Hotel Chadstone Melbourne - MGallery 5성

고객 평점 (ALL 평가) 4.4/5 3,686 리뷰

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호텔설명

호텔 추가 정보

  • Local, seasonally sourced cuisine

  • Extensive wellness facilities at Holism Retreat day spa

  • Anytime In Room Dining

  • Fashion, art & design await your discovery

  • Dive into relaxation at the indoor rooftop pool

숙박

Take advantage of our Flight + Hotel offers

Discover

호텔 위치

Hotel Chadstone Melbourne - MGallery

1341 Dandenong Road
3148 CHADSTONE
Australia

GPS:-37.888445, 145.082125

호텔 접근 및 교통

호텔 서비스

체크인 시간 : 부터 - 체크아웃 시간 : 까지

호텔 인근
  • 수영장
  • 주차장
  • 레스토랑
  • 휠체어 이용 가능
  • 피트니스 센터
  • Wi-Fi
  • 에어컨
  • 조식
  • 회의실
  • 100% 금연 호텔
  • 룸 서비스

PASTORE

From small plates to full tasting experiences, Pastore presents Italian cuisine with Australian references, with a focus on woodfire-fuelled cooking and handmade pasta. Pastore warmly welcomes you for all occasions.

고객 리뷰

고객 리뷰

100% 인증된 실제 투숙객 리뷰

자세히 보기

ALL 평가  4.4/5  3,686 리뷰

TripAdvisor 평가  4.0/5  161 리뷰

Excellent shopping holiday

트립어드바이저 평점 5.0/5

JanineMohamed73 가족 - TripAdvisor 인증 리뷰

Thank you so much for a very special stay at the hotel. Everyone went above and beyond and made my daughter’s birthday exceptional ❤️ Restaurants, bar and room was above expectations, great food drinks and service, spacious clean and very stylish rooms. Great value for money and very convenient for a shopping holiday. We will definitely be back.

Five stars for customer service.

트립어드바이저 평점 5.0/5

Stuffandthings 가족 - TripAdvisor 인증 리뷰

We just completed a six night stay at Hotel Chadstone, and we enjoyed every moment. We had the package with Luxury Escapes so breakfast was included which was fresh and contained all the variety we needed. The rooms are new and well appointed (loved the light sensor in the bathroom at night), but the thing that set our stay apart was the great customer service, specifically from Ruby at the front desk. She cared about all details of our stay, including helping us to check in early after an overnight flight, and even the view from our room. It was so lovely to be treated as a human! Thanks Ruby. The mall next door was awesome and the free shuttle bus to the city meant we didn’t feel far from anywhere. The Hotel Chadstone experience was excellent for our family. We can’t wait to return.

If you like shopping

트립어드바이저 평점 4.0/5

NathalieAndAndrew Couples - TripAdvisor 인증 리뷰

It was a hotel that is an absolute gold mine if you like shopping. In all fairness not my preferred sport… however it was as one would expect for a new five star hotel. Buffet breakfast was good, room comfy with pretty good views even on first floor. And of course the mini bar is obscenely expensive- not that we use But- the bloody light switches fair dinkum we’ve been to hotel a across the world, and never had to call reception to work out how the lights work. Only bug.

고객 평점 3.5/5

익명 가족 - 전체(All) 통지 확인

수영장에서 나가려고 하는데 수건이 다 떨어져 서비스에 연락을 하니 가져다 준다고 하고 거의 30분 늦게 왔습니다.또 체크인 할때 냈던 디포짓200불이 오늘까지 환불이 안되고 있습니다. 연휴가 껴서라고 하지만 그 날 수영장과 룸서비스로 시킨 값들은 벌써 은행에서 다 빠져 나갔습니다.

0 out of 5

트립어드바이저 평점 1.0/5

Love2TravelML8 가족 - TripAdvisor 인증 리뷰

Dear Karen Taylor (GM of hotel) Long time Accor Plus member (20 years), called restaurant for breakfast with my family (3 young kids) and Tia answered and advised was good to come in. Arrived at Pastore and Thi - apparently manager ushered our family to side whilst other patrons ushered to seat. Waited 15 minutes with restless young kids and escalated matter to Niyas Navas. Apparently staying guests have priority to sit when there was a few tables available on arrival. By the time Niyas tried to assist no tables were available. Karen- few training opportunities exist with your team. Firstly Tia needs to inform guests of 'policy' to serve hotel guests before Accor members. It's actually really rude concept and not inline with a pleasant member's experience. Perhaps don't offer breakfast to others and manage expectations better. Felt like 3rd class citizens. Having travelled the world this is the poorest Accor experience we've ever had in 20 plus years. Thi and Niyas need customer training as 'managers' enough with policy more communications other than move to the side. That'a bloody rude. Perhaps solutioms focus on how to solve the problem. Niyas has my accor details if you truely want to right a wrong. Otherwise I'll be writing to head office. Look at my other reviews- we are usually happy eith the Sofitel brand. Not in this case. Avoid breakfast here. Accor members avoid unless you want to be pushed aside and told to wait in corner despite calling ahead to see if availabilitity for breakfast. I would have given 0 out of 5 if possible. Try Axil coffee for breakfast- coffee and breakfast was delicious!

제휴 TripAdvisor

그 외 웹 사용자 평가 등급

  • 983 리뷰 8.7/10 위치
  • 1,884 리뷰 8.3/10 객실
  • 1,807 리뷰 7.6/10 서비스
  • 7 리뷰 7.7/10 인터넷 가격
  • 572 리뷰 6.7/10 레스토랑
  • 564 리뷰 9.5/10 분위기
  • 552 리뷰 7.5/10 청결도
  • 542 리뷰 7.5/10 조식

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