Mantra Ettalong Beach 4 estrelas

Nota clientes Avis (Classificação ALL) 4.3/5 2.326 comentários

Mantra Ettalong Beach - Image 1
Mantra Ettalong Beach - Image 2
Mantra Ettalong Beach - Image 3
Mantra Ettalong Beach - Image 4
53 The Esplanade, 2257 ETTALONG, Austrália

Descrição

Extras do hotel

  • Perto da praia

  • Restaurantes e cafés a curta distância a pé

  • Perto do ferry.

  • Piscina exterior e spa

  • Suites independentes

As nossas opções de alojamento

Localização do hotel

Mantra Ettalong Beach

53 The Esplanade
2257 ETTALONG
Austrália

GPS:-33.514848, 151.334722

Telefone
Fax +61 2 4344 8800

Acesso e transporte

Serviços do hotel

Check-in desde as - Check-out até às

No local
  • Piscina
  • Estacionamento
  • Animais de estimação não permitidos
  • Transporte de ligação
  • Acesso para cadeiras de rodas
  • Wi-Fi
  • Ar condicionado
  • Propriedade 100% não fumadores

Piscina

A resort-style pool is located onsite for your enjoyment.

Avaliações dos nossos clientes

Avaliações dos nossos clientes

Garantia de 100% de comentários de hóspedes que ficaram mesmo no nosso hotel

Saber mais

Classificação ALL  4.3/5  2.326 comentários

Classificação do TripAdvisor  3.8/5  3.558 comentários

Central to everything

Nota Tripadvisor 5.0/5

Michael S Avaliação com certificação TripAdvisor

Wonderfully relaxing experience. Super Nice and central to everything. Undercover parking. Great staff. Nice all round.

Disappointing Anniversary Stay

Nota Tripadvisor 2.0/5

Alycoll Avaliação com certificação TripAdvisor

We booked a Deluxe Ocean View Suite at Mantra Ettalong Beach to celebrate our anniversary, and even called ahead to confirm we’d have a beautiful ocean view on a higher floor. Unfortunately, our experience didn’t match what was promised or paid for. Arriving at reception, we were told that the room we were meant to have is no longer available. The room we received was tired and dated, with two single beds pushed together instead of a king. The bathroom was disappointing, with mould in the shower and an old spa bath that was high and awkward to step into. Not a deluxe ocean view suite. The “ocean view” was more of a pool view on a lower level, where we could clearly hear conversations from the pool area, which made it feel far from private or special. Definitely not a room suited for a celebration. There was minimal acknowledgment of our anniversary, just drink vouchers for the club next door that didn’t cover basic drinks. Had we got the room we were promised, I would have rated much better. Overall, a disappointing stay that didn’t match the price or promises. We won’t stay here again.

High cost for shabby

Nota Tripadvisor 3.0/5

Coral-Lee S Romântica - Avaliação com certificação TripAdvisor

Given it was a long weekend it was premium cost for two nights…$800 for 2 nights…great location but our room was shabby …stained carpet, tiny tv, mould in the bathroom, our deck furniture couldn’t have been more unwelcoming

Hi Coral-Lee, Thank you for sharing your feedback. We’re sorry to hear that your room didn’t meet expectations, especially with the bathroom, carpet, TV, and deck furniture. We really appreciate you letting us know, as it helps us improve the experience for future guests. We’re glad you enjoyed the location, and hope your next stay is much more comfortable.

Convenient location

Nota Tripadvisor 2.0/5

Stephanie G Avaliação com certificação TripAdvisor

The only good thing about this Mantra is the location - it is close to a beautiful beach and good cafes and restaurants. However the rooms are outdated and need renovating. We were told we had a King and a Queen and instead we were given a King and two singles. There were bugs in the kitchen and the air con made a loud clicking noise throughout the night until we turned it off. Additionally the pool isn’t heated which made it unsuitable for children.

Hi, Thank you for your comments. It’s wonderful to hear you enjoyed the beach and local area, though we’re sorry that your room and some of the facilities didn’t meet your expectations. We appreciate you sharing your experience, as it helps us identify where improvements can be made. We hope to provide a much better stay next time.

Charged without staying and no consideration of loyalty and future stay!

Nota Tripadvisor 1.0/5

Sarah S Avaliação com certificação TripAdvisor

Requested a change in dates through accor reservations, this was not actioned. We were then charged the full amount $951!! Even though we didn't check in or stay! Wanted to change the dates and stay in a few weeks and asked if they could credit the charge, they refused. They expected me to pay twice with zero consideration! But they did offer 20% discount on stay after next planned trip. Awful customer service behavior.

Hi, Thank you for sharing your feedback. As discussed in person, we understand the frustration caused by the booking issue and the charges. While we weren’t able to credit the original amount, we hope the 20% discount on your next stay helps make your future visit more enjoyable. We appreciate you bringing this to our attention, as it helps us continue to improve our processes and service.

Em parceria com TripAdvisor

Outros utilizadores da Web classificam o nosso hotel

  • 948 comentários 9.7/10 Localização
  • 1.554 comentários 6.8/10 Quarto
  • 926 comentários 8.1/10 Serviço
  • 31 comentários 5.6/10 Internet
  • 601 comentários 5.5/10 Conforto
  • 595 comentários 5.7/10 Limpeza
  • 35 comentários 4.4/10 Pequeno-almoço

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Preço a partir de, por 1 noite para 1 pessoa na categoria de quarto próximo do preço, excluindo serviços auxiliares, excluindo pequeno-almoço. Corresponde ao preço público mais baixo incluindo todas as taxas (Determinadas taxas podem ser pagas à chegada ao hotel (por exemplo, a taxa de estadia) segundo os regulamentos locais em vigor.) do alojamento em causa, encontrado hoje no site https://all.accor.com/, para uma estadia de uma noite nos próximos 20 dias. Variável consoante o período e a disponibilidade. O preço é garantido apenas no momento da reserva. Qualquer reserva (no estrangeiro) deve ser paga na divisa do país onde o hotel se localiza. Apenas é garantido o valor confirmado no momento da reserva na divisa do país onde o hotel está localizado. Damos-lhe uma indicação de estimativa da conversão na sua moeda, mas não é contratual. No momento do pagamento, o seu banco pode cobrar despesas bancárias e/ou taxas de câmbio.