Mantra Aqueous Port Douglas 4 つ星

お客さまの声 (確認済みレビュー アコーホテルズ) 4.5/5 789 件のレビュー

Mantra Aqueous Port Douglas - Image 1
Mantra Aqueous Port Douglas - Image 2
Mantra Aqueous Port Douglas - Image 3
Mantra Aqueous Port Douglas - Image 4
3 Davidson Street, 4877 PORT DOUGLAS, オーストラリア

説明

ホテルのその他の情報

  • Soak up the North Queensland sun in our four outdoor lagoon style pools.

  • Feel at ease with our secure undercover parking.

  • Treat yourself to a kid-free adventure with our child minding services.

  • Utilise our business centre with an internet lounge (note fees apply).

  • Stay up to date virtually with our in-room internet access.

当ホテルの客室

ホテル所在地

Mantra Aqueous Port Douglas

3 Davidson Street
4877 PORT DOUGLAS
オーストラリア

GPS:-16.485091, 145.466119

電話番号
ファックス +61 7 4099 0001

アクセスと交通機関

ホテルサービス

チェックインはからです - チェックアウトはです

敷地内
  • プール
  • 駐車場
  • ペット不可
  • シャトル
  • Wifi
  • エアコン
  • 全館禁煙

4 プール

If you feel like a swim there's no need to even pack a towel when you book a deluxe Port Douglas swim-out room. Simply walk out the door of your accommodation onto a sunny pool deck and relax on the sun lounge or slip straight into the water.

お客様のご意見

お客様のご意見

実際の宿泊者100%の認証口コミ

詳細はこちら

確認済みレビュー アコーホテルズ  4.5/5  789 件のレビュー

トリップアドバイザーの評価  4.2/5  1,707 件のレビュー

2025エクセレンス認証

Great location

トリップアドバイザーの評価 4.0/5

Pauline H トリップアドバイザー認証口コミ

This hotel is in a great location, it’s a 2 minute walk to the Main Street which is full of bars, restaurants and shops. The room is a good size with a balcony that has a spa bath on it. I wouldn’t however describe it as 4 star as when we arrived at 8pm, reception was closed. There were instructions informing us we had to dial a number on the intercom which went unanswered. I then rang the number for the night porter which also went unanswered so rang number on intercom again. The lady gave us instructions on getting the key from the outside safe. The hallway looks quite dated and smells a bit musty (there was a leak in the ceiling which had a bucket beneath it, so that’s probably why). The swimming pool needs repainting on the floor. Our room was not cleaned in the 3 nights we stayed. There were 2 pods for the coffee machine with a note stating we could purchase more if we wanted them. There was no water in the room which I would expect, especially in a 4* establishment.

Hi Pauline, Thank you for taking the time to share your feedback. We’re pleased to hear that you enjoyed our great location close to the Main Street and found the room spacious with the balcony spa. We sincerely apologise for the inconvenience you experienced on arrival. As reception hours are limited in the evening, we do offer an after-hours check-in process, however we regret that this was not as smooth or responsive as it should have been. Your comments regarding the condition of the hallway, pool maintenance, housekeeping service, and in-room amenities have been noted and shared with our team for review and improvement. We appreciate your honest feedback, as it helps us continue to improve the overall guest experience. Thank you again for your review, and we hope to have the opportunity to welcome you back for a more enjoyable stay in the future. Warm regards, Donnie Hernandez General Manager

Central Location

トリップアドバイザーの評価 5.0/5

wilkiaj トリップアドバイザー認証口コミ

Excellent service and great location . Easy walking to everything. The 4 pools were great and clean as were the rooms. The apartment had everything we needed and the beds were comfortable. Zero issues everything worked.

Location location

トリップアドバイザーの評価 4.0/5

Wellykiwis トリップアドバイザー認証口コミ

Had swim out hotel room on ground room. Very clean, new bathroom. Would have preferred small couch and more kitchen facilities but overall quite good

Brilliant location, amazing place to stay!

トリップアドバイザーの評価 5.0/5

WendyF213 トリップアドバイザー認証口コミ

Amazing hotel/apartment. So obliging and helpful. Staff cannot do enough. Room is incredible. Kitchen/laundry perfect. A perfect place to stay with swim out pool from own patio.

Dear Wendy, Thank you for your kind words regarding your recent stay with us. We are delighted to hear that you enjoyed our location, facilities, and the service provided by our staff. Your positive feedback is greatly appreciated, and we look forward to welcoming you back in the future. Donnie Hernandez General Manager

Faith renewed

トリップアドバイザーの評価 5.0/5

Shannon S ファミリー - トリップアドバイザー認証口コミ

After a very disappointing stay at another Mantra property (it was so bad I vowed never to stay at a Mantra property ever again) I hesitantly booked Mantra Aqueous. Why did I decide to book here? It was at a great rate and not only that it was one of very few properties that did not have a minimum night stay of 3-7 nights over the Christmas and New Year holiday period. After a long and very hot and sweaty December summers day at Hartley’s Crocodile Adventure we arrived to our pre aircon chilled rooms. It was the best feeling! It’s an older property but our rooms were clean and fresh. The bathrooms were mouldless - not an easy feat in the tropics! I have spent a lot of time in the area and familiar with most nearby hotels and what I wasn’t expecting with this one was an elevator. A pleasant surprise travelling with my 83 year old grandmother. If I had known how much I would’ve liked this property I would’ve squeezed another night or 2 into the Port Douglas portion of our trip. Thank you Mantra Aqueous for your pleasant hospitality and renewing my faith in the Mantra brand.

Dear Shannon, Thank you so much for your kind words, and we are delighted you have enjoyed your stay with us. We strive to provide the best possible service, and I am glad our team has made your stay enjoyable. We are looking forward to welcoming you back soon! Best wishes, Tamas Abaffy Front Office Manager

との提携 TripAdvisor

その他のウェブユーザーの評価

  • 457 件のレビュー 9.8/10 ロケーション
  • 562 件のレビュー 7.5/10 客室
  • 409 件のレビュー 8.2/10 サービス
  • 14 件のレビュー 5.1/10 インターネット
  • 230 件のレビュー 6.3/10 清潔さ
  • 228 件のレビュー 8.1/10 プール
  • 79 件のレビュー 8.5/10 ウェルネス・温泉エリア

Powered by Trustyou

周辺の他の施設

ポートダグラスのすべてのホテル

料金に近い客室カテゴリーの1名様1泊の料金です (朝食、追加サービスを除く)。これは、本日 https://all.accor.com/ のウェブサイトで掲載された、今後 20 日以内の1泊分の当該宿泊施設のすべての税金 (ホテル到着時に税金（宿泊税など）が課される場合がありますが、これは現地の規制に従います。) 込みの最低公示価格に相当します。期間や予約状況により異なります。この料金は予約時にのみ保証されます。すべての予約 (海外) は、ホテルが所在する国の通貨で支払われます。予約時に確認した、ホテルが所在する国の通貨での金額のみが保証されます。お客様の通貨へ換算した場合の概算値を提示することはできますが、これは契約上のものではありません。お支払い時に、銀行から銀行手数料および/または為替手数料が請求される場合があります。