Ala Moana Honolulu by Mantra

Customer review rating (ALL Rating) 4.3/5 7,418 reviews

Ala Moana Honolulu by Mantra - Image 1
Ala Moana Honolulu by Mantra - Image 2
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Ala Moana Honolulu by Mantra - Image 4
410 Atkinson Drive, 96814 HONOLULU, United States

Description

Hotel extras

  • Same day laundry/dry cleaning service

  • A short stroll to the Hawaii Convention Center

  • Offers 15,000 square feet of combined meeting space

  • Close to the nearby Pacific Ocean and Waikiki walk

  • Adjoins Ala Moana Center shopping mall

Our accommodation(s)

Hotel location

Ala Moana Honolulu by Mantra

410 Atkinson Drive
96814 HONOLULU
United States

GPS:21.2901918, -157.83968

Telephone
Fax +1 808-944-3974

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Meeting rooms
  • 100% Non Smoking Property

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.3/5  7,418 reviews

TripAdvisor Rating  4.0/5  5,209 reviews

Aloha spirit

TripAdvisor rating 4.0/5

GlennSandSailor Families - TripAdvisor review

Enjoyed our entire 5 night stay. This is a very large property. Staff were very friendly. Our room had a magnificent view. Very very short walk to Waikiki. The pool was lovely. Gym well equipped and maintained. 4 out of 5 for some very workable reasons. Recommend Valet over self parking. The garage is very tight and difficult to navigate. A few extra bucks per day and problem solved. Rooms are dated, especially the bathroom. Would like to see more “automation” in the check in check out process. Long lines.

Wonderful hotel

TripAdvisor rating 5.0/5

Letisha L TripAdvisor review

Very clean and this is most important! Great location. Everyone is so kind and helpful. Quiet as well. Directions to everywhere in the hotel are very clear.

Customer review rating 3.0/5

Anonymous Couples - Confirmed reviews ALL

Self parking too expensive

Dear David H., Thank you for taking the time to tell us about your experience at the Ala Moana Honolulu by Mantra. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mantra, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

Not a great experience

Customer review rating 1.5/5

Matt Friends - Confirmed reviews ALL

Rooms were dirty, furniture was stained and warm down, desk had no chair and had white powder on it, spots of mold visible in shower, no fan in fan in bathroom for circulation. Will actively dissuade others from staying here.

Dear Matthew C., Thank you for taking the time to tell us about your experience at the Ala Moana Honolulu by Mantra. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mantra, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

Ok

Customer review rating 3.5/5

Jim Couples - Confirmed reviews ALL

Room was not what I expected. We got double beds and not a king. Bathroom needs updated and it seemed only a few elevators were working. Ocean view was ok. Never got a final bill sent to me but I got this survey.

Dear James B., Thank you for taking the time to tell us about your experience at the Ala Moana Honolulu by Mantra. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mantra, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

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Other web-users rate our hotel

  • 3,026 reviews 8.8/10 Location
  • 3,352 reviews 5.8/10 Room
  • 3,173 reviews 7.8/10 Service
  • 48 reviews 6.3/10 WiFi
  • 1,314 reviews 5.8/10 Cleanliness
  • 1,221 reviews 3.7/10 Comfort
  • 775 reviews 5.7/10 Value
  • 294 reviews 7.4/10 Breakfast

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (VAT and tourist tax included) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.