Mantra Mooloolaba Beach 4 つ星

お客さまの声 (確認済みレビュー アコーホテルズ) 4.5/5 3,738 件のレビュー

Mantra Mooloolaba Beach - Image 1
Mantra Mooloolaba Beach - Image 2
Mantra Mooloolaba Beach - Image 3
Mantra Mooloolaba Beach - Image 4
7 Venning St, 4557 MOOLOOLABA, Australia

説明

ホテルのその他の情報

  • Located on the beachfront Esplanade along with free onsite Parking

  • Outdoor pool & spa, indoor heated pool, gym and games room

  • Observation deck with gazebo and rooftop outdoor BBQ area

  • 24-hour reception and internet lounge

  • Four conference rooms with state-of-the-art AV equipment & offer a choice of delegate packages

当ホテルの客室

このホテルを予約

ホテル所在地

Mantra Mooloolaba Beach

7 Venning St
4557 MOOLOOLABA
Australia

GPS:-26.678563, 153.116972

電話番号
ファックス +61 7 5452 2888

アクセスと交通機関

ホテルサービス

チェックインはからです - チェックアウトはです

敷地内
  • プール
  • 駐車場
  • ペット不可
  • フィットネスセンター
  • Wifi
  • エアコン
  • 会議室
  • 全館禁煙

2 プール

Mantra Mooloolaba Beach features a pool surrounded by lush gardens, and a tranquil indoor heated pool, with spa and sauna.

お客様のご意見

お客様のご意見

実際の宿泊者100%の認証口コミ

詳細はこちら

確認済みレビュー アコーホテルズ  4.5/5  3,738 件のレビュー

トリップアドバイザーの評価  4.1/5  4,523 件のレビュー

2025エクセレンス認証

Impressive reception is where it ends

トリップアドバイザーの評価 3.0/5

salkirk2005 ビジネス - トリップアドバイザー認証口コミ

Dear Sally, Thank you for taking the time to share your feedback. We’re sorry to hear that parts of your stay did not meet your expectations. Your comments regarding the decor, bathroom design, and air conditioning have been noted, and we understand how these factors can impact your comfort. Regarding the room allocation, your company booked a standard one-bedroom apartment, and there were no notes on the chargeback form indicating a preference to avoid an accessible room. We also did not receive any communication from your company requesting a specific room type. As previously explained, there were no other available rooms in the category booked, which is why we were unable to move you to another room of the same type. Since you advised that you were uncomfortable in the accessible room, we were able to move you to the next room category, which includes a spa bath, and we’re pleased you were happy to proceed after viewing the room. On a positive note, we’re glad you found the room clean and the bed comfortable. However, we regret that we were unable to meet your expectations overall and that your experience left you feeling less than well-rested for your business day. Once again, we apologise that your stay was not fully satisfactory and appreciate your feedback. Kind regards, Lynnil Assistant Manager

Clean and tidy. Central to shops, restaurants and the beach.

トリップアドバイザーの評価 4.0/5

Cheryl B Couples - トリップアドバイザー認証口コミ

Dear Cheryl, We very much appreciate your comments regarding your stay at the Mantra Mooloolaba Beach. It is always a pleasure to receive positive feedback. I will share your comments regarding the tiles with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Reception - Darian

Looks can be so deceiving !!!

トリップアドバイザーの評価 2.0/5

Escape59470382786 トリップアドバイザー認証口コミ

Great views and convenient location

トリップアドバイザーの評価 4.0/5

NMVino Couples - トリップアドバイザー認証口コミ

Dear Vino, We very much appreciate your comments regarding your stay at the Mantra Mooloolaba Beach. It is always a pleasure to receive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be even more pleasant than the previous one. Sincerely, Reception - Darian

Do not stay here!! Dirty, tired and over priced!!

トリップアドバイザーの評価 1.0/5

Marypoppins326 トリップアドバイザー認証口コミ

Dear Mary, Thank you for taking the time to share your feedback. We are truly sorry to hear about your disappointing experience and sincerely regret that we did not meet your expectations during your stay. The issues you mentioned, including cleanliness, maintenance, and value for money, are deeply concerning. These are not the standards we strive to uphold, and we take your comments very seriously. Please accept our heartfelt apologies for the condition of your room and the facilities, as well as for any inconvenience caused by the lifts and pools. We aim to provide all our guests with a comfortable and enjoyable stay, and it is clear we fell short in your case. Rest assured; we will be addressing these matters with our team immediately to ensure improvements are made. Thank you again for bringing these matters to our attention. We hope you will give us the chance to regain your trust in the future. Kind regards, Lynnil - Assistant Manager

との提携 TripAdvisor

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周辺の他の施設

Mooloolabaのすべてのホテル

料金に近い客室カテゴリーの1名様1泊の料金です (朝食、追加サービスを除く)。これは、本日 https://all.accor.com/ のウェブサイトで掲載された、今後 20 日以内の1泊分の当該宿泊施設のすべての税金 (ホテル到着時に税金（宿泊税など）が課される場合がありますが、これは現地の規制に従います。) 込みの最低公示価格に相当します。期間や予約状況により異なります。この料金は予約時にのみ保証されます。すべての予約 (海外) は、ホテルが所在する国の通貨で支払われます。予約時に確認した、ホテルが所在する国の通貨での金額のみが保証されます。お客様の通貨へ換算した場合の概算値を提示することはできますが、これは契約上のものではありません。お支払い時に、銀行から銀行手数料および/または為替手数料が請求される場合があります。