曼特拉水之港酒店 4 星

客户意见评级 (ALL 评级) 4.5/5 789 评论

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3 Davidson Street, 4877 道格拉斯港, 澳大利亚

描述

酒店其他优惠

  • 靠近商店、餐厅和海滩

  • 4 个宽敞的游泳池

  • 免费烧烤和公共区

  • 空间宽敞、设施齐全的公寓，适合长住

  • 免费停车位

我们的客房

酒店位置

曼特拉水之港酒店

3 Davidson Street
4877 道格拉斯港
澳大利亚

GPS:-16.485091, 145.466119

电话
传真 +61 7 4099 0001

抵达和交通

酒店服务

从 办理登记入住手续 - 从 办理退房手续

酒店内
  • 游泳池
  • 停车
  • 不允许携带宠物
  • 穿梭巴士
  • 无线网络
  • 空调
  • 100% 无烟酒店

4 游泳池

If you feel like a swim there's no need to even pack a towel when you book a deluxe Port Douglas swim-out room. Simply walk out the door of your accommodation onto a sunny pool deck and relax on the sun lounge or slip straight into the water.

我们的客人评论

我们的客人评论

来自 100% 认证入住过我们酒店客人的评论

发现更多

ALL 评级  4.5/5  789 评论

TripAdvisor 评级  4.2/5  1,707 评论

卓越奖 2025

Great location

Tripadvisor 评级 4.0/5

Pauline H 经 TripAdvisor 认证的评论

This hotel is in a great location, it’s a 2 minute walk to the Main Street which is full of bars, restaurants and shops. The room is a good size with a balcony that has a spa bath on it. I wouldn’t however describe it as 4 star as when we arrived at 8pm, reception was closed. There were instructions informing us we had to dial a number on the intercom which went unanswered. I then rang the number for the night porter which also went unanswered so rang number on intercom again. The lady gave us instructions on getting the key from the outside safe. The hallway looks quite dated and smells a bit musty (there was a leak in the ceiling which had a bucket beneath it, so that’s probably why). The swimming pool needs repainting on the floor. Our room was not cleaned in the 3 nights we stayed. There were 2 pods for the coffee machine with a note stating we could purchase more if we wanted them. There was no water in the room which I would expect, especially in a 4* establishment.

Hi Pauline, Thank you for taking the time to share your feedback. We’re pleased to hear that you enjoyed our great location close to the Main Street and found the room spacious with the balcony spa. We sincerely apologise for the inconvenience you experienced on arrival. As reception hours are limited in the evening, we do offer an after-hours check-in process, however we regret that this was not as smooth or responsive as it should have been. Your comments regarding the condition of the hallway, pool maintenance, housekeeping service, and in-room amenities have been noted and shared with our team for review and improvement. We appreciate your honest feedback, as it helps us continue to improve the overall guest experience. Thank you again for your review, and we hope to have the opportunity to welcome you back for a more enjoyable stay in the future. Warm regards, Donnie Hernandez General Manager

Central Location

Tripadvisor 评级 5.0/5

wilkiaj 经 TripAdvisor 认证的评论

Excellent service and great location . Easy walking to everything. The 4 pools were great and clean as were the rooms. The apartment had everything we needed and the beds were comfortable. Zero issues everything worked.

Location location

Tripadvisor 评级 4.0/5

Wellykiwis 经 TripAdvisor 认证的评论

Had swim out hotel room on ground room. Very clean, new bathroom. Would have preferred small couch and more kitchen facilities but overall quite good

Brilliant location, amazing place to stay!

Tripadvisor 评级 5.0/5

WendyF213 经 TripAdvisor 认证的评论

Amazing hotel/apartment. So obliging and helpful. Staff cannot do enough. Room is incredible. Kitchen/laundry perfect. A perfect place to stay with swim out pool from own patio.

Dear Wendy, Thank you for your kind words regarding your recent stay with us. We are delighted to hear that you enjoyed our location, facilities, and the service provided by our staff. Your positive feedback is greatly appreciated, and we look forward to welcoming you back in the future. Donnie Hernandez General Manager

Faith renewed

Tripadvisor 评级 5.0/5

Shannon S 家庭住宿 - 经 TripAdvisor 认证的评论

After a very disappointing stay at another Mantra property (it was so bad I vowed never to stay at a Mantra property ever again) I hesitantly booked Mantra Aqueous. Why did I decide to book here? It was at a great rate and not only that it was one of very few properties that did not have a minimum night stay of 3-7 nights over the Christmas and New Year holiday period. After a long and very hot and sweaty December summers day at Hartley’s Crocodile Adventure we arrived to our pre aircon chilled rooms. It was the best feeling! It’s an older property but our rooms were clean and fresh. The bathrooms were mouldless - not an easy feat in the tropics! I have spent a lot of time in the area and familiar with most nearby hotels and what I wasn’t expecting with this one was an elevator. A pleasant surprise travelling with my 83 year old grandmother. If I had known how much I would’ve liked this property I would’ve squeezed another night or 2 into the Port Douglas portion of our trip. Thank you Mantra Aqueous for your pleasant hospitality and renewing my faith in the Mantra brand.

Dear Shannon, Thank you so much for your kind words, and we are delighted you have enjoyed your stay with us. We strive to provide the best possible service, and I am glad our team has made your stay enjoyable. We are looking forward to welcoming you back soon! Best wishes, Tamas Abaffy Front Office Manager

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其他网络用户评价我们的酒店

  • 457 评论 9.8/10 位置
  • 562 评论 7.5/10 房间
  • 409 评论 8.2/10 服务
  • 14 评论 5.1/10 上网
  • 230 评论 6.3/10 清洁度
  • 228 评论 8.1/10 游泳池
  • 79 评论 8.5/10 运动休闲

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