Ala Moana Honolulu by Mantra

Customer review rating (ALL Rating) 4.4/5 6,877 reviews

Ala Moana Honolulu by Mantra - Image 1
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410 Atkinson Drive, 96814 HONOLULU, United States

Description

Hotel extras

  • Daily fee unlocks dining perks, cultural activities, extra amenities, refillable water & more!

  • A short stroll to the Hawaii Convention Center

  • Offers 15,000 square feet of combined meeting space

  • Close to the nearby Pacific Ocean and Waikiki walk

  • Adjoins Ala Moana Center shopping mall

Our accommodation(s)

Hotel location

Ala Moana Honolulu by Mantra

410 Atkinson Drive
96814 HONOLULU
United States

GPS:21.2901918, -157.83968

Telephone
Fax +1 808-944-3974

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Meeting rooms
  • 100% Non Smoking Property

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.4/5  6,877 reviews

TripAdvisor Rating  3.8/5  5,329 reviews

Customer review rating 3.0/5

Sheila F. Business - Confirmed reviews ALL

I felt like the bed was not as sturdy when I would get into bed. I kind of felt like it was shifting, almost as if the bed was breaking, but I couldn’t figure out what it was.

Aloha, Thank you for taking the time to share your feedback. Your comments have been notated and will be addressed accordingly. Mahalo, Guest Services Manager Ala Moana Hotel by Mantra

Customer review rating 5.0/5

Jim K. Business - Confirmed reviews ALL

21 days working the Sony Open. Thanks to your incredible staff, my stay was relaxing and a joy.

Aloha, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Mahalo, Guest Services Manager Ala Moana Hotel by Mantra

Customer review rating 5.0/5

Billie J. G. Families - Confirmed reviews ALL

Great access to Ala Moana Beach Park, shopping, dining and wonderful concierge, front desk and house keeping staff. The bonus - Starbucks on site.

Aloha, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Mahalo, Guest Services Manager Ala Moana Hotel by Mantra

Find a better use for your money

TripAdvisor rating 3.0/5

Flavio P TripAdvisor review

Although location is its greatest strength—being connected to the Ala Moana Center and just a 5-minute drive from Waikiki Beach—this hotel has several issues, which I detail below: 1. The property blatantly ignores the fact that it belongs to the ALL Accor network, offering almost none of the loyalty program benefits such as a welcome drink, room upgrades, or early check-in/late check-out (subject to availability). 2. The staff is rude and poorly trained. This was reflected in their inability to explain discrepancies in the final bill and the fact that they left only two bath towels when we were a party of four. 3. Breakfast is expensive with poor variety and served by grumpy staff. 4. Parking is expensive ($40/day) and cannot accommodate the demand from hotel guests. 5. Hidden charges can increase your original bill by up to 30%. The 'included' breakfast covers only 2 people (not the 4 in the room), and the property adds another 20% in various fees not detailed prior to checkout. 6. The room had tiny beds, despite being advertised as Queen size, and the showers had zero pressure. 7. The front desk staff is lazy and indifferent; they couldn't even be bothered to call the room to let us know our Doordash order had been delivered. In short, there are many other options with better value for money in the Honolulu area and beyond—find a better use for your money.

Regular hotel.

TripAdvisor rating 3.0/5

Y C TripAdvisor review

This hotel was very convenient because its location, the room was ok, parking on premises is expensive but necessary, a mall center near the hotel with all you could need, a car rental inside the hotel and many more.

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Other web-users rate our hotel

  • 2,588 reviews 9.3/10 Location
  • 2,923 reviews 6.4/10 Room
  • 2,853 reviews 8.3/10 Service
  • 28 reviews 6.6/10 WiFi
  • 1,163 reviews 6.5/10 Cleanliness
  • 801 reviews 6.6/10 Amenities
  • 267 reviews 7/10 Breakfast

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