Mantra French Quarter 4 sterren

Avis-klantbeoordeling (ALL beoordeling) 4.0/5 1.292 beoordelingen

Mantra French Quarter - Image 1
Mantra French Quarter - Image 2
Mantra French Quarter - Image 3
Mantra French Quarter - Image 4
1 Halse Lane, 4567 NOOSA HEADS, Australië

Omschrijving

Extras van het hotel

  • Aan de iconische Hastings Street

  • Een heerlijk zwembad en fraaie omgeving

  • Noosa Main Beach ligt op een steenworp afstand

  • Fantastische restaurants voor de deur

  • Parkeer de auto en laat hem rustig staan

Onze accommodaties

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Hotel locatie

Mantra French Quarter

1 Halse Lane
4567 NOOSA HEADS
Australië

Gps:-26.38803, 153.09237

Telefoon
Fax +61 7 5474 8122

Toegang en transport

Hoteldiensten

Inchecken vanaf - Uitchecken tot

Op het terrein
  • Zwembad
  • Huisdieren niet toegestaan
  • Pendeldienst
  • Wifi
  • Airconditioning
  • 100% niet-roken accommodatie
Dicht bij het hotel
  • Parking

Zwembad

The pool area has been completely transformed and redesigned to include a 'water blade' water feature from the pool bridge as well as two new poolside decks that provides more space for guests to utilise during their stay with us.

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Onze beoordelingen van gasten

100% gecertificeerde beoordelingen van gasten die echt bij ons hebben overnacht

Meer informatie

ALL beoordeling  4.0/5  1.292 beoordelingen

TripAdvisor score  3.9/5  2.648 beoordelingen

Very disappointing

Tripadvisor-waardering 2.0/5

Shirley B Gecertificeerde beoordeling door TripAdvisor

Whilst the check-in procedure was smooth, our room was a disappointment to say the least. It had a very musty smell, the bathroom was bad and the room generally tired. To top it all off the bed not comfortable at all. We paid a lot for this room through our Accor card so this made it more disappointing. Being close to the beach, restaurants and shops did not make up for it in the least. I understand the property is going through renovations at this time but these rooms do not meet any 5 star standards and should not be rented out as such.

Dear Shirley, Thank you for taking the time to share your feedback following your recent stay with us. I’m very sorry to hear that your experience did not meet expectations, and I sincerely apologise for the disappointment you encountered with your room. We understand how important comfort and presentation are, especially when booking through your Accor membership, and it’s disappointing to learn that the room condition and odour impacted your stay. Please be assured that your comments have been shared with our housekeeping and maintenance teams for immediate review and attention. As you mentioned, we are currently undergoing a staged refurbishment to enhance our guest rooms and overall property standards. We’re confident these updates will make a noticeable improvement to guest comfort and experience moving forward. We do hope to have the opportunity to welcome you back in the future so we can provide you with a much more enjoyable and comfortable stay. Warm regards, Mantra Team

Poor experience, bad customer service

Tripadvisor-waardering 1.0/5

sgdodds Gecertificeerde beoordeling door TripAdvisor

Would not recommend. Great location, but terrible customer service and some terrible rooms. This was our fourth year staying here, and each time it’s gone a little more downhill. Despite booking almost a year in advance and being repeat guests, we were given a dark room facing a brick wall and car park, with a faint smell of gas drifting up from the BBQ and pool area below. Management’s response was just a shrug. Careful what room you end up with. Disappointing — we won’t be back

Hi there, Thank you for sharing your feedback and for the photos provided. I'm sorry to hear that this stay did not reflect your previous experiences with us. Regarding the room allocation, it is a little difficult to comment on the aspect or position of a specific apartment, as the layout of the building has remained unchanged since its original design. The apartment you stayed in forms part of our letting pool and, as such, needs to be allocated like any other. If preferences around outlook or location were noted on the reservation, our team would certainly have made every effort to accommodate them. During school holiday periods, however, availability is significantly constrained, and it’s likely that the response from management reflected the fact that we were simply unable to offer an alternative at the time. Your comments about the BBQ area have been noted. The BBQ is located directly below as part of the original site plan and shared guest amenities, but we will ensure the area is checked to avoid any future concerns about gas smells. We do appreciate your loyalty over the years and regret that this visit has left you disappointed. Should you choose to return, we would welcome the opportunity to better meet your expectations.

Centralt beliggende! Anbefales til alle!

Tripadvisor-waardering 4.0/5

Michael N Gezinnen - Gecertificeerde beoordeling door TripAdvisor

Det var en god lejlighed, med alt hvad der skal være og i god stand. Vi havde udsyn ned til poolområdet som var super. Hele bydelen er der fart på og hyggelige butikker. Stranden var super fin og der var da også mange surfers. French Quarter ligger centralt og kan virkelig anbefales.

Dear Michael, Thank you for your wonderful review! We're delighted to hear that you enjoyed the apartment, the pool view, and the vibrant neighbourhood. It’s great to know that you had a fantastic time exploring the charming shops and relaxing at the beautiful beach. We truly appreciate your recommendation and hope to welcome you back again soon! Warm regards, Tiffany M

Prima!

Tripadvisor-waardering 3.0/5

pimvdhe Stellen - Gecertificeerde beoordeling door TripAdvisor

Waar voor je geld! Topligging aan hastings street en dus direct aan het strand. Mooi zwembad, en een compleet appartement. Enigszins gedateerde badkamer. Goede, gratis parkeergarage bovendien. Voor een paar dagen zon en zwemplezier: prima!

Dear Pim v, Thanks for taking the time to post a review of Mantra French Quarter, Noosa. I am glad you were able to enjoy your stay with us. Kind regards, Nole Beardwood General Manager

Leuke plek

Tripadvisor-waardering 4.0/5

716hendrike Gezinnen - Gecertificeerde beoordeling door TripAdvisor

Een leuk hotel in de straat naast veel leuke restaurants. Ruime kamers met of een balkon of een zitje met uitzicht op het warme zwembad met twee jaccuzis. Parkeergarage, keukentje met vaatwasser, koelkast en vaatwasser. Verder een wasmachine en droger, dus veel voorzieningen. Wel jammer dat je voor de WIFI moet betalen.

In samenwerking met TripAdvisor

Andere internetgebruikers beoordelen ons hotel

  • 782 beoordelingen 9.8/10 Locatie
  • 990 beoordelingen 5.1/10 Kamer
  • 501 beoordelingen 7.7/10 Service
  • 13 beoordelingen 1.1/10 Wifi
  • 373 beoordelingen 9.3/10 Zwembad
  • 357 beoordelingen 2.9/10 Netheid
  • 317 beoordelingen 5/10 Voorzieningen
  • 317 beoordelingen 4.5/10 Comfort

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Al onze hotels in Noosa

Prijs vanaf, voor 1 nacht voor 1 persoon in de betreffende slaapkamerprijscategorie, exclusief aanvullende services, exclusief ontbijt. Het komt overeen met de laagste openbare prijs inclusief alle belastingen (Sommige belastingen kunnen worden betaald bij aankomst in het hotel (bijvoorbeeld toeristenbelasting) volgens de lokale regelgeving.) voor de betreffende accommodatie die op die dag op de website https://all.accor.com/ te vinden is, voor een verblijf van een nacht in de volgende 20 dagen. Variabel afhankelijk van de periode en beschikbaarheid. De prijs wordt pas gegarandeerd op het moment van de reservering. Alle reserveringen (in het buitenland) zijn betaalbaar in de valuta van het land waar het hotel zich bevindt. Alleen het bedrag, dat bij de reservering is bevestigd in de valuta van het land waar het hotel zich bevindt, is gegarandeerd. Er kan een schatting van de omrekening in uw valuta worden verstrekt, maar dit is niet contractueel. Op het moment van betaling kan uw bank u bankkosten en/of wisselkoerskosten in rekening brengen.