Ala Moana Honolulu by Mantra

ملاحظة أراء العملاء (رأي ALL) 4.4/5 6,748 أراء

Ala Moana Honolulu by Mantra - Image 1
Ala Moana Honolulu by Mantra - Image 2
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Ala Moana Honolulu by Mantra - Image 4
410 Atkinson Drive, 96814 HONOLULU, الولايات المتحدة

الوصف

خدمات الفندق الإضافية

  • Daily fee unlocks dining perks, cultural activities, extra amenities, refillable water & more!

  • A short stroll to the Hawaii Convention Center

  • Offers 15,000 square feet of combined meeting space

  • Close to the nearby Pacific Ocean and Waikiki walk

  • Adjoins Ala Moana Center shopping mall

الإقامات المتوفرة لدينا

موقع الفندق

Ala Moana Honolulu by Mantra

410 Atkinson Drive
96814 HONOLULU
الولايات المتحدة

نظام تحديد المواقع العالمي (GPS):21.2901918, -157.83968

الهاتف
فاكس +1 808-944-3974

الوصول والتنقل

خدمات فندقية

تسجيل الوصول من - تسجيل المغادرة حتى

في الفندق
  • مسبح
  • موقف
  • مطعم
  • إمكانية التنقل بالكرسي المتحرّك
  • مركز اللياقة
  • وافاي
  • مكيف
  • صالات اجتماعات
  • فندق خالٍ تمامًا من التدخين

تقييمات نزلائنا

تقييمات نزلائنا

آراء العملاء الذين حجزوا على موقع all.accor.com

اطّلع على المزيد

رأي ALL  4.4/5  6,748 أراء

تقييم TripAdvisor  3.8/5  5,316 أراء

Disappointment and Disappearng water bottle

ملاحظة Tripadvisor 1.0/5

Bogdan N تقييم TripAdvisor المعتمد

I stayed at this hotel in October and I left behind my water bottle in my room. My water bottle had an address label with my name and mailing address. I called the hotel and spoke to someone in housekeeping. They promised to speak to the housekeeper who cleaned my room and call me back. I never saw the water bottle again and never received a callback from the hotel.

Dear Bogdan N, Thank you for sharing your experience regarding your recent stay with us. We understand the importance of personal belongings and regret to hear about the issue you encountered with your water bottle. While we strive to assist our guests with lost items, I apologize for the lapse in follow-up communication in your case. Your feedback is valuable, and we will use it to enhance our procedures in this area to better serve our guests in the future. Thank you for your understanding. Best regards, Ala Moana Honolulu by Mantra

Free ac all day & night

ملاحظة Tripadvisor 4.0/5

Pammy F تقييم TripAdvisor المعتمد

Been doing staycation for 17yrs, always another hotel/resort, between ending September to mid October. During the hot season, always love the people that work there, the breakfasts, the bars or restaurants we go to, the tub baths, king size beds, house slippers & robes, kitchenette, or actual kitchen, always a lanai or balcony. Thank you like always.

Dear Pammy F, Thank you for sharing your delightful experience with us. We are thrilled to hear that you have consistently enjoyed your staycations at Ala Moana Honolulu by Mantra, particularly appreciating our amenities and the service provided by our team. Your feedback regarding our breakfast offerings, room features, and overall ambiance is greatly valued. We look forward to welcoming you back for many more memorable stays. Warm regards, Ala Moana Honolulu by Mantra

Good family comfort

ملاحظة Tripadvisor 4.0/5

medanne1 تقييم TripAdvisor المعتمد

This is a low key comfortable hotel with Aloha. No pretentious overtones. There is a good restaurant and pub. The top floor has a high end restaurant with great views. The pool is small but really we go there for the proximity of the mall. Rooms are clean and comfortable. Good rates for kamaina.

Dear medanne1, Thank you for your positive feedback regarding your recent stay. We are delighted to hear that you found our hotel comfortable and appreciated the Aloha spirit that we strive to embody. It is wonderful to know that you enjoyed our dining options, as well as the cleanliness and comfort of your room. We look forward to welcoming you back for another enjoyable visit. Best regards, Ala Moana Honolulu by Mantra

Amazing staff in housekeeping and catering and convention services

ملاحظة Tripadvisor 4.0/5

Steven M تقييم TripAdvisor المعتمد

Recently spent 5 nights at Ala Moana in the Waikiki tower ocean view double room. The double rooms are relatively small, but feature a refrigerator and microwave. The views are nice of the marina. The housekeeping staff is amazing Melicia M was my housekeeper on the 28th floor and was so friendly and helpful. Further, was at a meeting and travel a ton to conferences and meeting and wanted to mention the exceptional catering and convention services team. Seldom have I seen a better team in place. Everyone really was amazing at making sure the entire stay was great. I might also mention, a bit of info at check-in other than your room number and elevator location might have been helpful. I probably would have done a 4.5 if possible.

Dear Steven M, Thank you for taking the time to share your experience at Ala Moana Honolulu by Mantra. We are delighted to hear that you had a positive stay and that our housekeeping and catering teams, particularly Melicia M, made a lasting impression on you with their exceptional service. Your kind words about our staff will certainly be shared with them, as they strive to create memorable experiences for our guests. We appreciate your feedback regarding the check-in process. Providing comprehensive information is important to us, and we recognize that additional details could enhance our guests' initial experience. Your comments will be considered as we continuously evaluate our services to improve guest satisfaction. Thank you once again for your valuable insights. We hope to welcome you back in the future for another enjoyable stay. Best regards, Ala Moana Honolulu by Mantra

Decent hotel just a few issues would make it better

ملاحظة Tripadvisor 4.0/5

Neil-from-Dallas تقييم TripAdvisor المعتمد

Stayed here while my wife had surgery. The hotel is decent, rooms clean but basic. Reasonably priced for Hawaii. Bathroom kind of small and could use amenities. The buffet breakfast is decent, lots of food and fairly tasty. Good access to Ala moanaa shopping center. Long wait for elevators although there was a big conference going on BUT this could be fixed as there is 1 elevator reserved for top flr restaurant and it sat open, not used the en tire time. Checkout was easy. Staff friendly and helpful. Starbucks in lobby hours could use tweaking. Lobby comfortable. Another issue is check in ,could be earlier. Would stay again and recommend for economy visit to Honolulu

بالاشتراك مع TripAdvisor

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مشغّل بواسطة Trustyou

يبدأ السعر من، لليلة واحدة لشخص واحد في فئة الغرفة المعنية قريبة من السعر، باستثناء الخدمات الإضافية، باستثناء الإفطار. يتوافق مع أدنى سعر عام بما في ذلك جميع الضرائب (قد تُدفع بعض الضرائب عند الوصول إلى الفندق (على سبيل المثال، ضريبة المدينة) وفقًا للوائح المحلية.) الخاصة بمكان الإقامة المعني ، الموجود على الموقع https://all.accor.com/ في هذا اليوم، للإقامة لمدة ليلة واحدة في اليوم التالي 20 أيام. متغير حسب الفترة والتوافر. السعر مضمون فقط في وقت الحجز. تُدفع جميع الحجوزات (في الخارج) بعملة البلد الذي يقع فيه الفندق. يتم تأكيد المبلغ فقط عند الحجز بعملة البلد الذي يقع فيه الفندق. قد تتم الإشارة إلى تقدير التحويل بعملتك، لكنه ليس تعاقديًا. في وقت الدفع، قد يفرض عليك المصرف الذي تتعامل معه رسومًا مصرفية و/ أو رسوم صرف.