Pullman Port Douglas Sea Temple Resort and Spa 5 つ星

お客さまの声 (確認済みレビュー アコーホテルズ) 4.3/5 925 件のレビュー

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Mitre Street, 4877 PORT DOUGLAS, Australia

説明

ホテルのその他の情報

Indulge, relax and unwind at Pullman Port Douglas Sea Temple Resort & Spa. Guests can enjoy modern Australian dining at ALUCO Restaurant, a drink at Pool Bar, wired & Wi-Fi access, 24hr room service and access to the fitness lounge.

当ホテルの客室

ワンルーム

Studio Spa Room

  • 2 人/最大
  • 45 m² / 484 sq ft
  • 寝具 1 x キングサイズベッド
  • ビュー: ゴルフビュー また ラグーンビュー

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ホテル所在地

Pullman Port Douglas Sea Temple Resort and Spa

Mitre Street
4877 PORT DOUGLAS
Australia

GPS:-16.52604, 145.472916

電話番号
ファックス +61 7 4084 3599

アクセスと交通機関

ホテルサービス

チェックインはからです - チェックアウトはです

敷地内
  • プール
  • 駐車場
  • レストラン
  • 車椅子でのご利用に対応
  • フィットネスセンター
  • Wifi
  • エアコン
  • 朝食
  • バー
  • 会議室
  • 全館禁煙
  • ルームサービス

ALUCO RESTAURANT AND BAR

A celebration of the tropics, its produce, culture and cuisine, set within an inviting space centred around a lagoon terrace. Relax into our poolside setting while savouring the fresh tastes of Tropical North Queensland in a Mediterranean flavour.

お客様のご意見

お客様のご意見

実際の宿泊者100%の認証口コミ

詳細はこちら

確認済みレビュー アコーホテルズ  4.3/5  925 件のレビュー

トリップアドバイザーの評価  4.0/5  2,281 件のレビュー

Nice but not amazing

トリップアドバイザーの評価 4.0/5

_michaela_bridger トリップアドバイザー認証口コミ

All perfectly fine but nothing exceptional.. good service at breakfast and also at dinner in fact the meal we had was very good and a lovely big pool, the rooms are not especially exciting. Could do with an airer to try and fry swimming things as nowhere to put them

Thank you for sharing your feedback with us. We are pleased to hear that you enjoyed your meals and appreciated our service during breakfast and dinner. It’s also great to know that you found the pool to be a highlight of your stay. We understand your comments regarding the rooms and appreciate your suggestion about adding an airer for drying swimming items. Your feedback is invaluable, and we will certainly take this into consideration as we look for ways to enhance our guest experience. We hope to have the pleasure of welcoming you back in the future for an even more enjoyable stay. Kind regards,

Trash

トリップアドバイザーの評価 1.0/5

katenorman1990 トリップアドバイザー認証口コミ

Pullman port Douglas is far from port Douglas. About a 10 +++ minute car drive. So if you don’t want to spend $60 to and from a nice dinner, do not stay here. The service here is below average. It is not a beach front property. Accor plus doesn’t exist here. So if you’re a silver member, don’t even bother.

HI Tash, Thank you for taking the time to share your thoughts with us following your recent stay at Pullman Port Douglas. We truly value guest feedback, as it helps us to continuously improve our services and the overall guest experience. We are sorry to hear that you found the location of the resort less convenient for your needs. While Pullman Port Douglas is a short drive from the heart of Port Douglas, we understand that some guests prefer to be closer to the town center. We always strive to provide a relaxing and tranquil retreat in a natural setting, and we hope that the peaceful surroundings, pools, and other resort amenities were able to make up for the distance to the main area. We also regret that the service you received during your stay did not meet your expectations. Our team is committed to providing excellent service, and we will be reviewing your comments with our staff to ensure that improvements are made in this area. Regarding the beach we have 2 access points. one in between the Villas and the other close to the reception. We are also sorry to hear about your experience with Accor Plus benefits. Please be assured that we are working to improve our communication and guest satisfaction in relation to loyalty memberships, and we will address this issue moving forward to ensure all members enjoy their full benefits. Your feedback is important to us, and we would like to assure you that we are taking it into consideration as we continually aim to provide our guests with a memorable experience. If there is anything else you would like to discuss, please don’t hesitate to reach out. We hope to have the opportunity to welcome you back to Pullman Port Douglas in the future. Sincerely,

My favourite home away from home

トリップアドバイザーの評価 5.0/5

Lukexxx ファミリー - トリップアドバイザー認証口コミ

Stayed with family in a villa which was absolutely beautiful and so well appointed. The living areas are perfect for spending time. The lagoon style pool is breathtaking. Air conditioning all worked exceptionally well. Rooms were clean. Unfortunately we had just come just after a cyclone but you could hardly tell! Would tony bit more attention to maintenance would make a huge difference - we have been to the resort a few times now and can notice that some things like the flames in the pool etc. Overall it’s a home away and highly recommend! The team are always lovely!

Dear Lukexxx, Thank you so much for your wonderful review! We’re thrilled to hear that you and your family enjoyed your stay in the villa and loved the lagoon-style pool. It's great to know that the air conditioning and cleanliness met your expectations, especially after the cyclone. We appreciate your feedback about maintenance; we’re always looking for ways to improve, and your insights will help us prioritize those areas. Thank you for your continued support and for recommending us as a home away from home. We look forward to welcoming you back for another fantastic stay! Warm Regards Joe Spellissy Assistant Manager

Fantastic pool

トリップアドバイザーの評価 4.0/5

Denyse R トリップアドバイザー認証口コミ

Beautiful gardens and pool, our room was nice but cleaning during our five night stay was non-existent. The towels were changed and the bed was pulled up and tucked back in and that was it. There was no replenishment of coffee, tea, etc but it was provided if you asked for it. The wi fi in our room did not work at all and we were subsequently provided with a dongle which worked well. Gina at the front desk was fantastic and very helpful. Our package included breakfast which was nice but not anything special. We didn’t eat an evening meal in the restaurant as it seemed quite expensive and the menu was very limited. We did however attend a wedding while we were there and the wedding food was excellent. It was always a long wait to get served at the pool bar as there was only ever one person on duty who also had to make cocktails. Two people are definitely required. Our room had a small outdoor area. When we arrived there was quite a bit of leaf litter laying around and it wasn't cleaned while we were there. 5 star? Only just I think.

Dear 566denyser, Thank you for sharing your feedback! We’re glad to hear you enjoyed the beautiful gardens and pool, and that Gina at the front desk provided excellent service. We apologize for the cleaning oversight and any inconvenience with the room amenities and Wi-Fi. Your comments regarding the pool bar staffing and the restaurant menu are valuable, and we’ll certainly take them into consideration for improvement. We appreciate your thoughts and hope to provide a more seamless experience during your next stay. Thank you again for your review! Warm Regards Joe Spellissy Assistant Manager

Lovely holiday. Family friendly.

トリップアドバイザーの評価 5.0/5

138nigelm トリップアドバイザー認証口コミ

Stayed in 2 bed penthouse. Lovely experience. Rooftop bbq and spa. Apartment had full kitchen. Garage parking. Pool is magnificent. Restaurant is ok,better options in town. Regular shuttle bus to/from town, runs till late. Apartment comfortable, A/C throughout and ceiling fans. Lift to help taking luggage to 1st floor apartments. Quiet, clean and relaxing.

Dear 138nigelm, Thank you for taking the time to provide us with your feedback from your recent stay at The Pullman Port Douglas Resort & Spa. We’re thrilled to hear that you enjoyed your stay in the penthouse and made the most of the rooftop BBQ and spa. It’s great to know you found the apartment comfortable and well-equipped. Thank you again for taking the time to share your thoughts, and we hope to welcome you back for another lovely stay soon! Warm Regards Joe Spellissy Assistant Manager

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Port Douglasのすべてのホテル

料金に近い客室カテゴリーの1名様1泊の料金です (朝食、追加サービスを除く)。これは、本日 https://all.accor.com/ のウェブサイトで掲載された、今後 20 日以内の1泊分の当該宿泊施設のすべての税金 (ホテル到着時に税金（宿泊税など）が課される場合がありますが、これは現地の規制に従います。) 込みの最低公示価格に相当します。期間や予約状況により異なります。この料金は予約時にのみ保証されます。すべての予約 (海外) は、ホテルが所在する国の通貨で支払われます。予約時に確認した、ホテルが所在する国の通貨での金額のみが保証されます。お客様の通貨へ換算した場合の概算値を提示することはできますが、これは契約上のものではありません。お支払い時に、銀行から銀行手数料および/または為替手数料が請求される場合があります。