マントラ パンダナス 3 つ星

お客さまの声 (確認済みレビュー アコーホテルズ) 3.9/5 643 件のレビュー

マントラ パンダナス - Image 1
マントラ パンダナス - Image 2
マントラ パンダナス - Image 3
マントラ パンダナス - Image 4
43 Knuckey Street, 800 ダーウィン, オーストラリア

説明

ホテルのその他の情報

  • 中央商業地区の立地、ダーウィンの高層ホテル

  • 通常のホテルルーム、スタジオおよびアパートメントスタイルの客室

  • ラグーンスタイルのプール、ジム

  • カンファレンス施設、レストラン

  • 館内にインフィニティプールと屋外エリアがあります

当ホテルの客室

ホテル所在地

マントラ パンダナス

43 Knuckey Street
800 ダーウィン
オーストラリア

GPS:-12.461203, 130.843023

電話番号
ファックス +61 8 8901 2999

アクセスと交通機関

ホテルサービス

チェックインはからです - チェックアウトはです

敷地内
  • プール
  • 駐車場
  • ペット不可
  • レストラン
  • 車椅子でのご利用に対応
  • フィットネスセンター
  • Wifi
  • エアコン
  • 朝食
  • 会議室
  • 全館禁煙

TABLE FORTY THREE

Discover the freshly & inspired menu when you stay at Mantra Pandanas. Start your day by enjoying a delicious buffet breakfast with your favourite barista coffee, tea or juice. Dinner & lunch is served á la carte & everything at Table 43 is made onsite.

お客様のご意見

お客様のご意見

実際の宿泊者100%の認証口コミ

詳細はこちら

確認済みレビュー アコーホテルズ  3.9/5  643 件のレビュー

トリップアドバイザーの評価  4.0/5  1,425 件のレビュー

Avoid both Mantra properties in Darwin if you can.

トリップアドバイザーの評価 1.0/5

123Never_Again5678 トリップアドバイザー認証口コミ

Very tired property. Holes in carpet. Worn skirting boards. Shower door sounded like it would shatter every time I moved it. Reported it on Monday and on Thursday morning (just prior to check out on Friday morning I was offered a different room). Carpet in hall no longer attached. On one evening there was a fire alarm. I'd strongly suggest avoiding either Mantra property in Darwin.

Dear 123Never_Again5678, Thank you for your review. We apologise for the maintenance issues and inconvenience you encountered. Please be assured that your feedback has been shared with our maintenance and operations teams to ensure these issues are addressed promptly and thoroughly. We value your honesty, as it allows us to improve both the condition of our property and the service we provide. I hope that, despite this experience, you might consider giving us another opportunity in the future to deliver a much-improved experience to your stay. Sincerely, Terence

Exceptional stay in Darwin

トリップアドバイザーの評価 5.0/5

sweet631 トリップアドバイザー認証口コミ

We had a one bedroom apartment which was immaculate in its presentation and had a very comfortable bed, which was great for sleeping. We made good use of the well equipped laundry, kitchenette, large fridge, a walk-in shower in the bathroom. The sofa was comfortable, and to top it off, a large balcony with brilliant sea views. The staff were friendly and welcoming, and ensured a great stay, by easily meeting any reasonable request. Mantra Pandanas is close to the city center, and a supermarket. It has its own restaurant and bar, which we enjoyed on several occasions, with the food and service being top notch.

Dear sweet631, Thank you for your wonderful feedback. We’re thrilled you enjoyed your apartment, the sea views, and the comfortable facilities, and that our team and restaurant contributed to a great stay. We look forward to welcoming you back to Mantra Pandanas for another exceptional experience! Sincerely, Terence

Disappointing

トリップアドバイザーの評価 3.0/5

Annabellamaria トリップアドバイザー認証口コミ

We stayed here for 10 days during our trip around NT. We chose this property as it advertised - sea views, balcony with outdoor furniture, on site restaurant, swimming pool with sun loungers, proximity to numerous restaurants. Weeeeeeeeeeell yes there was a distant sea view over many roof tops, & outdoor furniture on the balcony once we asked for another chair. The on-site restaurant is a joke, it doesn't seem to open at weekends & the wine choice was limited to 3 options the night we thought we might dine there before going elsewhere. The pool isn't heated and is really really cold, as it doesn't get sufficient sun, plus there is a paucity of deck chairs. On a plus side the staff were welcoming, kind and helpful, & the complex is on the fringe of the CBD & close to a supermarket & restaurants. It's also within walking distance of the Wave Pool which is an amazing feature. And you can feel very secure 24/7 because the fire alarms are super sensitive - they went off 4 times while we were there and it's upsetting running around getting dressed & grabbing your passports to evacuate, only to be told "no action is necessary" after about 10 minutes. All in all a tad disappointing, as I am sure we could have got better value for money elsewhere.

Dear Annabellamaria, Thank you for sharing your feedback. We apologise that some aspects of your stay, including the pool, restaurant availability, and fire alarms, did not meet your expectations. We completely understand how frustrating this must have been and sincerely apologise for the inconvenience caused. We are glad to hear our team made you feel welcome and that you appreciated the location and security. Your comments have been shared with management as we continue to improve the guest experience. We hope to have the opportunity to welcoming you again in future for a much-improved expeirence. Sincerely, Terence

Enjoyed our stay.

トリップアドバイザーの評価 4.0/5

Peter B トリップアドバイザー認証口コミ

Good location, very comfortable rooms, and bed. No trouble with the Wifi and the view was good. We were in Darwin earlier during the festival and were disappointed with the hotel. The Mantra was a welcome upgrade on our previous experience. We would stay again on a revisit.

Dear Peter, Thank you for your kind feedback. We are delighted to hear that you enjoyed your stay, the comfort of your room, and the view, and that we were able to provide a better experience than your previous visit. We look forward to welcoming you back on your next trip to Darwin. Sincerely, Terence

Fire alarms 2 out of 6 days

トリップアドバイザーの評価 3.0/5

Lisa K Friends getaway - トリップアドバイザー認証口コミ

The fire alarms went off both times when I was either sleeping (and dog tired) or straight out of the shower, naked. Extremely disruptive to daily plans and not warranted as both time false alarms. But you don’t know that at the time you’re considering burning alive, wondering why you never made a will, and how sad it will be to never see your family and pets again. The pool is not heated and there are 5 sun lounges for hundreds of guests - pool Hunger games. Decent sun hours are 11-2pm, the rest of the time is shaded. The room was a serviced apartment but wasn’t cleaned once in our 6 day stay. And for $360 a night that’s a rip off. The young female staff on reception were almost useless and mildly surly. It was inconvenient to inconvenience them. The cafe is shut on weekends - go figure. Central location was good for the festival, the room had views, but mostly of building rooftops with the harbour off somewhere not so visible in the middle distance. They lost me at the unprofessional female reception staff. That clinched the deal to not prioritise this hotel next time.

Dear Lisa, We are truly sorry for the disruptions and inconveniences you experienced during your stay, from the false fire alarms to the room servicing and pool facilities. We completely understand how frustrating this must have been and sincerely apologise for falling short of your expectations. Your feedback regarding our team and services has been shared with management to ensure improvements are made. We hope to have the opportunity to welcoming you again i n future for a much-improved experience. Sincerely, Terence

との提携 TripAdvisor

その他のウェブユーザーの評価

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  • 279 件のレビュー 7/10 サービス
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  • 104 件のレビュー 3.4/10 設備
  • 70 件のレビュー 4.1/10 雰囲気
  • 66 件のレビュー 4.1/10 料理

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