Mantra Ettalong Beach 4 yıldız

Avis müşterileri puanı (ALL Puanlama) 4.3/5 2.326 görüş

Mantra Ettalong Beach - Image 1
Mantra Ettalong Beach - Image 2
Mantra Ettalong Beach - Image 3
Mantra Ettalong Beach - Image 4
53 The Esplanade, 2257 ETTALONG, Avustralya

Açıklama

Otel ekstraları

  • All rooms with baths and private balconies.

  • Resort-style pool

  • Ettalong Diggers adjoining the resort, with restaurant, bar and gaming facilities.

  • Premium meeting and function facilities for up to 700 attendees.

  • Complimentary parking available.

Konaklama olanaklarımız

Otelin konumu

Mantra Ettalong Beach

53 The Esplanade
2257 ETTALONG
Avustralya

GPS:-33.514848, 151.334722

Telefon
Faks +61 2 4344 8800

Erişim ve ulaşım

Otel servisi

Otele giriş başlangıç saati: - Otelden çıkış bitiş saati:

Otel içi
  • Yüzme havuzu
  • Araba parkı
  • Evcil hayvanlara izin verilmez
  • Servis aracı
  • Tekerlekli sandalye ile girişe uygun
  • Wi-Fi
  • Klima
  • %100 Sigara İçilmeyen Otel

Yüzme havuzu

A resort-style pool is located onsite for your enjoyment.

Konuk değerlendirmelerimiz

Konuk değerlendirmelerimiz

Otelimizde konaklayan konuklarımızdan %100 onaylı yorumlar

Daha fazla bilgi edinin

ALL Puanlama  4.3/5  2.326 görüş

TripAdvisor Derecesi  3.8/5  3.558 görüş

Central to everything

Tripadvisor puanı 5.0/5

Michael S TripAdvisor onaylı yorum

Wonderfully relaxing experience. Super Nice and central to everything. Undercover parking. Great staff. Nice all round.

Disappointing Anniversary Stay

Tripadvisor puanı 2.0/5

Alycoll TripAdvisor onaylı yorum

We booked a Deluxe Ocean View Suite at Mantra Ettalong Beach to celebrate our anniversary, and even called ahead to confirm we’d have a beautiful ocean view on a higher floor. Unfortunately, our experience didn’t match what was promised or paid for. Arriving at reception, we were told that the room we were meant to have is no longer available. The room we received was tired and dated, with two single beds pushed together instead of a king. The bathroom was disappointing, with mould in the shower and an old spa bath that was high and awkward to step into. Not a deluxe ocean view suite. The “ocean view” was more of a pool view on a lower level, where we could clearly hear conversations from the pool area, which made it feel far from private or special. Definitely not a room suited for a celebration. There was minimal acknowledgment of our anniversary, just drink vouchers for the club next door that didn’t cover basic drinks. Had we got the room we were promised, I would have rated much better. Overall, a disappointing stay that didn’t match the price or promises. We won’t stay here again.

High cost for shabby

Tripadvisor puanı 3.0/5

Coral-Lee S Couples - TripAdvisor onaylı yorum

Given it was a long weekend it was premium cost for two nights…$800 for 2 nights…great location but our room was shabby …stained carpet, tiny tv, mould in the bathroom, our deck furniture couldn’t have been more unwelcoming

Hi Coral-Lee, Thank you for sharing your feedback. We’re sorry to hear that your room didn’t meet expectations, especially with the bathroom, carpet, TV, and deck furniture. We really appreciate you letting us know, as it helps us improve the experience for future guests. We’re glad you enjoyed the location, and hope your next stay is much more comfortable.

Convenient location

Tripadvisor puanı 2.0/5

Stephanie G TripAdvisor onaylı yorum

The only good thing about this Mantra is the location - it is close to a beautiful beach and good cafes and restaurants. However the rooms are outdated and need renovating. We were told we had a King and a Queen and instead we were given a King and two singles. There were bugs in the kitchen and the air con made a loud clicking noise throughout the night until we turned it off. Additionally the pool isn’t heated which made it unsuitable for children.

Hi, Thank you for your comments. It’s wonderful to hear you enjoyed the beach and local area, though we’re sorry that your room and some of the facilities didn’t meet your expectations. We appreciate you sharing your experience, as it helps us identify where improvements can be made. We hope to provide a much better stay next time.

Charged without staying and no consideration of loyalty and future stay!

Tripadvisor puanı 1.0/5

Sarah S TripAdvisor onaylı yorum

Requested a change in dates through accor reservations, this was not actioned. We were then charged the full amount $951!! Even though we didn't check in or stay! Wanted to change the dates and stay in a few weeks and asked if they could credit the charge, they refused. They expected me to pay twice with zero consideration! But they did offer 20% discount on stay after next planned trip. Awful customer service behavior.

Hi, Thank you for sharing your feedback. As discussed in person, we understand the frustration caused by the booking issue and the charges. While we weren’t able to credit the original amount, we hope the 20% discount on your next stay helps make your future visit more enjoyable. We appreciate you bringing this to our attention, as it helps us continue to improve our processes and service.

ile iş birliği içinde TripAdvisor

Diğer web kullanıcıları otelimizi değerlendirmektedir

  • 948 görüş 9.7/10 Konum
  • 1.554 görüş 6.8/10 Oda
  • 926 görüş 8.1/10 Hizmet
  • 31 görüş 5.6/10 Wifi
  • 601 görüş 5.5/10 Konfor
  • 595 görüş 5.7/10 Hijyen
  • 35 görüş 4.4/10 Kahvaltı

Hizmet sağlayıcı Trustyou

Yakınlardaki diğer tesislerimiz

Başlangıç fiyatı, ilgili yaklaşık fiyatlı oda kategorisinde 1 kişi için 1 gece, ek hizmetler hariç, kahvaltı hariç. Sonraki 20 gün içindeki bir gecelik konaklama için https://all.accor.com/ sitesinde söz konusu konaklama için o gün belirtilen, tüm vergiler dahil (Bazı vergilerin, yürürlükteki yerel mevzuata bağlı olarak otele varıldığında ödenmesi gerekebilir (örneğin konaklama vergisi).) en düşük genel fiyata karşılık gelir. Döneme ve doluluk durumuna göre değişiklik gösterebilir. Fiyat sadece rezervasyon anında garanti edilmektedir. Tüm rezervasyonlar (yurtdışı) otelin bulunduğu ülkenin para biriminde ödenmelidir. Yalnızca rezervasyon sırasında onaylanan ve otelin bulunduğu ülkenin para birimindeki tutar garanti edilir. Kendi para biriminizdeki tahmini bir karşılık size gösterilebilir, ancak bu sözleşme vasfı taşımaz. Ödeme anında bankanız sizden bankacılık ücretleri veya döviz dönüştürme masraflarını tahsil edebilir.