Mantra Mooloolaba Beach 4 つ星

お客さまの声 (確認済みレビュー アコーホテルズ) 4.5/5 3,243 件のレビュー

Mantra Mooloolaba Beach - Image 1
Mantra Mooloolaba Beach - Image 2
Mantra Mooloolaba Beach - Image 3
Mantra Mooloolaba Beach - Image 4
7 Venning St, 4557 MOOLOOLABA, オーストラリア

説明

ホテルのその他の情報

  • Located on the beachfront Esplanade along with free onsite Parking

  • Outdoor pool & spa, indoor heated pool, gym and games room

  • Observation deck with gazebo and rooftop outdoor BBQ area

  • 24-hour reception and internet lounge

  • Four conference rooms with state-of-the-art AV equipment & offer a choice of delegate packages

当ホテルの客室

ホテル所在地

Mantra Mooloolaba Beach

7 Venning St
4557 MOOLOOLABA
オーストラリア

GPS:-26.678563, 153.116972

電話番号
ファックス +61 7 5452 2888

アクセスと交通機関

ホテルサービス

チェックインはからです - チェックアウトはです

敷地内
  • プール
  • 駐車場
  • ペット不可
  • フィットネスセンター
  • Wifi
  • エアコン
  • 会議室
  • 全館禁煙

2 プール

Mantra Mooloolaba Beach features a pool surrounded by lush gardens, and a tranquil indoor heated pool, with spa and sauna.

お客様のご意見

お客様のご意見

実際の宿泊者100%の認証口コミ

詳細はこちら

確認済みレビュー アコーホテルズ  4.5/5  3,243 件のレビュー

トリップアドバイザーの評価  4.1/5  4,536 件のレビュー

2025エクセレンス認証

Room 1103 needs immediate attention. Absolutely foul.

トリップアドバイザーの評価 3.0/5

hootiemctootie トリップアドバイザー認証口コミ

The location and convenience of this place is excellent. Our room was absolutely not - and I’m seriously not impressed to have paid a small fortune to stay in a room that had seriously stained and honestly revolting (not to mention supremely cheap and nasty) carpets, fixtures, and fittings. I had to ask for an extra sheet to cover the couch, because I truly didn’t want to even sit on it. The other “arm chair” was also stained and horrendous. The carpets, blankets and cushions are vile, ancient, stained, and also cheap, nasty - and all need immediate throwing out and replacing. I find it so despicable and dishonest that “owners” use the advertising of clean and fresh rooms to profit, while people like me pay a fortune expecting one thing and getting something else entirely. Not even close to good enough. The staff were excellent, and aware this isn’t their fault. I gave them the same feedback. Please avoid old rooms and ASK about them before you book. Oh - and there’s not even a vacuum.

Dear Guest, Thank you for your review of our hotel. I am very sorry that your stay with us was not up to standard. We pride ourselves on our service and always strive to make all our guests feel welcome and comfortable and we have clearly missed the mark here. I have passed your comments regarding the cleanliness of the carpets, sofa, armchair, bed sheets, pillows and blankets to my housekeeping supervisor to investigate as this is not what we here at the Mantra want to present. Thank you for your comments surrounding the team here, it’s always a pleasure to receive constructive feedback and I have passed your remarks on to the rest of the team here as encouragement for us to continue to improve our services. Our most sincere apologies for the experience you have had with us this stay and I hope we get another chance to impress you next time you’re staying in Mooloolaba! Warm Regards, Darian Cross – Mantra Mooloolaba Beach

Brilliant

トリップアドバイザーの評価 5.0/5

rodc577 トリップアドバイザー認証口コミ

We had five wonderful days at mantra mooloolaba. Everything from the room (incredibly large with Ensuites, spa, full kitchen, dishwasher, washing machine/dryer, large balcony, huge windows, king bed), to the cleaning staff who could not have been more helpful and kind. Thought we had an issue locking our balcony door…Murray the maintenance man kindly informed us there was nothing wrong, left us as lovely note with a hammer shaped biscuit…we just hadn’t closed it correctly. This was an example of all staff we encountered. The receptionists were exceptional as well…Jasmine, Amanda, and others who I am so sorry I can’t remember their names…were just lovely and could not have been more helpful. Car parking was elite as well. Thanx to all at the mantra for an awesome time.

Dear Guest, Thank you so much for your incredibly kind and thoughtful feedback. We’re absolutely delighted to hear that you had such a wonderful stay with us at Mantra Mooloolaba. It’s fantastic to know you enjoyed the spacious apartment and facilities, and especially heart-warming to read your lovely comments about our team. Murray will be thrilled to hear that his help (and hammer shaped biscuit!) made an impression, and we’ll be sure to pass on your praise to Jasmine, Amanda, our housekeeping team, and everyone else involved in making your stay memorable. We truly take pride in delivering friendly, helpful service, so your words mean a great deal to all of us. Thank you again for choosing to stay with us, we’d love to welcome you back for another awesome visit in the future Sincerely, Hana - Assistant Manager

Great location and comfortable stay

トリップアドバイザーの評価 4.0/5

Kate N トリップアドバイザー認証口コミ

We had a very pleasant stay at Mantra Mooloolaba Beach and would happily recommend it, particularly for the location. The property is perfectly positioned with a short walk to the beach, retail stores, ice cream parlours, and a great selection of restaurants. A real bonus is the secured gate at the rear of the property that provides direct access to Woolworths and BWS behind the building — perfect for quickly grabbing supplies. You do need your room key to access this gate, which adds to the sense of security. While the room itself is in serious need of an upgrade, it was clean and comfortable. We were lucky to have lovely views of both the mountains and the beach, which made our stay even more enjoyable. The balcony was a good size and a great spot to relax. The bed was comfortable, although there wasn’t a lot of space to store luggage out of the way. The property has both an indoor and outdoor pool, both of a good size. As expected in a family-friendly resort, when kids are in the pool it can be hard to avoid noise and splashing. This wasn’t an issue during our stay, but if you’re sensitive to noise you may want to be mindful of peak pool times. There is also a lovely outdoor area near the pool with BBQ facilities and cabana-style seating, making it a great place to enjoy dinner outdoors with ocean breezes and views. Check-in was easy thanks to a large driveway leading to reception, and the reception staff were friendly and helpful. Underground parking is available with a maximum height of 2 metres; some of the parking spaces are a little tight, but they were still accessible. Overall, a comfortable stay in a fantastic location — perfect if location matters most and you’re happy with a room that’s clean and functional, even if a little dated.

Dear Kate, We very much appreciate your lovely comments regarding your stay! It is always a pleasure to receive positive feedback. I will share your comments with regards to the room update with our owner relations team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Reception - Darian

Great location and views, but a little tired

トリップアドバイザーの評価 4.0/5

kiwifamily2010 トリップアドバイザー認証口コミ

Manta Mooloolaba had a great view from the room and is well located for an easy, relaxed stay. The apartment itself is a bit tired in places but still functional and had what we needed. The pool was perfectly fine for a casual, relaxed swim, though nothing particularly special. Staff were polite but not especially engaging or helpful during our stay. One of the highlights is the convenience factor; a supermarket right next door, easy parking, and close proximity to restaurants, cafés, and shops, which made getting around very easy. Overall, a good option if location and views are your priority and you’re happy with more basic accommodation.

Hi there, Thank you for taking the time to share your detailed feedback. We’re pleased to hear that you enjoyed the views from your apartment and found our location convenient, with easy access to parking, shopping, and nearby dining options. We appreciate your comments regarding the apartment and facilities, as well as your experience with our team. Your feedback is valuable and will be shared with management as we continually look for ways to improve both our accommodation and service. Thank you again for choosing to stay with us, and we hope to have the opportunity to welcome you back in the future. Kind regards, Kaitlin Reception

These apartments are in an excellent location

トリップアドバイザーの評価 4.0/5

Lorilei12345 トリップアドバイザー認証口コミ

We were very pleased that we chose The Mantra. We had asked for an accessible apartment, and were very glad that we could have one. The apartment was a bit dated, but it was very clean and comfortable. Because it hadn't yet been modernised, in order to use the hotplates I had to get them out from under the bench, and there was no dishwasher. Since my husband is recovering from a stroke, that meant extra work for me. And the view wasn't spectacular. However, the hot water was plentiful and copious. The staff were extremely friendly and helpful. The fact that there was an indoor as well as an outdoor pool was great for helping my husband regain confidence in the water. Because we didn't have a car, the fact that there was an excellent supermarket next door was simply wonderful, I couldn't have managed without that. I would certainly go to The Mantra again!

Hi Lorilei, Thank you for your beautiful review of the Mantra Mooloolaba Beach! It is always a pleasure to receive positive feedback which I will definitely share with the team as encouragement for us to continue to improve our services. Thank you again for your lovely review and we can't wait to welcome you next time you're staying with us! Kind Regards, Reception - Darian

との提携 TripAdvisor

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