Mantra Aqueous 4 Sterne

Note Kundenmeinungen (Bewertung ALL) 4.5/5 845 Bewertungen

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Beschreibung

Hotel-Extras

  • Lage in der Nähe von Geschäften, Restaurants und Strand

  • 4 große Pools

  • Kostenlose Grillplätze und Gemeinschaftsbereich

  • Geräumige, in sich geschlossene Apartments für Langzeitaufenthalte

  • Kostenlose Parkmöglichkeit

Unsere Unterkünfte

Lage des Hotels

Mantra Aqueous

3 Davidson Street
4877 PORT DOUGLAS
Australien

GPS:-16.485091, 145.466119

Erreichbarkeit und Anbindung

Hoteldienstleistungen

Check-in ab - Check-out bis

Vor Ort
  • Schwimmbad
  • Parkplatz
  • Haustiere nicht erlaubt
  • Shuttle
  • WLAN
  • Klimaanlage
  • 100 % Nichtraucherhotel

4 schwimmbecken

If you feel like a swim there's no need to even pack a towel when you book a deluxe Port Douglas swim-out room. Simply walk out the door of your accommodation onto a sunny pool deck and relax on the sun lounge or slip straight into the water.

Unsere Gästebewertungen

Unsere Gästebewertungen

100% Zertifizierte Bewertungen von Gästen, die tatsächlich bei uns waren

Weitere Infos

Bewertung ALL  4.5/5  845 Bewertungen

TripAdvisor-Gesamtwertung  4.0/5  1.686 Bewertungen

Zertifikat für Exzellenz 2023

Modern hotel in central location

Note Tripadvisor 4.0/5

C7964ROkarend Zertifizierte TripAdvisor Bewertung

Clean modern room. Our room had a balcony and jacuzzi, TV and small kitchenette. Tea/coffee provided. Rooms can be serviced for an additional fee. Reception open from 8 til 6pm. Friendly staff. 2 large pools. 1 minute walk to Macrossan street.

Poorly run establishment

Note Tripadvisor 1.0/5

patrickwS2541VO Zertifizierte TripAdvisor Bewertung

To call the day before a booking and demand we upgrade due to your own oversight was super unprofessional. Generally when a business stuffs up and inconveniences their customer they'll be forthcoming in making sure their needs are met, but we received absolutely nothing. To go with this, the room had a heap of mould. The pictures, the bathroom ceiling the lamps and part of the balcony, had very obviously established mould that has just been ignored. The only lift was also broken for half a day, and no general communication email was sent out. I know it's only a 3 story building, but it made getting to and from the car a major hassle with a pram, there was literally no alternative for elderly and people with a disability, so you'd think a general email to all current guests explaining the issue and a general ETA would be a given.. All up, I am super disappointed in a bunch of things that are pinned to a poorly run establishment rather then bad luck, so I'll be both avoiding mantras for a bit and letting others know about the this particularly poor one.

Dear Patrick, Thank you for taking the time to share your feedback about your recent stay at Mantra Aqueous. I’m truly sorry for the miscommunication regarding the bedding arrangements. I had sent out an email to apologise for this oversight, and we appreciate your understanding in these situations. As one of the few properties in Port Douglas with an elevator, we did not anticipate the inconvenience caused by its unexpected outage. I want to assure you that we acted quickly, with a technician arriving on-site the same day to resolve the issue. We understand how challenging this was, particularly for guests with prams or mobility issues, and we regret any hassle it caused. I also appreciate your comments regarding cleanliness. We take these matters seriously and will be addressing them with our housekeeping team immediately. Your feedback is invaluable in helping us improve our services. If you’d like to discuss your experience further, please don’t hesitate to respond back to my direct email. Thank you for your understanding, and we hope to have the chance to welcome you back in the future. Sincerely, Emelia Rockliff General Manager, Mantra Aqueous

Great place to stay.

Note Tripadvisor 5.0/5

lindsay i Zertifizierte TripAdvisor Bewertung

We stayed in the one bedroom spa room. For two nights. The room was fantastic clean had a full kitchen and laundry. Two ! Lounges and a spa overlooking the pool. The staff were truly amazing really friendly. It’s in the best location in Port Douglas. It’s the quiet part and s short walk to the beach. Overall great place to stay.

Dear Lindsay, Thank you for your fantastic review! We’re so glad to hear you enjoyed your one-bedroom spa room and found it clean and well-equipped. It’s wonderful to know that our staff made a positive impression and that you appreciated the quiet location close to the beach. We look forward to welcoming you back for another great stay! Sincerely, Emelia Rockliff General Manager, Mantra Aqueous

Wonderful stay at the Mantra Aqueous, Port Douglas

Note Tripadvisor 5.0/5

Michelle K Zertifizierte TripAdvisor Bewertung

This hotel is well located close to the hub of Port Douglas with everything within a short walking distance. Our apartment was clean and comfortable, with everything in working order. Check in and Check out was very efficient and all staff were very friendly, professional and helpful.

Thank you so much for your kind words! We’re thrilled to hear that you had a wonderful stay at Mantra Aqueous and enjoyed our convenient location in Port Douglas. It’s great to know that you found your apartment clean and comfortable, and that our team provided friendly and efficient service during your check-in and check-out. Your feedback means a lot to us! We hope to welcome you back for another fantastic stay in the future. Warm regards, Emelia Rockliff General Manager, Mantra Aqueous

Wonderful

Note Tripadvisor 5.0/5

hansr891 Paare - Zertifizierte TripAdvisor Bewertung

Wir kamen eher zufällig in dieses Hotel, ohne Voranmeldung und waren über die Freundlichkeit des Personals und die Sauberkeit der Hotels total begeistert. Kommen gerne wieder, auch wenn dies aufgrund der Entfernung von Deutschland aus nicht so leicht zu verwirklichen ist.

Hello hansr891, Many thanks for your wonderful review from afar... we are pleased you found the hotel clean & comfortable and the staff to be warm and friendly. Enjoy the rest of your journey through Australia Warm regards

In Partnerschaft mit TripAdvisor

So bewerten andere Internetnutzer unser Hotel

  • 448 Bewertungen 9.8/10 Lage
  • 556 Bewertungen 6.9/10 Zimmer
  • 385 Bewertungen 8.7/10 Service
  • 8 Bewertungen 6.9/10 Internet
  • 255 Bewertungen 5.2/10 Komfort
  • 231 Bewertungen 6.1/10 Sauberkeit
  • 211 Bewertungen 8.2/10 Pool
  • 83 Bewertungen 7.8/10 Wellnessbereich

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