Mantra French Quarter 4 sterren

Avis-klantbeoordeling (ALL beoordeling) 4.1/5 1.424 beoordelingen

Mantra French Quarter - Image 1
Mantra French Quarter - Image 2
Mantra French Quarter - Image 3
Mantra French Quarter - Image 4
1 Halse Lane, 4567 NOOSA HEADS, Australië

Omschrijving

Extras van het hotel

  • Aan de iconische Hastings Street

  • Een heerlijk zwembad en fraaie omgeving

  • Noosa Main Beach ligt op een steenworp afstand

  • Fantastische restaurants voor de deur

  • Parkeer de auto en laat hem rustig staan

Onze accommodaties

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Hotel locatie

Mantra French Quarter

1 Halse Lane
4567 NOOSA HEADS
Australië

Gps:-26.38803, 153.09237

Telefoon
Fax +61 7 5474 8122

Toegang en transport

Hoteldiensten

Inchecken vanaf - Uitchecken tot

Op het terrein
  • Zwembad
  • Huisdieren niet toegestaan
  • Pendeldienst
  • Wifi
  • Airconditioning
  • 100% niet-roken accommodatie
Dicht bij het hotel
  • Parking

Zwembad

The pool area has been completely transformed and redesigned to include a 'water blade' water feature from the pool bridge as well as two new poolside decks that provides more space for guests to utilise during their stay with us.

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Meer informatie

ALL beoordeling  4.1/5  1.424 beoordelingen

TripAdvisor score  4.0/5  2.637 beoordelingen

Holiday in a Noise and Dust riddled Building Site.Site

Tripadvisor-waardering 1.0/5

morehol Gecertificeerde beoordeling door TripAdvisor

Several apartments being renovated next to us. Unbearable. Keep away. Management useless in dealing with the issues of noise and dust that I raised with them. No warning given when making booking or prior to arriving. Reception mentioned some building noise well away from us. Two apartments undergoing major works both sides of our apartment. Why lie to us?

Thank you for sharing your feedback, and I am truly sorry to hear about your disappointing experience during your recent stay. The disruption caused by the renovations and the way this was handled does not align with the level of service and transparency we aim to provide. I deeply regret that you were not informed of the extent of the construction work before your arrival. Your frustration with the noise, dust, and lack of clear communication is completely understandable. While we strive to manage renovations in a way that minimizes guest impact, it’s evident that we fell short in this instance. We appreciate your honest feedback, as it helps us identify areas that require immediate improvement. If you would consider giving us another chance in the future, we would be happy to ensure your stay is peaceful and enjoyable. Please feel free to contact us directly if you would like to discuss this further. Warm regards, Tiffany M Assistant Manager

NEEDS A DEEP CLEAN.

Tripadvisor-waardering 3.0/5

A W Gecertificeerde beoordeling door TripAdvisor

GOT OFF TO A POOR START. IRONING BOARD NO COVER.CLOTHES DRYER DID NOT WORK. IT WAS ACTUALLY A FIRE HAZARD WHEN TURNED ON . REPORTED IT ON DAY 1 OF A 6 DAY STAY AND NOTHING HAPPENED. CLEANLINESS WAS VERY POOR WITH GROUND IN DIRT ON FLOORS AND ARCHITRAYS . NEEDED A DEEP STEAM CLEAN. STAFF WERE OK . POOL IS VERY GOOD , CARPARK UNDERNEATH WORKS WELL AND THE LOCATION IS EXCELLENT.

Thank you for sharing your feedback regarding your recent stay. While we’re glad to hear you appreciated the pool, convenient parking, and excellent location, we sincerely regret the issues you encountered during your visit. It’s disappointing to learn about the cleanliness concerns. I apologize that this was not addressed promptly despite being reported on the first day of your stay. This has been shared with our housekeeping team for immediate action, and additional steps are being taken to enhance the quality of our room preparation. Thank you for acknowledging our staff and other aspects of your stay that you found positive. Your comments help us identify areas for improvement, and we are committed to addressing these issues to provide a better experience for all our guests. If there is anything further, you’d like to share or discuss, please don’t hesitate to contact us directly. We hope to have the opportunity to welcome you back in the future under improved circumstances. Warm regards, Tiffany M Assistant Manager

Great location but MantraAccor really don’t give a toss about the customer experience.

Tripadvisor-waardering 2.0/5

Cptn_Dougal Gecertificeerde beoordeling door TripAdvisor

We have been to Noosa a few times before and know the area. Paraphrasing the immortal words of Australian Prime Minster Paul Keating, “if your not on Hastings Street, your only camping”, so the choice to stay at the Mantra made perfect sense. Great location in one of the best locations in Australia. Let’s start with the good. 24 hour reception, free parking, fantastic resort style pool area, quick access onto Hastings Street, wonderful Gelateria shop over the road, good access to the nation park for mornings walks, I could go on and on. The apartment is ok with a kind of functional kitchen (no oven and the fridge opens the wrong way) and lovely out door seating area over looking the pool. The main bedroom has a louvred wall system onto the main living space. If it wasn’t for the second bedroom, it would be a bedsit! Also included are a washing machine and dryer (both new and in good working order). The second bedroom has two single beds and perfect for kids. The bathrooms are dated and the water pressure in the second shower is more of a slow drip that actual water pressure. Don’t try and wash your hair! The whole place is a little tired but hey, we’re here for the outdoors and the warm weather. Let’s move onto the bad, and wholly crap it’s bad. If I had been notified when booking the hotel, I WOULD NOT HAVE BOOKED. The units are being randomly renovated. This is good, they need it. The down side is they are running demolition hammers to the point you can feel the stone in the kitchen bench vibrating and floor under foot. I had a chat to reception to which I got a meaningless apology and told the builders stop at 3 PM each day. That was not my experience. Trying to get an 8 month old to sleep in a building site is no easy task! What the hotel should have done was contact me upon making the booking and let me know that the noice levels would be akin to a freight train from 7 AM to 3 PM each day and offer a refund, not slide a sheet of paper in to the room information pack when checking in to say their may be some noise! The hotel should have also CLOSED THE ENTIRE BLOCK FOR THE DURATION OF THE RENOVATION but when your customers are nothing more than an inconvenience, why bother. I have found the customer service Jetstar of the hotel world and its ugly. For 6 days and many thousands of dollars I expected better and if this is Sébastien Bazin‘s “vision of responsible hospitality” then he needs to take a long hard look at his business.

Dear Dougal, Thank you for taking the time to provide such comprehensive feedback about your recent stay at Mantra Noosa. We are grateful for your insights and sincerely apologize for the aspects of your experience that fell below your expectations. We deeply regret the disruption caused by the ongoing renovations. While we are excited about these upgrades to improve our guests' experience, we acknowledge that the noise levels and the manner in which this was communicated did not meet your expectations or our usual standards. At Mantra, our goal is to provide exceptional service, and it’s clear we fell short.Please rest assured that your concerns have been escalated to our management team, and we will take steps to address these shortcomings. We hope you might consider giving us another chance to demonstrate the improvements and the quality experience we strive to deliver. Please don’t hesitate to reach out to me directly if you would like to discuss your stay further. Warm regards, Tiffany M Assistant Manager

Prima!

Tripadvisor-waardering 3.0/5

pimvdhe Stellen - Gecertificeerde beoordeling door TripAdvisor

Waar voor je geld! Topligging aan hastings street en dus direct aan het strand. Mooi zwembad, en een compleet appartement. Enigszins gedateerde badkamer. Goede, gratis parkeergarage bovendien. Voor een paar dagen zon en zwemplezier: prima!

Dear Pim v, Thanks for taking the time to post a review of Mantra French Quarter, Noosa. I am glad you were able to enjoy your stay with us. Kind regards, Nole Beardwood General Manager

Leuke plek

Tripadvisor-waardering 4.0/5

716hendrike Gezinnen - Gecertificeerde beoordeling door TripAdvisor

Een leuk hotel in de straat naast veel leuke restaurants. Ruime kamers met of een balkon of een zitje met uitzicht op het warme zwembad met twee jaccuzis. Parkeergarage, keukentje met vaatwasser, koelkast en vaatwasser. Verder een wasmachine en droger, dus veel voorzieningen. Wel jammer dat je voor de WIFI moet betalen.

In samenwerking met TripAdvisor

Andere internetgebruikers beoordelen ons hotel

  • 799 beoordelingen 9.8/10 Locatie
  • 980 beoordelingen 5/10 Kamer
  • 517 beoordelingen 8.1/10 Service
  • 12 beoordelingen 3.1/10 Wifi
  • 394 beoordelingen 9.1/10 Zwembad
  • 374 beoordelingen 2.6/10 Netheid
  • 312 beoordelingen 4.1/10 Comfort
  • 300 beoordelingen 4.9/10 Voorzieningen

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Prijs vanaf, voor 1 nacht voor 1 persoon in de betreffende slaapkamerprijscategorie, exclusief aanvullende services, exclusief ontbijt. Het komt overeen met de laagste openbare prijs inclusief alle belastingen (Sommige belastingen kunnen worden betaald bij aankomst in het hotel (bijvoorbeeld toeristenbelasting) volgens de lokale regelgeving.) voor de betreffende accommodatie die op die dag op de website https://all.accor.com/ te vinden is, voor een verblijf van een nacht in de volgende 20 dagen. Variabel afhankelijk van de periode en beschikbaarheid. De prijs wordt pas gegarandeerd op het moment van de reservering. Alle reserveringen (in het buitenland) zijn betaalbaar in de valuta van het land waar het hotel zich bevindt. Alleen het bedrag, dat bij de reservering is bevestigd in de valuta van het land waar het hotel zich bevindt, is gegarandeerd. Er kan een schatting van de omrekening in uw valuta worden verstrekt, maar dit is niet contractueel. Op het moment van betaling kan uw bank u bankkosten en/of wisselkoerskosten in rekening brengen.