Pullman at Sydney Olympic Park 5 estrelas

Nota clientes Avis (Classificação ALL) 4.3/5 2.523 comentários

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Pullman at Sydney Olympic Park - Image 1
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Olympic Boulevard, 2127 SYDNEY OLYMPIC PARK, Austrália

Descrição

Extras do hotel

  • Complimentary WIFI

  • Guest rooms provide stunning panoramic views

  • Bacar Restaurant features an extensive and enticing wine list

  • 24 hour fit lounge

  • 2 minute walk to rail station, 26 minute drive to CBD

As nossas opções de alojamento

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Localização do hotel

Pullman at Sydney Olympic Park

Olympic Boulevard
2127 SYDNEY OLYMPIC PARK
Austrália

GPS:-33.849167, 151.068771

Telefone
Fax +61 2 8762 1263

Acesso e transporte

Serviços do hotel

Check-in desde as - Check-out até às

No local
  • Estacionamento
  • Animais de estimação não permitidos
  • Restaurante
  • Acesso para cadeiras de rodas
  • Centro de fitness
  • Wi-Fi
  • Ar condicionado
  • Pequeno-almoço
  • Bar
  • Salas de reunião
  • Propriedade 100% não fumadores
  • Serviço de quartos

BACAR RESTAURANT

O Bacar é um restaurante contemporâneo de alto nível situado no Pullman, no Parque Olímpico de Sydney. Delicie-se com os inesquecíveis menus sazonais do restaurante Bacar, criados pelo nosso premiado Chef Executive, Ben Nicholls.

Avaliações dos nossos clientes

Avaliações dos nossos clientes

Garantia de 100% de comentários de hóspedes que ficaram mesmo no nosso hotel

Saber mais

Classificação ALL  4.3/5  2.523 comentários

Classificação do TripAdvisor  4.5/5  1.879 comentários

Excellent Experience - recommended.

Nota Tripadvisor 5.0/5

Beach8um Avaliação com certificação TripAdvisor

I was very impressed with this hotel. We stayed for a few nights in Deluxe Double 1060 and the room was spotless, nicely decorated & with a lovely outlook over the stadiums. The daily servicing of the rooms was excellent, and they should be commended. Check-In was friendly and accommodating. Bar Service was also friendly and professional. Shout out to Tony & his crew for their awesome service and attention to detail. Loved the fruity water in the foyer and the easy access to Qudos Bank Arena. The only small downer was the unhappy check-out guy who probably should find another job that doesn't deal with tourists and customers generally. Seemed totally disinterested. But honestly, congratulations to you all for a high-quality, well-run hotel. We will be back :)

Missed opportunity

Nota Tripadvisor 3.0/5

Corrlisa Família - Avaliação com certificação TripAdvisor

Great location, all staff were pleasant. The loyalty chocolates were a nice touch. Unfortunately, the personalisation on the card was incorrect (I am a Mrs not a Mr). On check in I had to query why the room types were not as I had requested - and paid for - on booking nearly a year prior. It was a shame that I wasn’t contacted in advance to say my request could not be met, or that it wasn’t even mentioned on check in and I had to ask about it. I was charged for valet parking that I have no recollection of booking and did not use. I queried it when I realised I had been charged for something I did not use, and am still waiting for a response ten days later. No one mentioned this when I checked in. When I checked out I was given the option to email the invoice, which only provided one of three invoices. I am still waiting on the others.When I checked out I was not asked about my stay which may have prompted me to mention the mould in the shower. We had such a good time at the event we went there for, the stay could have easily been the icing on the cake. I would not rush to return.

Dear Corrlisa, Thank you for sharing your feedback regarding your recent stay with us. We appreciate your kind words about our location and our staff, as well as your acknowledgment of the loyalty chocolates. However, I sincerely apologize for the inaccuracies in the personalization of the card and for the discrepancies with your room type request. We understand how important it is for all details to be correct, especially after such a long lead time. I regret that you were not informed about the changes upon your arrival. Regarding the valet parking charge and the invoices, I understand your frustration. It is our practice to clarify all charges at check-in, and I apologize for any oversight in this instance. Your concerns about the cleanliness in the shower will also be addressed with our housekeeping team. We value your feedback and will use it to improve our services. We hope to have the opportunity to welcome you back in the future. Best regards, Pullman at Sydney Olympic Park

poor experience

Nota Tripadvisor 2.0/5

Andrew M Avaliação com certificação TripAdvisor

the reception and duty managers, promised they would correct credit card transactions but nothing has happened. Still awaiting a phone call and a resolution 12 days on. they also were adjusting reward points still awaiting that correction as well.

Dear Andrew M, Thank you for your feedback. We regret to hear about the delay in resolving your credit card transactions and reward points adjustments. Please know that we value your concerns and will ensure they are addressed appropriately. Best regards, Pullman at Sydney Olympic Park

Fantastic

Nota Tripadvisor 5.0/5

Caterina C Família - Avaliação com certificação TripAdvisor

This is one one my favorite Accor hotels. Nothing can be faulted. Staff deserve reconigtion as they too can not be faulted

Dear Caterina C, Thank you for your wonderful feedback regarding your recent stay at Pullman at Sydney Olympic Park. We are delighted to hear that you consider our hotel one of your favorites and appreciate the recognition of our dedicated staff. Your kind words will certainly be shared with the team, as they strive to provide exceptional service to all our guests. Warm regards, Dianne Knight Director Rooms

Disappointing Stay.

Nota Tripadvisor 1.0/5

J J Avaliação com certificação TripAdvisor

The hotel has an excellent location, although the staff’s performance is average. Specifically, the duty manager, Tanya, fell short of expectations and demonstrated a lack of focus on guest satisfaction. I strongly recommend further training to focus more on customers needs and expectations.

Dear J J, Thank you for sharing your feedback with us. We are disheartened to learn about your disappointing experience at our hotel. We appreciate your kind words about our location and regret to hear about the service shortfall you encountered. Rest assured, guest satisfaction is our top priority, and we will address your concerns internally. Your suggestion for further training is duly noted. We hope to have another opportunity to exceed your expectations in the future. Warm regards, Dianne Knight Director Rooms

Em parceria com TripAdvisor

Outros utilizadores da Web classificam o nosso hotel

  • 688 comentários 8.7/10 Localização
  • 1.405 comentários 7.1/10 Quarto
  • 1.472 comentários 8.2/10 Serviço
  • 14 comentários 8.2/10 Internet
  • 472 comentários 5.7/10 Limpeza
  • 284 comentários 7.3/10 Pequeno-almoço
  • 253 comentários 4/10 Custo Benefício
  • 15 comentários 1.9/10 Piscina

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Preço a partir de, por 1 noite para 1 pessoa na categoria de quarto próximo do preço, excluindo serviços auxiliares, excluindo pequeno-almoço. Corresponde ao preço público mais baixo incluindo todas as taxas (Determinadas taxas podem ser pagas à chegada ao hotel (por exemplo, a taxa de estadia) segundo os regulamentos locais em vigor.) do alojamento em causa, encontrado hoje no site https://all.accor.com/, para uma estadia de uma noite nos próximos 20 dias. Variável consoante o período e a disponibilidade. O preço é garantido apenas no momento da reserva. Qualquer reserva (no estrangeiro) deve ser paga na divisa do país onde o hotel se localiza. Apenas é garantido o valor confirmado no momento da reserva na divisa do país onde o hotel está localizado. Damos-lhe uma indicação de estimativa da conversão na sua moeda, mas não é contratual. No momento do pagamento, o seu banco pode cobrar despesas bancárias e/ou taxas de câmbio.