メルキュール ダーウィン エアポート リゾート 4 つ星

お客さまの声 (確認済みレビュー アコーホテルズ) 4.0/5 1,221 件のレビュー

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1 Sir Norman Brearly Drive, 0812 ダーウィン, オーストラリア

説明

ホテルのその他の情報

  • 300 metres from Darwin International Airport, 24 hour airport shuttle service

  • 181 modern rooms suitable for leisure and business travel, set in tropical gardens

  • Hotel Restaurant and Bar, modern Australian cuisine blending flavours of the NT and Asia

  • 2 meeting rooms with modern decor and natural light

  • Relaxing lagoon style swimming pool with sunlounges

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ホテル所在地

メルキュール ダーウィン エアポート リゾート

1 Sir Norman Brearly Drive
0812 ダーウィン
オーストラリア

GPS:-12.404874, 130.879934

電話番号
ファックス +61 8 8920 3344

アクセスと交通機関

ホテルサービス

チェックインはからです - チェックアウトはです

敷地内
  • プール
  • 駐車場
  • ペット可
  • シャトル
  • レストラン
  • 車椅子でのご利用に対応
  • フィットネスセンター
  • Wifi
  • エアコン
  • 朝食
  • バー
  • 会議室
  • 全館禁煙
  • ルームサービス

Cossies Poolside Bar and Bistro

With views of the landscaped gardens and lagoon pool, the relaxed atmosphere at the newly renovated and rebranded Cossies Poolside Bar and Bistro takes advantage of our tropical location with indoor and outdoor dining options.

お客様のご意見

お客様のご意見

実際の宿泊者100%の認証口コミ

詳細はこちら

確認済みレビュー アコーホテルズ  4.0/5  1,221 件のレビュー

トリップアドバイザーの評価  3.5/5  956 件のレビュー

Seamless

トリップアドバイザーの評価 5.0/5

James S トリップアドバイザー認証口コミ

First time staying back at the Mercure post renovations, check-in was seamless and the new check in area looks amazing. Staff from check-in to check out were fantastic, I was lucky enough to stay in one of the newly renovated pool villas , clean, very modern and bed was extremely comfortable , having my own private pool through another NT heat wave was the highlight of my stay .

Dear James, Thank you for your wonderful feedback! We’re delighted to hear you enjoyed your stay in one of our newly renovated pool villas and found the private pool a perfect escape from the NT heat. It's great to know our team made your experience seamless from check-in to check-out. We look forward to welcoming you back for another fantastic stay! Best regards, Novotel, Mercure and Ibis Darwin Airport

立地は最高　空港からこんなに近いと思わなかった。

お客さまの声 4.0/5

Yoriko ファミリー - 確認済みレビュー すべて

プールも快適で空港も徒歩圏内というところが気に入りました。レンタカーを借りてたので駐車場もあるのでそれもよかったです。

Dear Yoriko K., Thank you for your feedback. We are happy to hear you enjoyed the convenience of our location, especially being so close to the airport, and that the pool and parking worked well for your stay. We appreciate your suggestion about having a microwave for longer stays. However, we do provide microwave in some of our room type i e. resort bungalow and resort superior queen with spa bath etc. We are sorry to hear about the limited availability of some breakfast items. We will pass your comments on to our team to improve the dining experience. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Kind regards, Panadda Duangpanya Front Office Assistant Manager Novotel and Mercure Darwin Airport

Excellent front of house staff

トリップアドバイザーの評価 5.0/5

Kara S ファミリー - トリップアドバイザー認証口コミ

Outstanding service from front desk when our flight out of Darwin was cancelled. The team were friendly, patient and went above and beyond. Thank you to the front desk staff for your help and kindness. Pools were great, had a great meal at Cossies and free shuttle to and from airport saved us a hot walk and was very efficient.

Dear Kara S, Thank you so much for your lovely review and for recognizing our front desk team! I’m delighted to hear that they were able to provide excellent service during such an unexpected situation. Our goal is to make our guests feel welcome and supported, and it’s fantastic to know the team went above and beyond to assist you. I’m also pleased to hear that you enjoyed our pool, your meal at Cossies, and the convenience of our shuttle service. Your feedback truly brightens our day and motivates us to continue delivering memorable experiences. We hope to have the pleasure of welcoming you back on your next visit to Darwin!

Not the experience I was looking for

トリップアドバイザーの評価 1.0/5

diannewhite00 トリップアドバイザー認証口コミ

I had a day to kill between flights thought I’d relax at the airport hotel. Disappointing end to an amazing holiday in the Kimberley. Toilet had an issue in the room, sure these things happen but it’s how the issue is handled was the problem. I was told to pack up they’d allocate another room. Ready to move someone else comes and decides to try and fix the loo, after travelling all day not good. Loo couldn’t be fixed finally get another room. Offered complimentary breakfast and late checkout next morning. I checked with reception before going to break to confirm the complimentary breakfast in place. At breakfast place they had no knowledge of this, I had to explain and wait for them to confirm- frustrating and felt uncomfortable having to go through this in front of others waiting. Then housekeeping knock to ask why I haven’t vacated yet!!!!!

Dear Dianne, Thank you for taking the time to share your experience. I sincerely apologize that your stay did not meet expectations and for the inconvenience you encountered. It’s certainly not the experience we aim to provide. It’s disappointing to hear that the issue with the room and the communication regarding the breakfast offer were not handled properly, adding unnecessary stress to your time with us. I will personally review this with our team to ensure better coordination and understanding, so such issues don’t happen again in the future. Please feel free to reach out to me directly, and I’ll personally look after your booking to ensure a seamless and enjoyable experience. Best regards, Desi Korina Front Office Manager

39 Day Stay

トリップアドバイザーの評価 5.0/5

Alan J ビジネス - トリップアドバイザー認証口コミ

All aspects of my stay were very good. In particular staff were very friendly and courteous. In particular Macky at cafe was exceptional.

Dear Alan J, Thank you for your kind review! I’m delighted to hear that all aspects of your stay were very good and that our team made a positive impression. We take pride in providing friendly and courteous service, and it’s wonderful to know that Macky at the café stood out and made your experience exceptional. I will be sure to pass along your compliments to Macky and the rest of the team—they will be thrilled to hear your kind words! We look forward to welcoming you back again soon.

との提携 TripAdvisor

その他のウェブユーザーの評価

  • 412 件のレビュー 8.5/10 ロケーション
  • 898 件のレビュー 5.8/10 客室
  • 714 件のレビュー 6.9/10 サービス
  • 25 件のレビュー 4.8/10 インターネット
  • 370 件のレビュー 8.6/10 プール
  • 311 件のレビュー 4.7/10 快適さ
  • 276 件のレビュー 5.1/10 清潔さ
  • 212 件のレビュー 4.6/10 お値打ち度

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料金に近い客室カテゴリーの1名様1泊の料金です (朝食、追加サービスを除く)。これは、本日 https://all.accor.com/ のウェブサイトで掲載された、今後 20 日以内の1泊分の当該宿泊施設のすべての税金 (ホテル到着時に税金（宿泊税など）が課される場合がありますが、これは現地の規制に従います。) 込みの最低公示価格に相当します。期間や予約状況により異なります。この料金は予約時にのみ保証されます。すべての予約 (海外) は、ホテルが所在する国の通貨で支払われます。予約時に確認した、ホテルが所在する国の通貨での金額のみが保証されます。お客様の通貨へ換算した場合の概算値を提示することはできますが、これは契約上のものではありません。お支払い時に、銀行から銀行手数料および/または為替手数料が請求される場合があります。