Mantra on Jolimont - Melbourne 4 stelle

Giudizio clienti (Valutazione ALL) 4.3/5 1.298 recensioni

Mantra on Jolimont - Melbourne - Image 1
Mantra on Jolimont - Melbourne - Image 2
Mantra on Jolimont - Melbourne - Image 3
Mantra on Jolimont - Melbourne - Image 4
133 Jolimont Road, 3002 EAST MELBOURNE, Australia

Descrizione

I plus dell'hotel

  • Davanti al MCG

  • Vicino al parco AAMI

  • A 5 minuti a piedi da Fitroy Garden e dal CBD

  • Work up a sweat in our onsite gymnasium, then cool off in our outdoor pool and spa

  • A 10 minuti di tram dallo shopping di Bridge Road

Le nostre sistemazioni

Monolocale

Studio King

  • 2 persone massimo
  • 24 m² / 258 sq ft
  • Biancheria da letto 1 x Letto/i king size

Posizione dell'hotel

Mantra on Jolimont - Melbourne

133 Jolimont Road
3002 EAST MELBOURNE
Australia

Coordinate GPS:-37.817965, 144.978271

Telefono
Fax +61 3 9650 1833

Accesso e trasporti

Servizi alberghieri

Check-in dalle - Check-out fino alle

In sede
  • Piscina
  • Parcheggio
  • Animali non ammessi
  • Ristorante
  • Centro fitness
  • Wifi
  • Aria condizionata
  • Colazione
  • Proprietà 100% non fumatori

BOUNDARY LINE AND BAR

Aperto dal mercoledì alla domenica per la colazione, il Boundary Line Bar & Kitchen vi offre ogni giorno un buffet che include tutti i vostri piatti preferiti, sia caldi che freddi. Frutta fresca, cereali e dolci accompagnano la nostra offerta.

Le recensioni dei nostri clienti

Le recensioni dei nostri clienti

Recensioni certificate al 100% lasciate da ospiti che hanno realmente soggiornato presso le nostre strutture

Per saperne di più

Valutazione ALL  4.3/5  1.298 recensioni

Giudizio TripAdvisor  3.8/5  2.757 recensioni

Mantra, or IBIS on Jolimont

Punteggio Tripadvisor 2.0/5

Jason K Recensione certificata TripAdvisor

Still here and actively searching for alternative accommodation, heating in our room is not working, stuck at about 18 degrees, outside is 15 degrees, so I guess we should be thankful for that. Complained yesterday and their reset the system but that lasted about 20 mins before it went cold again.. Complained again in the morning before we headed out and they have given us two tiny fan heaters to try and make do, they have been running all day and are making a very slight difference, but unless you are sitting right in front of them, the room is still cold. Parking is a joke, $50 a night for a lottery to find a spot, that is barely big enough to fit a normal midsized passenger vehicle in, and impossible to actually open your door when you are in the spot. Passenger has to get out and you park 5cm off the wall and hope the person next to you does the same or you end up with parking dings. Road access is difficult, due to a median strip and a host of no right turns, means there is only one way to get to the hotel. Advertised as serviced apartments - they made the bed, took out the bin and that's about it. Same damp towels, same damp bathmat, It got two stars because I am not a total animal. The check in staff were friendly, the bed is comfortable ( on the firm side which is my preference, the room is pretty quiet from external noise, but we are facing away from the roads, so your milage may vary. Whilst the shower is hot and presents a strong stream, it is a tiny over the bath type with slippery access and the shower screen does little to stop the floor getting soaked ( re bathmat still wet). My Partner has been an Accor member for over 10 years and made the comment that this property struggles to live up to the Accor standard and more akin to an IBIS establishment.... very dissapointing.

Dear S6164JXjasonk, Thank you for taking the time to share your detailed feedback. I’m truly sorry to hear that your stay did not meet expectations and that several aspects left you feeling disappointed. Regarding the heating, we use a central water-based air conditioning system, which can occasionally become unresponsive when multiple rooms request extreme temperatures simultaneously. This requires a manual reset. After your report, our team attended to the issue, provided portable heaters, and rechecked the room the following day while you were still in-house. At that time, both the AC and heaters were functioning correctly. We also acknowledge your comments regarding the car park. While we do our best to inform guests of the space limitations in advance, we understand the layout can be challenging, and your feedback will help guide future improvements where possible. As for housekeeping, our daily service includes making the bed and emptying bins. Towels are replaced only if left on the floor or not hung up, in line with our environmental initiative. That said, the bathmat should have been refreshed, and I’ve followed this up with the team to ensure better attention to detail. I’m pleased to hear you found the team friendly, the bed comfortable, and the room quiet. However, I regret that these positives were overshadowed by other concerns. Please be assured your feedback has been shared with the relevant departments, and we remain committed to improving the areas within our control. Warm regards, Luna Nguyen

Disappointed

Punteggio Tripadvisor 1.0/5

Melissa P Recensione certificata TripAdvisor

Location, brilliant! Parking, terrible & expensive. Furniture, very outdated. Kitchen cupboards, didn’t close, tired and need replacing. TV, only free to air, no Foxtel or Netflix, terrible. Cleanliness, very clean. Value, very expensive only paying for location. Beds, very comfy. Service, have to wait to be served more often than not for quite some time. Will I return for another stay, nope I will be looking elsewhere.

Dear Melissapl7799BP, Thank you for taking the time to share your feedback. We’re glad to hear you found the location convenient, the beds comfortable, and the room very clean. We’re sorry to learn that other aspects of your stay fell short of expectations. Your comments regarding the furnishings, kitchen condition, service wait times, and entertainment options have been noted and will be reviewed with the team as we continue to improve. We appreciate your honesty and will use your feedback to help guide future service and facility enhancements. Regards, Luna Nguyen General Manager

It was a no thrills kinda experience

Punteggio Tripadvisor 3.0/5

TheoK244 Per affari - Recensione certificata TripAdvisor

Overall this was a fine experience. It was a fairly basic hotel that provided me what I needed: a place to sleep, a bathroom, and enough warmth and quiet to unwind after busy days conferencing. It was very much a no thrills kinda place and that was fine. The staff were nice and it was pleasant.

Dear TheoK244, Thank you for sharing your experience. We're glad to hear that the hotel provided the comfort and quiet you needed during your conference, and that our team made a pleasant impression. While we’re a more straightforward offering, we always aim to deliver a welcoming and dependable stay. We also appreciate your comments around the overall feel of the property and will keep them in mind as we look for ways to improve. We hope to welcome you back again in the future. Regards, Luna Nguyen General Manager

Need to look at their level of service

Punteggio Tripadvisor 3.0/5

BrentTK Recensione certificata TripAdvisor

Nice enough hotel with big spacious rooms. Well maintained and tidy. Housekeeping is bit of an issue with rooms not serviced daily, had to ask for fresh towels. Restaurant only serves a breakfast, which although plenty of, is rather mediocre.

Dear BrentTK, Thank you once again for taking the time to share your feedback. We're pleased to hear you found the hotel clean, well maintained, and appreciated the spaciousness of your room. Regarding housekeeping, your reservation was made under a rate plan that includes weekly service only. However, I do apologise if this was not clearly communicated upon your arrival. We’re currently reinforcing this with our team to ensure all guests are well informed at check-in. In relation to breakfast, I’m sorry to hear it did not quite meet your expectations. While we’re glad the offering was plentiful, your comments regarding the quality have been noted and will be shared with our team as we continue to enhance the overall experience. For future reference, our restaurant’s opening days and hours are included in the pre-arrival message and also available online, but we understand how important clear communication is and appreciate your feedback. Thank you again for sharing your thoughts. We hope to have the pleasure of welcoming you back in the future. Warm regards, Luna Nguyen General Manager

Thank you for some lovely memories!

Punteggio Tripadvisor 5.0/5

PRIYA A Recensione certificata TripAdvisor

The place small but looks so classy. We reached there late at night. The staff isn’t excessively friendly, but definitely polite and did their job. Didn’t volunteer information on their own about Laundry, drinking water et cetera, as were used to such, but that was okay. Rooms were clean and well furnished, but I don’t know why none of the inside doors had any latch or bolts. They give you a discount if you skip housecleaning. The cleaning staff wasn’t especially great at their job. Some towels had black stains. But overall we loved Melbourne and this hotel helped us create wonderful memories. Oh and breakfast isn’t served every day of the week, this fact too was a first time for us.

Dear Tellpriya, Thank you for taking the time to share such a thoughtful and balanced review. We're so glad to hear you enjoyed your time in Melbourne and that our hotel played a part in creating some lovely memories. We appreciate your feedback regarding service, room details, and housekeeping. Your comments have been noted and shared with the team for review, as we’re always looking for ways to improve. We're pleased you found the room clean and well furnished overall, and that you appreciated the sustainability initiative with the housekeeping opt-out. Thank you again for staying with us—we hope to have the chance to welcome you back for an even better experience in the future. Regards, Luna Nguyen

In collaborazione con TripAdvisor

Altri utenti web che hanno valutato il nostro hotel

  • 1.113 recensioni 7.9/10 Posizione
  • 1.293 recensioni 6.7/10 Camera
  • 939 recensioni 8.6/10 Servizio
  • 22 recensioni 3.4/10 Internet
  • 670 recensioni 5.7/10 Comfort
  • 522 recensioni 7/10 Pulizia
  • 314 recensioni 6.5/10 Colazione
  • 215 recensioni 4.7/10 Rapporto qualità/prezzo

Implementato da Trustyou

Nostre ulteriori strutture nelle vicinanze

Tutti i nostri hotel a Melbourne

Prezzo a partire da, per 1 notte per 1 persona nella categoria di camera mirata al prezzo, servizi aggiuntivi esclusi, colazione esclusa. Corrisponde al prezzo pubblico più basso comprensivo di tutte le tasse (Potrebbe essere richiesto il pagamento di alcune tasse aggiuntive all'arrivo in hotel (ad esempio, la tassa di soggiorno) in base alla normativa locale vigente.) per la sistemazione in questione, trovato oggi sul sito https://all.accor.com/, per un soggiorno di una notte nei prossimi 20 giorni. Variabile a seconda del periodo e della disponibilità. Il prezzo è garantito solo al momento della prenotazione. La prenotazione (all'estero) è pagabile nella valuta del Paese in cui si trova l'hotel. È garantito solo l'importo confermato al momento della prenotazione nella valuta del Paese in cui si trova l'hotel. L'eventuale stima indicata della conversione nella valuta del cliente non ha valore contrattuale. Al momento del pagamento, la banca può addebitare al cliente costi bancari o commissioni di cambio.