Dear Chi Z., Tthank you for choosing our hotel and sharing your positive feedback! ❤️ We are pleased that you enjoyed your stay and appreciated our convenient location. Compact and functional rooms are part of the ibis budget concept, designed to provide essential comfort at an affordable price. Your recommendation inspires our team and motivates us to work even harder. We wish you and your family many pleasant journeys and unforgettable experiences. Kind regards, Mila - General Manager

Dear Jianyu, Thank you very much for your feedback and for choosing our hotel ❤️ We are delighted to know that you enjoyed our location, found the hotel comfortable and appreciated the attitude and service of our team. A special thank you for recognizing Nika and Zako. I am very pleased to share your kind words with them, as positive feedback from guests is always a great motivation for our colleagues. We also appreciate your comments regarding housekeeping and WiFi speed. Your feedback helps us identify areas where we can continue improving the guest experience. Thank you once again for your recommendation and for taking the time to share your impressions. We hope to have the pleasure of welcoming you back on your next visit to Tbilisi. Kind regards and best wishes, Mila - General Manager

Dear Guest, Thank you for taking the time to share your feedback. We are truly sorry to learn that your stay did not meet your expectations and that you left with such a disappointing impression. At the same time, we would like to sincerely apologize if there was any misunderstanding regarding luggage storage. In fact, when guests have a future reservation already confirmed in our system, we normally do allow extended luggage storage between stays. We regret if this was not communicated clearly during your visit and understand how inconvenient this situation must have felt. Regarding the room size, ibis Budget is designed as a compact and functional accommodation concept, and room dimensions are indicated on booking platforms to help guests choose the option that best suits their travel style. Thank you once again for sharing your experience, your comments help us improve communication and guest experience. Kind regards and best wishes, Mila - General Manager

Dear Yaer, Thank you very much for your wonderful feedback and for choosing our hotel ❤️ We are truly happy to know that you appreciated the cleanliness, comfort and overall experience during your stay. Your kind words and positive energy means a lot to our team. We hope to have the pleasure of welcoming you and your family again in the future. With great respect and sincere gratitude, Mila - General Manager

感谢您的支持与好评！得知您拥有愉快的入住体验，我们感到非常开心。真诚期待下次再见到您 Guram Operation Manager

Dear Mr. L., Thank you very much for sharing your impressions of your stay with us. We are glad to know that you appreciated our convenient location, the fast check-in and check-out, and the friendliness of our team. At the same time, I sincerely acknowledge your comments regarding the room size, number of charging ports and bottled water. The ibis budget concept is designed to offer essential comfort and value at an affordable price, which means that some items, such as complimentary bottled water, are not included in the standard room setup. Instead, we provide water dispensers in the hotel — this is part of our sustainable approach and helps reduce plastic usage. As for the Accor app, please kindly note that Georgia and Tbilisi are available, but sometimes the wrong region may be selected, which could cause difficulties in finding the city. We truly appreciate your constructive feedback and hope to welcome you again in Tbilisi for another pleasant stay ❤️ With great respect and best regards, Mila - General Manager

Dear Mr. S., Thank you very much for staying with us at ibis budget Tbilisi Center and for sharing your detailed feedback. We are delighted to know that you appreciated the cleanliness, thoughtful service, and unique design of our hotel - your kind words mean a lot to our entire team ❤️ We also value your comments regarding parking and vegetarian options. While parking around the hotel can sometimes be challenging, we are always glad to guide our guests to the nearest available spots. Your suggestion about vegetarian meals is also very helpful, and we will take it into account for future improvements. It was a pleasure hosting you, and we truly hope to welcome you back on your next visit to Tbilisi. With best regards, Mila - General Manager