Pullman Port Douglas Sea Temple Resort and Spa 5 つ星

お客さまの声 (確認済みレビュー アコーホテルズ) 4.3/5 919 件のレビュー

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Mitre Street, 4877 PORT DOUGLAS, Australia

説明

ホテルのその他の情報

Indulge, relax and unwind at Pullman Port Douglas Sea Temple Resort & Spa. Guests can enjoy modern Australian dining at ALUCO Restaurant, a drink at Pool Bar, wired & Wi-Fi access, 24hr room service and access to the fitness lounge.

当ホテルの客室

ワンルーム

Studio Spa Room

  • 2 人/最大
  • 寝具 1 x キングサイズベッド
  • ビュー: ゴルフビュー また ラグーンビュー

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ホテル所在地

Pullman Port Douglas Sea Temple Resort and Spa

Mitre Street
4877 PORT DOUGLAS
Australia

GPS:-16.52604, 145.472916

電話番号
ファックス +61 7 4084 3599

アクセスと交通機関

ホテルサービス

チェックインはからです - チェックアウトはです

敷地内
  • プール
  • 駐車場
  • レストラン
  • 車椅子でのご利用に対応
  • フィットネスセンター
  • Wifi
  • エアコン
  • 朝食
  • バー
  • 会議室
  • 全館禁煙
  • ルームサービス

ALUCO RESTAURANT AND BAR

A celebration of the tropics, its produce, culture and cuisine, set within an inviting space centred around a lagoon terrace. Relax into our poolside setting while savouring the fresh tastes of Tropical North Queensland in a Mediterranean flavour.

お客様のご意見

お客様のご意見

実際の宿泊者100%の認証口コミ

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確認済みレビュー アコーホテルズ  4.3/5  919 件のレビュー

トリップアドバイザーの評価  4.0/5  2,279 件のレビュー

My favourite home away from home

トリップアドバイザーの評価 5.0/5

Lukexxx ファミリー - トリップアドバイザー認証口コミ

Stayed with family in a villa which was absolutely beautiful and so well appointed. The living areas are perfect for spending time. The lagoon style pool is breathtaking. Air conditioning all worked exceptionally well. Rooms were clean. Unfortunately we had just come just after a cyclone but you could hardly tell! Would tony bit more attention to maintenance would make a huge difference - we have been to the resort a few times now and can notice that some things like the flames in the pool etc. Overall it’s a home away and highly recommend! The team are always lovely!

Dear Lukexxx, Thank you so much for your wonderful review! We’re thrilled to hear that you and your family enjoyed your stay in the villa and loved the lagoon-style pool. It's great to know that the air conditioning and cleanliness met your expectations, especially after the cyclone. We appreciate your feedback about maintenance; we’re always looking for ways to improve, and your insights will help us prioritize those areas. Thank you for your continued support and for recommending us as a home away from home. We look forward to welcoming you back for another fantastic stay! Warm Regards Joe Spellissy Assistant Manager

Fantastic pool

トリップアドバイザーの評価 4.0/5

Denyse R トリップアドバイザー認証口コミ

Beautiful gardens and pool, our room was nice but cleaning during our five night stay was non-existent. The towels were changed and the bed was pulled up and tucked back in and that was it. There was no replenishment of coffee, tea, etc but it was provided if you asked for it. The wi fi in our room did not work at all and we were subsequently provided with a dongle which worked well. Gina at the front desk was fantastic and very helpful. Our package included breakfast which was nice but not anything special. We didn’t eat an evening meal in the restaurant as it seemed quite expensive and the menu was very limited. We did however attend a wedding while we were there and the wedding food was excellent. It was always a long wait to get served at the pool bar as there was only ever one person on duty who also had to make cocktails. Two people are definitely required. Our room had a small outdoor area. When we arrived there was quite a bit of leaf litter laying around and it wasn't cleaned while we were there. 5 star? Only just I think.

Dear 566denyser, Thank you for sharing your feedback! We’re glad to hear you enjoyed the beautiful gardens and pool, and that Gina at the front desk provided excellent service. We apologize for the cleaning oversight and any inconvenience with the room amenities and Wi-Fi. Your comments regarding the pool bar staffing and the restaurant menu are valuable, and we’ll certainly take them into consideration for improvement. We appreciate your thoughts and hope to provide a more seamless experience during your next stay. Thank you again for your review! Warm Regards Joe Spellissy Assistant Manager

Lovely holiday. Family friendly.

トリップアドバイザーの評価 5.0/5

138nigelm トリップアドバイザー認証口コミ

Stayed in 2 bed penthouse. Lovely experience. Rooftop bbq and spa. Apartment had full kitchen. Garage parking. Pool is magnificent. Restaurant is ok,better options in town. Regular shuttle bus to/from town, runs till late. Apartment comfortable, A/C throughout and ceiling fans. Lift to help taking luggage to 1st floor apartments. Quiet, clean and relaxing.

Dear 138nigelm, Thank you for taking the time to provide us with your feedback from your recent stay at The Pullman Port Douglas Resort & Spa. We’re thrilled to hear that you enjoyed your stay in the penthouse and made the most of the rooftop BBQ and spa. It’s great to know you found the apartment comfortable and well-equipped. Thank you again for taking the time to share your thoughts, and we hope to welcome you back for another lovely stay soon! Warm Regards Joe Spellissy Assistant Manager

Enjoyable week at the Pullman Sea Temple

トリップアドバイザーの評価 4.0/5

lovegoodadvice ファミリー - トリップアドバイザー認証口コミ

The two bedroom apartment we stayed at was privately owned. It has a spa on the roof top with a large outdoor area with BBQ facilities. The apartment was fairly well equipped though it would be better with a second bathroom. The shower is over the bath which may be tricky for someone who is a little less mobile. Communication with the host was excellent. We did not dine at the restaurant but they were very kind to deliver a small amount of tomato sauce to the room when the request was made. The resort has direct access to Four Mile Beach. Overall, it was a comfortable stay.

Dear lovegoodadvice, Thank you for your review, We are delighted to read that you enjoyed the facilities that The Pullman Port Douglas Sea Temple Resort & Spa have to offer such as the pool & restaurant. With regards to your bathroom, unfortunately we are unable to comment on this as the room you stayed in is not a Pullman Room. I am happy to confirm that The Pullman Room's mostly have walk in showers & have full room service available should you wish to return to the resort in the future. Warm Regards Joe Spellissy

Family holiday.

トリップアドバイザーの評価 3.0/5

Paul B トリップアドバイザー認証口コミ

Resort was nice toilet and showers needed better cleaning for a 5 star resort . service average and over priced wouldn’t go back. I would go overseas than Port Douglas Bali or Thailand for the next trip. Over all I would be giving Port Douglas a miss and see other parts of the country. Lots of respect ad works which slows everything down.

Dear paulbF212FX, Thank you for sharing your feedback with us. We're glad to hear that you enjoyed the resort, but we’re sorry to learn that the cleanliness of the toilets and showers did not meet your expectations. We take cleanliness seriously and will address this with our team to ensure improvements are made. We understand your desire to explore other destinations, but we hope you’ll consider giving Port Douglas another chance in the future. Thank you once again for your review, and we wish you wonderful travels ahead! Warm Regards Joe Spellissy Assistant Manager

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