Premier Residences Phu Quoc Emerald Bay Managed by Accor 5 yıldız

Avis müşterileri puanı (ALL Puanlama) 4.6/5 836 görüş

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Khem Beach, Phu Quoc Special Zone, An Giang, 920000 Phu Quoc Special Zone, Vietnam

Açıklama

Otel ekstraları

  • A stylish Phu Quoc resort nestled on the beautiful Kem Beach

  • 752 rooms and suites including 7 villas with various accommodation catering to all needs

  • 10 minutes away from Sunset Town and Sun World Hon Thom cable car station

  • 25 minutes away from Phu Quoc International Airport

  • Family-friendly infinity pool & water slides for all ages

Konaklama olanaklarımız

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Otelin konumu

Premier Residences Phu Quoc Emerald Bay Managed by Accor

Khem Beach, Phu Quoc Special Zone, An Giang
920000 Phu Quoc Special Zone
Vietnam

GPS:10.035024, 104.027621

Telefon
Faks +84 297 3927 778

Otel servisi

Otele giriş başlangıç saati: - Otelden çıkış bitiş saati:

Otel içi
  • Yüzme havuzu
  • Araba parkı
  • Servis aracı
  • Restoran
  • Tekerlekli sandalye ile girişe uygun
  • Fitness merkezi
  • Wi-Fi
  • Klima
  • Kahvaltı
  • Bar
  • Toplantı odaları
  • %100 Sigara İçilmeyen Otel
  • Oda servisi

Konuk değerlendirmelerimiz

Konuk değerlendirmelerimiz

Otelimizde konaklayan konuklarımızdan %100 onaylı yorumlar

Daha fazla bilgi edinin

ALL Puanlama  4.6/5  836 görüş

TripAdvisor Derecesi  4.6/5  1.147 görüş

2025 mükemmeliyet sertifikası

Nice staff Giao

Tripadvisor puanı 5.0/5

serena charmant P TripAdvisor onaylı yorum

Very nice experience , good service staff are nice breakfast is good. Giao arranged a ride for me to the airport thank you so much will choose here for next visit for sure

Enjoyable stay during busy times.

Tripadvisor puanı 5.0/5

586bartm TripAdvisor onaylı yorum

Really enjoyed our stay at the premier residences. We booked a presidential suite, knowing the hotel is very big and this gave us a lot of space and privacy. We were able to check in quickly (thank you, Ngan) hours before official check in time, which was greatly appreciated as well as the later check out time, which really made our stay a lot better. While the hotel was quite busy, there are a lot of staff working really hard and even though the restaurant at breakfast was full, there were plenty of choices available at all times. Highlight are the pools, with multiple levels so that there was always an area to swim at, and the beach is one of the best beaches on the island, with white and soft sand that is not found on the other coasts. Because the hotel is so full, the space at the beach is very limited and I felt the beds were jammed way to close to each other. Not much that can be done about that I guess. One thing that was a bit weird was that for dinner and after 6 pm you can only do a buffet or a very limited a la carte menu. This means that if you don't want to partake in the (overpriced) buffet, you either have to eat before 6 pm or find another place (which we did for the majority of our nights). There are a few really nice restaurants outside of the hotel at the beach area, so we did not mind, but it would be nice to have the option to order from the regular menu after 6 pm. Overall though, these are some small comments and we enjoyed our stay here and would come back.

Dear 586bartm, Thank you very much for taking the time to share your detailed feedback. We are delighted to hear that you enjoyed your stay in the Presidential Suite and appreciated the early check-in and late check-out arrangements. I will also pass on your kind words to Ngan. We are glad that you enjoyed our pools and the beach, as well as the variety of breakfast options despite the busy periods. We appreciate your comments regarding the evening dining options and beach bed arrangements, which will be carefully reviewed to see how we can improve the guest experience. Your overall satisfaction is very important to us, and we look forward to welcoming you back to Premier Residences for another enjoyable stay. Warm regards, Premier Residences Team

Highly recommendation! For its good view and super nice service!

Tripadvisor puanı 5.0/5

Siyu W TripAdvisor onaylı yorum

I had an amazing stay at this hotel! The complimentary show was absolutely fantastic, the scenic views from the hotel are stunning, and all the staff were incredibly friendly and attentive with top-notch service. Highly recommend this wonderful place!

Dear Siyu W, Thank you for your kind words regarding your recent stay. We are thrilled to hear that you enjoyed the stunning views and our team's dedicated service, along with the complimentary show. Your recommendation is greatly appreciated and motivates us to continue delivering exceptional experiences. Best regards, Premier Residences Phu Quoc Emerald Bay Managed by Accor

Today I had dinner with my family, I ordered breaded chicken because I was very hungry, I ate one wing, then I found hai

Tripadvisor puanı 1.0/5

Inspire43668240533 TripAdvisor onaylı yorum

Today I had dinner with my family, I ordered breaded chicken because I was very hungry, I ate one wing, then I found hair on several pieces of chicken, I called the administrator, they simply apologized, I’m in shock. In short, the service and food suck, I don’t recommend it to anyone.

Dear Valued Guest, We sincerely apologize for the experience you had during your recent dinner. Finding a hair in your food is unacceptable, and we completely understand your frustration. Please be assured that your feedback has been shared with our culinary and service teams to ensure such incidents do not happen again. We truly value your comments and hope to have the opportunity to restore your trust in us in the future. Warm regards, Premier Residences Team

Très professionnelle, aimable et souriante

Tripadvisor puanı 5.0/5

wolff d TripAdvisor onaylı yorum

Everything is very good , i feel very satisfied here. I like k. Hoang, Ngoc Nguyen, chuc Lam…

Dear Wolffd2022, Thank you very much for your kind words. We are delighted to hear that you had a satisfying experience with us. It’s wonderful to know that K. Hoang, Ngoc Nguyen, and Chuc Lam were able to make your stay enjoyable. We look forward to welcoming you back to Premier Residences soon! Warm regards, Premier Residences Team

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