The Sebel Melbourne Malvern 4,5 звезды

Примечание: Tripadvisor 4.0/5 Отзывов: 67

The Sebel Melbourne Malvern - Image 1
The Sebel Melbourne Malvern - Image 2
The Sebel Melbourne Malvern - Image 3
The Sebel Melbourne Malvern - Image 4
803 Dandenong Road, Malvern, 3145 МЕЛЬБУРН, Австралия

Описание

Особенности отеля

  • В апартаментах: бесплатный WiFi, отдельный балкон, большая кухня и ресторанное обслуживание.

  • Рядом с отелем Sebel Мельбурн Малверн находятся бары, кафе, магазины и рестораны.

  • Поблизости от Sebel Мельбурн Малверн — деловой квартал Мельбурна и основные транспортные сети.

  • В Sebel Мельбурн Малверн предоставляется охраняемая крытая парковка для гостей.

  • Для всех гостей в спа-центре Sebel Мельбурн Малверн доступны сауна и спортзал.

Наши номера

Пентхаус

Пентхаус с 3 спальнями с видом, оборудованной кухней и большим балконом

  • 6 чел. максимум
  • 206 m² / 2217 sq ft
  • Постель 3 x Большие двуспальные кровати
  • Виды: Вид на парк

Take advantage of our Flight + Hotel offers

Discover
Discover

Расположение отеля

The Sebel Melbourne Malvern

803 Dandenong Road, Malvern
3145 МЕЛЬБУРН
Австралия

GPS:-37.874256, 145.039085

Телефон
Факс +61 3 9021 2036

Доступ и транспорт

Гостиничные услуги

Регистрация заезда с - Регистрация выезда до

При отеле
  • Парковка
  • Доступ на инвалидном кресле
  • Фитнес-центр
  • Wi-Fi
  • Кондиционер
  • Курение на территории отеля запрещено

фитнес-центр

Недоговорная фотография

Наш фитнес-центр располагает современными тренажерами, спа-салоном и сауной.

Отзывы наших гостей

Отзывы наших гостей

Реальные отзывы гостей, которые останавливались в нашем отеле

Узнать больше

Рейтинг TripAdvisor  4.0/5  Отзывов: 67

Great staff

Примечание: Tripadvisor 5.0/5

Quest405075 Реальные отзывы TripAdvisor

I’ve been staying here for a night once a week for the past 12 months as I have medical treatment in a nearby hospital. I can’t say enough about how friendly and helpful the staff here have been, especially Simon who mostly checks me in. The rooms are all to a very good standard and very clean. The penthouse is amazing!! Tip, Ask for a room at the back where it’s quieter.

Sebel disgusts!

Примечание: Tripadvisor 1.0/5

Graybags666 Реальные отзывы TripAdvisor

The Sebel is extremely poorly designed, in terms of road access. There is no welcoming forecourt or front entrance. Instead, there is a steel automatic gate, and a roadside entrance lane on Dandenong Road, which is NOT actually a stopping lane. It is marked as a NO STANDING zone. So unfamiliar visitors have nowhere legal to stop while they work out how to get into the place, while I have to put up with ignorant people breaking the law and causing a dangerous road hazard by stopping in a No Standing Zone, every time I go that way. Sebel, you need to rethink your design, and the way you operate. You are an abomination! Do something to fix this, or just close down. Expect further action.

Good Location, Clean

Примечание: Tripadvisor 4.0/5

Navigator159437 Реальные отзывы TripAdvisor

Good location. Can walk to various restaurants. (*Check if they are open on a Monday). Ask for 'Malvern Map' at reception (usually on front desk). We were told (reception) that not many people request a south facing room, because of the traffic noise (road outside). We had requested a south room, but on arrival 'none were available'. Clean room, tv (free to air channels). frig, dishwasher, crockery, glasses, cutlery etc. Also provided: 'Longlife' milk in frig, tea, coffee sachets, dishwasher tablets, dishwashing liquid, tea towel., robes in bedroom, blanket and doona in bedroom cupboard. Bathroom: behind the slim mirror: hair dryer, toilet rolls. Pump soap dispenser In shower: dispenser with various including: shampoo, conditioner, body wash Parking instructions: very confusing! Ask, re-ask!

Penthouse stay

Примечание: Tripadvisor 1.0/5

Road14819192445 Friends getaway - Реальные отзывы TripAdvisor

We recently stayed with another couple in a 3 bedroom penthouse. To say that we were disappointed would be an understatement . The couch in the lounge had stains on it. After bringing it to the management’s attention it was cleaned the next day however it was left wet and therefore uncomfortable for us to use that evening. A dirty pair of underwear left on the balcony, lamps that didn’t work, substandard towels. The reception desk was never manned so it left a cold unwelcome feeling on entry. We have stayed a couple of times previously, unfortunately we won’t again

Do not recommend! Receptionist was insulting and management held no responsibility for the abhorrent behaviour of staff

Примечание: Tripadvisor 1.0/5

Steph W Реальные отзывы TripAdvisor

I stayed at The Sebel Malvern in January the night before my wedding and the days after (2 penthouses for 2 nights ). We also had 10-15 rooms booked for our guests to stay the night of the wedding. Unfortunately not the greatest experience and I would not encourage anyone to stay here. Great location but very VERY poor customer service. The rooms for my family and my husbands family weren’t cleaned, Day of the wedding we tried to get some more champagne flutes as there was only 2 supplied for a 3 bedroom penthouse. The man at reception wouldn’t help us and gave a list of reasons. 1. His staff apparently couldn’t speak English, 2. He couldn’t do it himself as he had a sore leg, 3 There was a house inspection that day and they were busy. When my fiancé at the time asked if the receptionist could please print off his vows (he had forgotten to print it before the wedding) he was told bluntly no. Now this seems bad enough as is but this wasn’t the biggest issue we had. We then come to find out that when our wedding guests are arriving to check into their rooms at the hotel the male receptionist thought it appropriate to complain to OUR wedding guests about the grooms family being “difficult” with their requests on the day of our wedding. 5 different rooms with our guests had this receptionist complain to them about our family. On check out day we spoke to reception about our disappointment with the customer service and (I assume the same male receptionist) decides to inform my now husband that it was his families fault and THEN COMPLAINS TO US? We requested to speak to management and the receptionist refused to ask management to come from out the back. I emailed the general manager of our issues after the wedding as we had organised all our rooms through them. The response was luck lustre and more of a slap in the face. Unfortunately no resolution, no apology to my husband or his family for the disrespect and abhorrent behaviour from the hotel receptionist and no real response from management. Our family and friends are aware of what happened and all have changed any plans with the company of hotels due to the mismanagement and poor customer service that was shown. I would not recommend especially if you’re wanting it for a special event.

В сотрудничестве с TripAdvisor

Другие интернет-пользователи оценили наш отель

  • 158 Отзывов 8.6/10 Расположение
  • 240 Отзывов 7/10 Номер
  • 138 Отзывов 6.9/10 Сервис
  • 12 Отзывов 5.8/10 Интернет
  • 126 Отзывов 5.2/10 Комфорт
  • 98 Отзывов 6.7/10 Чистота
  • 15 Отзывов 4.2/10 Еда
  • 5 Отзывов 3/10 Завтрак

В сотрудничестве с Trustyou

Другие отели поблизости

Все наши в отеле в городе Мельбурн

Указана начальная стоимость за 1 ночь для 1 человека в номере категории, указанной рядом с ценой, без учета дополнительных услуг и завтрака. Она соответствует самой низкой рыночной цене с учетом всех налогов (В соответствии с действующими нормами и правилами некоторые налоги могут взиматься по прибытию в отель (например, туристический налог).) на указанный вариант размещения, найденной на сайте https://all.accor.com/ в этот день, для проживания в течение одной ночи в ближайшие 20 дней. Может изменяться в зависимости от периода и наличия свободных номеров. Стоимость актуальна только на момент бронирования. Оплата проживания в отеле за границей производится в валюте страны, где расположен отель. Гарантируется только сумма, подтвержденная при бронировании в валюте страны, где находится отель. Примерная стоимость в вашей валюте, которая может быть указана, не является договорным условием. Во время оплаты вашим банком может взиматься комиссия за осуществление операции и (или) валютный обмен.