曼特拉水之港酒店 4 星

客户意见评级 (ALL 评级) 4.5/5 857 评论

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3 Davidson Street, 4877 道格拉斯港, 澳大利亚

描述

酒店其他优惠

  • 靠近商店、餐厅和海滩

  • 4 个宽敞的游泳池

  • 免费烧烤和公共区

  • 空间宽敞、设施齐全的公寓，适合长住

  • 免费停车位

我们的客房

酒店位置

曼特拉水之港酒店

3 Davidson Street
4877 道格拉斯港
澳大利亚

GPS:-16.485091, 145.466119

电话
传真 +61 7 4099 0001

抵达和交通

酒店服务

从 办理登记入住手续 - 从 办理退房手续

酒店内
  • 游泳池
  • 停车
  • 不允许携带宠物
  • 穿梭巴士
  • 无限网络
  • 空调
  • 100% 无烟酒店

4 游泳池

If you feel like a swim there's no need to even pack a towel when you book a deluxe Port Douglas swim-out room. Simply walk out the door of your accommodation onto a sunny pool deck and relax on the sun lounge or slip straight into the water.

我们的客人评论

我们的客人评论

来自 100% 认证入住过我们酒店客人的评论

发现更多

ALL 评级  4.5/5  857 评论

TripAdvisor 评级  4.2/5  1,700 评论

卓越奖 2025

Don’t choose here in winter. Cold pool and no atmosphere.

Tripadvisor 评级 1.0/5

Megan S 家庭住宿 - 经 TripAdvisor 认证的评论

Dated Hotel and definitely not worth the money. We were so excited to come to Port Douglas and upgraded to a poolside apartment only to fine out once we were here that the pool is not heated. It’s 20 degrees. Ok for kids but not for us. I can’t wait to leave - I wish I’d gone for a cheaper place with more personality and a heated pool. The staff are pleasant but don’t want to help.

OK, but too noisy

Tripadvisor 评级 3.0/5

WiseAlex-007 经 TripAdvisor 认证的评论

I’d rate Mantra Aqueous Port Douglas "#good-enough-for-the-price" but, sadly, not "#I’d-book-again". The good: rates are fair by Port Douglas standards, the proximity to the Macrossan Street location makes wandering to shops, cafes, restaurants and Four Mile Beach a breeze, and the apartments are spacious and come well-equipped with spa on the balcony, full kitchens, dishwashers, washer-dryer combos and free underground parking. The trade-off is noise - lots of it. If you’re a city dweller who sleeps through traffic and usual city noise, you’ll cope, but light sleepers should steer clear, especially of the northern side rooms that backs onto the rear of Zinc restaurant. Its kitchen fan hums relentlessly until about 10 p.m., garbage trucks rattle the large commercial bins at 6 a.m. or so few times a week (yes!), and even pool cleaning started around 7 a.m. a couple of times. Also, the delivery trucks idle with engines running for ages everywhere at Port Douglas! I'm not sure what is wrong with environmental policy at Port Douglas! None of this is strictly the hotel’s fault, but it chips away at any chance of a relaxing, week-plus stay. And we stayed for two weeks :( . Rooms starting to show minor maintenance issues (our bathroom carried a faint damp smell). Finally, one small but telling extra: decent Wi-Fi hides behind the Accor membership. You can, technically, hop on a slower network without that, but if you want the "fast" tier you have to hand over your personal details and sign up. In our age of data-breach headlines, that’s hardly appealing - especially when you’re already paying for the room. The overall verdict is "reasonable value, but too noisy to return."

Awful

Tripadvisor 评级 2.0/5

Dbw53 经 TripAdvisor 认证的评论

So disappointed in our stay at the Aqueous. We stayed in a swim out hotel room that must have been the worst room of the hotel. Nothing like the photos you see. You certainly don’t get what you see online. The room was so small and in need of a deep clean. The curtains (not shutters as other rooms seemed to have) were covered in mould on the back, as was the pool lounger and the ceiling. The ugly pool gate was covered in rust and the sliding door track was filthy. We also killed about 20-25 cockroaches during our 4 day stay in both the bathroom and bedroom. We were told that pest control had taken place the week before??? How they can class this as luxury accommodation and 4 star is beyond me and a rip off at $320 a night. The pool doesn’t look appealing either with yellow staining on the bottom. Compared to our 5 star stay in Cairns at only $10 a night more, this was disgraceful.

Dear Doris, Thank you for taking the time to share your feedback. While I wish you had a better experience, I am very sorry this time we fell short on delivering the best service. We work hard to deliver an exceptional guest experience, and we will do our absolute best to investigate, and make sure we will improve before your next visit. Thank you again. Sincerely, Tamas Abaffy Front Office Manager

Great place Mantra Aqueous Port Douglas

Tripadvisor 评级 5.0/5

EwanWilson 经 TripAdvisor 认证的评论

Great place to stay, the room was a fully equipped apartment with spa, right next to the pool (ground floor). Fast and friendly check on, the apartment was super clean with everything you need, good sized lounge, smart tv with multiple services like Foxtel, Prime, Google movies, great if you want to just chill. Easy parking underneath with lift access to the hotel. Perfect spot to stay as it’s right on the start of Macrossan Street where you can wander to shops, pubs, restaurants. Many other accommodations are quite a way from here so look at maps before thinking you’re in the action (important if you’re having a couple of drinks).

Thank you so much for your glowing review of Mantra Aqueous Port Douglas! We’re thrilled to hear you enjoyed your stay and made the most of our poolside apartment, modern in-room entertainment, and convenient location right at the start of Macrossan Street. It’s great to know you found our check-in process smooth and the apartment well-equipped and spotless — our team works hard to deliver just that experience. We’re also glad the secure parking and lift access made things easy during your stay. We truly appreciate you highlighting our location. Being so close to the heart of town really does make a difference when you want to explore or enjoy a few drinks without worrying about transport. We hope to welcome you back again soon for another relaxing getaway! Warm regards, Emelia Rockliff General Manager Mantra Aqueous Port Douglas

Great Location

Tripadvisor 评级 4.0/5

tiff013 经 TripAdvisor 认证的评论

We stayed here for 3 nights. The hotel was in a great location, comfortable and everything you need is here. The spa on the balcony was a real treat. Would stay again. Close to the main street and plenty of dining options close by and shops as well.

Thank you for your wonderful review! I'm so pleased to hear you enjoyed your three-night stay with us and found our location, comfort, and in-room amenities—especially the spa on the balcony—to your liking. It's great to know the proximity to the main street and dining options added to your experience. We truly appreciate your kind words and look forward to welcoming you back to Mantra Aqueous in the future. Warm regards, Emelia Rockliff General Manager Mantra Aqueous

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其他网络用户评价我们的酒店

  • 464 评论 9.8/10 位置
  • 577 评论 7.1/10 房间
  • 414 评论 8.4/10 服务
  • 10 评论 6.1/10 上网
  • 237 评论 5.7/10 舒适度
  • 237 评论 5.3/10 清洁度
  • 222 评论 8.2/10 游泳池
  • 80 评论 8.9/10 运动休闲

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价格低至 ，限 1 人 1 晚入住同等价位房型，不含附加服务和早餐。该价格是当日在 https://all.accor.com/ 网站上查询到的 20 天后在相同条件下入住一晚的最低含税公价 (根据当地法规，抵达酒店时可能需要支付一些税费（例如，城市税）。)。根据时段和入住率会发生变动。以预订时的价格为准。所有（境外）预订都需使用酒店所在国家/地区的货币支付。以预订时按照酒店所在国家/地区货币确认的总价为准。可能会显示您的本国/地区货币兑换估值，但不作为合同依据。付款时，您的银行可能会向您收取银行费用和/或汇兑费用。