Mantra Heritage 4 estrellas

Nota de clientes de Avis (Clasificación de ALL) 4.0/5 479 opiniones

Mantra Heritage - Image 1
Mantra Heritage - Image 2
Mantra Heritage - Image 3
Mantra Heritage - Image 4
16 Warner Street, 4877 PORT DOUGLAS, Australia

Descripción

Extras del hotel

  • Ubicado en pleno centro de la ciudad

  • Barbacoas de uso gratuito y zonas comunes

  • Amplios apartamentos independientes

  • Piscina al aire libre y spa

  • Hotel situado junto a numerosos restaurantes y bares

Nuestros alojamientos

Habitación

Habitación hotelera

  • 2 pers. máx.
  • 42 m² / 452 sq ft
  • Ropa de cama 1 x Cama/s queen size
  • Assets : Balcón

Localización del hotel

Mantra Heritage

16 Warner Street
4877 PORT DOUGLAS
Australia

GPS:-16.482759, 145.462916

Teléfono
Fax +61 7 4084 2333

Acceso y transporte

Servicios hoteleros

Registro a partir de - Salida hasta

En las instalaciones
  • Piscina
  • Aparcamiento
  • Mascotas no permitidas
  • Servicio de transporte
  • Wifi
  • Aire acondicionado
  • Instalaciones libres de humos

Piscina

Stretching over 1200 square metres, Mantra Heritage offers two Saltwater Lagoon Pools (one heated) as well as whirlpool spas. Soak up the sun in true North Queensland style as you enjoy relaxing in the water.

Valoraciones de nuestros huéspedes

Valoraciones de nuestros huéspedes

Valoraciones 100% certificadas de huéspedes que verdaderamente se alojaron con nosotros

Más información

Clasificación de ALL  4.0/5  479 opiniones

Valoración de TripAdvisor  4.0/5  774 opiniones

Great Location, but for a Mantra Hotel - not up to standard.

Nota de Tripadvisor 3.0/5

Girlioxo Valoración certificada de TripAdvisor

Locality wise, Fabulous. Size of room, great. Amenities provided great. Pool was lovely. But the customer service at beginning and end along with the smell/cleanliness left alot to be desired. When we arrived, the office was closed despite being within displayed times on the door. We weren't given clear directions to the key safe for our room key, but after a walk around, managed to find it. As soon as we entered the lift to our floor, there was a damp smell as well as in the room. This stayed, enough that we got a plug in fragrance neutraliser for our stay. There was also obvious mould all in the shower, both on tiles and along the length of the screen door handles. The wifi regularly cut out and needed to be signed back into, given the duration of our stay it was very frustrating. After our departure, we realised we'd forgotten some things in our room fridge, whilst we can understand sometimes patrons may leave things for discarding- there were a number of large unused/unopened items that a courtesy call could have warranted. When called to ask, there wasn't even an attempt to confirm if still remaining or not. Disappointing stay given price and brand. Have stayed with many Mantra's in the past, will question in the future.

Good location

Nota de Tripadvisor 4.0/5

Parko2023 Valoración certificada de TripAdvisor

We stayed for a couple of days in 1401. It was nice but a bit dated. The photos didn’t fully match the room. It was a perfect location for us and the price was reasonable. The pools were good but no back jets on the spas just bubbles under you. Nice outdoor kitchen

Holiday

Nota de Tripadvisor 3.0/5

Aaron s Valoración certificada de TripAdvisor

Pros- location,room nicely appointed, access to pools and friendly staff cons- pool and spa dirty needed cleaning We mentioned it to reception and they told us it was to be cleaned that day and it never happened), too much light from external light coming into bedroom even with blind down, stained cushions on lounge and had to ask daily for toilet paper, detergent and fresh towels and stayed 3 nights.

Excellent stay but be a little more attentive as to who your guests are

Nota de Tripadvisor 5.0/5

Ange0015 En pareja - Valoración certificada de TripAdvisor

Excellent stay. Only weird part was that we checked out, then used the pool. When we walked back into reception, the bloke (assuming he was the manager) asked if we were staying at the property. But the girl that was there with him had just checked my partner out a couple hours prior. They didn’t seem busy at all. Just made us feel uncomfortable to say yeah, we were paid guests. Was an awkward end to what otherwise was an awesome stay. The room we got was absolutely wonderful. And our one-nighter (checking in Sat 27th Jan, checking out Sun 28th Jan) was very relaxing and just what we needed. The girl that checked us in was absolutely lovely.

Dear Ange, We very much appreciate your comments regarding your stay at the Mantra Heritage. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mantra Heritage

Great Location, friendly staff but upgrade needed

Nota de Tripadvisor 3.0/5

Lesley B Valoración certificada de TripAdvisor

Great location but bit of a lottery with room allocation. We had aircon problems which we eventually had recified and felt that furnishings, kitchen etc were okay but not so brilliant. Think the bathroom might have been upgraded but found the entire place a bit rambling. Big plus were the staff who were always friendly and helpful plus the location is really convenient. Not sure if units might be individually owned so guess its a lottery on room allocation. For location, hard to beat but hope for an upgraded room.

Dear Barkem, We very much appreciate your comments regarding your stay at the Mantra Heritage. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mantra Heritage

En colaboración con TripAdvisor

Calificaciones de nuestro hotel de usuarios de otras webs

  • 275 opiniones 9.8/10 Ubicación
  • 374 opiniones 5.2/10 Habitación
  • 224 opiniones 7.9/10 Servicio
  • 29 opiniones 2.8/10 Internet
  • 164 opiniones 5.4/10 Comodidad
  • 155 opiniones 2.7/10 Limpieza
  • 143 opiniones 7.5/10 Piscina
  • 141 opiniones 4.2/10 Instalaciones

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Nuestros establecimientos cercanos

Todos nuestros hoteles en Port Douglas

Precio base por 1 noche para 1 persona en la categoría de habitación en cuestión de proximidad al precio. Servicios adicionales y desayuno no incluidos. Corresponde al precio público más bajo con todos los impuestos incluidos (IVA e impuesto turístico) para el alojamiento en cuestión que se encuentra hoy en el sitio web https://all.accor.com/ para una estancia de una noche para los siguientes 20 días. Varía en función del periodo y la disponibilidad. El precio solo se garantiza a la hora de la reserva. Todas las reservas (en el extranjero) se abonarán en la divisa del país en el que se encuentra el hotel. Solo se garantiza el importe confirmado al realizar la reserva en la divisa del país donde se encuentra el hotel. Es posible que se indique una conversión estimada, pero no es una opción vinculante. En el momento del pago, el banco puede verse obligado a cobrar gastos bancarios o por cambio de divisas.