Mantra Nelson Bay

Ocena na stronie TripAdvisor 4.0/5 Liczba opinii: 837

O hotelu

  • ALLSAFE certified.

  • Solar heated Lagoon Pool, heated Spa and fitness centre.

  • Undercover secure parking.

  • Childrens play fountain.

  • Only a 5-minute walk to the marina.

hotel certyfikowany ALLSAFE

Nasze pokoje

Mantra Aqua featuring a range of spacious, self-contained apartments from 2 Bedroom and Courtyard Apartments to Penthouses with the option of garden, water or city views. The open plan layout with fully equipped kitchen, stainless steel appliances, laundry facilities and air-conditioning makes this stylish Nelson Bay accommodation a brilliant place from which to explore. Spacious living areas flow out onto external balconies or courtyards, and every apartment features an indulgent deep bath.

Lokalizacja hotelu

Mantra Nelson Bay

1A Tomaree Street

Pozycja GPS:-32.724061, 152.145445

Usługi hotelowe

Zameldowanie od: - Wymeldowanie do:

Na miejscu
  • Podjazd dla wózków
  • Klimatyzacja
  • Wi-Fi
  • Sale konferencyjne

Spotkania i wydarzenia

Zdjęcie nieumowne

Liczba sal konferencyjnych
Powierzchnia największego pokoju
20  /  215 sq ft
Maksymalna pojemność
Maksymalna pojemność na bankiety
Więcej informacji

Opinie naszych gości

Opinie naszych gości

100% potwierdzonych opinii gości, którzy zatrzymali się w naszym hotelu

Dowiedz się więcej

Ocena TripAdvisor  4.0/5  Liczba opinii: 837

standard penthouse much better than deluxe penthouse for bay views and accessibility

Ocena na stronie TripAdvisor 3.0/5

mimmocchi Opinia zatwierdzona w TripAdvisor

We treat ourselves to the 3 bedroom penthouse a couple of times a year as the views of the bay are fantastic and, although not specifically intended for limited mobility guests, my elderly parents can manage with the walk-in shower and ample space for a walker throughout the apartment. We were upgraded to the deluxe penthouse this time, i think they were completely booked out and unfortunately it was a real struggle as the accessible/walk-in shower was up two flights of stairs. There were no rails inside the bathrooms so it was a real struggle to use the toilet and shower for my elderly parents and the rail on the stairs leading up to the second floor felt like they were going to come out of the wall. The view of the bay in the deluxe penthouse was also lacking as the balcony looked over urban sprawl. 2 of the 3 bathroom basins were clogged and took about 15min to drain, you can imagine the residue left in the basin once it cleared. We reported it straight away but nothing was done about it. The apartment itself is huge and the enormous balcony would’ve been perfect if there was a view of the bay (as per the assurance of reception staff and website description) but the facilities need attention including the dishwasher (didnt seem to wash dishes very well, rusty inside) dirty oven and over stove air filter sticky with oil. The plates, cutlery and glasses were mostly mismatching and the extra blankets supplied were very very dirty. The windows on the second level also all need cleaning. Overall it didn't really feel very ‘deluxe’ apart from the enormity of the apartment and it was definitely not accessible. I’d highly recommend the 3 bedroom penthouse in building A over the deluxe penthouse, it’s also a lot more quiet as it’s further away from the excellent pool and BBQ area. Proximity to Nelson Bay shops and the marina is excellent from Aqua Mantra but you need a car for the better beaches (Anna Bay, Shaol Bay etc) and places of interest. Will stay here again but will insist on not being upgraded.


Ocena na stronie TripAdvisor 2.0/5

Linda M Rodziny - Opinia zatwierdzona w TripAdvisor

We booked a 3 bedroom apartment through Accor and were given a garden view apartment that was in dire need of updating. The rooms were very dark and dinghy and the cleanliness left a lot to desire. The supposed hi speed internet was not existent. We have stayed here previously and booked through the Mantra themselves and were placed in nice rooms with balconies, not sure if booking direct makes the difference.

Very sorry to hear that your expectations weren't exceeded Linda- that is always our goal. Our standard apartments are located on the outside of the buildings- ie. with no view. Means and mode of booking doesn't make any difference, we can assure you of that, but the apartment type that you book does. In saying that, most of our standard apartments are now beautifully upgraded, so we will investigate further. Yours is the first mention of the wifi being down, so thank you for drawing our attention to that too. We will hope to welcome you at another time and to tick all of the right boxes. Thank you again, Leanne


Ocena na stronie TripAdvisor 2.0/5

Paul L Couples - Opinia zatwierdzona w TripAdvisor

Having stayed here before decided to rebook again.....poor choice. Very run down with broken blinds dirty marked walls , some sort of electrical wires hanging out of the room fan. Looked more like a knocked about rental than a mid level accomodation. Wouldn't stay again unless they have a rooms refurb. Things like lifts and common areas had the same dirty floors both days we stayed.

Most disappointed to hear this Paul. Our goal is always to exceed expectations in the very best way. Many of our apartments have now been refurbished, and our team has a strict public area cleaning schedule. I'll be sure to investigate this further. With thanks for your feedback and kind regards, Leanne

Really lovely

Ocena na stronie TripAdvisor 5.0/5

RGT1952 Rodziny - Opinia zatwierdzona w TripAdvisor

We stayed here from 12/1 until 15/1. We were in Nelson Bay for a swimming carnival on 14/1. The premises were lovely, the pool very clean and well maintained. Any staff we came into contact with were very friendly and helpful. Our 2 x bedrooms (one with an ensuite) were large and clean. The main bathroom was large. My only complaint would be the shower over the bath which I find very dangerous. Ceiling fans in the bedrooms and air conditioner in the living rooms kept us cool at all times. There was plenty of room for us. The towels were white and fresh and the sheets crisp and white. A full sized fridge, microwave. dishwasher, washing machine, dryer and well equipped kitchen made for a relaxing few days. We would definitely

Sincere thanks for your kind review. We're delighted to hear that you had such a great time- hopefully the swim meet was a success too. With best wishes for 2023, Leanne

Enjoyable stay

Ocena na stronie TripAdvisor 5.0/5

146NSW Rodziny - Opinia zatwierdzona w TripAdvisor

Very enjoyable 4 day stay. We had a 2 bedroom apartment with 2 king beds, ensuite off main, plus full size bathroom, full kitchen, and laundry facilities. Apartment was very spacious and overlooked the pool. Beds were comfortable and apartment very spacious. All staff we came in contact with were very friendly and helpful. Pool was great and lovely temperature. Great location (walking distance to Marina) Only downside was our secure parking was in a different building to our apartment which seemed a bit odd. We will definitely be back.

Many thanks for your comprehensive, thoughtful review. It was our absolute pleasure to be your host. We'll look forward to having you back. With best wishes for 2023, Leanne

Partner: TripAdvisor

Recenzje naszego hotelu napisane przez podróżnych

  • 245 Liczba opinii 9.8/10 Lokalizacja
  • 332 Liczba opinii 5.4/10 Pokój
  • 175 Liczba opinii 8.8/10 Obsługa
  • 9 Liczba opinii 3.1/10 Internet
  • 158 Liczba opinii 5.4/10 Komfort
  • 151 Liczba opinii 3.6/10 Czystość
  • 115 Liczba opinii 8.2/10 basen
  • 72 Liczba opinii 4.1/10 Klimat

Zarządzane przez Trustyou

Nelson Bay - wszystkie nasze hotele