マントラ オン ザ エスプラネード - ダーウィン 3 つ星

お客さまの声 (確認済みレビュー アコーホテルズ) 3.9/5 1,339 件のレビュー

マントラ オン ザ エスプラネード - ダーウィン - Image 1
マントラ オン ザ エスプラネード - ダーウィン - Image 2
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マントラ オン ザ エスプラネード - ダーウィン - Image 4

説明

ホテルのその他の情報

  • エスプラネードに立地、港を眺望

  • 通常のホテルルームとアパートメントスタイルの客室

  • 屋外プール、市街地に近接

  • 主要なアトラクションへの片道送迎サービス(ホテル発)

  • ダーウィンコンベンションセンターに近接

当ホテルの客室

ホテル所在地

マントラ オン ザ エスプラネード - ダーウィン

88 The Esplanade
800 ダーウィン
オーストラリア

GPS:-12.463172, 130.838528

アクセスと交通機関

ホテルサービス

チェックインはからです - チェックアウトはです

敷地内
  • プール
  • 駐車場
  • ペット不可
  • Wifi
  • エアコン
  • 全館禁煙

プール

Make the most of the warm Darwin weather during your stay and soak up the tropical heat poolside at our refreshing outdoor pool.

お客様のご意見

お客様のご意見

実際の宿泊者100%の認証口コミ

詳細はこちら

確認済みレビュー アコーホテルズ  3.9/5  1,339 件のレビュー

トリップアドバイザーの評価  4.0/5  2,473 件のレビュー

Great location; water views and spacious!

トリップアドバイザーの評価 5.0/5

MRudd2013 トリップアドバイザー認証口コミ

We had a very positive stay at Mantra Darwin. We were in the penthouse apartment with water views & a balcony. We were accommodated with a late checkout (1 hour extra) when we requested it. The hotel amenities were as advertised and so we were satisfied. We would stay here again should we return to Darwin!

Dear MRudd2013, We very much appreciate your comments regarding your recent stay. It’s always a pleasure to receive positive feedback and we will share your comments with our team. We hope to welcome you again soon. Sincerely, Terence

Not a hotel and unhelpful front desk

トリップアドバイザーの評価 1.0/5

Nijonline Couples - トリップアドバイザー認証口コミ

Agree with the previous reviewer this is not a hotel nor an apartment, no facilities to wash up (or crockery to wash) yet washing up liquid and tea towels provided. Booked a twin room but the room was made up as a double, I asked the receptionist if it could be changed and he said they didn’t have any twin rooms, I said the bed could be divided in two but he said this couldn’t be done until the next day by housekeeping. After I said this was unacceptable I said I’d make it up myself and he agreed to bring some bedding up, which he did and made the bed up after I had divided the base units. Note the double glazing is ineffective as if you’re staying on the Peel Street side there is an Irish bar on the corner and another one behind which seemed to compete with the volume of their music, coupled with patrons singing loudly made for a disturbed nights sleep to at least 3am on the Friday we stayed there.

Dear Nijonline, Thank you for review. We sincerely apologise for all the inconveniences you experienced during your stay with us. I have shared your comments with the relevant managers and we will be addressing all the shortcomings that you mentioned. As for the room type that was booked, it was a standard room and did not have a kitchen - note that all of our apartment types like the one-bedroom, two-bedrooms and three-bedrooms are equipped with kitchen and laundry facilities. However, we do provide washing liquid and tea towel in the standard room as some of our guests asked to have this in the room so that they can wash their cups or glasses themselves. We hope to have the opportunity to welcoming you again in future for a better experience. Sincerely, Terence

Don't bother.

トリップアドバイザーの評価 1.0/5

George D トリップアドバイザー認証口コミ

This was my 3rd trip to Darwin, but my first and last at the Mantra Esplanade. Let's start with the fact that it's basically unidentifable from the road, with all of the visible signage referring to the Darwin Esplanade Central Aparthotel that the Mantra shares facilities with. Then there's the dingy lobby area, with the Mantra check-in occupying a small corner of the lobby area. A separate "base building" card in order to use the lift is just an unnecessary inconvenience for what is supposed to be a high quality hotel. My room smelled stale and musty and bore little resemblance to the photos in both its decor and modernity. The aircon controls appeared to be from the 1980s and had no specific temperature control. Light sleepers would have been staring at the ceiling all night from the incessant hum from the aged domestic refrigerator in the uninspiring furniture. And, whilst it's the epitomy of first world problems, a hotel that doesn't make up your room during the day isn't really a hotel. It's "accommodation" but it's not a hotel. No onsite bar. No restaurant. Dismal appearance. Hardly what I expect from an Accor Hotel.

Dear GeorgeD862, Thank you for your review. We deeply apologise for all the inconveniences you experienced during your stay with us. We fully understand your point of view in regards to the set up of the two operators within the building and we continue to work on our area to differentiate the Mantra side from the other operator's. As for the accommodation package, it did not include a daily housekeeping service. However, our team would gladly refresh towels, replenish amenities and remove rubbish upon request. We are sorry that our team did not mention this to you upon check-in. However, we, once again, fully understand your view about housekeeping service. We hope to have the opportunity to welcoming you again in one of the Mantras the next time you are visiting Darwin again. Sincerely, Terence

Great stay!

トリップアドバイザーの評価 4.0/5

Expedition327751 トリップアドバイザー認証口コミ

Great location in the heart of Darwin city! Not even a 2 minute walk to shops, places to eat and Crocosaurus Cove. We stayed on level 8! Had a great harbour view. The room was lovely, comfortable, great balcony and cooling worked well in the heat! Though we were disappointed with the bathroom. Water leaked onto the floor from the basin when used, shower water kept changing from hot to cold and was placed in the bath tub which made it hard to have a good shower! Overall we were very pleased with our stay.

Dear Expedition327751, We are glad that you enjoyed your stay with us. However, we do apologise for the maintenance issues that you encountered and have shared your comments with the relevant managers to address. We look forward to welcoming you again soon. Sincerely, Terence

Family holiday

トリップアドバイザーの評価 5.0/5

bianca T トリップアドバイザー認証口コミ

Gorgeous ocean balcony view, clean comfortable rooms with washer and drier. King bed was lovely but would have preferred a permanent single bed as an extra, instead of a roll away. Easy walk to the city centre of Darwin

Dear Marginally, Thank you for sharing your experience. We are delighted that you enjoyed your family holiday with us and we look forward to welcoming you again soon. Sincerely, Terence

との提携 TripAdvisor

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