Mercure Melbourne Doncaster

Примечание: отзывы клиентов (Рейтинг ALL) 4.5/5 Отзывов: 1 495

Гарантия
лучшей цены
Mercure Melbourne Doncaster - Image 1
Mercure Melbourne Doncaster - Image 2
Mercure Melbourne Doncaster - Image 3
Mercure Melbourne Doncaster - Image 4
6 Tower Street, 3108 DONCASTER, Australia

Описание

Особенности отеля

  • Spacious outside terraces with views of Melbourne City & the Dandenong and Yarra Ranges

  • Mercure Hotel Parking & Electric Vehicle Charging Stations

  • Access to a Fully Equipped 24 hour Gym & an Indoor/Outdoor pool

  • Book Mercure Meeting & Conference rooms with high-speed WIFI for all guests.

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Расположение отеля

Mercure Melbourne Doncaster

6 Tower Street
3108 DONCASTER
Australia

GPS:-37.786625, 145.12823

Телефон

Доступ и транспорт

Гостиничные услуги

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При отеле
  • Бассейн
  • Парковка
  • Ресторан
  • Фитнес-центр
  • Wi-Fi
  • Кондиционер
  • Завтрак
  • Помещения для деловых встреч
  • Курение на территории отеля запрещено
  • Обслуживание в номере

The Restaurant

Embark on a culinary journey of Modern Aussie flavors at our hotel, where you can savor the finest morning coffee, indulge in our Signature beef burger and mouth-watering chicken piccata, enjoy rooftop terrace views during happy hours

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Отзывы наших гостей

Реальные отзывы гостей, которые останавливались в нашем отеле

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Рейтинг ALL  4.5/5  Отзывов: 1 495

Рейтинг TripAdvisor  4.5/5  Отзывов: 37

Just wonderful yet again!

Примечание: Tripadvisor 5.0/5

Dean_Cer Семьи - Реальные отзывы TripAdvisor

Yet another spectacular stay this wonderful hotel is becoming my home away from home. From fantastic breakfasts to a wonderful dinner selection and barista coffee all day the Mercure has you covered for you dining desires. Rooms, hallways, common space, recreation and outdoor areas all immaculate!!! Iv said before and I’ll say it again this hotel has been designed with a no expense spared philosophy and high end materials that make you feel like royalty. I have to really make note of the incredible beds and pillows. Many people always seem to comment on these things but after dozens and dozens of different hotel stays over recent years the Mercure ranks for me in the top three, quite the achievement and impresses me no end as I know they have not economised on the beds, linen and pillows and au contraire, they are for certain high end. Anyhow I could go on and on about how much I love this place but wanted to thank some of the staff who added to our guest experience including: FO: Vivian, Sophiya F&B: Nathan, Claire, Chanel Chefs: Daryl, Nicholas, Yenny HK: Amelia, Sue Misc: David, Thisru, Naki And you have to try the waffles for breakfast! Thank you To GM Cameron for the hospitality from the team and see you all soon.

Dear Dean, Thank you very much for this kind review of your recent stay. We're absolutely thrilled to hear that your stay at Mercure Melbourne Doncaster was so enjoyable that it's becoming your preferred destination of comfort. We are delighted that you enjoyed our wide selection of breakfast offerings, delightful dinner options, and the quality of our barista coffee. It's pleasing to know that the impeccability of our rooms, hallways, common spaces, as well as the recreational and outdoor areas met your high standards. Your appreciation for the sophisticated design and premium materials used throughout our hotel is genuinely valued. It's wonderful to hear that our dedicated team members, including Vivian, Sophiya, Nathan, Claire, Chanel, Daryl, Nicholas, Yenny, Amelia, Sue, David, Thisru, and Naki contributed positively to your stay. I know they will greatly appreciate your kind feedback about their service. And yes, the waffles are a must-try for anyone visiting us! We look forward to seeing you again soon. Best regards, Cameron Abbott General Manager

Great location!

Примечание: Tripadvisor 5.0/5

Oz_Bloke169 Couples - Реальные отзывы TripAdvisor

Stayed in a suite and found the bed very comfortable, Shower and bath were excellent. Dining was tasty too - tried fish, steak, burgers and parma. Breakfast had poached eggs cooked exactly how we like it. I had special omelet too. Great chef was very obliging. This hotel is walking distance to Westfield Doncaster. Everything at your fingertips. Public transport is only across the road too. Parking is paid but plenty of spaces available.

Dear Oz_Bloke169, Thank you for such a great review. We are delighted to hear that your stay with us left such a lasting impression, from the comfort of our suite beds to the quality and variety of our dining options. It is wonderful to know that our chef's efforts to cater to your breakfast preferences were appreciated, and that our location provided the convenience and accessibility you desired. We take pride in offering ample parking spaces for our guests, even though it is a paid service, ensuring a hassle-free experience from arrival to departure. We look forward to a return visit from you in the future. Best wishes, Emmi Mae Luke, Executive Assistant Manager

TERRIBLE breakfast at Mercure Doncaster

Примечание: Tripadvisor 1.0/5

Staci H Семьи - Реальные отзывы TripAdvisor

Took advantage of the breakfast deal at Mercure Doncaster for locals. It was meant to be $25 per person and got charged $35 upon arrival. This had to be the WORST buffet breakfast we have ever had and we travel frequently. There was one cook catering for the whole restaurant. The poor guy was run off his feet. He couldn’t keep up with the demand and yet he just soldiered on. Hats off to him. He was doing a good job. As for the other staff, they could see he was under pressure and yet chose to chat at the front bar rather than step in and help. There was no food. Things were running low or empty. Bread was stale. Had to go and ask for scrambled eggs, bacon, tomatoes to be replenished. Everything was empty. Waited ages for an omelette and it wasn’t even what we asked for. No cheeses. Empty juice jugs. Terrible customer service. No professionalism at all. All the staff need customer training to say the least. Expect better Accor. Very, very disappointing!

Dear Staci H, Thank you for taking the time to provide your feedback. I believe our Director of Food & Beverage has reached out to you directly to discuss your feedback. Thank you very much for your feedback.

Service is great & room is spotless

Примечание: Tripadvisor 5.0/5

Amy W Couples - Реальные отзывы TripAdvisor

As a member of the Accor loyalty program, my stay at Mercure Melbourne Doncaster was enjoyable. Not only did I receive the impeccable service and cleanliness, but I was also pleasantly surprised to receive a complimentary bottle of wine to enjoy during my stay. This thoughtful gesture added an extra touch of hospitality to an already wonderful experience. I highly recommend Mercure Melbourne Doncaster for its outstanding service, cleanliness, and special perks for loyal guests like myself.

Dear Amy W, Thank you for taking the time to provide your feedback from your recent stay. It is lovely to read about your experience at our hotel and your experience. We hope to welcome you back soon. Mercure Melbourne Doncaster

Average room and experience

Примечание: Tripadvisor 3.0/5

Katiepri Couples - Реальные отзывы TripAdvisor

Several reasons for the eating average. Room incredibly small, you couldn’t walk down the sides of the bed, had to shuffle sideways. Cut my elbow twice on the sharp corner of the bedside table during the night as it was pushed up against the bed and no option to move it. Only one bedside table. Only one chair although supposed to be a queen room. Air con was very slow to respond to changes in temperature. Like hours to cool the room. Overall the room felt very claustrophobic. Meals in restaurant very expensive although breakfast was great and a great price. Charged a $7 surcharge on credit card but had to give a credit card for room bond even though everything was paid up front. Room parking and breakfast. The hotel is newish and was lovely and clean and tidy.

Dear Katiepri, Thank you for taking the time to provide your feedback from your recent stay. We have reached out to you directly to discuss your feedback in more detail. Many thanks, Cameron Abbott General Manager

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Другие интернет-пользователи оценили наш отель

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  • 832 Отзывов 8.2/10 Сервис
  • 16 Отзывов 7.1/10 Интернет
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  • 302 Отзывов 8.8/10 Чистота
  • 256 Отзывов 8.2/10 Удобства
  • 248 Отзывов 9.3/10 Атмосфера

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