Mercure Kooindah Waters Central Coast 4 yıldız

Avis müşterileri puanı (ALL Puanlama) 4.4/5 814 görüş

En iyi fiyat
garantisi
Mercure Kooindah Waters Central Coast - Image 1
Mercure Kooindah Waters Central Coast - Image 2
Mercure Kooindah Waters Central Coast - Image 3
Mercure Kooindah Waters Central Coast - Image 4
40 Kooindah Boulevard, 2259 WYONG, Australia

Açıklama

Otel ekstraları

  • Championship golf course, indoor & outdoor pools, tennis court, gym, and kids' playground

  • Rooms with private balcony are available on request

  • Meeting rooms & events facilities

  • Complimentary on-site parking

  • King Rooms and 1, 2, & 3 bedroom apartments available

Konaklama olanaklarımız

Take advantage of our Flight + Hotel offers

Discover
Discover

Otelin konumu

Mercure Kooindah Waters Central Coast

40 Kooindah Boulevard
2259 WYONG
Australia

GPS:-33.282806, 151.440582

Telefon
Faks +61 2 4355 5700

Erişim ve ulaşım

Otel servisi

Otele giriş başlangıç saati: - Otelden çıkış bitiş saati:

Otel içi
  • Yüzme havuzu
  • Araba parkı
  • Evcil hayvanlara izin verilmez
  • Servis aracı
  • Restoran
  • Tekerlekli sandalye ile girişe uygun
  • Wi-Fi
  • Klima
  • Kahvaltı
  • Bar
  • Toplantı odaları
  • %100 Sigara İçilmeyen Otel

KARINYAS RESTAURANT

Karinyas has modern cuisine, featuring fresh local produce through its seasonal a la carte menus. The restaurant is open daily for all meals.Overlooking the picturesque golf course, it has an extensive wine list which including wines from local wineries.

Konuk değerlendirmelerimiz

Konuk değerlendirmelerimiz

Otelimizde konaklayan konuklarımızdan %100 onaylı yorumlar

Daha fazla bilgi edinin

ALL Puanlama  4.4/5  814 görüş

TripAdvisor Derecesi  4.0/5  844 görüş

Shortbhop and you are home……nicely rested!

Tripadvisor puanı 5.0/5

auntynell TripAdvisor onaylı yorum

Fabulous staff, great food and service and the loveliest serene evening overlooking the golf course and lake……what’s not to love about this hotel. It’s a fabulous little overnight when avoiding the peak hour traffic heading back into Sydney after a long drive from the north.

Dear Auntynell, Thank you for your lovely review. We are thrilled to hear you enjoyed a peaceful and relaxing stay with us. It is great to know that our staff, food, and service made your visit special, and the serene views of the golf course and lake added to your experience. We are glad we could provide a restful stopover on your journey, offering a perfect break before heading back into Sydney. We look forward to welcoming you back for another stay in the future. Kind Regards, Tim - Assistant Manager

Fantastic!

Tripadvisor puanı 5.0/5

Ainsley C TripAdvisor onaylı yorum

We took a last minute weekend trip to Mercure koorindah waters. The resort itself is lovely, the rooms clean and roomy. The staff are what makes this place a great experience. Friendly, accomodating and really make you feel welcome. Special mention to Roisin, Larry and Gloria who all went the extra mile to ensure we had a fantastic stay. Will be back and highly recommend to anyone looking for a relaxing getaway with friendly staff and fabulous amenities. Ainsley and Paul ❤️

Hi Ainsley and Paul, Thank you so much for your wonderful review! We’re thrilled to hear you enjoyed your last-minute weekend getaway at Mercure Koorindah Waters. It’s fantastic to know that the resort, rooms, and especially our team made such a positive impression on you. Roisin, Larry, and Gloria will be delighted to hear your kind words. They always strive to go the extra mile, and your feedback is the best reward for their efforts. We can’t wait to welcome you back for another relaxing stay. Kind Regards, Tim - Assistant Manager

So you think running water is included in the package you are wrong

Tripadvisor puanı 2.0/5

gavin w TripAdvisor onaylı yorum

So you think running water is included in the package you are wrong My wife and I stayed at Kooindah Waters Mercure in May 2024 and had a great time with great staff. We had massages at Wildfire Day Spa and it was all great. We decided to go back we booked the hotel for 25th,26th,27th and the Day Spa for the 26th of August 2024 All was good we arrived on Sunday checked in paid all was good Monday 26th we went for our treatment, a magnesium bath and a massage it was great, really great so far everything is great the only problem is I got attitude from some of the staff the night before but all was good. We got back to our room I went shopping, my wife got into the shower NO WATER HOT OR COLD in the whole room She rang reception and was told that there was a planned maintenance shut down and the water would be off till 3.00pm We at no stage was told by anyone that this was going to happen not when we booked not when we got a call on the Saturday a day before we got there, NOT when we checked in and paid full price When I got back, I went to reception where two ladies were on the desk one of the ladies was the one that checked us in. One lady said sorry the other said it was my fault because I did not read the A5 sign that was on the counter which was not on the counter when I went to reception. I was told that the gym had water but it was across the carpark and 180metres away from our deluxe room with no water I asked to speak to the manger he was not there He would be in the next day The water came back around 4.00 pm COLD water only and the toilet cistern did not fill I rang reception at approx. 4.30 still no hotwater and no water to the toilet We were told the hot water would be another hour, it came back on at approx. 5.15pm They said they would send a maintenance man with a bucket to our room for the toilet Just before he arrived the toilet cistern filled with water and he turned up without the bucket We spoke to the manager the next day he said he would look into it I did not hear from him until we checked out he said that if we stayed there again he could help us But with the attitude of 33.3% of the staff not being good and the service we got we decided to decline the offer If Kooindah waters can’t provide a room that works and staff that want to be there we don’t want to be there we are going somewhere else but we will be back because for the second time WILDFIRE DAY SPA was awesome

Dear Gavin, Thank you for taking the time to share your experience with us. I’m genuinely sorry to hear about the issues you faced during your recent stay, especially regarding the water disruption and the service you received. It’s great to know you enjoyed your massages at Wildfire Day Spa, and I’m pleased to hear that the treatments were to your liking. However, it’s clear that the inconvenience with the water supply and the service from some of our staff members overshadowed your stay. I apologize for any frustration this caused. We understand how important it is to be informed of any planned disruptions, and it appears we fell short in communicating this effectively. Your feedback regarding the lack of notification about the maintenance and the subsequent handling of the situation is invaluable and will be used to improve our procedures. I also regret that our team did not meet your expectations, and I will address your concerns with the staff to ensure better service in the future. Please accept our sincere apologies for the inconveniences you encountered. While it’s disappointing to hear that this experience has led you to consider other options for your future stays, I hope you might consider giving us another chance. We would love the opportunity to make things right and provide you with the exceptional experience you deserve. Thank you once again for your feedback, and we wish you all the best with your future travels. Kind Regards, Tim - Assistant Manager

Fabulous, friendly staff and lovely quiet location.

Tripadvisor puanı 5.0/5

504damienc Aileler - TripAdvisor onaylı yorum

Friendly, courteous staff who look after you like royalty - that's why we have stayed at Kooindah waters many times on our visits to the Central Coast. Nothing's a problem for the family friendly staff. We will definitely be returning again.

Dear Damien C, Thank you for the kind high score review! We are so glad you love it here and continue to support the hotel. Thank you for recognising our friendly staff, its one of the best things about our place! We will see you again soon! Kind Regards, Tim - Assistant Manager

Great staff, sadly let down by the accommodation.

Tripadvisor puanı 3.0/5

SydneyMary Couples - TripAdvisor onaylı yorum

We stayed here to attend a performance at The Art House in Wyong. Conveniently located, with friendly staff and in a nice location sadly our 1 bed apartment was disappointing, as its decor was in need of refreshing. We didn’t cook in the apartment, but the utensils supplied were very basic and we were glad we were only staying a couple of nights as the bed felt not only small, but was uncomfortable. I would like to add though that all the staff we met were very friendly, helpful and welcoming, for this reason were the accommodation to be upgraded we wouldn’t hesitate to stay again.

Dear Sydney Mary, Thank you so much for taking the time to review your stay. We are glad you got to use our Arthouse package to see your show and have dinner here. We can see you didn't like a few things about the room. We are always upgrading the hotel, bit by bit and I will pass your message on to the Manager. We hope that you come back and stay again soon as we upgrade the hotel, watch this space. Kind Regards, Tim - Assistant Manager

ile iş birliği içinde TripAdvisor

Diğer web kullanıcıları otelimizi değerlendirmektedir

  • 111 görüş 9.7/10 Konum
  • 445 görüş 7.6/10 Oda
  • 414 görüş 8.7/10 Hizmet
  • 218 görüş 6.7/10 Yemek
  • 149 görüş 5.6/10 Hijyen
  • 123 görüş 7.3/10 Kahvaltı
  • 77 görüş 9/10 Havuz

Hizmet sağlayıcı Trustyou

Yakınlardaki diğer tesislerimiz

Wyong şehrindeki tüm otellerimiz

Başlangıç fiyatı, ilgili yaklaşık fiyatlı oda kategorisinde 1 kişi için 1 gece, ek hizmetler hariç, kahvaltı hariç. Sonraki 20 gün içindeki bir gecelik konaklama için https://all.accor.com/ sitesinde söz konusu konaklama için o gün belirtilen, tüm vergiler dahil (Bazı vergilerin, yürürlükteki yerel mevzuata bağlı olarak otele varıldığında ödenmesi gerekebilir (örneğin konaklama vergisi).) en düşük genel fiyata karşılık gelir. Döneme ve doluluk durumuna göre değişiklik gösterebilir. Fiyat sadece rezervasyon anında garanti edilmektedir. Tüm rezervasyonlar (yurtdışı) otelin bulunduğu ülkenin para biriminde ödenmelidir. Yalnızca rezervasyon sırasında onaylanan ve otelin bulunduğu ülkenin para birimindeki tutar garanti edilir. Kendi para biriminizdeki tahmini bir karşılık size gösterilebilir, ancak bu sözleşme vasfı taşımaz. Ödeme anında bankanız sizden bankacılık ücretleri veya döviz dönüştürme masraflarını tahsil edebilir.