Ala Moana Honolulu by Mantra

Customer review rating (ALL Rating) 4.4/5 7,058 reviews

Ala Moana Honolulu by Mantra - Image 1
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410 Atkinson Drive, 96814 HONOLULU, United States

Description

Hotel extras

  • Daily fee unlocks dining perks, cultural activities, extra amenities, refillable water & more!

  • A short stroll to the Hawaii Convention Center

  • Offers 15,000 square feet of combined meeting space

  • Close to the nearby Pacific Ocean and Waikiki walk

  • Adjoins Ala Moana Center shopping mall

Our accommodation(s)

Hotel location

Ala Moana Honolulu by Mantra

410 Atkinson Drive
96814 HONOLULU
United States

GPS:21.2901918, -157.83968

Telephone
Fax +1 808-944-3974

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Meeting rooms
  • 100% Non Smoking Property

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.4/5  7,058 reviews

Customer review rating 3.5/5

Michele K. E. Families - Confirmed reviews ALL

We had 3 rooms, loved the location, but our room fridge wasn’t working, and for a 4 night stay that was tough. The front desk, valet and housekeeping teams were great. We look forward to trying again soon.

Thank you for taking the time to share your experience. We're delighted to hear that you enjoyed our location and that your group was pleased with the room placements. It's also wonderful to know that our front desk, valet, and housekeeping teams helped make your stay a positive one. We sincerely apologize for the inconvenience caused by the refrigerator in your room, especially during a four-night stay. We understand how important that amenity can be and regret that it impacted your experience. We truly appreciate your understanding and are grateful for the opportunity to welcome you back in the future. We look forward to providing an even better stay on your next visit. Mahalo! 🌺 Ala Moana Hotel

Customer review rating 4.5/5

Charles R. Families - Confirmed reviews ALL

Lots of people over memorial weekend but not no problems...walks at the park...swims at magic island ...great service at the hotel

Thank you for your wonderful review! We're delighted to hear that you enjoyed our convenient location, clean facilities, and attentive service. It's great to know that despite the Memorial Day weekend crowds, you had a relaxing and enjoyable stay. We're especially happy that you were able to take advantage of the nearby park and spend time at Magic Island. Your kind words about our team mean a lot, and we'll be sure to share your feedback with our staff. We appreciate your support and look forward to welcoming you back for another great stay in the future! Ala Moana Hotel

Customer review rating 4.5/5

Brandon K. Friends - Confirmed reviews ALL

Everything was great, the only issue would be the sound isolation between rooms as we could hear our neighbors.

Thank you for your feedback. We're glad to hear you enjoyed our great location and found your room comfortable. We appreciate you bringing the sound insulation concern to our attention. We understand how important a quiet environment is for a relaxing stay, and we're sorry that noise from neighboring rooms affected your experience. Your comments will be shared with our team as we continue working to improve our guests' comfort. Thank you for staying with us, and we hope to have the opportunity to welcome you back in the future. Ala Moana Hotel

Customer review rating 4.0/5

Shyronn S. Couples - Confirmed reviews ALL

Great location with modern amenities.

Thank you for your wonderful review! We're delighted to hear that you enjoyed our convenient location and modern amenities. It's great to know that these features helped make your stay more enjoyable. We truly appreciate your feedback and look forward to welcoming you back to Ala Moana Hotel on your next visit. Mahalo! 🌺 Ala Moana Hotel

Customer review rating 4.0/5

Victoria S. Business - Confirmed reviews ALL

I was treated rudely by Sam (female desk receptionist).

Thank you for sharing your feedback. We're pleased to hear that you had a comfortable stay with us. However, we're very sorry to learn about your experience at the front desk. Providing courteous and welcoming service is one of our top priorities, and it is disappointing to hear that we fell short during your interaction. Your comments have been shared with our management team for review, as we take all guest feedback seriously and use it as an opportunity to improve. We appreciate you bringing this matter to our attention and hope to have the opportunity to provide you with a more positive experience on a future visit. Mahalo. 🌺 Ala Moana Hotel

Other web-users rate our hotel

  • 2,538 reviews 9.3/10 Location
  • 2,909 reviews 6.6/10 Room
  • 2,898 reviews 8.3/10 Service
  • 30 reviews 8.2/10 WiFi
  • 1,208 reviews 6.8/10 Cleanliness
  • 812 reviews 6.4/10 Amenities
  • 588 reviews 6.8/10 Vibe
  • 531 reviews 5.9/10 Value

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