Novotel Newcastle Beach 4,5 gwiazdki

Ocena klientów (Ocena ALL) 4.2/5 Liczba opinii: 1 149

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5 King Street, 2300 NEWCASTLE, Australia

Opis

O hotelu

  • Wybrane pokoje z balkonem, wiele pokoi z widokiem na morze

  • Sieć WIFI, dużo miejsca do pracy, stacja dokująca do urządzeń iPod®, telewizja kablowa

  • Nowoczesne dania kuchni australijskiej, weekendowe podwieczorki

  • Nowoczesne centrum fitness, łaźnia parowa i jacuzzi

  • Bar na tarasie, 3 naturalnie oświetlone sale konferencyjne

Nasze pokoje

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Lokalizacja hotelu

Novotel Newcastle Beach

5 King Street
2300 NEWCASTLE
Australia

Pozycja GPS:-32.929235, 151.784905

Telefon
Faks +61 2 4032 3799

Dojazd i transport

Usługi hotelowe

Zameldowanie od: - Wymeldowanie do:

Na miejscu
  • Parking
  • Zwierzęta niedozwolone
  • Restauracja
  • Dostęp dla osób na wózkach inwalidzkich
  • Centrum fitness
  • Wi-Fi
  • Klimatyzacja
  • Śniadanie
  • Bar
  • Sale konferencyjne
  • Całkowity zakaz palenia na terenie całego obiektu
  • Obsługa hotelowa

Bistro Dalby

Bistro Dalby is the ideal restaurant for all occasions - the perfect spot for meeting colleagues and clients or friends and family. We are open for breakfast 7 days and dinner 6 nights a week (closed Sunday night).

Opinie naszych gości

Opinie naszych gości

100% potwierdzonych opinii gości, którzy zatrzymali się w naszym hotelu

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Ocena ALL  4.2/5  Liczba opinii: 1 149

Ocena TripAdvisor  4.1/5  Liczba opinii: 1 155

What an absolute fall from grace this hotel is having.

Ocena na stronie TripAdvisor 1.0/5

Dinkusbixby Opinia zatwierdzona w TripAdvisor

What an absolute fall from grace this hotel is having. As a gold Accor member, this has been the worst stay thus far. If you enjoy dirty/moldy/smelly rooms, incompetent staff, possible electrocution, or no electricity in some power points, This hotel is for you, at a premium price. Check-in - Terrible. Room wasn't ready when arrived after 2pm to check-in, bar wasn't opened to have our welcome drinks while we wait. Returned half an hour later and it was finally ready. The room - Terrible. It had a horrible musty smell. Mold in the bathroom, and no exhaust fan in there either. Light switch was dodgy, and the power points the bedside lights were plugged into were broken. didn't realize until the next morning that it wasn't the globes, it was the power points on both sides To our surprise there was a cot bed made up in the corner. We never requested it, and assumed we were given the wrong room. Nope they had put it in the wrong room. There was no welcome note, gift, or any acknowledgement of any kind from the hotel management. Honestly the Ibis is more welcoming than the Novotel. My husband had left a bottle of champagne at the hotel & requested days prior to have it on ice in the room for when we arrived. It wasn't. It was sitting at reception, warm. Was told to ask the bar for an ice bucket. No one in sight. When my husband requested Champagne glasses later on, staff behind the bar said they didn't have any...? He requested they go ask someone else. All in all, it seems like the staff need that pizza party to boost in house moral. Good Luck .

Absolutely Not Worth the Money

Ocena na stronie TripAdvisor 1.0/5

Jack B Opinia zatwierdzona w TripAdvisor

I usually stay in budget hotels when I travel and they’re more than fine for what I need. This time I decided to spend a bit more and booked at the Novotel in Newcastle, expecting a better experience. Big mistake. The room was filthy. There’s visible mould all over sections of the sheer curtain (see photos). After my shower I realised the bathroom exhaust fan doesn’t work, so the whole room fogs up and the mirror is unusable. Maybe that’s why the window was left open before I arrived? And possibly why there’s mould to begin with? Has this room even been used lately? Then I discovered the sink was completely blocked. I had to use my hand like a plunger to get the water down, and some kind of drain gunk came up. Absolutely disgusting. The bar fridge was empty and when I tried to use the in-room ordering system, it just told me it’s not available at this location. Seriously? The general cleanliness of the room was awful and clearly not a one-off. If you look at other recent reviews, you’ll see this kind of thing keeps coming up. It’s clear there are ongoing issues with maintenance and hygiene that just aren’t being addressed. I didn’t report it to the front desk because I didn’t want to deal with fake apologies or be asked to pack everything and move rooms. I came here to relax, not troubleshoot a rundown hotel room. If they try to put you in room 313, ask for something else. This was hands down one of the worst hotel stays I’ve had. For what I paid, it’s an absolute disgrace and a very poor reflection on the Novotel brand.

Good hotel but could be better

Ocena na stronie TripAdvisor 4.0/5

Robyne C Couples - Opinia zatwierdzona w TripAdvisor

Service was great and the staff were lovely and helpful. We were able to charge our EV with no problems. Location to the beach was wonderful. There were pests in the restaurant which I understand is pretty unavoidable so near to the beach but I think more could have been done to control them. The main disappointment was that the spa didn’t work and we had chosen the hotel largely bc we liked the look of the spa. I understand things break from time to time but it looked like it had been out of service for quite some time. Overall we had a great time and would be happy to stay at this hotel again.

Great location for the beach

Ocena na stronie TripAdvisor 5.0/5

Ivan G Couples - Opinia zatwierdzona w TripAdvisor

Stayed here for one night and wished it was for longer. The hotel is convenient to Newcastle town centre and the beach. The rooms are very clean and spacious, and the hotel has a secure underground car park, which is very handy. The staff are great , helpful, and very courteous. The breakfast buffet is delicious and definitely a must.

Thank you for your review, Ivan G. We are delighted you enjoyed your time with us whilst visiting Newcastle. Regards, Rebecca Davis General Manager

Average rooms

Ocena na stronie TripAdvisor 4.0/5

Michelle B Opinia zatwierdzona w TripAdvisor

Excellent size room, helpful friendly staff but rooms are very run down. The lights above the beds didn’t work, PowerPoints near each bed don’t work. My child found a shirt under the bed from a previous guest. Room also had a musty smell which was unpleasant.

Thank you for taking the time to advise of your recent stay with us at Novotel Newcastle Beach. It is only through feedback such as yours that we are able to improve upon the service we provide to our valued guests. I was very disappointed to read of your experience with us and whilst an apology will not regrettably change your experience, I do extend one with all sincerity. Please be assured that your feedback has been communicated to the relevant teams. Again, thank you for taking the time to provide feedback. Sincerely, Rebecca Davis General Manager

Partner: TripAdvisor

Recenzje naszego hotelu napisane przez podróżnych

  • 469 Liczba opinii 9.5/10 Lokalizacja
  • 664 Liczba opinii 5.8/10 Pokój
  • 599 Liczba opinii 8.2/10 Obsługa
  • 9 Liczba opinii 1.2/10 Internet
  • 268 Liczba opinii 3.6/10 Czystość
  • 172 Liczba opinii 9.8/10 Plaża
  • 118 Liczba opinii 6.1/10 Śniadanie
  • 107 Liczba opinii 5.4/10 Dobra oferta cenowa

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Newcastle - wszystkie nasze hotele

Minimalna, szacunkowa cena za 1 noc dla 1 osoby w danej kategorii cenowej pokoju, bez usług dodatkowych, bez śniadania. Odpowiada najniższej cenie zwykłej obejmującej wszystkie podatki (Niektóre podatki należy opłacić po przybyciu do hotelu (np. podatek turystyczny) zgodnie z obowiązującymi przepisami lokalnymi.) w danym obiekcie, dostępnej danego dnia na stronie https://all.accor.com/, za pobyt na jedną noc rozpoczynający się w ciągu kolejnych 20 dni. Cena zmienna uzależniona od okresu i dostępności. Cena jest gwarantowana tylko w momencie rezerwacji. Opłaty za wszystkie rezerwacje (zagraniczne) dokonywane są w walucie kraju, w którym znajduje się hotel. Gwarantowana jest tylko kwota potwierdzona podczas rezerwacji w walucie kraju, w którym znajduje się hotel. Szacunkowa wysokość opłaty w Twojej walucie może zostać wskazana, ale nie stanowi ona ceny umownej. W momencie płatności Twój bank może obciążyć Cię opłatami bankowymi i/lub opłatami za przewalutowanie.