Ala Moana Honolulu by Mantra 3 stars

Customer review rating (ALL Rating) 4.4/5 8,558 reviews

ALLSAFE approved hotel

Ala Moana Honolulu by Mantra
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+ 18 Services

Hotel extras

  • Feel reassured with access to AXA medical teleconsultation free of charge

  • A short stroll to the Hawaii Convention Center

  • Offers 15,000 square feet of combined meeting space

  • Close to the nearby Pacific Ocean and Waikiki walk

  • Adjoins Ala Moana Center shopping mall

Hotel location

Ala Moana Honolulu by Mantra

410 Atkinson Drive
96814 honolulu
united states

Fax: (+5)808/9443974

Check-in from 15h00

Check out up to 11h00

  • By plane

    DANIEL K INOUYE INT AIRPORT At 13km / 8.08 miles - Shuttle paying

GPS:21.2901918, -157.8396799

Hotel services

Check-in from - Check out up to

In summary
  • Swimming pool
  • Shuttle
  • Restaurant
  • Wheelchair accessible hotel
  • Well-being
  • Air conditioning
  • Wi-Fi
  • Meeting rooms

Our accommodation(s)

With over 1,000 hotel rooms boasting sweeping views of the Honolulu cityscape, surrounding mountains, and sunsets over the Pacific Ocean. Each room offers complimentary Wi-Fi, a microwave oven and a refrigerator. Suites include a fully equipped kitchenett It's your ideal accommodation whether you're visiting Honolulu for business, with a group, on a vacation, or simply looking for the perfect kamaaina hotel.

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 11

  • Maximum size: 640

  • Maximum capacity: 750 people

  • Maximum banquet capacity: 500 people

Find out more

Our guest reviews for
Ala Moana Honolulu by Mantra

100% genuine reviews from our guests

Find out more

ALL Rating 4.4/5

8,558 reviews

TripAdvisor Rating 4.0/5

4,829 reviews

Good stay

Customer review rating 4.5/5

Diane Couples - 14/01/2022 Confirmed reviews ALL

Nice front desk receptionist, we went to our room, the beds were very comfortable, my husband had just completed eye surgery so he needed to rest

Customer review rating 5.0/5

Robert F. Friends - 14/01/2022 Confirmed reviews ALL

Very nice rooms. Very good service

Very quiet, good location

Customer review rating 4.0/5

B. Families - 14/01/2022 Confirmed reviews ALL

The hotel was very quiet and the location was easy to access. Convenient stay to visit my daughter at UH. Room was older and a bit small.

Amazing staff & great location!

Customer review rating 5.0/5

Tristan L. Couples - 14/01/2022 Confirmed reviews ALL

From the very start the Front Office Team especially Barbara were so genuinely lovely welcoming and helpful! The location of the hotel attached to the Mall and very close to Ala moana Park and beach were perfect. Yet still walking distance to Waikiki if you want the more tourist experience. Our Ocean View room in the Waikiki tower had incredible sunset and beach views better than anywhere. A wonderful Team and a wonderful Hotel!

Friendly people but…

Customer review rating 2.0/5

Kekupaa K. Families - 13/01/2022 Confirmed reviews ALL

First of I want to say that the service of the people showed a lot of Malama. But that being said when you come to a hotel you expect to relax. And this where my complaint comes in. We checked in on Sunday and check out would be Tuesday and I wanted to extend my stay till Wednesday. So I called on Monday to ask and they mentioned that engineering had the room blocked and we would have to move…I didn’t want to but I ended up saying ok. We did the move and the next day Tuesday I got a knock on the door by security and cleaning service both saying I need to check out. Which I told them I extended it. I ended up calling the front desk and they mentioned that although we changed rooms we were not extended an additional day. So I asked to extend it and. I was told we had to move again….cause engineering had blocked the room. So my mom and I both moved again. At least this time my room was upgraded to a double room. But in the whole stay seemed like we were moving to a different room every day and to me that’s not relaxing at all. Although we were offered a different room I think maybe a night something should of been compensated. Or something. It was not a relaxing stay a lot of moving and it’s a good thing I didn’t leave the room to much or else I wouldn’t of known. But I do say that the staff was very friendly.

Aloha and Good Afternoon Mrs. k., Thank you very much for taking the time to share your comments regarding your stay at the Ala Moana Honolulu by Mantra. Exceptional service is what we strive to be known for; therefore your feedback is extremely important as it helps us to continually improve our service and provide a memorable experience to our valued guests. Please allow me to express my sincerest apologies. Based on your experience I would agree that your stay is anything but relaxing. I appreciate the detailed account of the moves you were asked to make. Indeed we could have done much better to deliver a sense of calm and peace for your stay. Mrs. k., our relationship with our guests is of paramount importance. We hope that you will present us the opportunity to better serve you in the near future. Please feel free to contact me directly if you find yourself returning to the Ala Moana Hotel. I welcome the opportunity to personally attend to your booking and meet you. Mahalo piha, Matthew McGuigan Hotel Manager | Ala Moana Hotel by Mantra 410 Atkinson Drive Honolulu, HI 96814 United States P: +1… | F: +1… | ma… | www.alamoanahotelhonolulu.com

away from Waikiki

Customer review rating 4.0/5

King W. Couples - 13/01/2022 Confirmed reviews ALL

our experience was fair, no hand towels, amenities in bathroom was just ok, pillows were mushy soft, no extra blankets, ice bucket allowed for condensation on the bottom, messy

Yes satisfiled

Customer review rating 5.0/5

Darryl Solo - 13/01/2022 Confirmed reviews ALL

I loved it very relaxing enjoyed The whole week

Aloha and Good Morning Mr. T., We very much appreciate your comments regarding your stay at the Ala Moana Honolulu by Mantra. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Matthew McGuigan Hotel Manager | Ala Moana Hotel by Mantra 410 Atkinson Drive Honolulu, HI 96814 United States P: +1… | F: +1… | ma… | www.alamoanahotelhonolulu.com

Nice Vacay

Customer review rating 4.5/5

Logan Couples - 13/01/2022 Confirmed reviews ALL

Had a nice one night stay to celebrate!

Aloha and Good Morning Mr. O., Thank you kindly for your very generous feedback stemming from your most recent experience at the Ala Moana Hotel by Mantra. I'm thrilled to hear you enjoyed your stay and appreciate the recognition of our wonderful staff. Your feedback is great motivation for us to continue to deliver truly memorable experiences. Mr. O., as you are aware our guest’s feedback is our ultimate one true measure to benchmark our facilities & services, so any suggestions on how we can further improve your experience is most certainly always very welcomed & taken on board. Thank you again for the opportunity to deliver a truly memorable experience and we look forward to welcoming you back soon. Mahalo Nui Loa and Warmest Regards, Matthew McGuigan Hotel Manager | Ala Moana Hotel by Mantra 410 Atkinson Drive Honolulu, HI 96814 United States P: +1… | F: +1… | ma… | www.alamoanahotelhonolulu.com

Nice local hotel with a good location

Customer review rating 4.5/5

Romaine O. Families - 13/01/2022 Confirmed reviews ALL

We enjoyed our stay at the Ala Moana Hotel and will definitely stay again. The location was great and it was near to the airport and of course the Ala Moana shopping center which made it so convenient. The breakfast buffet was delicious.

Great location

Customer review rating 4.0/5

Jane N. Families - 12/01/2022 Confirmed reviews ALL

Accommodation was booked through Expedia and specifically chose 1 King and 1 hideaway bed but was given “ Expedia noted as 2 double bed” per front desk staff upon checking in. I had to point it out that it was not my room selection at all.. I wanted 1 King + a hideaway bed, room was found (thankfully) after I refused to take previous offer. This should not happen, when customer pick a certain room selection, hotel should follow thru with .. it defeats the room selection process.

Aloha and Good Afternoon Mrs. N., Thank you for taking the time to tell us about your experience at the Ala Moana Honolulu by Mantra. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mantra, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Matthew McGuigan Hotel Manager | Ala Moana Hotel by Mantra 410 Atkinson Drive Honolulu, HI 96814 United States P: +1… | F: +1… | ma… | www.alamoanahotelhonolulu.com

3rd trip in the last 6 months.

Customer review rating 5.0/5

S. Business - 12/01/2022 Confirmed reviews ALL

Convenient location, excellent pool, clean room. Will be returning next month.

Aloha and Good Afternoon Mrs. S., We very much appreciate your comments regarding your stay at the Ala Moana Honolulu by Mantra. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Matthew McGuigan Hotel Manager | Ala Moana Hotel by Mantra 410 Atkinson Drive Honolulu, HI 96814 United States P: +1… | F: +1… | ma… | www.alamoanahotelhonolulu.com

Comfy room..

Customer review rating 4.0/5

Anonymous Couples - 12/01/2022 Confirmed reviews ALL

Good location. Convenient stores and fitness area One complaint… our room did not have enough hand towels or washcloths. We only had two bath towels . Our room also did not have an extra blanket or pillows. We couldn’t control the room temp so we were cold. Aside from that we were mostly comfortable.

Aloha and Good Afternono Mrs. De La Pena - Nagle, Thank you very much for taking the time to share your comments regarding your stay at the Ala Moana Honolulu by Mantra. Exceptional service is what we strive to be known for; therefore your feedback is extremely important as it helps us to continually improve our service and provide a memorable experience to our valued guests. Please allow me to express my sincerest apologies with the lack of towels and linen. Please rest assured that we have taken the appropriate measures to address this problem in order to prevent any future occurrence. Our relationship with our guests is of paramount importance. We hope that you will present us the opportunity to better serve you in the near future. Sincerely, Matthew McGuigan Hotel Manager | Ala Moana Hotel by Mantra 410 Atkinson Drive Honolulu, HI 96814 United States P: +1… | F: +1… | ma… | www.alamoanahotelhonolulu.com

Great stay

Customer review rating 5.0/5

Carole Families - 12/01/2022 Confirmed reviews ALL

Easy check in. Nice staff, great rooms. Bathrooms could use a shower head with a hose for those with less mobility. A rubber bath mat for elderly people to avoid slips. Rooms were great! Extremely clean and well kept.

Aloha and Good Afternoon Mrs. L., We very much appreciate your comments regarding your stay at the Ala Moana Honolulu by Mantra. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Matthew McGuigan Hotel Manager | Ala Moana Hotel by Mantra 410 Atkinson Drive Honolulu, HI 96814 United States P: +1… | F: +1… | ma… | www.alamoanahotelhonolulu.com

It was a perfect mix of local and ocean view

Customer review rating 4.5/5

Matt S. Families - 12/01/2022 Confirmed reviews ALL

We stayed here to check out UH for my son. We wanted to be away from the touristy part of Waikiki and enjoy a more local flavor. We got that. It was a perfect launch point to go see all the good island has to offer. Plenty of food options close. Markets were close. It was awesome.

Aloha and Good Afternoon Mr. S., We very much appreciate your comments regarding your stay at the Ala Moana Honolulu by Mantra. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am confident that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Matthew McGuigan Hotel Manager | Ala Moana Hotel by Mantra 410 Atkinson Drive Honolulu, HI 96814 United States P: +1… | F: +1… | ma… | www.alamoanahotelhonolulu.com

Front desk extremely helpful and accommodating

Customer review rating 4.5/5

Alex Couples - 12/01/2022 Confirmed reviews ALL

Beautiful hotel, lovely front desk, the room was a bit small but very nice and clean!

aloha and Good Afternoon Mr. Y., We very much appreciate your comments regarding your stay at the Ala Moana Honolulu by Mantra. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Matthew McGuigan Hotel Manager | Ala Moana Hotel by Mantra 410 Atkinson Drive Honolulu, HI 96814 United States P: +1… | F: +1… | ma… | www.alamoanahotelhonolulu.com

Great Short-Term Stay Hotel

TripAdvisor rating 4.0/5

johnhX2018TI Business - 20/12/2021 TripAdvisor review

Rooms are clean, but small. Not the best accommodations for long-term stays (i.e. over 1 week). Most airline crews use this hotel. Just a couple of suggested improvements: - For the business traveler, the hassock for the desk is not adequate. Rooms should have chairs with backs. - The hotel restaurant needs to open earlier than 0630. Most business & military travelers need to leave for work by 0700 or 0715 which makes it difficult to eat a good breakfast in the mornings.

Perfect Honolulu city location

TripAdvisor rating 5.0/5

HeinMan 23/11/2021 TripAdvisor review

We stayed two times for two nights and we were very glad we did so. Everything was perfect, we couldn#t complaint anything - just perfect! Only parking was a little expensive, but this is due to the location. Next door is a big shopping center, with less comfort parking is free there!

Signature

TripAdvisor rating 5.0/5

MargaretW2235 10/11/2021 TripAdvisor review

So convenient. Added to hotel is the restaurant Signature. Happy Hour is a bargain and the food is excellent. Friday and Saturday eves live jazz. Wonderful. Do wish hotel had room service or just to be able to get a drink to go from the bar.

Budget conscious but in dire need of a makeover

TripAdvisor rating 3.0/5

jjraa 03/09/2021 TripAdvisor review

The hotel is situated well. In close proximity to beach and shopping. The staff were helpful and a Starbucks in the lobby was handy. We had a suite plus a room - both were worn down and quite dirty. The upholstery was extremely discoloured - quite disappointed and disconcerting in the era of covid - looked like it hadn’t had a deep clean in years.

Great location

TripAdvisor rating 5.0/5

Jennifer C 19/07/2021 TripAdvisor review

This hotel is located right next to Ala Moana shopping center, and across from the Ala Moana park. It's easy walking distance into Waikiki, and quite convenient for many places nearby. I highly recommend the happy hour on the top floor, though get there early to get a table. Bring patience too, check in took a very long time but I think a lot of people arrived all at once.

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