Ala Moana Honolulu by Mantra 3 stars

Customer review rating 4.4/5 6,614 reviews

ALLSAFE approved hotel

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Ala Moana Honolulu by Mantra
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+ 10 Services

Hotel extras

  • Adjoins Ala Moana Center shopping mall

  • A short stroll to the Hawaii Convention Center

  • Offers 15,000 square feet of combined meeting space

  • Close to the nearby Pacific Ocean and Waikiki walk

  • No additional Resort Fee

Services in the hotel and nearby

Check-in from 15h00

Check out up to 11h00

Paying

Services and practical information
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Babysitting on request Paying
  • 100% non-smoking hotel
  • Air conditioned
  • DANIEL K INOUYE INT AIRPORT Paying
  • Reception open 24 hours a day
  • Laundry Paying
  • Boutiques/shopping Paying
  • Porter
  • Concierge
Leisure and activities
  • Outdoor unheated pool
  • Fitness centre
  • Well-being
  • Babysitting on request Paying
Catering
  • Breakfast Paying
  • 2 Restaurant(s)
Business services
  • 11 Meeting room(s)
  • Self service business centre Paying
  • Copy/print service available Paying

Hotel location

Ala Moana Honolulu by Mantra

410 Atkinson Drive
96814 honolulu
united states

Tel: +18003676025

Fax: (+1)808/9443974

Check-in from 15h00

Check out up to 11h00

  • By plane

    DANIEL K INOUYE INT AIRPORT At 13km / 8.08 miles - Shuttle paying

GPS :21.2901918, -157.8396799

Our accommodation(s)

With over 1,000 hotel rooms boasting sweeping views of the Honolulu cityscape, surrounding mountains, and sunsets over the Pacific Ocean. Each room offers complimentary Wi-Fi, a microwave oven and a refrigerator. Suites include a fully equipped kitchenett It's your ideal accommodation whether you're visiting Honolulu for business, with a group, on a vacation, or simply looking for the perfect kamaaina hotel.

Our restaurants and bars

CAFE 410

Type of cuisine: Bistro

Cafe 410 is the ideal way to start your morning and offers family friendly meals within moments of your accommodation.

  • Monday -
  • Tuesday -
  • Wednesday -
  • Thursday -
  • Friday -
  • Saturday -
  • Sunday -

STARBUCKS

Quick, convenient, and caffeinated, our in-house Starbucks will set you up for whatever your day will throw at you. Beer and wine available from 2.30pm.

Non contractual photo

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 11

  • Maximum size: 640

  • Maximum capacity: 750 people

  • Maximum banquet capacity: 500 people

Find out more

Our guest reviews for
Ala Moana Honolulu by Mantra

100% genuine reviews from our guests

Find out more

ALL Rating 4.4/5

6,614 reviews

tripadvisor

TripAdvisor Rating 4.0/5

4,737 reviews

Excellent, great room, very friendly and accommodating staff

Customer review rating 5.0/5

Kevin L. Solo - 22/07/2021 Confirmed reviews ALL

Was great, would never stay anywhere else in Honolulu

Aloha and Good Afternoon Mr. L., We very much appreciate your comments regarding your stay at the Ala Moana Honolulu by Mantra. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Matthew McGuigan Hotel Manager | Ala Moana Hotel by Mantra 410 Atkinson Drive Honolulu, HI 96814 United States P: +1… | F: +1… | ma… | www.alamoanahotelhonolulu.com

Great stay

Customer review rating 4.5/5

Verly D. Couples - 22/07/2021 Confirmed reviews ALL

Front dest employee was very nice and the room was very clean.

Aloha and Good Afternoon Mrs. D., We very much appreciate your comments regarding your stay at the Ala Moana Honolulu by Mantra. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Matthew McGuigan Hotel Manager | Ala Moana Hotel by Mantra 410 Atkinson Drive Honolulu, HI 96814 United States P: +1… | F: +1… | ma… | www.alamoanahotelhonolulu.com

GREAT STAY

Customer review rating 5.0/5

Karen F. Families - 21/07/2021 Confirmed reviews ALL

We were welcomed with Aloha. We have lived on the island for 5 years and returned to visit. We wanted to true Aloha experience and wanted to always stay at your hotel. We frequently visited the Signature Restaurant and loved the location. We were not disappointed in the hotel and restaurant this time.

Aloha and Good Afternoon Mrs. F., We very much appreciate your comments regarding your stay at the Ala Moana Honolulu by Mantra. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Matthew McGuigan Hotel Manager | Ala Moana Hotel by Mantra 410 Atkinson Drive Honolulu, HI 96814 United States P: +1… | F: +1… | ma… | www.alamoanahotelhonolulu.com

It was a wonderful place to stay.

Customer review rating 3.5/5

Joseph E. B. Couples - 20/07/2021 Confirmed reviews ALL

It was a good stay. Very happy with the room and the ocean view.

Upgraded pool, downgraded room

Customer review rating 1.5/5

Brennan C. Families - 20/07/2021 Confirmed reviews ALL

Was just there for the night, so we didn’t get to enjoy all of the upgrades, just the unsatisfactory room. Beds were uncomfortable, pillows were lumpy, linens were not soft, and had to wait over an hour, 2 calls for extra pillows. The room just seemed to be lower quality than I remember them being.

Aloha and Good Afternoon Mr. C., I would like to first apologize for the experience you have while with us at the Ala Moana Hotel by Mantra. What you’ve described in your experience is not at all the standard we hold our selves to nor will it goes unaddressed. While I wish that we could have done far more to exceed your expectations, I am confident that your feedback will result in correcting the issues and retraining our employees. We acknowledge the decline in the quality of the room and have begun to make changes, beginning with the upgrade of bed, pillow and bed linens. This very project is expected to be complete in October. Mr. C., I sincerely appreciate the time you’ve given to provide this feedback as well as the opportunity to learn and grow from it. Mahalo Nui Loa and Warmest Regards, Matthew McGuigan Hotel Manager | Ala Moana Hotel by Mantra 410 Atkinson Drive Honolulu, HI 96814 United States P: +1… | F: +1… | ma… | www.alamoanahotelhonolulu.com

Alway convenient to where I need to go

Customer review rating 5.0/5

Marcia H. Solo - 20/07/2021 Confirmed reviews ALL

Comfortable room Convenient location

Great Experience

Customer review rating 4.0/5

Anonymous Families - 20/07/2021 Confirmed reviews ALL

Three nights on the 34th floor in a lovely one-bedroom suite with a stunning view, excellent service, helpful and friendly staff. Overpriced self-parking — $15 more than advertised — and very frustrating mask mandate everywhere.

Aloha and Good Morning Mrs. S., Thank you kindly for your very generous feedback stemming from your most recent experience at the Ala Moana Hotel by Mantra. I'm thrilled to hear you enjoyed your stay and appreciate the recognition of our wonderful staff. Your feedback is great motivation for us to continue to deliver truly memorable experiences. I wish we could have offered a less conservative covid-19 protocol experience as it clearly has a negative impact on all parties. Mrs. S., as you are aware our guest’s feedback is our ultimate one true measure to benchmark our facilities & services, so any suggestions on how we can further improve your experience is most certainly always very welcomed & taken on board. Thank you again for the opportunity to deliver a truly memorable experience and we look forward to welcoming you back soon. Mahalo Nui Loa and Warmest Regards, Matthew McGuigan Hotel Manager | Ala Moana Hotel by Mantra 410 Atkinson Drive Honolulu, HI 96814 United States P: +1… | F: +1… | ma… | www.alamoanahotelhonolulu.com

We’ll located, good stay

Customer review rating 4.0/5

Ray V. C. Couples - 20/07/2021 Confirmed reviews ALL

It was a good stay since it was our 40th anniversary. Two disappointing situations: 1) we stayed in room 2908 and which was a very nice ocean View room. However, the paint on the wall is not done. It looks like they trying to repaint the wall. 2) Since it was our 40th wedding anniversary the the person that took our hotel reservation recommended for us to have dinner at the Signature Restaurant on your he 36th floor. We had a 7:00pm reservation so we went in and at 6:30 to to have cocktails before dinner, I mentioned to the hostess that we have reservations but she didn’t even asked for our name, they were going to put us wherever there was an available table. When I made the reservation they asked me if we were celebrating anything special which I mentioned that it was our 40th anniversary and if they seat us on a nice table. (When I mentioned that I have a reservation they didn’t even ask for my name) I was very disappointed!

Great stay

Customer review rating 5.0/5

Jazmine Families - 20/07/2021 Confirmed reviews ALL

Amazing stay overall. Staff was very nice and helpful! We were so pleased with our stay, we extended our trip an extra day, TWICE! Definitely recommend to others !

Customer review rating 3.5/5

C Couples - 19/07/2021 Confirmed reviews ALL

The price ($270) was a little expensive for the value offered. Self parking was the only option available for $34.50/day and the parking garage was very dirty and grungy. We checked in at the front desk and the receptionists were very polite, welcoming, and helpful. However, when we got to the room, there were smudges on some of the counter surfaces, light stains on the bed sheets, and we also found hair in a few places on the bed and in the bathroom. Surrounding noises from other rooms, and the hallway could be heard. The smoke detector was beeping and maintenance had to come to the room and change the battery. Also, the telephone couldn't connect us to the front desk.

Good stay

Customer review rating 4.5/5

Adele S. Couples - 19/07/2021 Confirmed reviews ALL

Friendly Staff

Well located

Customer review rating 4.0/5

Anonymous Solo - 19/07/2021 Confirmed reviews ALL

Very satisfactory

Great location but really dirty

Customer review rating 2.5/5

Kamaaina Couples - 19/07/2021 Confirmed reviews ALL

I always choose this hotel because they treat Kamaaina well and it’s excellent location. I stayed two times over the two weeks on both business and leisure this time. Both rooms looked really dirty… I had to bring my own disposal slippers on my second trip because carpets were dump and didn’t look well vacuumed. Yellow and black stains were on sheets and towels I questioned if they are replaced from previous guest??? You can see corners of rooms has 1/4 inches of dusts and bathroom had hairs which didn’t belong to me. I understand Hotel is aging and this is not a 5 star hotel but cleanness should be a priority especially in this COVID time. There’s not enough electric outlets for charging devises in the room I with they had alarm clock or room lamps with charger which shouldn’t cost much. Rooms has only two small pillows I had to call and ask for extra pillows. Again, location of this hotel is excellent and staffs are very friendly so I may still come back but I’ll definitely look for alternative hotel next time.

Aloha and Mrs. J., Thank you for the time and effort you took to provide this review of your Ala Moana Hotel experience and thank you for the feedback on our room cleanliness. Mrs. J., as you are aware our guest’s feedback is our ultimate one true measure to benchmark our facilities & services, so any suggestions on how we can further improve your experience is most certainly always very welcomed & taken on board. The feedback you have provided will be used to direct conversations of coaching and training in the Housekeeping department. Additionally, I wanted to let you know that we have begun the process of upgrading our beds and pillows, a project that should be complete in late October. Once again Mrs. J., thank you very much for sharing your feedback with us and others and thank you kindly for your continued loyalty. We look forward to the next opportunity to exceed your expectations. Mahalo Nui Loa and Warmest Regards, Matthew McGuigan Hotel Manager | Ala Moana Hotel by Mantra 410 Atkinson Drive Honolulu, HI 96814 United States P: +1… | F: +1… | ma… | www.alamoanahotelhonolulu.com

Great location

TripAdvisor rating 5.0/5

Jennifer C 19/07/2021 TripAdvisor review

This hotel is located right next to Ala Moana shopping center, and across from the Ala Moana park. It's easy walking distance into Waikiki, and quite convenient for many places nearby. I highly recommend the happy hour on the top floor, though get there early to get a table. Bring patience too, check in took a very long time but I think a lot of people arrived all at once.

very helpful staff, also friendly, clean room

Customer review rating 4.0/5

Anonymous Couples - 18/07/2021 Confirmed reviews ALL

all good, elevators long wait time, also noticed this last time we were there before co-vid and social distancing even, this was a very minor concern. We will be back again, keep up the good work Aloha

Nice views, love mall access

Customer review rating 3.5/5

Amy M. Families - 18/07/2021 Confirmed reviews ALL

Bed, pillows were comfy. Pool was freezing cold and only allowed so many in at a time. Big waste. Otherwise very friendly registration staff Ana front desk managers. Parking expensive. But is is Hawaii!!

Great Stay!

Customer review rating 5.0/5

Elaine Couples - 18/07/2021 Confirmed reviews ALL

always stay here and have a great stay; Signature on the 36th floor is always a highlight

Great Place

Customer review rating 5.0/5

Martha M. Solo - 17/07/2021 Confirmed reviews ALL

Just needed the room for a medical appointment. the staff was super friendly and helpful, and sympathetic to my needs. Room was comfortable and adequate to my needs. Nice to have the breakfast cafe open once again.

Aloha Martha M., Thank you so much for taking the time to tell us about your experience here at the Ala Moana hotel. I am pleased you enjoyed your stay and will be sure to share your feedback with the team. We look forward to welcoming you back! Mahalo, Daniel Barnard General Manager

Best location for shopping

Customer review rating 5.0/5

Kimberly Families - 17/07/2021 Confirmed reviews ALL

Thanks for the kama’aina rates!

Spacious and Breathtaking

TripAdvisor rating 5.0/5

Tasnic01 03/01/2021 TripAdvisor review

The room was like my very own apartment in a different country. It was so spacious I could almost get lost in my own room. The views were breathtaking and it had a nice balcony for me to overlook Ala Moana.

Aloha Taz M, Thank you very much for taking the time to share your kind words regarding your recent experience at Ala Moana Hotel by Mantra. We are very fortunate to feature some great apartments with beautiful views over Ala Moana Beach Park. Sitting on the balconies overlooking the ocean is certainly one of my favorite things to do. I am so glad that we were able to exceed your expectations and I can't wait to hopefully welcome you back very shortly. Warmest Regards, Glen Erickson General Manager Ala Moana Hotel by Mantra

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