Mantra Aqueous Port Douglas 4 つ星

お客さまの声 (確認済みレビュー アコーホテルズ) 4.5/5 792 件のレビュー

Mantra Aqueous Port Douglas - Image 1
Mantra Aqueous Port Douglas - Image 2
Mantra Aqueous Port Douglas - Image 3
Mantra Aqueous Port Douglas - Image 4
3 Davidson Street, 4877 PORT DOUGLAS, オーストラリア

説明

ホテルのその他の情報

  • Soak up the North Queensland sun in our four outdoor lagoon style pools.

  • Feel at ease with our secure undercover parking.

  • Treat yourself to a kid-free adventure with our child minding services.

  • Utilise our business centre with an internet lounge (note fees apply).

  • Stay up to date virtually with our in-room internet access.

当ホテルの客室

ホテル所在地

Mantra Aqueous Port Douglas

3 Davidson Street
4877 PORT DOUGLAS
オーストラリア

GPS:-16.485091, 145.466119

電話番号
ファックス +61 7 4099 0001

アクセスと交通機関

ホテルサービス

チェックインはからです - チェックアウトはです

敷地内
  • プール
  • 駐車場
  • ペット不可
  • シャトル
  • Wifi
  • エアコン
  • 全館禁煙

4 プール

If you feel like a swim there's no need to even pack a towel when you book a deluxe Port Douglas swim-out room. Simply walk out the door of your accommodation onto a sunny pool deck and relax on the sun lounge or slip straight into the water.

お客様のご意見

お客様のご意見

実際の宿泊者100%の認証口コミ

詳細はこちら

確認済みレビュー アコーホテルズ  4.5/5  792 件のレビュー

トリップアドバイザーの評価  4.2/5  1,709 件のレビュー

2025エクセレンス認証

Family Getaway

トリップアドバイザーの評価 5.0/5

Tracey W トリップアドバイザー認証口コミ

Very enjoyable stay. Daughters swim out room was great. My first floor room 26 ticked all the boxes. Reception staff very helpful. Late night check in was so easy to navigate and directions were very easy to follow. Location is great for the younger ones to walk into the main shopping strip. But being older my husband and I used a shuttle bus that reception can organise and very reasonably priced. Very happy with everything would definitely stay at the Mantra Aqueous on our next trip.

Dear Tracey, Thank you for taking the time to share such a lovely review. We’re so pleased to hear you and your family had a very enjoyable stay and that the swim-out room was a highlight for your daughter. It’s also great to know your first-floor apartment suited you well and that our reception team made your late-night check-in easy and stress-free. We’re glad the location worked well for everyone and that the shuttle service was a convenient option for you and your husband. Thank you for choosing Mantra Aqueous — we truly appreciate your recommendation and look forward to welcoming you back on your next visit. Kind regards, Donnie Hernandez General Manager

Clean rooms, wonderful staff, close to everything!

トリップアドバイザーの評価 5.0/5

Holly M トリップアドバイザー認証口コミ

We had a wonderful stay here! Great pool and BBQ area. Big balcony overlooking the pool and close to shops, restaurants and the jetty. They have secure parking, tea and coffee and quiet rooms. Such wonderful staff. They went out of their way to accommodate us for a later check in. Would definitely stay again!

Dear Holly, Thank you for your lovely review! We’re so glad you enjoyed the pool, balcony, quiet rooms, and our convenient location. Your kind words about our team mean a lot, and we’re happy we could assist with your later check-in. We’d love to welcome you back again soon! Kind regards, Donnie Hernandez

Great location

トリップアドバイザーの評価 4.0/5

Pauline H トリップアドバイザー認証口コミ

This hotel is in a great location, it’s a 2 minute walk to the Main Street which is full of bars, restaurants and shops. The room is a good size with a balcony that has a spa bath on it. I wouldn’t however describe it as 4 star as when we arrived at 8pm, reception was closed. There were instructions informing us we had to dial a number on the intercom which went unanswered. I then rang the number for the night porter which also went unanswered so rang number on intercom again. The lady gave us instructions on getting the key from the outside safe. The hallway looks quite dated and smells a bit musty (there was a leak in the ceiling which had a bucket beneath it, so that’s probably why). The swimming pool needs repainting on the floor. Our room was not cleaned in the 3 nights we stayed. There were 2 pods for the coffee machine with a note stating we could purchase more if we wanted them. There was no water in the room which I would expect, especially in a 4* establishment.

Hi Pauline, Thank you for taking the time to share your feedback. We’re pleased to hear that you enjoyed our great location close to the Main Street and found the room spacious with the balcony spa. We sincerely apologise for the inconvenience you experienced on arrival. As reception hours are limited in the evening, we do offer an after-hours check-in process, however we regret that this was not as smooth or responsive as it should have been. Your comments regarding the condition of the hallway, pool maintenance, housekeeping service, and in-room amenities have been noted and shared with our team for review and improvement. We appreciate your honest feedback, as it helps us continue to improve the overall guest experience. Thank you again for your review, and we hope to have the opportunity to welcome you back for a more enjoyable stay in the future. Warm regards, Donnie Hernandez General Manager

Central Location

トリップアドバイザーの評価 5.0/5

wilkiaj トリップアドバイザー認証口コミ

Excellent service and great location . Easy walking to everything. The 4 pools were great and clean as were the rooms. The apartment had everything we needed and the beds were comfortable. Zero issues everything worked.

Location location

トリップアドバイザーの評価 4.0/5

Wellykiwis トリップアドバイザー認証口コミ

Had swim out hotel room on ground room. Very clean, new bathroom. Would have preferred small couch and more kitchen facilities but overall quite good

との提携 TripAdvisor

その他のウェブユーザーの評価

  • 456 件のレビュー 9.9/10 ロケーション
  • 564 件のレビュー 7.5/10 客室
  • 409 件のレビュー 8.3/10 サービス
  • 13 件のレビュー 4.2/10 インターネット
  • 230 件のレビュー 8.1/10 プール
  • 229 件のレビュー 6.2/10 清潔さ
  • 77 件のレビュー 8.5/10 ウェルネス・温泉エリア

Powered by Trustyou

周辺の他の施設

ポートダグラスのすべてのホテル