Mantra Aqueous 4 estrellas

Nota de clientes de Avis (Clasificación de ALL) 4.5/5 848 opiniones

Mantra Aqueous - Image 1
Mantra Aqueous - Image 2
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3 Davidson Street, 4877 PORT DOUGLAS, Australia

Descripción

Extras del hotel

  • Estratégico enclave cerca de las tiendas, los restaurantes y la playa

  • Cuatro piscinas de gran tamaño

  • Barbacoas de uso gratuito y zonas comunes

  • Amplio apartamentos independientes para estancias prolongadas

  • Aparcamiento gratuito

Nuestros alojamientos

Localización del hotel

Mantra Aqueous

3 Davidson Street
4877 PORT DOUGLAS
Australia

GPS:-16.485091, 145.466119

Teléfono
Fax +61 7 4099 0001

Acceso y transporte

Servicios hoteleros

Registro a partir de - Salida hasta

En las instalaciones
  • Piscina
  • Aparcamiento
  • Mascotas no permitidas
  • Servicio de transporte
  • Wifi
  • Aire acondicionado
  • Instalaciones libres de humos

4 piscinas

If you feel like a swim there's no need to even pack a towel when you book a deluxe Port Douglas swim-out room. Simply walk out the door of your accommodation onto a sunny pool deck and relax on the sun lounge or slip straight into the water.

Valoraciones de nuestros huéspedes

Valoraciones de nuestros huéspedes

Valoraciones 100% certificadas de huéspedes que verdaderamente se alojaron con nosotros

Más información

Clasificación de ALL  4.5/5  848 opiniones

Valoración de TripAdvisor  4.0/5  1.686 opiniones

Certificado de excelencia 2023

Modern hotel in central location

Nota de Tripadvisor 4.0/5

C7964ROkarend Valoración certificada de TripAdvisor

Clean modern room. Our room had a balcony and jacuzzi, TV and small kitchenette. Tea/coffee provided. Rooms can be serviced for an additional fee. Reception open from 8 til 6pm. Friendly staff. 2 large pools. 1 minute walk to Macrossan street.

Poorly run establishment

Nota de Tripadvisor 1.0/5

patrickwS2541VO Valoración certificada de TripAdvisor

To call the day before a booking and demand we upgrade due to your own oversight was super unprofessional. Generally when a business stuffs up and inconveniences their customer they'll be forthcoming in making sure their needs are met, but we received absolutely nothing. To go with this, the room had a heap of mould. The pictures, the bathroom ceiling the lamps and part of the balcony, had very obviously established mould that has just been ignored. The only lift was also broken for half a day, and no general communication email was sent out. I know it's only a 3 story building, but it made getting to and from the car a major hassle with a pram, there was literally no alternative for elderly and people with a disability, so you'd think a general email to all current guests explaining the issue and a general ETA would be a given.. All up, I am super disappointed in a bunch of things that are pinned to a poorly run establishment rather then bad luck, so I'll be both avoiding mantras for a bit and letting others know about the this particularly poor one.

Dear Patrick, Thank you for taking the time to share your feedback about your recent stay at Mantra Aqueous. I’m truly sorry for the miscommunication regarding the bedding arrangements. I had sent out an email to apologise for this oversight, and we appreciate your understanding in these situations. As one of the few properties in Port Douglas with an elevator, we did not anticipate the inconvenience caused by its unexpected outage. I want to assure you that we acted quickly, with a technician arriving on-site the same day to resolve the issue. We understand how challenging this was, particularly for guests with prams or mobility issues, and we regret any hassle it caused. I also appreciate your comments regarding cleanliness. We take these matters seriously and will be addressing them with our housekeeping team immediately. Your feedback is invaluable in helping us improve our services. If you’d like to discuss your experience further, please don’t hesitate to respond back to my direct email. Thank you for your understanding, and we hope to have the chance to welcome you back in the future. Sincerely, Emelia Rockliff General Manager, Mantra Aqueous

Great place to stay.

Nota de Tripadvisor 5.0/5

lindsay i Valoración certificada de TripAdvisor

We stayed in the one bedroom spa room. For two nights. The room was fantastic clean had a full kitchen and laundry. Two ! Lounges and a spa overlooking the pool. The staff were truly amazing really friendly. It’s in the best location in Port Douglas. It’s the quiet part and s short walk to the beach. Overall great place to stay.

Dear Lindsay, Thank you for your fantastic review! We’re so glad to hear you enjoyed your one-bedroom spa room and found it clean and well-equipped. It’s wonderful to know that our staff made a positive impression and that you appreciated the quiet location close to the beach. We look forward to welcoming you back for another great stay! Sincerely, Emelia Rockliff General Manager, Mantra Aqueous

Wonderful stay at the Mantra Aqueous, Port Douglas

Nota de Tripadvisor 5.0/5

Michelle K Valoración certificada de TripAdvisor

This hotel is well located close to the hub of Port Douglas with everything within a short walking distance. Our apartment was clean and comfortable, with everything in working order. Check in and Check out was very efficient and all staff were very friendly, professional and helpful.

Thank you so much for your kind words! We’re thrilled to hear that you had a wonderful stay at Mantra Aqueous and enjoyed our convenient location in Port Douglas. It’s great to know that you found your apartment clean and comfortable, and that our team provided friendly and efficient service during your check-in and check-out. Your feedback means a lot to us! We hope to welcome you back for another fantastic stay in the future. Warm regards, Emelia Rockliff General Manager, Mantra Aqueous

Cómodo

Nota de Tripadvisor 4.0/5

gabrielac723 En familia - Valoración certificada de TripAdvisor

Me gusto . cómodo cerca del centro.buenas piscinas.Limpio.Viajamos con mi nieto.le adicionaron una cama en el living.eso si habíamos reservado tres camas y nos dieron una habitación con cama matrimonial.Despues se soluciono con esta cama en el living. Ese fue el único inconveniente.

Hola Gabriela C , Gracias por tomarse el tiempo para proporcionar su retroalimentación de su reciente estancia con nosotros y estoy feliz de saber que haya disfrutado de su tiempo aquí . Esperamos darle la bienvenida de nuevo pronto. Saludos cordiales Matthew Knight

En colaboración con TripAdvisor

Calificaciones de nuestro hotel de usuarios de otras webs

  • 448 opiniones 9.8/10 Ubicación
  • 557 opiniones 6.9/10 Habitación
  • 386 opiniones 8.7/10 Servicio
  • 8 opiniones 6.9/10 Internet
  • 254 opiniones 5.4/10 Comodidad
  • 225 opiniones 6.1/10 Limpieza
  • 214 opiniones 8.2/10 Piscina
  • 82 opiniones 8.1/10 Área de Bienestar

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Nuestros establecimientos cercanos

Todos nuestros hoteles en Port Douglas

Precio base por 1 noche para 1 persona en la categoría de habitación en cuestión de proximidad al precio. Servicios adicionales y desayuno no incluidos. Corresponde al precio público más bajo con todos los impuestos incluidos (Según la regulación local en vigor, puede haber algunos impuestos que deban abonarse al llegar al hotel.) para el alojamiento en cuestión que se encuentra hoy en el sitio web https://all.accor.com/ para una estancia de una noche para los siguientes 20 días. Varía en función del periodo y la disponibilidad. El precio solo se garantiza a la hora de la reserva. Todas las reservas (en el extranjero) se abonarán en la divisa del país en el que se encuentra el hotel. Solo se garantiza el importe confirmado al realizar la reserva en la divisa del país donde se encuentra el hotel. Es posible que se indique una conversión estimada, pero no es una opción vinculante. En el momento del pago, el banco puede verse obligado a cobrar gastos bancarios o por cambio de divisas.