Mercure Melbourne Doncaster

고객 평점 (ALL 평가) 4.5/5 1,538 리뷰

Mercure Melbourne Doncaster - Image 1
Mercure Melbourne Doncaster - Image 2
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호텔설명

호텔 추가 정보

  • Spacious outside terraces with views of Melbourne City & the Dandenong and Yarra Ranges

  • Mercure Hotel Parking & Electric Vehicle Charging Stations

  • Access to a Fully Equipped 24 hour Gym & an Indoor/Outdoor pool

  • Book Mercure Meeting & Conference rooms with high-speed WIFI for all guests.

숙박

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호텔 위치

Mercure Melbourne Doncaster

6 Tower Street
3108 DONCASTER
Australia

GPS:-37.786625, 145.12823

호텔 접근 및 교통

호텔 서비스

체크인 시간 : 부터 - 체크아웃 시간 : 까지

호텔 인근
  • 수영장
  • 주차장
  • 레스토랑
  • 피트니스 센터
  • Wi-Fi
  • 에어컨
  • 조식
  • 회의실
  • 100% 금연 호텔
  • 룸 서비스

The Restaurant

Embark on a culinary journey of Modern Aussie flavors at our hotel, where you can savor the finest morning coffee, indulge in our Signature beef burger and mouth-watering chicken piccata, enjoy rooftop terrace views during happy hours

고객 리뷰

고객 리뷰

100% 인증된 실제 투숙객 리뷰

자세히 보기

ALL 평가  4.5/5  1,538 리뷰

TripAdvisor 평가  4.5/5  39 리뷰

Excellent

트립어드바이저 평점 5.0/5

Rangestar Solo travel - TripAdvisor 인증 리뷰

Was very pleased with my stay. Staff were friendly and helpful and looked after me very well. Highly recommend.

Dear Guest, Thank you for this great review. We are delighted that you enjoyed your stay with us and appreciate your kind comments about our team who work hard to ensure that we deliver the best service and always meet your expectations. Our guests' satisfaction is our highest reward. We look forward to welcoming you back soon. Kind regards, Emmi Mae Luke, Executive Assistant Manager

Quiet, Comfortable luxurious accommodation

트립어드바이저 평점 5.0/5

Blackdavel TripAdvisor 인증 리뷰

We were welcomed by a warm friendly person on check in. (Wish I could remember their name as they were fantastic.) They were expecting us and even remembered our names. As Accor members we were upgraded to a king bedroom 654. Great city views and very comfortable. The mattress was so good it did not move when the other rolled or got out of bed. The shower head was large and the pressure good. Everything was in great condition and the bed was awesome. We used the basement car park which was great for access to the lift. Although I didn't use the pool it looked great and there is an outside area adjacent so in good weather you can sit outside and enjoy the ambiance,

Dear Blackdavel, Thank you for this great review. We are thrilled to hear that your stay at Mercure Melbourne Doncaster was a memorable one. We are delighted that you enjoyed the upgraded king bedroom with its panoramic city vistas, the unparalleled comfort of our new mattresses, and the refreshing experience provided by our well-appointed shower facilities. It's wonderful to know that the ease of access from our basement car park contributed positively to your stay. Furthermore, the pool and adjacent outdoor area are indeed favorite spots for many of our guests to relax and soak in the ambiance, and we are glad you found them appealing, even if you didn't get a chance to use the pool itself. We look forward to welcoming you back soon. Kind regards, Emmi Mae Luke, Executive Assistant Manager

Just wonderful yet again!

트립어드바이저 평점 5.0/5

Dean_Cer 가족 - TripAdvisor 인증 리뷰

Yet another spectacular stay this wonderful hotel is becoming my home away from home. From fantastic breakfasts to a wonderful dinner selection and barista coffee all day the Mercure has you covered for you dining desires. Rooms, hallways, common space, recreation and outdoor areas all immaculate!!! Iv said before and I’ll say it again this hotel has been designed with a no expense spared philosophy and high end materials that make you feel like royalty. I have to really make note of the incredible beds and pillows. Many people always seem to comment on these things but after dozens and dozens of different hotel stays over recent years the Mercure ranks for me in the top three, quite the achievement and impresses me no end as I know they have not economised on the beds, linen and pillows and au contraire, they are for certain high end. Anyhow I could go on and on about how much I love this place but wanted to thank some of the staff who added to our guest experience including: FO: Vivian, Sophiya F&B: Nathan, Claire, Chanel Chefs: Daryl, Nicholas, Yenny HK: Amelia, Sue Misc: David, Thisru, Naki And you have to try the waffles for breakfast! Thank you To GM Cameron for the hospitality from the team and see you all soon.

Dear Dean, Thank you very much for this kind review of your recent stay. We're absolutely thrilled to hear that your stay at Mercure Melbourne Doncaster was so enjoyable that it's becoming your preferred destination of comfort. We are delighted that you enjoyed our wide selection of breakfast offerings, delightful dinner options, and the quality of our barista coffee. It's pleasing to know that the impeccability of our rooms, hallways, common spaces, as well as the recreational and outdoor areas met your high standards. Your appreciation for the sophisticated design and premium materials used throughout our hotel is genuinely valued. It's wonderful to hear that our dedicated team members, including Vivian, Sophiya, Nathan, Claire, Chanel, Daryl, Nicholas, Yenny, Amelia, Sue, David, Thisru, and Naki contributed positively to your stay. I know they will greatly appreciate your kind feedback about their service. And yes, the waffles are a must-try for anyone visiting us! We look forward to seeing you again soon. Best regards, Cameron Abbott General Manager

Great location!

트립어드바이저 평점 5.0/5

Oz_Bloke169 Couples - TripAdvisor 인증 리뷰

Stayed in a suite and found the bed very comfortable, Shower and bath were excellent. Dining was tasty too - tried fish, steak, burgers and parma. Breakfast had poached eggs cooked exactly how we like it. I had special omelet too. Great chef was very obliging. This hotel is walking distance to Westfield Doncaster. Everything at your fingertips. Public transport is only across the road too. Parking is paid but plenty of spaces available.

Dear Oz_Bloke169, Thank you for such a great review. We are delighted to hear that your stay with us left such a lasting impression, from the comfort of our suite beds to the quality and variety of our dining options. It is wonderful to know that our chef's efforts to cater to your breakfast preferences were appreciated, and that our location provided the convenience and accessibility you desired. We take pride in offering ample parking spaces for our guests, even though it is a paid service, ensuring a hassle-free experience from arrival to departure. We look forward to a return visit from you in the future. Best wishes, Emmi Mae Luke, Executive Assistant Manager

시설은 좋았으나 다소 추운감이 있다.

고객 평점 2.0/5

L. D. 비즈니스 - 전체(All) 통지 확인

청소를 하루 안하고 넘어갔다. 근무직원이 인수인계가 불명확하여 체크인을 다시 해야하는 수고로움이 있었다.

Lee님, 우선 저희 호텔을 방문해주셔서 감사합니다. 호텔 시설이 마음에 드셨다는 말씀을 듣고 매우 기쁩니다. 저희 호텔은 현대적인 스타일과 편안한 분위기의 객실을 제공하여 고객님의 휴식을 즐길 수 있도록 최선을 다하고 있습니다. 그러나 청소 서비스와 직원들간의 업무 인계와 관련해 아쉬움을 느끼게 해드린 점 죄송합니다. 청소 서비스가 한 차례 누락된 점에 대해 사과드리며, 이는 일반적인 서비스 수준이 아님을 확실히 알려드립니다. 또한 업무 인계에 대한 아쉬움을 인지하였으며, 이 점에 대해 더욱 세심한 주의를 기울일 수 있도록 노력하겠습니다. 소중한 의견 감사합니다. 부디 저희 호텔에서 머무시는 동안 Doncaster에서 편안한 여행 되셨길 바랍니다. 다음에 기회가 된다면 다시 한 번 뵐 수 있기를 기대하겠습니다. 감사합니다. Emmi Mae Luke, Executive Assistant Manager

제휴 TripAdvisor

그 외 웹 사용자 평가 등급

  • 425 리뷰 9.3/10 위치
  • 806 리뷰 8.5/10 객실
  • 854 리뷰 8.1/10 서비스
  • 15 리뷰 7.8/10 인터넷 가격
  • 364 리뷰 6.4/10 레스토랑
  • 310 리뷰 8.4/10 청결도
  • 261 리뷰 7.9/10 편의 시설
  • 250 리뷰 9.4/10 분위기

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