Novotel Newcastle Beach 4,5 gwiazdki

The lovely staff at this hotel helped us out of a very difficult predicament - even though we were not guests staying at the hotel. They went above and beyond so we decided to have dinner at the bistro - great decision. The grilled barramundi was devine and the prawn pasta (a very generous portion) was excellent too. Exceeded all our expectations. A huge thank you for all your wonderful hospitality and assistance.

Very average service, apparently beach view room ......really .......I could see the beach 5km away if thats what the spiel meant .....very misleading Thanks but No thanks ......No pool......Rydges down the road is 300 a better stay ....

We stayed 5 days and really enjoyed our visit to Newcastle. The hotel is in a great position on the beach and close to a range of restaurants. The staff were lovely and helpful in both reception and hotel restaurant and rooms were serviced really well. This is not a big super modern fancy hotel, but it is very comfortable, clean and convenient. We booked a room with a balcony which provided a bit extra space and a partial view of the sea. We will definitely be back.

We are Accor members and always stay at Novotel hotels, so we picked this as a 1 night stop over on the way to Queensland. It was our first time visiting Newcastle. We had requested a sea view but were told on check in that no family rooms have a sea view, which was fine but a little disappointing. The room was very large and spacious and this impressed us and had a double bed and 2 single beds. It had a table with 4 chairs and a really large spacious bathroom. We then realised that the room was a wheelchair access room hence the large space to accomodate wheelchair access. We would have preferred this be kept for someone who really needs the wheelchair access. The room was very tired, walls were marked, power point was covered with black tape, the bedside table drawers were all marked. You could not see out of the windows because of the salt scum as well. There was massive carpet stains in red and I joked with the kids that someone was shot on the floor, that’s how big the stains were. The breakfast was included and was a buffet, we got there at 0630 when it opened and unfortunately the pancake machine was not working until we finished breakfast as the chef had not filled it. Emma making the coffee was lovely and friendly and the coffee was nice, the selection of foods was very basic and they were not fully set up and forgot to put out a few things like butter and bowls. It was just the little things that was disappointing, like the hand sanitiser in the lobby next to the elevator was empty, there were no cups for the water dispenser in the lobby, the lobby staff weee not the friendliest. Unfortunately we will not be returning to this hotel should we return to Newcastle.

This hotel is the best location in Newey. It’s comfortable, spacious and clean . The staff make you feel welcome from the moment you arrive and make everything so easy . Housekeeping staff are fantastic too . The beds are beautiful and you can open the window for fresh air . Love staying here !