Mercure Melbourne Doncaster

고객 평점 (ALL 평가) 4.5/5 1,411 리뷰

아코르호텔 그룹 전 세계 호텔 최저가 보장
Mercure Melbourne Doncaster - Image 1
Mercure Melbourne Doncaster - Image 2
Mercure Melbourne Doncaster - Image 3
Mercure Melbourne Doncaster - Image 4
6 Tower Street, 3108 DONCASTER, Australia

호텔설명

호텔 추가 정보

  • Spacious outside terraces with views of Melbourne City & the Dandenong and Yarra Ranges

  • Mercure Hotel Parking & Electric Vehicle Charging Stations

  • Access to a Fully Equipped 24 hour Gym & an Indoor/Outdoor pool

  • Book Mercure Meeting & Conference rooms with high-speed WIFI for all guests.

숙박

Take advantage of our Flight + Hotel offers

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호텔 위치

Mercure Melbourne Doncaster

6 Tower Street
3108 DONCASTER
Australia

GPS:-37.786625, 145.12823

전화

호텔 접근 및 교통

호텔 서비스

체크인 시간 : 부터 - 체크아웃 시간 : 까지

호텔 인근
  • 수영장
  • 주차장
  • 레스토랑
  • 피트니스 센터
  • Wi-Fi
  • 에어컨
  • 조식
  • 회의실
  • 100% 금연 호텔
  • 룸 서비스

The Restaurant

Embark on a culinary journey of Modern Aussie flavors at our hotel, where you can savor the finest morning coffee, indulge in our Signature beef burger and mouth-watering chicken piccata, enjoy rooftop terrace views during happy hours

고객 리뷰

고객 리뷰

100% 인증된 실제 투숙객 리뷰

자세히 보기

ALL 평가  4.5/5  1,411 리뷰

TripAdvisor 평가  4.5/5  36 리뷰

Great location!

트립어드바이저 평점 5.0/5

Oz_Bloke169 Couples - TripAdvisor 인증 리뷰

Stayed in a suite and found the bed very comfortable, Shower and bath were excellent. Dining was tasty too - tried fish, steak, burgers and parma. Breakfast had poached eggs cooked exactly how we like it. I had special omelet too. Great chef was very obliging. This hotel is walking distance to Westfield Doncaster. Everything at your fingertips. Public transport is only across the road too. Parking is paid but plenty of spaces available.

Dear Oz_Bloke169, Thank you for such a great review. We are delighted to hear that your stay with us left such a lasting impression, from the comfort of our suite beds to the quality and variety of our dining options. It is wonderful to know that our chef's efforts to cater to your breakfast preferences were appreciated, and that our location provided the convenience and accessibility you desired. We take pride in offering ample parking spaces for our guests, even though it is a paid service, ensuring a hassle-free experience from arrival to departure. We look forward to a return visit from you in the future. Best wishes, Emmi Mae Luke, Executive Assistant Manager

시설은 좋았으나 다소 추운감이 있다.

고객 평점 2.0/5

L. D. 비즈니스 - 전체(All) 통지 확인

청소를 하루 안하고 넘어갔다. 근무직원이 인수인계가 불명확하여 체크인을 다시 해야하는 수고로움이 있었다.

Lee님, 우선 저희 호텔을 방문해주셔서 감사합니다. 호텔 시설이 마음에 드셨다는 말씀을 듣고 매우 기쁩니다. 저희 호텔은 현대적인 스타일과 편안한 분위기의 객실을 제공하여 고객님의 휴식을 즐길 수 있도록 최선을 다하고 있습니다. 그러나 청소 서비스와 직원들간의 업무 인계와 관련해 아쉬움을 느끼게 해드린 점 죄송합니다. 청소 서비스가 한 차례 누락된 점에 대해 사과드리며, 이는 일반적인 서비스 수준이 아님을 확실히 알려드립니다. 또한 업무 인계에 대한 아쉬움을 인지하였으며, 이 점에 대해 더욱 세심한 주의를 기울일 수 있도록 노력하겠습니다. 소중한 의견 감사합니다. 부디 저희 호텔에서 머무시는 동안 Doncaster에서 편안한 여행 되셨길 바랍니다. 다음에 기회가 된다면 다시 한 번 뵐 수 있기를 기대하겠습니다. 감사합니다. Emmi Mae Luke, Executive Assistant Manager

TERRIBLE breakfast at Mercure Doncaster

트립어드바이저 평점 1.0/5

Staci H 가족 - TripAdvisor 인증 리뷰

Took advantage of the breakfast deal at Mercure Doncaster for locals. It was meant to be $25 per person and got charged $35 upon arrival. This had to be the WORST buffet breakfast we have ever had and we travel frequently. There was one cook catering for the whole restaurant. The poor guy was run off his feet. He couldn’t keep up with the demand and yet he just soldiered on. Hats off to him. He was doing a good job. As for the other staff, they could see he was under pressure and yet chose to chat at the front bar rather than step in and help. There was no food. Things were running low or empty. Bread was stale. Had to go and ask for scrambled eggs, bacon, tomatoes to be replenished. Everything was empty. Waited ages for an omelette and it wasn’t even what we asked for. No cheeses. Empty juice jugs. Terrible customer service. No professionalism at all. All the staff need customer training to say the least. Expect better Accor. Very, very disappointing!

Dear Staci H, Thank you for taking the time to provide your feedback. I believe our Director of Food & Beverage has reached out to you directly to discuss your feedback. Thank you very much for your feedback.

Service is great & room is spotless

트립어드바이저 평점 5.0/5

Amy W Couples - TripAdvisor 인증 리뷰

As a member of the Accor loyalty program, my stay at Mercure Melbourne Doncaster was enjoyable. Not only did I receive the impeccable service and cleanliness, but I was also pleasantly surprised to receive a complimentary bottle of wine to enjoy during my stay. This thoughtful gesture added an extra touch of hospitality to an already wonderful experience. I highly recommend Mercure Melbourne Doncaster for its outstanding service, cleanliness, and special perks for loyal guests like myself.

Dear Amy W, Thank you for taking the time to provide your feedback from your recent stay. It is lovely to read about your experience at our hotel and your experience. We hope to welcome you back soon. Mercure Melbourne Doncaster

Average room and experience

트립어드바이저 평점 3.0/5

Katiepri Couples - TripAdvisor 인증 리뷰

Several reasons for the eating average. Room incredibly small, you couldn’t walk down the sides of the bed, had to shuffle sideways. Cut my elbow twice on the sharp corner of the bedside table during the night as it was pushed up against the bed and no option to move it. Only one bedside table. Only one chair although supposed to be a queen room. Air con was very slow to respond to changes in temperature. Like hours to cool the room. Overall the room felt very claustrophobic. Meals in restaurant very expensive although breakfast was great and a great price. Charged a $7 surcharge on credit card but had to give a credit card for room bond even though everything was paid up front. Room parking and breakfast. The hotel is newish and was lovely and clean and tidy.

Dear Katiepri, Thank you for taking the time to provide your feedback from your recent stay. We have reached out to you directly to discuss your feedback in more detail. Many thanks, Cameron Abbott General Manager

제휴 TripAdvisor

그 외 웹 사용자 평가 등급

  • 417 리뷰 9.2/10 위치
  • 775 리뷰 8.4/10 객실
  • 800 리뷰 8.3/10 서비스
  • 16 리뷰 7.1/10 인터넷 가격
  • 339 리뷰 6.6/10 레스토랑
  • 299 리뷰 8.9/10 청결도
  • 251 리뷰 8.3/10 편의 시설
  • 249 리뷰 9.4/10 분위기

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주변에 있는 다른 시설

Doncaster 지역 모든 호텔

해당 객실 카테고리의 1인 1박 요금에 가까운 가격입니다(조식 및 추가 서비스 제외). 이는 당일 https://all.accor.com/ 웹사이트에서 확인할 수 있는 해당 숙박시설의 모든 세금(VAT 및 관광세 포함) 포함 향후 20일 이내의 1박 최저가 공시 가격에 해당합니다. 기간 및 예약 상황에 따라 다를 수 있습니다. 이 요금은 예약 시에만 보장됩니다. 모든 해외 예약은 호텔이 위치한 국가의 통화로 결제 가능합니다. 예약 시 호텔이 위치한 국가의 통화로 확인된 금액만 보장됩니다. 귀하의 통화로 환산한 근사치를 제공해 드릴 수 있으나 이 액수에는 책임을 지지 않습니다. 결제 시 은행으로부터 은행 수수료 및/또는 환율 수수료가 청구될 수 있습니다.