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Hotel Chadstone Melbourne - MGallery by Sofitel 5성

고객 평점 4.3/5 922 리뷰

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Hotel Chadstone Melbourne - MGallery by Sofitel
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  • Local, seasonally sourced cuisine by award winning chefs

  • Extensive wellness facilities at Holism Retreat day spa

  • Anytime In Room Dining

  • Fashion, art & design await your discovery

  • Dive into relaxation at the indoor rooftop pool

호텔 및 주변 지역 서비스

체크인 시간 : 14h00부터

체크아웃 시간 : 11h00까지

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  • 회의실 13개
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호텔 위치

Hotel Chadstone Melbourne - MGallery by Sofitel

1341 Dandenong Road
3148 chadstone
australia

전화: +61391083333

팩스: (+61)3/91083334

체크인 시간 : 14h00부터

체크아웃 시간 : 11h00까지

  • Shuttle Bus :  Federation Square

  • 비행기로

    TULLAMARINE MEL 43km / 27마일

  • 차로

    WARRIGAL ROAD 1.2km / 0.75마일

  • 기차로

    HUGHESDALE 1.5km / 0.93마일

GPS :-37.888445, 145.082125

숙박

Hotel Chadstone Melbourne MGallery by Sofitel offers exquisite accommodation next to Chadstone Shopping Centre. Impeccable service and contemporary, stylish guest rooms, perfect for both the business and leisure traveller. Elegant aesthetics immediately transform you to a glamorous world, where each suite has a unique view overlooking Melbourne's city skyline, Port Phillip Bay or Mt Dandenong Ranges.

Classic Room with 1 King Size Bed

장애인 객실
  • 최대 인원: 2
  • 면적: 최저 시작가 29 / 312 sq ft
  • 전망: 전경 전망 *

이용 가능 여부에 따라

  • High speed internet
  • Bathrobe
  • Slippers
  • Pillow Menu
  • Coffee/tea making facilities(...)

Classic Room with 2 Queen Size Beds

장애인 객실
  • 최대 인원: 4
  • 면적: 최저 시작가 32 / 344 sq ft
  • 전망: 전경 전망 *

이용 가능 여부에 따라

  • High speed internet
  • Bathrobe
  • Slippers
  • Pillow Menu
  • Coffee/tea making facilities(...)

Superior Room with 1 King Size Bed

장애인 객실
  • 최대 인원: 2
  • 면적: 최저 시작가 33 / 355 sq ft
  • 전망: 전경 전망 *

이용 가능 여부에 따라

  • High speed internet
  • Bathrobe
  • Slippers
  • Pillow Menu
  • Coffee/tea making facilities(...)

Superior Room with 2 Queen Size Beds

장애인 객실
  • 최대 인원: 4
  • 면적: 최저 시작가 36 / 388 sq ft
  • 전망: 전경 전망 *

이용 가능 여부에 따라

  • High speed internet
  • Bathrobe
  • Slippers
  • Pillow Menu
  • Coffee/tea making facilities(...)

Deluxe Room with 1 King Size Bed, Open Bathroom

  • 최대 인원: 2
  • 면적: 최저 시작가 28 / 301 sq ft
  • 전망: 전경 전망 *

이용 가능 여부에 따라

  • High speed internet
  • Bathrobe
  • Slippers
  • Pillow Menu
  • Nespresso machine(...)

레스토랑 & 바

Pastore Restaurant

레스토랑 타입: 이탈리아식

Pastore - offers small plates to full tasting experiences, the menu by Scott Pickett presents Italian cuisine with Australian references, with a focus on woodfire-fulled cooking and handmade pasta. Pastore warmly welcomes you.

  • 월요일 닫은
  • 화요일 닫은
  • 수요일 닫은
  • 목요일 -
  • 금요일 -
  • 토요일 -
  • 일요일 닫은

ALTUS ROOFTOP

레스토랑 타입: 와인 바

Well positioned on the top floor, take in the city skyline views .

ALTUS BAR

An indulgent rooftop escape boasting an enviable collection of cocktails and wine. An intimate and enthralling atmosphere, the perfect spot to commence an evening or wind down.

비 계약 사진

ALTUS BAR AND LOUNGE

With elegance and sophistication Altus Bar and Lounge invites guests in to unwind, rewind and connect. Offering a bespoke list of beverages with the backdrop of the Melbourne skyline, it is the perfect environment to unwind solo or connect with a friend.

비 계약 사진

미팅 및 이벤트

미팅룸

  • 미팅룸: 13개

  • 최대 사이즈: 432

  • 최대 수용 인원: 360 명

  • 최대 연회 수용 인원: 360 명

자세히 보기


Hotel Chadstone Melbourne - MGallery by Sofitel 고객 리뷰

100% 인증된 실제 투숙객 리뷰

자세히 보기

ALL 평가 4.3/5

922 리뷰

tripadvisor

TripAdvisor 평가 4.0/5

97 리뷰

2021 트립어드바이저 우수 인증 (Certificate of Excellence)
2021으뜸 시설

Refreshing, modern and convienent

트립어드바이저 평점 5.0/5

990glenm Business - 19/04/2021 TripAdvisor 인증 리뷰

We enjoyed the freshness of the hotel, looks great, welcoming and convenient to Chadstone Shopping centre, great range of restaurants and food, easy parking. Great views & roof top pool, Very friendly service.

Exceptional service

트립어드바이저 평점 5.0/5

aladore2854 Business - 15/04/2021 TripAdvisor 인증 리뷰

Hemant Would like to mention great customer service by Hemant, he was great to deal with tried his best to make my stay at hotel chadstone live upto it's name :) clean rooms like the design would recommend 100%

Met all our expectations

트립어드바이저 평점 5.0/5

ghurst10 05/04/2021 TripAdvisor 인증 리뷰

Chosen for a mid week escape & an escape it was. Upgraded to 9th floor Superior King with sweeping views looking SW across suburban Melbourne, the city & the Bay. Very luxurious & service left nothing to be desired. Parking is secure & very convenient. The 24 level bar is amazing & dining in the restaurant was great with spectacular food.

Really Disappointed

트립어드바이저 평점 2.0/5

Jessicajane1982 31/03/2021 TripAdvisor 인증 리뷰

Sadly I was really disappointed with my trip. I had planned a much needed girls night with my bestfriend as we have small children. We were really looking forward to it. Firstly it took 25 mins to book in as there was only one person on counter and a massive line. This was 3pm on a Saturday. There was some staff member fluffing around in a suit moving an empty luggage cart around the foyer trying to look busy. My friend asked him if he could assist on counter but he said no and something about changing over of managements shift. We got the room and were really excited to have a few glasses of bubbles. My friends champagne was warm so we needed ice. My friend went out into the hall way and bumped into a housekeeper who said she would organise it. 25 minutes later and no ice my friend calls reception for the ice and also someone to help set up GoogleCrome as the tvs don't have any pay TV stations. Reception said the ice would be right up but they she didn't know how the GoogleCrome worked and couldn't help. Another 20 mins later no ice so I call reception and order it again and also ask about the GoogleCrome. I must have gotten someone else as they said the ice will be right up and they are sending someone up to sort the GoogleCrome. After another 15 mins my friend had to grab something from her car and then go looking for the ice. She leaves and 2 mins later I get a knock at the door. No ice! But I was offered a cup and saucer. She gets back about 15 mins later. She ended up going to the Bar to get some ice there. Couldn't believe it still hadn't been delivered. So if you want good service... do not book here! Also the room was dirty!!!! Not a great sign when you believe all this deep cleaning is happening because of the Corona Virus. We moved a bedside table to put in between our twin beds as we needed something to put our shared cheese platter on. The amount of dust underneath was unbelievable. I was able to scrape it into a massive pile. So id say it have never been vacuumed since the hotel was built. It was all just such as shame as we were so looking forward to our night. I expected it to be much better.

Very modern impressive hotel

트립어드바이저 평점 4.0/5

elizabeth m 25/03/2021 TripAdvisor 인증 리뷰

We had a comfortable stay in a relatively new hotel in a good position next to a huge shopping complex.Buffet breaky Covid style was ok but nothing over the top. Staff were generally pretty good and the room was clean and comfortable.

Such a wonderful piece of luxury out of the city.

트립어드바이저 평점 5.0/5

carmen p 17/03/2021 TripAdvisor 인증 리뷰

We stayed here for a quick short break. The hotel staff are friendly and go out of their way to assist. The hotel is art deco and the luxury extends across the hotel. Would highly recommend for a function, a shopping trip or just to relax and not leave the premises at all. Thank you Hotel Chadstone we had a ball.

Nice location and hotel

트립어드바이저 평점 4.0/5

Kaylene B 11/03/2021 TripAdvisor 인증 리뷰

The hotel and location was very nice, and convenient for what I was looking for. At check in I felt they were underprepared, as a Platinum member I did not receive my welcome drink voucher at check in and was required to contact reception to follow up, robes and slippers were being placed in the room after we had checked in. There was no opportunity to take advantage of the membership with 50% off food as the restaurant was closed, There was no control over social distancing at breakfast.

Very comfortable hotel

트립어드바이저 평점 4.0/5

OB52 10/03/2021 TripAdvisor 인증 리뷰

Second time stay at Chadstone and again found the rooms and facilities excellent. Efficient, personal and pleasant experiences at reception. Room was spacious and very comfortable, spotlessly clean in all areas. Good size bathroom and amenities. Great location if you're in the area for shopping with plenty of places to eat. Our only disappointment was with the breakfast. We understand that Covid restrictions impact on catering, but both the service and the food could have been much better. Hopefully, the breakfast service we received prior to the pandemic will again return to this hotel. We certainly recommend staying and would do so again if in the area.

Very Good

트립어드바이저 평점 4.0/5

552ronr 10/03/2021 TripAdvisor 인증 리뷰

A really nice hotel with a beautiful view of the City and surrounding suburbs. Lovely Swimming pool spa and bar. Friendly staff. Found a piece of plastic on table below TV and window was not cleaned from inside!! Dinner in Restaurant was great.

Stylish Rooms

트립어드바이저 평점 3.0/5

Darren M 01/01/2021 TripAdvisor 인증 리뷰

Stayed here on 28th Dec in a Deluxe Suite. Room was very nice and well appointed. I stayed in this hotel when it first opened and the staff were great. It would appear that their service levels have now fallen away significantly. We dropped our bags at reception at 12pm and went shopping. Received a call to say room was ready at 2pm, went back checked in and half expected bags to be in our room, they were not. We booked a deal with them that included a bottle of wine and $30 food drink credit. I had to ask for the wine and on check out had to get the bill adjusted to include the $30 off. The Pastore restaurant attached to the Hotel is not open Monday. The hotel used to have a restaurant called the Altus but it is closed. You can not just walk into the bar, you need to book a time. When I asked where we could eat I was told they have a tapas menu in the bar. Being an Accor Plus member I asked if I could use my card for 50% off food there and was told yes. When we went there we were told it cannot be used. young guy at reception did not know how to handle my disappointment of being told the wrong information. I saw the manager and to his credit he resolved it. On night 2 we ate in the Pastore Restaurant but received discount only off Main Meals so Accor Plus members be aware of this. We booked for breakfast at 9.45am. We both ordered omelettes which arrived at 10.40am and there were only 4 other tables when we arrived. We were asked 3 times by different people if we would like to order. Told 2 different people we didn't want savoury treats but still got them anyway. We went back to the room at 11.10am to get our bags but key didn't work as it was after 11am. I think overall this hotel when it first opened had a vision for what they were trying to achieve but they are well short of where they would like to be. No real benefits for Accor Plus members here either with limited dining options.

Steer clear of breakfast!

트립어드바이저 평점 4.0/5

X5006UOjames 24/12/2020 TripAdvisor 인증 리뷰

Horrible breakfast...we actually couldn't believe it was possible to take an hour to serve eggs on toast, but it is possible. Also the pool is way too cold...3rd stay here for the year and no change to pool temp.

Highly recommended

트립어드바이저 평점 5.0/5

vanessalpatten 24/12/2020 TripAdvisor 인증 리뷰

Incorporated a mini break with shopping at Chadstone Xmas shopped, cocktailed , rested and repeated Hotel is beautiful staff obligingly awesome Then we repeated .. shopped & cocktails Exhausted we called in room service The desert being the highlight Can’t wait till I return

Every shoppers dream

트립어드바이저 평점 5.0/5

andreahY7160ST 12/12/2020 TripAdvisor 인증 리뷰

I spent two indulgent nights at this hotel to Christmas shop at the adjacent shopping centre. Not only is the location perfect for shopping the hotel is new luxurious supported by amazing staff. If your budget allows upgrade to a suite. Make sure you take the time for a swim and I highly recommend the crumpets and berries for breakfast. Finally and importantly good COVID safety applied to all areas of the hotel.

great place to stay

트립어드바이저 평점 5.0/5

Frogwooz 12/07/2020 TripAdvisor 인증 리뷰

From the minute I called to make the reservation, until the minute I left, I felt valued. Every staff member were wonderful and couldn't do enough for us. Very clean place. Everything was excellent value. Fabulous pool and the view from the pool it terrific.

Great place to stay

트립어드바이저 평점 5.0/5

BTPMH 04/03/2020 TripAdvisor 인증 리뷰

This was our second visit since property opened Nov.19 The service staff and facilities all first class reception check in /out excellent housekeeping very very good Buffet Breakfast at Pastore on ground floor Delightful Breakfast Chef the Best nothing was to much trouble a Fantastic team effort All in all a great Hotel on the door step of a world class facility Chadstone shopping centre

Love this hotel

트립어드바이저 평점 5.0/5

F9142RPrachele 05/02/2020 TripAdvisor 인증 리뷰

My husband and i recently stayed at Hotel Chadstone and love everything about this hotel. The customer service from all the staff was excellent. They are very friendly and helpful. The design of the room was perfect. My husband and I also loved the decor in the room. We will totally be staying at this hotel again.

Dear F9142RPrachele, Thank you for choosing to stay at Hotel Chadstone and for your excellent review. I am so thrilled to read that you had a great visit and enjoyed our property's location along with our staff and the facilities. Your review is very encouraging and it will be my pleasure to share it with the team. I appreciate your feedback and I hope to see you back again soon. Sincerely, Vivek Singh Director of Operations

Chaddy Hotel

트립어드바이저 평점 3.0/5

welkojje Business - 27/01/2020 TripAdvisor 인증 리뷰

Nice new hotel right in the Fashion District of Chadstone - BUT - needs some tweaking. It may be an M Gallery Hotel by Sofitel but it is certainly not a Sofitel standard. Service is not great, the room i had on floor 10 suffered a great deal of road noise and loud whistling or air around the door due to poor door seals. Poor water pressure in the shower. Slow or no service in the bar area at times and equally poor in the breakfast area (had to ask for my coffee twice)

Dear Welkojje, Thank you for taking the time to review your stay. It was a pleasure to have you with us. I am happy to hear that you enjoyed our property's location and facilities. However, it is unfortunate to read that we did not meet your expectations in some aspects of your stay. Please except our sincere apologies for the shortfalls you experienced during your time with us. Rest assured your comments have been passed on to the team for review and appropriate action. Once again, thank you for your feedback. I do hope that we will have the opportunity to welcome you back to the hotel in the near future. Sincerely, Vivek Singh Director of Operations

Great stay

트립어드바이저 평점 5.0/5

Paul S 21/01/2020 TripAdvisor 인증 리뷰

We stayed at the hotel chadstone as a wedding anniversary night out. The hotel was excellent, we had a bayside room with wonderful views. The room was lovely and even had a seperate toilet. We had a surprise congratulations plate of sweets on arrival, which was so nice. Prior to dinner was a short walk to the shopping centre to catch a movie (little women). Then a short time back to the room before We had dinner at the pastore restaurant on the ground floor and the service and food was fantastic. We then went for a late night dip in the pool and spa on the top floor, just wonderful. Then back to our room for a long sleep. Buffet Breakfast, in pastore , was also excellent. We’ve stayed in many great hotel in the world and the hotel chadstone matches some of the best we have stayed in. Highly recommended.

Dear Paul, Thank you for sharing your review on your recent stay with us with the TripAdvisor community. I am so thrilled to read that you enjoyed your visit at the hotel. I really appreciate your kind comments about our property's facilities and our offerings. Your review is very encouraging to read and it will be my absolute pleasure to share it with the team. Thank you again for your feedback and we look forward to providing you another memorable experience in the future. Sincerely, Vivek Singh Director of Operations

Shoppers Paradise

트립어드바이저 평점 5.0/5

Venture41215349937 Solo travel - 20/01/2020 TripAdvisor 인증 리뷰

Lovely new hotel. Very nice decor very modern and luxurious interior. Valet parking most convenient, taking the stress out of parking. A total shoppers paradise with Chadstone Shopping Centre basically out the front door.

Dear Venture41215349937, Thank you for sharing your review on your recent stay with us with the TripAdvisor community. We are so happy to hear that you had a wonderful experience with us and enjoyed what we have to offer. We are indeed superbly located part of the world-class retail, dining, lifestyle and entertainment destination that is Chadstone – The Fashion Capital. It was such a pleasure having you stay with us and we hope to see you again in the near future. Sincerely, Vivek Singh Director of Operations

Novotel Chadstone

트립어드바이저 평점 5.0/5

js0bey Couples - 19/01/2020 TripAdvisor 인증 리뷰

Lovely hotel, with a wonderful panoramic view from the top bar and pool. Staff were lovely and welcoming. Hotel was very clean and our lasting impressions were very positive. Food was great however table service for coffee at breakfast was pretty much non existent despite it not being busy. I pretty much had to stalk a waiter to get any! The maitre'd was apologetic though and did get it for us himself.

Dear js0bey, Thank you for taking the time to review you recent stay at the hotel. Please accept my sincere apologies for the inconveniences experienced. I am very disappointed to hear about the service you received during your visit. Rest assured that your feedback has been shared with our leadership team for review and appropriate action. I hope that despite the shortfalls you experience, we will have the opportunity of welcoming you back to the hotel again soon. Sincerely, Vivek Singh Director of Operations

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