Ala Moana Honolulu by Mantra

Customer review rating (ALL Rating) 4.4/5 7,074 reviews

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Description

Hotel extras

  • Daily fee unlocks dining perks, cultural activities, extra amenities, refillable water & more!

  • A short stroll to the Hawaii Convention Center

  • Offers 15,000 square feet of combined meeting space

  • Close to the nearby Pacific Ocean and Waikiki walk

  • Adjoins Ala Moana Center shopping mall

Our accommodation(s)

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Room 1

Hotel location

Ala Moana Honolulu by Mantra

410 Atkinson Drive
96814 HONOLULU
United States

GPS:21.2901918, -157.83968

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Meeting rooms
  • 100% Non Smoking Property

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.4/5  7,074 reviews

Customer review rating 2.0/5

Damon S. Families - Confirmed reviews ALL

Thank you for sharing your feedback. We sincerely apologize for the frustration you experienced with our parking system. We understand how inconvenient it must have been to repeatedly encounter issues at the exit gate, especially after confirming your vehicle registration with the front desk and having already paid for parking. We also regret the additional charge you incurred and the difficulty you faced while trying to resolve the issue. Your comments have been shared with our management team so we can review our procedures and help prevent this from happening to future guests. We appreciate you bringing this to our attention and hope you'll give us another opportunity to provide a smoother experience in the future. Ala Moana Hotel Management

Customer review rating 3.5/5

Darin W. J. Families - Confirmed reviews ALL

Thank you for taking the time to share your experience! We're delighted to hear that our staff, housekeeping team, and buffet made such a positive impression on your family. Providing warm hospitality is our top priority, and we're glad you felt well taken care of throughout your stay. We also appreciate your feedback regarding the elevator wait times, especially during checkout. We understand how frustrating that can be and will share your comments with our team as we continue working to improve the guest experience. Thank you again for staying with us, and we look forward to welcoming your family back in the future!

Customer review rating 4.0/5

Irenita P. Families - Confirmed reviews ALL

Thank you for your kind review! We're delighted to hear you had a comfortable stay and enjoyed our convenient location near local attractions and places of interest. We appreciate your feedback and look forward to welcoming you back on your next visit! Ala Moana Hotel Management

Customer review rating 3.5/5

Xia P. Couples - Confirmed reviews ALL

Thank you for taking the time to share your feedback. We're delighted to hear that our friendly staff made a positive impression and that they were able to assist you during your stay. We sincerely apologize that your room layout, bathroom outlet, and housekeeping service did not meet your expectations. Your comments have been shared with our team so we can address these concerns and improve the guest experience. We appreciate your feedback and hope you'll consider giving us another opportunity to provide you with a more enjoyable stay in the future. Ala Moana Hotel Management

Customer review rating 5.0/5

Diane N. Friends - Confirmed reviews ALL

Thank you for your wonderful review! We're delighted to hear you enjoyed our friendly staff, updated rooms, and convenient location. We're also pleased that you found our kamaʻāina rates and discounted daily parking to be a great value. We truly appreciate your feedback and look forward to welcoming you back for another enjoyable stay! Ala Moana Hotel Management

Other web-users rate our hotel

  • 2,533 reviews 9.3/10 Location
  • 2,909 reviews 6.7/10 Room
  • 2,879 reviews 8.4/10 Service
  • 26 reviews 8.3/10 WiFi
  • 1,205 reviews 6.9/10 Cleanliness
  • 817 reviews 6.1/10 Amenities
  • 585 reviews 6.8/10 Vibe
  • 291 reviews 8/10 Breakfast

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