BreakFree Alexandra Beach 4 estrellas

Nota de clientes de Avis (Clasificación de ALL) 4.3/5 1.767 opiniones

BreakFree Alexandra Beach - Image 1
BreakFree Alexandra Beach - Image 2
BreakFree Alexandra Beach - Image 3
BreakFree Alexandra Beach - Image 4
180 Alexandra Parade, 4572 ALEXANDRA HEADLANDS, Australia

Descripción

Extras del hotel

  • Para hablar con un asesor de reservas, llame al 1300 987 610

  • Zona con hermosas playas y un fácil acceso en coche a las atracciones de la Sunshine Coast

  • A poca distancia de Sunshine Plaza, el principal distrito comercial

  • Playa

  • A poca distancia a pie de Mooloolaba/Cotton Tree

Nuestros alojamientos

Habitación

Habitación de hotel

  • 2 pers. máx.
  • 30 m² / 322 sq ft
  • Ropa de cama 1 x Cama/s queen size

Localización del hotel

BreakFree Alexandra Beach

180 Alexandra Parade
4572 ALEXANDRA HEADLANDS
Australia

GPS:-26.670017, 153.10691

Teléfono
Fax +61 7 5475 0611

Acceso y transporte

Servicios hoteleros

Registro a partir de - Salida hasta

En las instalaciones
  • Piscina
  • Aparcamiento
  • Mascotas no permitidas
  • Servicio de transporte
  • Gimnasio
  • Wifi
  • Aire acondicionado
  • Salas de reunión

Piscina

With a huge 150m tropical lagoon pool and 2 heated swimming pools as well as a spa, you'll be making a big splash at BreakFree Alexandra Beach.

Valoraciones de nuestros huéspedes

Valoraciones de nuestros huéspedes

Valoraciones 100% certificadas de huéspedes que verdaderamente se alojaron con nosotros

Más información

Clasificación de ALL  4.3/5  1.767 opiniones

Valoración de TripAdvisor  3.9/5  1.964 opiniones

Good for families - not empathy in a red alert emergency situation!

Nota de Tripadvisor 4.0/5

Climber16945814014 Valoración certificada de TripAdvisor

The swimming facilities were great - in particular the lagoon style pool and heated pool and our children loved the waterslides and waterfall. Majority of our time was spent in the water! The games room was average - lasted all of 15mins in there but that was ok for a rainy day. Due to cyclone Alfred approaching we were lucky enough to bring our flight forward by 2 days (luckily, as our original flight was then cancelled!) I asked 5 days before we were due to check out if there would be any refund/credit/compensation and was told “no sorry, it’s all locked and loaded” So we checked out 2 nights earlier and they kept our money. One of our girls had an accident and they called to tell us we would be charged $100. I thought when they called it would be to see that we landed safely in Melbourne & ensure we didn’t need the room anymore, so to be charged an additional $100 on top of losing two nights - when huge organisations such as Qantas, Virgin and Jetstar were allowing credits/refunds/change of dates was just an extra slap in the face of a poor customer experience. (I also used disposable mattress protectors and did not see any damage to the mattress!) I am grateful for our holiday and to be home safely - however we will not be returning to Breakfree due to the lack of empathy and understanding that was shown.

Dear Guest, Thank you for taking the time to tell us about your experience at the BreakFree Alexandra Headland Beach. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Breakfree, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. As this is a developing situation, we are managing the best we can with the information we have. We have been in contact with you directly to rectify the issue. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Jessica

Will definitely come back again!

Nota de Tripadvisor 5.0/5

Bianca T En familia - Valoración certificada de TripAdvisor

The best resort we’ve ever experienced! Amazing 3 bedroom apartment with close pool access.quiet room, easy access to pool, spa and slide. Can’t wait to book our next daily vacation/ Easy access to RSL, sunshine plaza and more Mooloolaba. 50fsnt bus fares make it so easy to get around!

Dear Bianca, Thank you so much for your wonderful feedback! We’re thrilled to hear that you had such a fantastic experience with us here at Breakfree Alexandra Beach Resort. We can’t wait to welcome you back for your next stay and are so happy you’re looking forward to another vacation with us. Thank you again for taking the time to share your experience, and we look forward to hosting you again soon! Kind Regards, Jessica

Best location, everything close and handy

Nota de Tripadvisor 5.0/5

NDjcks2022 En solitario - Valoración certificada de TripAdvisor

I travel to the Sunshine Coast every 5 to 6 weeks and have just had my 15 th stay at Breakfree Alexandra headland. I feel like I’m home and I am always welcomed with hugs and happy faces. The team are so friendly and nothing is too much trouble. Thankyou. I’m back again in January.

Thank you very much for your lovely review. Looking forward to having you back again soon!

Hit and miss

Nota de Tripadvisor 3.0/5

NathaenM En familia - Valoración certificada de TripAdvisor

Our recent stay at BreakFree Alexandra Headland had its ups and downs. On the positive side, check-in was quick and seamless, and the parking facilities were convenient. The hotel’s amenities were excellent, particularly the pools, which catered to all ages and were a big hit with the kids. The location was fantastic, with plenty of great dining options nearby, making it easy to enjoy meals without going far. Unfortunately, the positives ended there. The room we were allocated was outdated and poorly maintained, leaving us feeling underwhelmed. A bigger issue was the neighbours, who were heavy smokers. This was especially problematic as we were travelling with asthmatic children. Despite raising this concern with staff, nothing was done to address the situation. Adding to the frustration were multiple false fire alarms caused by faults in the system. While this was disruptive, the kids did get a kick out of seeing the firefighters up close when they came to check our room, so at least there was a silver lining. Overall, while the location and facilities are great, the poor maintenance and lack of response to issues dampened our experience. It’s a shame because this property has potential, but improvements are needed to meet expectations.

Thank you for your comments Nathaen. We do apologize that your stay fell short of expectations. We are actively working to address the concerns you have outlined. We appreciate all feedback as this helps us improve our services. Thank you again for taking the time.

Bon accueil, résidence bien tenue mais appartement un peu petit.

Nota de Tripadvisor 4.0/5

Jemile76 Valoración certificada de TripAdvisor

Séjour de 3 nuits dans l'appartement 236, en rez de chaussé côté piscine avec deux chambres, en famille, membre silver. Le personnel a fourni avec professionnalisme et attention toutes les informations nécessaires à la résidence. Sur le descriptif All Accord de l'appartement il est indiqué qu'il mesurait 80m2. En fait il doit faire 55 m2 (sans la terrasse), ce qui est un peu juste. L'appartement 236 était impeccable niveau propreté, cela sentait même la javel à l'arrivée. Il bénéficie d'une plus grande terrasse que les appartements situés au-dessus. La cuisine est petite mais tout y est, et elle est bien équipée. Les 2 boissons d'accueil All Accord se trouvaient au frais dans le réfrigérateur, merci de cette attention. Un petit coin repas suivi d'un salon donnant sur la terrasse. Les chambres sont de tailles correctes mais souffrent d'un manque de rangements suffisants pour les vêtements. Le placard est petit et il y a peu de place pour les valises. Cela doit être compliqué pour les longs séjours. Il faudrait aménager des rangements dans le placard qui accueille le ballon d'eau chaude. L'appartement est équipé avec lave-linge et sèche linge. Une place de parking gratuite est fourni avec l'appartement. La résidence comprend une grande piscine lagon avec deux toboggans. L'ambiance est très familiale. On y trouve une salle de jeux, des jeux extérieurs pour enfants. La résidence est située juste en face de la plage surveillée, et des commerces sont situés à proximité (pizzéria, burger, fish and chips, restaurant, épicerie, ...). Une belle destination pour une famille.

Thank you for your feedback, it is greatly appreciated.

En colaboración con TripAdvisor

Calificaciones de nuestro hotel de usuarios de otras webs

  • 742 opiniones 9.7/10 Ubicación
  • 1.067 opiniones 5.6/10 Habitación
  • 493 opiniones 8.1/10 Servicio
  • 56 opiniones 4.7/10 Internet
  • 705 opiniones 9.6/10 Piscina
  • 428 opiniones 7.3/10 Instalaciones
  • 407 opiniones 4.4/10 Limpieza
  • 338 opiniones 4.6/10 Comodidad

Ofrecido por Trustyou

Nuestros establecimientos cercanos

Todos nuestros hoteles en Alexandra Headlands

Precio base por 1 noche para 1 persona en la categoría de habitación en cuestión de proximidad al precio. Servicios adicionales y desayuno no incluidos. Corresponde al precio público más bajo con todos los impuestos incluidos (Según la regulación local en vigor, puede haber algunos impuestos que deban abonarse al llegar al hotel.) para el alojamiento en cuestión que se encuentra hoy en el sitio web https://all.accor.com/ para una estancia de una noche para los siguientes 20 días. Varía en función del periodo y la disponibilidad. El precio solo se garantiza a la hora de la reserva. Todas las reservas (en el extranjero) se abonarán en la divisa del país en el que se encuentra el hotel. Solo se garantiza el importe confirmado al realizar la reserva en la divisa del país donde se encuentra el hotel. Es posible que se indique una conversión estimada, pero no es una opción vinculante. En el momento del pago, el banco puede verse obligado a cobrar gastos bancarios o por cambio de divisas.