Ala Moana Honolulu by Mantra 3 stars

Customer review rating 4.4/5 5,099 reviews
+ 20 Services
Book this hotel

Room 1

Number of guests
Children's age

ALL - Accor Live Limitless

Free: become a member

When making a booking at this hotel:

  • I earn Status & Rewards points

  • I can use my Rewards points

  • I benefit from advantages

  • I cannot take advantage of the Members' rate

Hotel extras

  • Adjoins Ala Moana Center shopping mall

  • A short stroll to the Hawaii Convention Center

  • Offers 15,000 square feet of combined meeting space

  • Close to the nearby Pacific Ocean and Waikiki walk

  • No additional Resort Fee

Services in the hotel and nearby

Check-in from 15h00

Check out up to 11h00

Paying

Services and practical information
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Babysitting on requestPaying
  • 100% non-smoking hotel
  • Air conditioned
  • DANIEL K INOUYE INT AIRPORTPaying
  • Reception open 24 hours a day
  • LaundryPaying
  • Boutiques/shoppingPaying
  • Porter
  • Concierge
Leisure and activities
  • Outdoor unheated pool
  • Fitness centre
  • Well-being
  • Babysitting on request
Catering
  • Breakfast
  • 2 restaurant(s)
Business services
  • 11 meeting room(s)
  • Self service business centre
  • Copy/print service available
Information message

Refurbishment will start on our ground floor lobby, pool deck and landscaping starting February 25th, 2020. Unfortunately the swimming pool will be closed from the beginning of March until the beginning of June 2020.

Hotel location

Ala Moana Honolulu by Mantra

410 Atkinson Drive
96814
honolulu
united states

Tel: +18003676025

Fax: (+1)808/9443974

Contact email

Check-in from 15h00

Check out up to 11h00

  • By plane

    DANIEL K INOUYE INT AIRPORT At 13km / 8.08 miles - Shuttle paying

GPS :21.2901918, -157.8396799

Our accommodations

With over 1,000 hotel rooms boasting sweeping views of the Honolulu cityscape, surrounding mountains, and sunsets over the Pacific Ocean. Each room offers complimentary Wi-Fi, a microwave oven and a refrigerator. Suites include a fully equipped kitchenett It's your ideal accommodation whether you're visiting Honolulu for business, with a group, on a vacation, or simply looking for the perfect kamaaina hotel.

Kona Tower City View

  • Max. number of persons: 2
  • Area: From 23
  • Views: City side *

* Subject to availability

  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV

Kona Tower Partial Ocean View

  • Max. number of persons: 2
  • Area: From 23
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV

Waikiki Tower City Mountain View

  • Max. number of persons: 4
  • Area: From 32
  • Views: City side *

* Subject to availability

  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV

Waikiki Tower Partial Ocean View

  • Max. number of persons: 4
  • Area: From 32
  • Most of the accommodation: Balcony *

* Subject to availability

  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV

Waikiki Tower Ocean View

  • Max. number of persons: 4
  • Area: From 32
  • Views: Ocean/Sea view *
  • Most of the accommodation: Balcony *

* Subject to availability

  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
Accessible room

Waikiki Tower City Mountain View Queen Accessible

  • Max. number of persons: 3
  • Area: From 32
  • Views: Mountain view *

* Subject to availability

1 Bedroom Mountain / City View Suite

  • Max. number of persons: 4
  • Area: From 52
  • Views: Mountain view, City side *
  • Most of the accommodation: Balcony *

* Subject to availability

  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV

1 Bedroom Ocean View Suite

  • Max. number of persons: 4
  • Area: From 52
  • Views: Ocean/Sea view *
  • Most of the accommodation: Balcony *

* Subject to availability

  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV

Junior Suite

  • Max. number of persons: 4
  • Area: From 62
  • Views: Ocean/Sea view *
  • Most of the accommodation: Balcony *

* Subject to availability

  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV

2 Bedroom Deluxe Mountain View Suite

  • Max. number of persons: 6
  • Area: From 125
  • Views: Mountain view *

* Subject to availability

  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV

Our restaurants and bars

PLANTATION CAFE

Type of cuisine: Bistro

Plantation Café is family friendly with a choice of continental or full hot breakfasts, with pancakes, waffles, French toast, sausages, bacon and eggs and a selection of fresh fruits.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

STARBUCKS

Type of cuisine: Cafe

Quick, convenient, and caffeinated, our in-house Starbucks will set you up for whatever your day will throw at you. Beer and wine available from 2.30pm.

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 11

  • Maximum size: 640

  • Maximum capacity: 750 people

  • Maximum banquet capacity: 500 people

Find out more

Our guest reviews for
Ala Moana Honolulu by Mantra

100% genuine reviews from our guests

Find out more

ALL Rating 4.4/5

5,099 reviews

Heart of Waikiki

Customer review rating 4.4/5

Steve S. Business - 20/02/2020 Confirmed reviews ALL

Quick stay to catch a flight to Japan.

Dear Steve S., We very much appreciate your comments regarding your stay at the Ala Moana Honolulu by Mantra. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Good Stay

Customer review rating 4.4/5

Anonymous Business - 19/02/2020 Confirmed reviews ALL

Very nice, clean and convenient

Good Pre-Cruise Stay

Customer review rating 4.4/5

Steveh Couples - 19/02/2020 Confirmed reviews ALL

We arrived on Friday afternoon for a Saturday evening cruise around the Islands. Our room was comfortable, and guest service was great. The location next to the Ala Moana Center made for a great shopping experience. An excellent preview to the Aloha Spirit we found throughout the Islands.

Well located close to shopping and training site for work, clean, Starbucks for breakfast is convenient.

Customer review rating 4.4/5

Anonymous Business - 19/02/2020 Confirmed reviews ALL

It was good

Well located and convenient

Customer review rating 4.4/5

Mahea Families - 19/02/2020 Confirmed reviews ALL

Ala moana was a perfect spot for us. We had an event at the Convention Center and there was no need for us to rent a car. Everything is in walking distance. Gentleman at the front desk thatbchecked us in was amazing! Very polite and pleasant. Made us feel very welcomed.

Customer review rating 4.4/5

Anonymous Families - 19/02/2020 Confirmed reviews ALL

As kamaainas, we have always loved staying at the Ala Moana hotel. Great location. But as we’ve gotten older, we noticed comfort is very important. We stayed in the Kona tower this past trip and everything was great except for the bed! It was so bad, we both left Honolulu with a backache! On a side note, we also found out that our room wasn’t supposed to be rented out, as the balcony was used for the high wire act by Mr. Wallenda. It was a good thing we were dressed and ready to leave because maintenance came by at 8:00 am to let him check on his support wires on the balcony!

Good stay

Customer review rating 4.4/5

Anonymous Families - 19/02/2020 Confirmed reviews ALL

All went smoothly. good location. Breakfast selection has improved

Dear Roy O., We very much appreciate your comments regarding your stay at the Ala Moana Honolulu by Mantra. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Always a great place to stay in H.

Customer review rating 4.4/5

Frequent V. T. H. Couples - 19/02/2020 Confirmed reviews ALL

Good cleaning service, friendly and helpful staff, clean and well kept hotel

Will not stay again

Customer review rating 4.4/5

Anonymous Couples - 19/02/2020 Confirmed reviews ALL

Lack of Good Customer Service, Amenities, or eateries. No customer service from employees at front desk to bell desk. Valet Service is highly recommended, they were the only staff that understandings customer service.

Dear Germaine A., Thank you very much for taking the time to share your comments regarding your stay at the Ala Moana Honolulu by Mantra. Exceptional service is what we strive to be known for; therefore your feedback is extremely important as it helps us to continually improve our service and provide a memorable experience to our valued guests. Please allow me to express my sincerest apologies. Please rest assured that we have taken the appropriate measures to address the problem with our _______ in order to prevent any future occurrence. Our relationship with our guests is of paramount importance. We hope that you will present us the opportunity to better serve you in the near future. Sincerely,

Comfortable,

Customer review rating 4.4/5

Anonymous Business - 19/02/2020 Confirmed reviews ALL

All went well but I was surprised I did not receive any room re-set or cleaning during my stay.

Great stay

Customer review rating 4.4/5

Jay T. Business - 19/02/2020 Confirmed reviews ALL

As expected, peaceful

Dear Jay T., We very much appreciate your comments regarding your stay at the Ala Moana Honolulu by Mantra. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Close to shopping and restaurants. Located near Waikiki without being right on it. Clean comfortable rooms and great staff.

Customer review rating 4.4/5

Brian Couples - 19/02/2020 Confirmed reviews ALL

One night stay prior to boarding a cruise ship. The room was clean and comfy. We enjoy being close to Ala Moana shopping center and restaurants.

Dear Brian P., We very much appreciate your comments regarding your stay at the Ala Moana Honolulu by Mantra. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Always greeted with aloha and accomodations are perfect for our overnight stay.

Customer review rating 4.4/5

Anonymous Business - 19/02/2020 Confirmed reviews ALL

We are here overnight to attend an evening meeting so it is always great to have accomodations that are comfortable and friendly staff.

Dear Gayle E., We very much appreciate your comments regarding your stay at the Ala Moana Honolulu by Mantra. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Clean, friendly and well-located.

Customer review rating 4.4/5

Moira Solo - 19/02/2020 Confirmed reviews ALL

Always a memorable place to stay.

Dear Kathy K., We very much appreciate your comments regarding your stay at the Ala Moana Honolulu by Mantra. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,
Customer review rating 4.4/5

Anonymous Business - 19/02/2020 Confirmed reviews ALL

Good location and very helpful and friendly service staff!

Satisfactory stay

Customer review rating 4.4/5

Anonymous Business - 18/02/2020 Confirmed reviews ALL

While it is convenient to be near the mall and convention center, it's a hike to Waikiki and the parking was way too expensive, especially given I parked myself. I stayed at the Queen Kapiolani a few months ago. It was $30 per night for valet. Here, it's the same to park myself and more for valet. At least there parking spaces were relatively easy to find. Also, I am sort of a neat freak and noticed a lot of little things that I thought were dirty around the hotel. That bothered me a bit. And everything cost too much. We spent a fortune at the steak restaurant on the 36th floor, but the food was very good. Also, breakfast should be included. In addition, I was cold and did not like the skinny little sheet as the only real coverage. Most hotels have cozy duvets. Overall, it met the need and was close to what I was here for on business.

Good location

Customer review rating 4.4/5

Anonymous Friends - 18/02/2020 Confirmed reviews ALL

Have stayed here numerous times when I visit Oahu as it's next to the Ala Moana Mall. Was disappointed in housekeeping /amenities. Coffee service for only one day provided and we were there for 3 nights. Only reg Coffee and I can only drink Decaf. No plates, napkins or anything provided to stir the coffee. I understand the single use issues but even a wooden stick to use? Aulani proves biodegradeable utensils and plates. Stop providing individual plaistic shampoo, lotion, etc & install units in the shower that dispense. Housekeeping forgot bathmat & face clothes one day.

Customer review rating 4.4/5

Anonymous Families - 18/02/2020 Confirmed reviews ALL

Okay...no one mentioned where the pool was. There was no hotel directory in my room..I had to call to find out where the pool was and also what time to check out...this information is usually in the room. View was disappointing

convenient

Customer review rating 4.4/5

Anonymous Families - 18/02/2020 Confirmed reviews ALL

Really missed the full length mirror. Dressed to go to the opera, and couldn't check to see if everything was right. My husband finds he is too far from the mirror in the bathroom to see well to shave, so he missed the mirror in the hallway too.

Overall good except cleanliness of room 718 upon arrival.

Customer review rating 4.4/5

Anonymous Couples - 17/02/2020 Confirmed reviews ALL

Fast check in, good guest service, convenient location. Room was good except not clean. There were crumbs and a teeth retainer on the floor. There were hairs in the shower and a urine smell in the bathroom.

Dear Dwayne H., Thank you for taking the time to share your comments concerning your stay at the Ala Moana Honolulu by Mantra. Excellent service is what we strive to be known for; therefore your feedback is extremely important as it enables us to continually improve our service and provide a memorable experience to our valued guests. I noticed that you rated our “service” experience low. I would greatly appreciate it if you would be willing to provide further information about any problem you may have encountered as this will help me better understand what happened in order to anticipate any future occurrence. Our relationship with our guests is of paramount importance. We hope that you will present us with the opportunity to better serve you soon. Sincerely,
Our most recent 20 reviews

In partnership with TripAdvisor