort - Lake Tekapo very much. It is always a pleasure to receive feedback, whether positive or negative. Please be assured that I will share your comments with our team, as your feedback is valuable to us. Thank you for taking the time to relate your feedback to us. Kind regards, Tanja Clauberg Duty Manager Peppers Bluewater Resort - Lake Tekapo
Ver nice hotel
Customer review rating 5.0/5
Wayne Couples - Confirmed reviews ALL
Very nice apartment with full kitchen facilities.
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* Price from, for one night for 1 person in the room category near the price, excluding additional services, excluding breakfast. It corresponds to the lowest public price including all taxes (VAT and tourist tax) for the accommodation in question, found on the website all.accor.com today, for a one-night stay within the next 7 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All reservations (abroad) are payable in the currency of the country where the hotel is located. Only the amount confirmed at the time of booking in that currency is guaranteed. We will give you an estimate of the conversion into your currency, but this is not binding. At the time of payment, your bank may charge you bank fees and/or exchange fees.Back to room price