Mantra PortSea Port Douglas 4 gwiazdki

Ocena klientów (Ocena ALL) 3.9/5 Liczba opinii: 1 862

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Opis

O hotelu

  • Enjoy modern, spacious accommodation with our self-contained apartments.

  • Modern resort facilities include three stunning pools, gym and tennis court.

  • Located just a few metres from the beach, and a 15 minute stroll to the heart of Port Douglas.

  • We are a spacious hotel that can accommodate for large families and groups.

Nasze pokoje

Lokalizacja hotelu

Mantra PortSea Port Douglas

76 Davidson Street
4877 PORT DOUGLAS
Australia

Pozycja GPS:-16.492078, 145.464633

Dojazd i transport

Usługi hotelowe

Zameldowanie od: - Wymeldowanie do:

Na miejscu
  • Basen
  • Parking
  • Zwierzęta niedozwolone
  • Transfer
  • Centrum fitness
  • Wi-Fi
  • Śniadanie
  • Bar
  • Całkowity zakaz palenia na terenie całego obiektu

POOL BAR

In true Tropical North-Queensland style, our swim-up pool bar is available for guests to grab a drink or small bite to eat while relaxing in our main resort pool. Please note the pool-bar is closed during the wet-season.

Opinie naszych gości

Opinie naszych gości

100% potwierdzonych opinii gości, którzy zatrzymali się w naszym hotelu

Dowiedz się więcej

Ocena ALL  3.9/5  Liczba opinii: 1 862

Ocena TripAdvisor  3.5/5  Liczba opinii: 2 501

very good high quality resort

Ocena na stronie TripAdvisor 5.0/5

graham m Opinia zatwierdzona w TripAdvisor

From the very first contact to the last when checking out we found that all the staff were great and very helpful. The resort was clean and of a high standard and looked good. The resort was well laid out with easy access to pools and other facilities. We would definitely stay there again if going to Port Douglas.

Dear F4757AKgrahamm, Thank you for sharing your feedback, and we are delighted to read that you had such an enjoyable stay with us and that it ticked all the boxes for you. We look forward to welcoming you back again when you return to Port Douglas. Best Wishes, Paul Cahill General Manager

Was fit for purpose but the room was a bit basic. Breakfast was ok but not fantastic. No hot selection.

Ocena na stronie TripAdvisor 3.0/5

TKHopscotch Rodziny - Opinia zatwierdzona w TripAdvisor

The apartment we stayed in felt a bit tired and uninviting and the patio doors looked a bit dirty. The patio furniture was wooden and well worn. The bathroom did not feel clean. The bedroom drawers in the wardrobe had mould spots on them so I did not feel comfortable putting my clothes in them or the wardrobe. Charging for the use of the safe seemed a bit extortionate. The staff were all pleasant and helpful. Good location.

Dear TKHopscotch, Thank you for sharing your feedback about your recent stay at Mantra Portsea Hotel. Please accept my sincere and heartfelt apologies for any inconvenience caused during your stay. I have since shared your feedback with my Executive Team to immediately investigate the deficiencies you mentioned and thank you for highlighting this. Rest assured this is not the norm and we sincerely apologise that this affected your stay with us. I have also shared your comments regarding Breakfast with our F&B Team and appreciate your view point. We believe that the Continental Breakfast provided is a solid offering with quality products and variety, some of which are local, however we understand that it missed the mark for you during your stay. Feedback like yours is important to grow our product further, so thank you. I can confirm that we do not charge anything for our valued guests using the In Room Safe. As it is a keyed safe, we place upon the room account a refundable deposit to ensure guests return the key upon departure, but we do not charge anything for its actual use. Your feedback is greatly appreciated as it is only through such feedback that we can address any concerns or feedback that may have otherwise been overlooked. Should you allow us an opportunity to make amends in the future, rest assured we will do all we can to look after you and restore your faith in us. We look forward to welcoming you back in the future where I have no doubt your experience will be greatly improved. Kind Regards, Paul Cahill General Manager

Fabulous stay at Portsea Mantra

Ocena na stronie TripAdvisor 5.0/5

Jennyx6 Couples - Opinia zatwierdzona w TripAdvisor

Fab stay at Portsea Mantra Port Douglas Walking distance to town or take a local shuttle bus service (we used Excellence which offer 7 day unlimited pass for $78 pp). Stayed in 1 bedroom apartment, balcony overlooking pool (apartment number 39) no stairs on reception level. Spotless apartment, hot plate and microwave cooking facilities, spa bath/shower, king bed, pull out couch for extra person or kiddies. Apartment was fully air conditioned with 2 x ceiling fans which made for a really comfortable stay. Accor member therefore sparkling wine left in fridge as a welcome drink. A walk to Peppers resort 2 hotels down on left hand side we could use our Accor membership which gave 50% off dining for breakfast/dinner. Full buffet breakfast only 17.50 pp. Portsea has beautiful swim up pool bar and happy hr is 4pm - 5pm. Drinks at reasonable prices and cocktails of the day. Bar managed by polite and friendly staff Lucia and Matice who always went above and beyond to assist. Cannot wait to return again to Portsea Mantra. Thanks for a great stay !!!

Dear Jennyx6, Thank you so much for your 5 star review of your recent stay at Mantra Portsea. We are thrilled you had such a great stay experience with us. Thank you for sharing your feedback in particular your comments about our team members Luisa and Mathys. We were delighted to hear that they looked after you so well and we are so pleased that they made such an impact to your overall experience. We look forward to being able to welcome you again when you return to Port Douglas and thank you again for the rave review. Best Wishes, Paul Cahill General Manager

Close to everything

Ocena na stronie TripAdvisor 5.0/5

khearne Opinia zatwierdzona w TripAdvisor

We love staying at the Mantra. Easy walk into town, close to the beach with a little walkway at the back of the hotel, the pool area is just perfect and the swim-up bar is just enough. The only negative was our Room 61A had a very small TV but besides that great hotel

Dear khearne, Thank you for sharing your feedback through the Trip Advisor network. We really appreciate your comments and glad that your stay with us ticked all the boxes for you. We look forward to being able to welcome you again soon. Best Wishes, Paul Cahill General Manager

Excellent place to stay in paradise ❤️🌴

Ocena na stronie TripAdvisor 5.0/5

grumster2204 Friends getaway - Opinia zatwierdzona w TripAdvisor

Great location, could walk into town in less than 20 minutes, and to the beach in less than 5. Undercover carpark was excellent. Staff were all very friendly and helpful. Rooms were comfortable and clean. Lagoon pool with swim up bar was great.

Dear grumster2204, Thanks so much for taking the time to share your experience about your recent stay with us at Mantra Portsea Port Douglas. We are so pleased you had such a great stay and we were delighted to have you choose us as your destination to stay when in Port Douglas. We hope to see you again soon. Best Wishes, Paul Cahill General Manager

Partner: TripAdvisor

Recenzje naszego hotelu napisane przez podróżnych

  • 566 Liczba opinii 9.2/10 Lokalizacja
  • 1 166 Liczba opinii 4.8/10 Pokój
  • 923 Liczba opinii 7.2/10 Obsługa
  • 28 Liczba opinii 4.6/10 Internet
  • 602 Liczba opinii 2.8/10 Czystość
  • 562 Liczba opinii 8.3/10 basen
  • 476 Liczba opinii 3.6/10 Komfort
  • 445 Liczba opinii 5/10 Udogodnienia

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