美居圣保罗保利斯塔广场酒店 4 星

客户意见评级 (ALL 评级) 4.0/5 1,163 评论

保证最优惠房价
美居圣保罗保利斯塔广场酒店 - Image 1
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Rua Leoncio De Carvalho, 201, 04003010 圣保罗, 巴西

描述

酒店其他优惠

  • 活动室可举办最多 36 人的活动

  • 到 Praça da Sé 15 分钟车程

  • 从 Brigadeiro 地铁站驱车 3 分钟即可抵达

  • 驱车 3 分钟即可抵达 Beneficência 葡萄牙医院

  • 距离圣保罗孔戈尼亚斯机场 13 分钟车程

我们的客房

酒店位置

美居圣保罗保利斯塔广场酒店

Rua Leoncio De Carvalho, 201
04003010 圣保罗
巴西

GPS:-23.57184, -46.64675

电话
传真 +55 11 2627-6701

抵达和交通

酒店服务

从 办理登记入住手续 - 从 办理退房手续

酒店内
  • 停车
  • 餐厅
  • 健身中心
  • 无线网络
  • 空调
  • 早餐
  • 酒吧
  • 会议室
  • 100% 无烟酒店
  • 客房服务

GRAND PLAZA SAO PAULO JARDINS

The restaurant is located on the mezzanine with a sophisticated and inviting atmosphere. It offers an à la carte menu specializing in international cuisine, as well as a buffet service according to the customer's request.

我们的客人评论

我们的客人评论

来自 100% 认证入住过我们酒店客人的评论

发现更多

ALL 评级  4.0/5  1,163 评论

TripAdvisor 评级  3.9/5  1,041 评论

Disappointing

Tripadvisor 评级 2.0/5

CvB20152015 经 TripAdvisor 认证的评论

Centrally located in Paulista area and offers a varied breakfast buffet. Roooms are well appointed and spacious, however, look a bit dated. Onsite gym is rather small and insufficiently ventilated. Services need an upgrade - a four star hotel should just offer drinking water and daily addition of coffee/tea.Over coures of week, required three times assistance with failing door lock.

Dear, Thank you for sharing your experience with us. I'm sorry for the inconvenience with the door, as soon as we found out it was fixed. I hope to see you again in the near future. Best regards, Fernanda Gomes General Manager.

此次旅行中最差的酒店。

客户意见评级 0.5/5

Yan L. 情侣住宿 - 所有已确认评论

酒店太过陈旧，有刺鼻的发霉气味，住了一晚感觉自己都要粘毛发霉了。

Dear L., Thank you for taking the time to tell us about your experience at the Mercure São Paulo Grand Plaza Paulista. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Fernanda Gomes General Manager

Worst experience ever! Booked room been sold to walk in

Tripadvisor 评级 1.0/5

dilont2018 经 TripAdvisor 认证的评论

Worst experience ever. We booked and paid for the suites days in advance, but upon arrival we were forced to stay in the standard rooms because all suites been sold to walk in customers at much higher rates!! No credibility at all! Never come again!!

Sr. Dilon, Obrigada em compartilhar conosco a sua experiência. Estaremos verificando o que houve em sua reserva, confesso que fiquei surpresa com o relato. Seria um enorme prazer lhe receber em um futuro breve e reparar essa questão. Saiba que estaremos sempre à sua disposição! Atenciosamente, Fernanda Gomes Gerente Geral

Great location but average hotel

Tripadvisor 评级 3.0/5

Jack02 Solo travel - 经 TripAdvisor 认证的评论

Good things: - great location just 3 minutes from Av Paulista - big and comfortable bedrooms - very helpful and kind reception staff Bad things: - it’s an old hotel with many issues - bedroom entry cards get deactivated all the time. You get frequently locked out and you need to go to reception and activate your door card every time you move from the room - there’s a collection of different pillows on the bed. Some old and stained with yellow sweat stains - disgusting (see pictures). Some flat and worn out. Some ok. - air conditioning in the bedroom hardly works. It’s set up non stop on 17 degrees and the room is still very warm - there are only 2 elevators and they are very slow. They are card activated but cards sometimes work and sometimes don’t work. It’s very frustrating - air conditioning in lobby restaurant area doesn’t work. It’s very hot and uncomfortable - bedroom TV has very bad reception and includes mostly news and Brazilian channels. Just super boring.

Jack, Thanks so much for your review. Please, know that we are working on all the mentioned improvement points. I hope to welcome you again. Best Regards, Fernanda Gomes General Manager

Disappointing in some areas

Tripadvisor 评级 3.0/5

fredflyer16 Couples - 经 TripAdvisor 认证的评论

WiFi was terrible. They only allow 2 connections per room which is inadequate for 2 business people. Connections also needed to be reset often. Restaurant food was good but they only had one wine by the glass, a red. Wait staff were not knowledgeable about what they had on menu. Had to ask someone else.

Thanks for your review. your feedback is extremely important for us. I hope to receive you soon. Best Regards, Fernanda Gomes General Manager

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其他网络用户评价我们的酒店

  • 337 评论 9.7/10 位置
  • 702 评论 4.9/10 房间
  • 603 评论 7.3/10 服务
  • 37 评论 2.6/10 上网
  • 335 评论 5.8/10 早餐
  • 244 评论 2.3/10 氛围
  • 225 评论 5.1/10 清洁度
  • 125 评论 4.8/10 食物

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价格低至 ，限 1 人 1 晚入住同等价位房型，不含附加服务和早餐。该价格是当日在 https://all.accor.com/ 网站上查询到的 20 天后在相同条件下入住一晚的最低含税公价 (根据当地法规，抵达酒店时可能需要支付一些税费（例如，城市税）。)。根据时段和入住率会发生变动。以预订时的价格为准。所有（境外）预订都需使用酒店所在国家/地区的货币支付。以预订时按照酒店所在国家/地区货币确认的总价为准。可能会显示您的本国/地区货币兑换估值，但不作为合同依据。付款时，您的银行可能会向您收取银行费用和/或汇兑费用。