Mercure Kooindah Waters Central Coast 4 estrelas

Nota clientes Avis 4.3/5 5.840 comentários

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Mercure Kooindah Waters Central Coast
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+ 19 Serviços

Extras do hotel

  • Campo de golfe, piscinas cobertas e exteriores, campo de ténis, ginásio e parque infantil

  • Receção disponível 24 horas por dia

  • Salas de reuniões e instalações para eventos

  • Parque de estacionamento gratuito no local

  • Quartos com camas king size e apartamentos com 1, 2 e 3 quartos disponíveis

Este hotel participa no Planet 21 e age em favor da Hospitalidade Positiva.

Localização do hotel

Mercure Kooindah Waters Central Coast

40 Kooindah Boulevard
2259 wyong
australia

Tel: +61243555777

Fax: (+61)2/43555700

Check-in desde as 14h00

Check-out até às 10h00

  • De avião

    SYDNEY A 105 km / 65,24 milhas - Transporte Pagante

  • De comboio

    WYONG A 2 km / 1,24 milhas

GPS:-33.282806, 151.440582

Serviços do hotel

KARINYAS RESTAURANT

O Karinyas tem cozinha moderna, produtos locais frescos em os menus sazonais à la carte. Está aberto todos os dias, todo o dia. Vista para um pitoresco campo de golfe, com uma vasta lista de vinhos, incluindo vinhos de adegas locais.

Serviços no hotel e nas proximidades

Check-in desde as - Check-out até às

Em resumo

  • Piscina
  • Estacionamento
  • Transporte de ligação
  • Restaurante
  • Hotel com acesso para cadeira de rodas
  • Ar condicionado
  • Wi-Fi
  • Pequeno-almoço
  • Bar
  • Salas de reunião
Serviços de catering
  • Um Restaurante
  • Um Bar
  • Máquina de snacks e bebidas
    • Máquina de snacks e bebidas
  • Área de churrasco/piquenique
    • Área de churrasco/piquenique
  • Pequeno-almoço
    • Pequeno-almoço à la carte Custo adicional
Reuniões/Eventos
  • 6 Salas de reunião
Acessibilidade
  • Hotel com acesso para cadeira de rodas
Equipamentos e serviços do hotel
  • Informações do hotel
    • 84 quartos
    • 4 quartos para pessoas com mobilidade reduzida
    • 20 quartos para famílias
    • Sem quarto comunicante
    • 84 quartos para não fumadores
    • 3 pisos
  • Idiomas falados no hotel
  • Wi-Fi
    • WIFI nas áreas comuns
    • WIFI no hotel Custo adicional
  • Ar condicionado
    • Ar condicionado
  • Instalações para pessoas com mobilidade reduzida
  • Propriedade 100% não fumadores
  • Check-in e check-out
    • Check-out expresso
    • Check-in expresso
Acesso ao alojamento
  • Transporte de ligação
    • SYDNEY Custo adicional
    • SYD Custo adicional
  • Kooindah Waters Guest Parking
    • No local
Bem-estar
  • Indoor Lap Pool
    • Coberto
  • Outdoor Pool
    • Exterior
Família
  • Serviços para crianças
    • Parque infantil exterior para crianças

As nossas opções de alojamento

Com o espaço perfeito para relaxar, o Mercure Kooindah Waters Central Coast tem uma impressionante seleção de opções de alojamento, que incluem os elegantes quartos King e espaçosos apartamentos com um, dois ou três quartos. Modernos e bem equipados, os quartos e apartamentos têm tudo o que precisa para uma bela estadia. Os apartamentos são totalmente independentes, com cozinha completa, lavandaria, sala de estar e de jantar separada, uma varanda privada e uma TV LCD com Foxtel e canais pay-per-view.

As nossas reuniões e eventos

As nossas salas de reunião

  • Número de salas de reunião: 6

  • Tamanho máximo: 309

  • Capacidade máxima: 400 pessoas

  • Capacidade máxima para banquetes: 280 pessoas

Descobrir mais

Avaliações dos nossos clientes sobre o
Mercure Kooindah Waters Central Coast

Garantia de 100% de comentários de hóspedes que ficaram mesmo no nosso hotel

Saber mais

Classificação ALL 4.3/5

5.840 comentários

Classificação do TripAdvisor 4.0/5

798 comentários

End of Holiday

Nota Tripadvisor 5.0/5

Anthony G 23/03/2021 Avaliação com certificação TripAdvisor

We had not had a good day, however when we arrived at the Mercure Kooindah Waters we felt at home, we were welcomed and could not say enough for them. We had a beautiful dinner, a wonderful sleep & a great breakfast, we then booked out & continued on our way to Wollongong.

Dear Anthony G, Thank you for your review. We are delighted that you spent some time with us at Mercure Kooindah Waters towards the end of your holiday. I will share your beautiful comments with our team. We hope to welcome you back again next time you visit the Central Coast. Warm regards, Michelle Holdsworth Acting Front Office Manager

A great stay

Nota Tripadvisor 5.0/5

masolomon1 08/03/2021 Avaliação com certificação TripAdvisor

Spent a very relaxing stay at the Mercure for 4 nights. We were upgrade to a suite that had a large lounge room overlooking the golf course. Our room was comfortable and clean and along with impressive dining opportunities helped to create a great stay

Dear masolomon1, It is always a pleasure to receive wonderful feedback like yours from our guests. We appreciate and thank you for taking the time to review us and I am delighted to share your comments with our team. I hope we have the opportunity to welcome you back to Mercure Kooindah Waters again in the near future. Warm regards, Michelle Holdsworth Acting Front Office Manager

Perfect for our needs

Nota Tripadvisor 5.0/5

I4418HEkenf 12/02/2021 Avaliação com certificação TripAdvisor

Beautiful resort good location perfect for our short trip away. The Room, Food, Facilities and service from all the staff that we encountered was great. Nice quiet location away from hustle and bustle.

Dear Ken F, Thank you for taking the time to share some comments about your recent stay at Mercure Kooindah Waters. We are glad to hear you had a nice stay at the resort and that you had the opportunity to enjoy the food and facilities. The team at Mercure Kooindah Waters appreciate your feedback, and we look forward to welcoming you again soon. Kind regards, Kate Cruickshank Night Manager

Fantastic

Nota Tripadvisor 5.0/5

lynmill2021 01/02/2021 Avaliação com certificação TripAdvisor

This place is amazing for the whole families we all loved it here. We could not ask for a better place to stay and spend time with each other. The rooms where spotless we could not be happier we are definitely going to stay there again.

Dear lynmill2021, We very much appreciate your comments regarding your stay at the Mercure Kooindah Waters Central Coast. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Kind regards, Kate Cruickshank Night Manager

Last minute stopover

Nota Tripadvisor 4.0/5

LisaSydney 26/01/2021 Avaliação com certificação TripAdvisor

WE stopped over last minute at this hotel. Staff were very welcoming. We were upgraded to a lovely room overlooking the golf course. Dinner was exceptional as was breakfast. The facilities are great and they even have a lap pool as well as outdoor pool and a playground area. Only downside is that the curtains let in a lot of light so if you are planning a sleep in - take an eyemask.

Dear LisaSydney, Thank you for your review from your recent stay. It is delightful to read that you thoroughly enjoyed your stay at Mercure Kooindah Waters. Your comments will be shared with all members of our team. We look forward to welcoming you back again in the near future. Warm regards, Michelle Holdsworth Acting Front Office Manager

Two wonderful Nights

Nota Tripadvisor 5.0/5

Ailsa C 08/01/2021 Avaliação com certificação TripAdvisor

Stayed in a motel room in the main building for two nights as part of our 52 year wedding anniversary. We enjoyed our room and the services of the Resort. Meals were excellent and staff outstanding.. Would return as location and facilities first class.

Dear Ailsa C, Thank you for your glowing review from your recent stay at Mercure Kooindah Waters on your 52nd wedding anniversary. We are delighted we had the opportunity to help you celebrate this occasion and offer our congratulations on this milestone once again. The team and I hope that we have the opportunity to welcome you back again soon. Warm regards, Michelle Holdsworth Guest Services Manager

Weekend away

Nota Tripadvisor 4.0/5

catherinemM7426KR 02/12/2020 Avaliação com certificação TripAdvisor

A very hot weekend away, in the 40 degree range. The air did struggle being on all the time but certainly cooler in the room than outside. Quick service as we checked in and plenty of parking outside our unit. 32 steps to the top of the unit so if you don’t like stairs ask for ground floor. The room was comfortable and clean. Kettle tea and coffee supplied in the room with a few kitchen utensils as well as a microwave. A coffee pod machine would have been awesome. The curtains were great and blocked out the sun in the morning and allowed for extra sleep. Breakfast was lovely and great service. Due to COVID rooms were not made up or items replenished but you can go to reception and get clean towels along with shampoo etc. Many keen golfers so if you enjoy golf a lovely place to stay and have fun.

Dear catherinemM7426KR, Thank you for your review from your recent stay at Mercure Kooindah Waters. I am sure other travellers will find your review helpful when choosing to stay with us.. We are delighted that you enjoyed your stay with us and hope welcome you back to our resort again soon. Warm regards, Michelle Holdsworth Guest Services Manager

Golf Trip

Nota Tripadvisor 4.0/5

johnwJ6549BD 22/11/2020 Avaliação com certificação TripAdvisor

A very enjoyable few days. Great location & an excellent golf course. Food quality below what we remember from previous visits & needs to be improved Covid19 makes life difficult but it would not be too hard to add cereal to the breakfast menu.

Dear johnwJ6549BD, Thank you for your review. We are pleased you enjoyed your stay overall and appreciate your comments. I have shared your feedback with our Food & Beverage Management team for review and consideration. We hope to welcome you back again in the near future. Warm regards, Michelle Holdsworth Guest Services Manager

Pleasant Location

Nota Tripadvisor 4.0/5

annoyedlocal2015 05/11/2020 Avaliação com certificação TripAdvisor

Pleasant location Once you find Resort .Need more signs posts. Beautiful Very Challenging golf course not a course for learners . A lot of water hazards with deep bunkers Meals Good value for Accor members Staff very pleasant and chatty.

Dear annoyedlocal2015, Thank you for your review. We are pleased you enjoyed your stay with us and found our staff members pleasant and chatty. I appreciate your comments regarding signage to the property and this feedback has been shared with the Management Team. We look forward to welcoming you back again for another enjoyable stay and challenging round of golf. Warm regards, Michelle Holdsworth Guest Services Manager

A Relaxing Break

Nota Tripadvisor 5.0/5

JohnEllisCanberra 09/08/2020 Avaliação com certificação TripAdvisor

A very clean and comfortable hotel set in very pleasant surroundings. Some of the rooms overlook the golf course and the view is spectacular. The staff are friendly and helpful. Strongly recommend the restaurant, especially the rib eye steak - it was spectacular.

Dear JohnEllis, Thank you for taking the time to post your review about your recent stay at Mercure Kooindah Waters. We are glad to hear you had a relaxing stay within our beautiful golf course surroundings and were able to enjoy the great food in our restaurant. The team at Mercure Kooindah Waters appreciate your feedback, and we look forward to welcoming you again soon. Kind regards, Kate Cruickshank Front Office Team

Great stay

Nota Tripadvisor 5.0/5

purplekathy234 13/07/2020 Avaliação com certificação TripAdvisor

We thoroughly enjoyed our stay. The room was large, quiet and comfortable. We had breakfast in the dining room which was very nice with a lovely outlook over the golf course. We look forward to staying again

Dear Purplekathy234, Our team at Mercure Kooindah Waters are delighted that you enjoyed your stay and thank you for taking the time to provide us with your positive feedback. We look forward to welcoming you back in the near future. Kind regards, Kate Front Office team Mercure Kooindah Waters

We had a good stay in Wyong

Nota Tripadvisor 4.0/5

slepster_13 18/06/2020 Avaliação com certificação TripAdvisor

We had a good stay in Wyong. Compared to other to other hotel brands Accor obviously taking Covid very seriously and which is a good thing at this stage. We just had relaxing few days doing nothing special and a apartment was a good spacious one. The sofas and armchairs were a bit stained, but otherwise no complaints.

Dear Slepster_13, Thank you for taking the time to post your review about your recent stay at Mercure Kooindah Waters. The team here are glad to hear you had a good and relaxing stay, and appreciate your understanding that we are taking the COVID19 situation, and the health and wellbeing of our guests, with the highest importance. The Mercure Kooindah Waters team greatly appreciate all of your feedback and we will make improvements based on your comments. We look forward to welcoming you back to the hotel at some stage in the future. Kind regards, Kate Cruickshank Front Office Team

Exceeding expectations

Nota Tripadvisor 5.0/5

pobrien2020 11/02/2020 Avaliação com certificação TripAdvisor

Having arrived at the Mercure Kooindah Wateres during a severe downpour, we were warmly welcomed and checked in to the cleanest most pleasant room. The service was above expectations and the Bar area very welcoming. All in all a very pleasant stay.

Dear Pobrien2020, Thank you for posting your review on TripAdvisor, we are pleased that you had a pleasant stay with us. We aim to provide clean and comfortable accommodation in a great location and I am glad your comments indicate this. The team and I look forward to welcoming you back the next time your travels bring you to Wyong. Kind regards, Kate Front Office team Mercure Kooindah Waters

In need of refurbishment

Nota Tripadvisor 3.0/5

johnwJ5296WV 31/01/2020 Avaliação com certificação TripAdvisor

The resort facilities for golf spa gym tennis and pool are good, but the rooms are tired and carpets dirty, and in need of an upgrade. More a 3 star property than 4 star. Staff were polite and helpful, in room dining was mediocre.

Dear JohnwJ5296WV, Thank you for letting us know about this. Your feedback helps us get better. We are looking into this issue and hope to resolve it promptly and accurately. Again, thank you for your feedback! We hope one day we have the opportunity to welcome you back to Accor Hotels. Kind regards, Kate Front Office team Mercure Kooindah Waters

Wonderful hotel and Staff just some little improvements

Nota Tripadvisor 4.0/5

Diane101_13 29/01/2020 Avaliação com certificação TripAdvisor

I’ve stayed on a lot of Accor hotels and must say this was one of my favorite places. The staff are amazing! The hotel is lucky to have them. The only issue experienced was that the Endota spa closed down and we went down for a girls pamper weekend, I hope it reopens. There needs to be a few more pool chairs around the pool as there wasn’t enough and mum sat on the grass and got stung by an bullant. It would be ideal if they had some live entertainment in the evening in Saturday’s especially as that would bring to life the place a little. Highly recommended and I will be back again. Thanks to the amazing staff for making our stay wonderful. Note: we stayed in the 2 bedroom apartment. Diane

Hi Diane, Thank you very much for making time to give us feedback. We are really sorry for the inconvenience you had experienced. Unfortunately, the hotel do not operate Endota spa but we are more happy to recommend the closest spa for your next stay. At the pool area, we certainly can provide a few more chairs. Live entertainment is a great idea, we will pass this comment to our management team. Thank you again for sharing your experience, we look forward to seeing you at Accor Hotels again in the near future. Kind regards, Kate Front Office team Mercure Kooindah Waters

A great stay.

Nota Tripadvisor 5.0/5

434ChrisM434 Couples - 20/01/2020 Avaliação com certificação TripAdvisor

Without exception the staff here are the resort’s greatest asset. We needed to assist family and the hotel was so understanding and did amazing job meeting our needs. The ability for all staff members to make decisions was incredible. A lovely quiet stay with nice restaurant.

Dear 434ChrisM434, Thank you for taking the time to post your valuable comments about your stay at Mercure Kooindah Waters. We are so happy you enjoyed your recent stay and look forward to your next stay with us. Kind regards, Kate Front Office team Mercure Kooindah Waters

Few Days Holiday

Nota Tripadvisor 4.0/5

Angmay1966 Couples - 15/01/2020 Avaliação com certificação TripAdvisor

Resort facilities are very good - golf, pools, tennis etc. Breakfast was great and dinner very nice. Staff were very friendly and helpful. Only con you need to drive to all services, attractions etc - no shops within walking distance.

Dear Amgmay1966, Thank you for your review and for choosing to stay with us at Mercure Kooindah Waters. We are happy that you enjoyed your stay and we are looking forward to welcoming you back in the near future! Kind regards, Kate Night Manager Mercure Kooindah Waters

Ok place but very impersonal

Nota Tripadvisor 3.0/5

ikonz Couples - 11/01/2020 Avaliação com certificação TripAdvisor

The whole stay was somewhat underwhelming. Little to no interest in assisting us at check-in and check-out. It felt like we were checking in to a holiday park, where we were shown the map and pointed in the direction. The rooms and facilities are a little dated by today's standards for a 4-Star property. Our dinner at the restaurant was superb and the surroundings are pleasant being set amongst the golf course.

Dear ikonz, We appreciate you taking the time to review your stay at Mercure Kooindah Waters. Any feedback is of the highest value to us, so I would like to thank you for letting us know where we can improve. I have passed your comments onto the Front Office team and we hope we have the opportunity to welcome you back to Mercure Kooindah Waters again in the future. Kind regards, Kate Night Manager Mercure Kooindah Waters

Amazing place to have a relaxed family holiday

Nota Tripadvisor 5.0/5

sumanbaniya27 Family - 10/01/2020 Avaliação com certificação TripAdvisor

I went to Mercure Kooindah Waters between Christmas and New Year eve with my family and friend's family. We were there with our kids, all loved the outdoor pool, played some tennis as well. Amazing place to have a family holiday. Cleanliness was great, breakfast was great. My only comment on breakfast was, the fruits were not fresh.

Dear Sumanbaniya27, We appreciate you taking the time to review your stay at Mercure Kooindah Waters. Any feedback is of the highest value to us, so I would like to thank you for letting us know where we can improve. Thanks again for your feedback, I hope we have the opportunity to welcome you back to Mercure Kooindah Waters again in the near future. Kind regards, Kate Night Manager Mercure Kooindah Waters

Relaxing

Nota Tripadvisor 3.0/5

astunden Family - 03/01/2020 Avaliação com certificação TripAdvisor

Feedback We checked in on a Sunday and were given a code to access the amenities . On Monday the code did not work and someone let us into the pool. I thought I must of put the wrong code in but when my son needed to go to the toilet the access code would not work and he had to pee in a plant. Other residents saw and I apologised and was embarrassed . I went to reception and was told that the codes change every Sunday night. This information would of been helpful at check in. The room was not cleaned properly. There was dirt under the lounge and hair on the bathroom. The pizza was awful . Way too much cheese and no garlic on the garlic pizza. Provided this feedback on checkout to the assistant manager and was hoping for a discount on $63 we paid for the pizza. Residents were bombing and diving in the pool. There were not enoug lounge chairs and one was broken. Very little shade at the proof. Need a shade sail and more lounge chairs. Not once did a staff member do a pool check the whole duration of our stay while at the pool. We spent 3 hours a day at the pool. I recommended that this would be a good idea to check that residents were following the rules for using the pool

Dear astunden, Thank you for taking the time to write a review about your recent stay with us at Mercure Kooindah Waters. I am sorry no one advised you of the new code on a Monday morning. I will address this with with Front Office Team. In regards to the pool facilities, I have passed on your feedback to the residential committee as this is operated by them. Thank you again for your feedback, I do hope we have the opportunity to welcome you back to Mercure Kooindah Waters again in the future. Kind regards, Natalie Front Office Manager Mercure Kooindah Waters

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