Mantra Parramatta 4 estrelas

Nota clientes Avis (Classificação ALL) 3.6/5 1.124 comentários

Mantra Parramatta - Image 1
Mantra Parramatta - Image 2
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Cnr Parkes St and Valentine Ave, 2150 PARRAMATTA, Austrália

Descrição

Extras do hotel

  • Para falar com um consultor de reservas, contacte o número: 1300 987 610

  • Proximidade ao terminal de autocarros e comboios

  • Westfield Parramatta

  • Proximidade à zona de restauração

  • Cinema a 600 metros

As nossas opções de alojamento

Localização do hotel

Mantra Parramatta

Cnr Parkes St and Valentine Ave
2150 PARRAMATTA
Austrália

GPS:-33.819519, 151.006438

Telefone
Fax +61 2 9635 3388

Acesso e transporte

Serviços do hotel

Check-in desde as - Check-out até às

No local
  • Piscina
  • Estacionamento
  • Animais de estimação não permitidos
  • Restaurante
  • Acesso para cadeiras de rodas
  • Centro de fitness
  • Wi-Fi
  • Ar condicionado
  • Pequeno-almoço
  • Salas de reunião
  • Propriedade 100% não fumadores

Social House Dining & Bar

Mantra Parramatta is home to the contemporary and stylish Social House Dining and Bar, the perfect space for a romantic dinner for two, in a relaxed and friendly atmosphere.

Avaliações dos nossos clientes

Avaliações dos nossos clientes

Garantia de 100% de comentários de hóspedes que ficaram mesmo no nosso hotel

Saber mais

Classificação ALL  3.6/5  1.124 comentários

Classificação do TripAdvisor  3.8/5  2.176 comentários

Great location with lovely staff but hotel needs refurb

Nota Tripadvisor 4.0/5

Matelita K Avaliação com certificação TripAdvisor

Great location being close to Westfield, train station and many restaurants. Lovely staff although reception phone wasn’t always answered from room but didn’t mind the trek down as they were very accomodating dealing with in person regarding requests for pillow, toilet paper, towel. Sofa bed was faulty and shower curtain needed change which was rectified by housekeeping easily. Prepaid buffet breakfast at $24 which was much cheaper than walk in price of $30 and was adequate with many options. Dining appeared only serviced by 2 staff, 1 cooking and 1 managing room and bar by herself who were superb considering there were many of us. Stayed on weekend so dining was not open for lunch&dinner but there are many great eateries nearby and we delivered our favourite food in with ease. Parking was convenient and secure underground with access straight to room floor in lift from carpark at $20 a night. Stayed in 1 bedroom apartment, while very clean, spacious and functional with balcony view of pool and fully equipped with all necessary utensils, appliances, hot plate to cook, washing machine/dryer (including dishwashing liquid&powder). Aircon system was uncomfortable and kept blowing cold air at 26 temp so turned it off but it is winter so room was cold. Bed was tired&uncomfortable however pillows and sheets were nice and clean. Requested extra pillow as there was only 2 on bed with cushions and 1 in cupboard. Will not return until hotel has refurbishment upgrading bed, aircon system, etc. The winning factor is their great staff and convenient location that makes one overlook the hotels need for upgrade.

Dear Guest, Thank you for taking the time to tell us about your experience at the Mantra Parramatta. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

Disappointing experience

Nota Tripadvisor 2.0/5

DavidRB_1969 Família - Avaliação com certificação TripAdvisor

Stayed for 2 nights in a twin room and wish I’d stayed elsewhere. Booked via Qantas travel. The pros: In-room microwave, mini fridge and mini stovetop Proximity to Westfield Parramatta and train station Decent shower water pressure The cons: Twin single beds were tiny and uncomfortable Bedside tables were equally tiny and useless Air conditioner blew out warm air on cool Staff were uninterested and unhelpful Poor cleanliness No sports or movie channels (just free to air TV) I pre-arranged for my (adult) son to check in as I was going to be in a meeting when he arrived. Room was prepaid. But the lady at the desk still interrupted my meeting with 100 questions before letting him in (even after he provided ID and a credit card). On arrival the prior guests dinner tray was left outside the room. When we left 2 days later it was still there, despite a couple of complaints while we were there. The carpets in the hallway are badly stained. The “view” is straight into an office building next door. On checkout I handed the keys back and the man on the desk just said “ok” and stood there. No communication. No “all good” or “thanks for staying”. Zero customer service and poor experience. Would never return.

Not in a hurry to return

Nota Tripadvisor 2.0/5

297russr Negócios - Avaliação com certificação TripAdvisor

Underwhelming to say the very least. Aircon did not function (a number of my group said the same). Built in 2000 and looks like nothing has been done since. Buffet breakfast was average and had to clear tables ourselves, asked for coffee lass checked coffee machine then walked off not asking if I knew how to use it. Buffet last night (group) Thai red curry chicken should have been described as coconut cream chicken with a tinge of red. Top it off walked into a lift this morning to be greeted by vomit.

Fabulous staff

Nota Tripadvisor 4.0/5

Lisa M Romântica - Avaliação com certificação TripAdvisor

The front desk staff at the Mantra were fantastic. I was in NSW for medical treatment and the team went out of their way to change our room to one better suited to my needs and checked in with how I was when they saw me. It was a very comfortable stay and close to shops and transport. Amazing service.

Lovely stay

Nota Tripadvisor 4.0/5

Sally F Romântica - Avaliação com certificação TripAdvisor

Location & lovely friendly staff. Underground parking was great. We were able to get discounted rates on the room & parking as we are Accor members. It was a last minute booking after a disaster booking at another apartment in parramatta. Our room was clean. The beds were a little uncomfortable, there isnt much softness left. They could do with an update. Loved our stay & will be back.

Em parceria com TripAdvisor

Outros utilizadores da Web classificam o nosso hotel

  • 614 comentários 9/10 Localização
  • 990 comentários 4.5/10 Quarto
  • 754 comentários 6.8/10 Serviço
  • 18 comentários 4.6/10 Internet
  • 512 comentários 3.7/10 Conforto
  • 399 comentários 4.4/10 Limpeza
  • 274 comentários 2.5/10 Comodidades
  • 211 comentários 3/10 Atmosfera

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Preço a partir de, por 1 noite para 1 pessoa na categoria de quarto próximo do preço, excluindo serviços auxiliares, excluindo pequeno-almoço. Corresponde ao preço público mais baixo incluindo todas as taxas (Determinadas taxas podem ser pagas à chegada ao hotel (por exemplo, a taxa de estadia) segundo os regulamentos locais em vigor.) do alojamento em causa, encontrado hoje no site https://all.accor.com/, para uma estadia de uma noite nos próximos 20 dias. Variável consoante o período e a disponibilidade. O preço é garantido apenas no momento da reserva. Qualquer reserva (no estrangeiro) deve ser paga na divisa do país onde o hotel se localiza. Apenas é garantido o valor confirmado no momento da reserva na divisa do país onde o hotel está localizado. Damos-lhe uma indicação de estimativa da conversão na sua moeda, mas não é contratual. No momento do pagamento, o seu banco pode cobrar despesas bancárias e/ou taxas de câmbio.