Ala Moana Honolulu by Mantra

Customer review rating (ALL Rating) 4.3/5 7,802 reviews

Hotel extras

  • Feel reassured with access to AXA medical teleconsultation free of charge

  • A short stroll to the Hawaii Convention Center

  • Offers 15,000 square feet of combined meeting space

  • Close to the nearby Pacific Ocean and Waikiki walk

  • Adjoins Ala Moana Center shopping mall

ALLSAFE approved hotel

Our accommodation(s)

With over 1,000 hotel rooms boasting sweeping views of the Honolulu cityscape, surrounding mountains, and sunsets over the Pacific Ocean. Each room offers complimentary Wi-Fi, a microwave oven and a refrigerator. Suites include a fully equipped kitchenett It's your ideal accommodation whether you're visiting Honolulu for business, with a group, on a vacation, or simply looking for the perfect kamaaina hotel.

Hotel location

Ala Moana Honolulu by Mantra

410 Atkinson Drive
96814 HONOLULU
United States

GPS:21.2901918, -157.83968

Hotel services

Check-in from - Check out up to

In summary
On site
  • Swimming pool
  • Shuttle
  • Restaurant
  • Wheelchair accessible hotel
  • Well-being
  • Air conditioning
  • Wi-Fi
  • Meeting rooms

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.3/5  7,802 reviews

TripAdvisor Rating  4.0/5  5,044 reviews

Certificate of excellence 2022

Comfortable, Convenient and Economical

TripAdvisor rating 4.0/5

D9129RWdougs Business - TripAdvisor review

Predictable hotel, with Aloha spirit, great location and reasonable price. Interconnected via sky bridge to the Ala Moana shopping center, walking distance to Ala Moana park, nice exercise room and pool area, and full service Starbucks in the nice lobby. While the rooms are small, helpful conveniences are packed-in, including micro-kitchenette, desk and even a small couch in one-bed units. While parking is available, it is limited and can be expensive. Some construction is underway on one of the tower wings.

A restful holiday

Customer review rating 4.5/5

Ian C. Couples - Confirmed reviews ALL

We were greeted warmly and that was the general feeling during our stay

Dear IAN C., We very much appreciate your comments regarding your stay at the Ala Moana Honolulu by Mantra. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Debi Streeter

Well located

Customer review rating 3.0/5

Lola E. Families - Confirmed reviews ALL

Arrived late in a one bedroom suite with 4people. Sofa bed was not made up and waited awhile for linen to be delivered. We got 1 pillow, few sheets and a very thin blanket for the two of us to share. Very disappointing and inconvenience for the amount of money we paid.

Dear Pamela E., Thank you for taking the time to tell us about your experience at the Ala Moana Honolulu by Mantra. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mantra, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Debi Streeter

Good stay!

Customer review rating 5.0/5

Anonymous Families - Confirmed reviews ALL

Everyone was very friendly and helpful

Dear Phyllis M., We very much appreciate your comments regarding your stay at the Ala Moana Honolulu by Mantra. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Debi Streeter

Convenient

TripAdvisor rating 3.0/5

sbhuiyan105 Families - TripAdvisor review

The staff were very robotic. There was no warmth. Asking a question seems irritable for them. Even the staff in the boutiques were not warm. Only the staff of the pool and restaurants were very nice. Our rooms were ok. The bed was comfortable. But the AC was very noisy. The bathroom was ok, but the curtains were smelly. The building foundation are cracking, soon it needs to be renovated certain areas. Overall, it was an average stay.

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Other web-users rate our hotel

  • 3,067 reviews 8.7/10 Location
  • 3,373 reviews 5.9/10 Room
  • 3,387 reviews 7.9/10 Service
  • 39 reviews 7.8/10 WiFi
  • 1,448 reviews 6.5/10 Cleanliness
  • 1,250 reviews 3.5/10 Comfort
  • 211 reviews 6.5/10 Breakfast

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