道格拉斯港海神庙铂尔曼水疗度假酒店 5 星

客户意见评级 (ALL 评级) 4.3/5 921 评论

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道格拉斯港海神庙铂尔曼水疗度假酒店 - Image 1
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道格拉斯港海神庙铂尔曼水疗度假酒店 - Image 4
Mitre Street, 4877 道格拉斯港, 澳大利亚

描述

酒店其他优惠

在道格拉斯港海神庙铂尔曼水疗度假酒店里尽情享受放松。客人可在 AQUA 餐厅享受现代澳大利亚美食、在池畔酒吧小酌一杯、享受有线上网及无线网络服务、24 小时客房服务以及网络中心和健身中心。

我们的客房

单间公寓

单间公寓水疗房

  • 2 个人最多
  • 45 m² / 484 sq ft
  • 床上用品 1 x 特大床
  • 景色: 拥有高尔夫景观 或者 拥有泻湖景观

Take advantage of our Flight + Hotel offers

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酒店位置

道格拉斯港海神庙铂尔曼水疗度假酒店

Mitre Street
4877 道格拉斯港
澳大利亚

GPS:-16.52604, 145.472916

电话
传真 +61 7 4084 3599

抵达和交通

酒店服务

从 办理登记入住手续 - 从 办理退房手续

酒店内
  • 游泳池
  • 停车
  • 餐厅
  • 轮椅可通行
  • 健身中心
  • 无限网络
  • 空调
  • 早餐
  • 酒吧
  • 会议室
  • 100% 无烟酒店
  • 客房服务

ALUCO RESTAURANT AND BAR

坐在 AQUA 餐厅，欣赏泻湖泳池的壮丽风光。我们将为您提供带国际风味且独具特色的现代澳洲菜。AQUA 提供品种繁多的葡萄酒酒单，供应来自世界各地的葡萄酒。

我们的客人评论

我们的客人评论

来自 100% 认证入住过我们酒店客人的评论

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ALL 评级  4.3/5  921 评论

TripAdvisor 评级  4.0/5  2,281 评论

Nice but not amazing

Tripadvisor 评级 4.0/5

_michaela_bridger 经 TripAdvisor 认证的评论

All perfectly fine but nothing exceptional.. good service at breakfast and also at dinner in fact the meal we had was very good and a lovely big pool, the rooms are not especially exciting. Could do with an airer to try and fry swimming things as nowhere to put them

Thank you for sharing your feedback with us. We are pleased to hear that you enjoyed your meals and appreciated our service during breakfast and dinner. It’s also great to know that you found the pool to be a highlight of your stay. We understand your comments regarding the rooms and appreciate your suggestion about adding an airer for drying swimming items. Your feedback is invaluable, and we will certainly take this into consideration as we look for ways to enhance our guest experience. We hope to have the pleasure of welcoming you back in the future for an even more enjoyable stay. Kind regards,

Trash

Tripadvisor 评级 1.0/5

katenorman1990 经 TripAdvisor 认证的评论

Pullman port Douglas is far from port Douglas. About a 10 +++ minute car drive. So if you don’t want to spend $60 to and from a nice dinner, do not stay here. The service here is below average. It is not a beach front property. Accor plus doesn’t exist here. So if you’re a silver member, don’t even bother.

HI Tash, Thank you for taking the time to share your thoughts with us following your recent stay at Pullman Port Douglas. We truly value guest feedback, as it helps us to continuously improve our services and the overall guest experience. We are sorry to hear that you found the location of the resort less convenient for your needs. While Pullman Port Douglas is a short drive from the heart of Port Douglas, we understand that some guests prefer to be closer to the town center. We always strive to provide a relaxing and tranquil retreat in a natural setting, and we hope that the peaceful surroundings, pools, and other resort amenities were able to make up for the distance to the main area. We also regret that the service you received during your stay did not meet your expectations. Our team is committed to providing excellent service, and we will be reviewing your comments with our staff to ensure that improvements are made in this area. Regarding the beach we have 2 access points. one in between the Villas and the other close to the reception. We are also sorry to hear about your experience with Accor Plus benefits. Please be assured that we are working to improve our communication and guest satisfaction in relation to loyalty memberships, and we will address this issue moving forward to ensure all members enjoy their full benefits. Your feedback is important to us, and we would like to assure you that we are taking it into consideration as we continually aim to provide our guests with a memorable experience. If there is anything else you would like to discuss, please don’t hesitate to reach out. We hope to have the opportunity to welcome you back to Pullman Port Douglas in the future. Sincerely,

My favourite home away from home

Tripadvisor 评级 5.0/5

Lukexxx 家庭住宿 - 经 TripAdvisor 认证的评论

Stayed with family in a villa which was absolutely beautiful and so well appointed. The living areas are perfect for spending time. The lagoon style pool is breathtaking. Air conditioning all worked exceptionally well. Rooms were clean. Unfortunately we had just come just after a cyclone but you could hardly tell! Would tony bit more attention to maintenance would make a huge difference - we have been to the resort a few times now and can notice that some things like the flames in the pool etc. Overall it’s a home away and highly recommend! The team are always lovely!

Dear Lukexxx, Thank you so much for your wonderful review! We’re thrilled to hear that you and your family enjoyed your stay in the villa and loved the lagoon-style pool. It's great to know that the air conditioning and cleanliness met your expectations, especially after the cyclone. We appreciate your feedback about maintenance; we’re always looking for ways to improve, and your insights will help us prioritize those areas. Thank you for your continued support and for recommending us as a home away from home. We look forward to welcoming you back for another fantastic stay! Warm Regards Joe Spellissy Assistant Manager

Fantastic pool

Tripadvisor 评级 4.0/5

Denyse R 经 TripAdvisor 认证的评论

Beautiful gardens and pool, our room was nice but cleaning during our five night stay was non-existent. The towels were changed and the bed was pulled up and tucked back in and that was it. There was no replenishment of coffee, tea, etc but it was provided if you asked for it. The wi fi in our room did not work at all and we were subsequently provided with a dongle which worked well. Gina at the front desk was fantastic and very helpful. Our package included breakfast which was nice but not anything special. We didn’t eat an evening meal in the restaurant as it seemed quite expensive and the menu was very limited. We did however attend a wedding while we were there and the wedding food was excellent. It was always a long wait to get served at the pool bar as there was only ever one person on duty who also had to make cocktails. Two people are definitely required. Our room had a small outdoor area. When we arrived there was quite a bit of leaf litter laying around and it wasn't cleaned while we were there. 5 star? Only just I think.

Dear 566denyser, Thank you for sharing your feedback! We’re glad to hear you enjoyed the beautiful gardens and pool, and that Gina at the front desk provided excellent service. We apologize for the cleaning oversight and any inconvenience with the room amenities and Wi-Fi. Your comments regarding the pool bar staffing and the restaurant menu are valuable, and we’ll certainly take them into consideration for improvement. We appreciate your thoughts and hope to provide a more seamless experience during your next stay. Thank you again for your review! Warm Regards Joe Spellissy Assistant Manager

Lovely holiday. Family friendly.

Tripadvisor 评级 5.0/5

138nigelm 经 TripAdvisor 认证的评论

Stayed in 2 bed penthouse. Lovely experience. Rooftop bbq and spa. Apartment had full kitchen. Garage parking. Pool is magnificent. Restaurant is ok,better options in town. Regular shuttle bus to/from town, runs till late. Apartment comfortable, A/C throughout and ceiling fans. Lift to help taking luggage to 1st floor apartments. Quiet, clean and relaxing.

Dear 138nigelm, Thank you for taking the time to provide us with your feedback from your recent stay at The Pullman Port Douglas Resort & Spa. We’re thrilled to hear that you enjoyed your stay in the penthouse and made the most of the rooftop BBQ and spa. It’s great to know you found the apartment comfortable and well-equipped. Thank you again for taking the time to share your thoughts, and we hope to welcome you back for another lovely stay soon! Warm Regards Joe Spellissy Assistant Manager

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其他网络用户评价我们的酒店

  • 183 评论 7.1/10 位置
  • 535 评论 6.3/10 房间
  • 592 评论 7.2/10 服务
  • 28 评论 0.6/10 上网
  • 304 评论 6.3/10 食物
  • 293 评论 8.5/10 游泳池
  • 198 评论 3.5/10 清洁度
  • 155 评论 6.5/10 早餐

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价格低至 ，限 1 人 1 晚入住同等价位房型，不含附加服务和早餐。该价格是当日在 https://all.accor.com/ 网站上查询到的 20 天后在相同条件下入住一晚的最低含税公价 (根据当地法规，抵达酒店时可能需要支付一些税费（例如，城市税）。)。根据时段和入住率会发生变动。以预订时的价格为准。所有（境外）预订都需使用酒店所在国家/地区的货币支付。以预订时按照酒店所在国家/地区货币确认的总价为准。可能会显示您的本国/地区货币兑换估值，但不作为合同依据。付款时，您的银行可能会向您收取银行费用和/或汇兑费用。