美居圣保罗保利斯塔广场酒店 4 星

客户意见评级 (ALL 评级) 4.0/5 682 评论

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描述

酒店其他优惠

  • 活动室可举办最多 36 人的活动

  • 到 Praça da Sé 15 分钟车程

  • 从 Brigadeiro 地铁站驱车 3 分钟即可抵达

  • 驱车 3 分钟即可抵达 Beneficência 葡萄牙医院

  • 距离圣保罗孔戈尼亚斯机场 13 分钟车程

我们的客房

酒店位置

美居圣保罗保利斯塔广场酒店

Rua Leoncio De Carvalho, 201
04003010 圣保罗
巴西

GPS:-23.57184, -46.64675

抵达和交通

酒店服务

办理登记入住手续 - 从 办理退房手续

酒店内
  • 停车
  • 餐厅
  • 健身中心
  • 无限网络
  • 空调
  • 早餐
  • 酒吧
  • 会议室
  • 100% 无烟酒店
  • 客房服务

GRAND PLAZA SAO PAULO JARDINS

The restaurant is located on the mezzanine with a sophisticated and inviting atmosphere. It offers an à la carte menu specializing in international cuisine, as well as a buffet service according to the customer's request.

我们的客人评论

我们的客人评论

来自 100% 认证入住过我们酒店客人的评论

发现更多

ALL 评级  4.0/5  682 评论

TripAdvisor 评级  4.0/5  1,018 评论

Worst experience ever! Booked room been sold to walk in

Tripadvisor 评级 1.0/5

dilont2018 经 TripAdvisor 认证的评论

Worst experience ever. We booked and paid for the suites days in advance, but upon arrival we were forced to stay in the standard rooms because all suites been sold to walk in customers at much higher rates!! No credibility at all! Never come again!!

Sr. Dilon, Obrigada em compartilhar conosco a sua experiência. Estaremos verificando o que houve em sua reserva, confesso que fiquei surpresa com o relato. Seria um enorme prazer lhe receber em um futuro breve e reparar essa questão. Saiba que estaremos sempre à sua disposição! Atenciosamente, Fernanda Gomes Gerente Geral

Great location but average hotel

Tripadvisor 评级 3.0/5

Jack02 Solo travel - 经 TripAdvisor 认证的评论

Good things: - great location just 3 minutes from Av Paulista - big and comfortable bedrooms - very helpful and kind reception staff Bad things: - it’s an old hotel with many issues - bedroom entry cards get deactivated all the time. You get frequently locked out and you need to go to reception and activate your door card every time you move from the room - there’s a collection of different pillows on the bed. Some old and stained with yellow sweat stains - disgusting (see pictures). Some flat and worn out. Some ok. - air conditioning in the bedroom hardly works. It’s set up non stop on 17 degrees and the room is still very warm - there are only 2 elevators and they are very slow. They are card activated but cards sometimes work and sometimes don’t work. It’s very frustrating - air conditioning in lobby restaurant area doesn’t work. It’s very hot and uncomfortable - bedroom TV has very bad reception and includes mostly news and Brazilian channels. Just super boring.

Jack, Thanks so much for your review. Please, know that we are working on all the mentioned improvement points. I hope to welcome you again. Best Regards, Fernanda Gomes General Manager

Disappointing in some areas

Tripadvisor 评级 3.0/5

fredflyer16 Couples - 经 TripAdvisor 认证的评论

WiFi was terrible. They only allow 2 connections per room which is inadequate for 2 business people. Connections also needed to be reset often. Restaurant food was good but they only had one wine by the glass, a red. Wait staff were not knowledgeable about what they had on menu. Had to ask someone else.

Thanks for your review. your feedback is extremely important for us. I hope to receive you soon. Best Regards, Fernanda Gomes General Manager

Recommend, but a bit disappointed

Tripadvisor 评级 4.0/5

MarkMtravels Couples - 经 TripAdvisor 认证的评论

The location and amenities were good. I think the services (meals, cleaning, etc) were average and I was a bit disappointed with the room. I thought it would be larger based on the description. The breakfast was good, though its not always included in the room rate

Dear Mark, Thank you so much for evaluating us. We are very happy that you enjoyed a great stay. Your comments are very welcome. It is comments like this that serve as an encouragement for improvements and engagement of our team. I hope you return back soon. Cordially. Fernanda Gomes de Oliveira General Manager Mercure SP Grand Plaza Paulista

Great business hotel !

Tripadvisor 评级 4.0/5

alinedeap 商务住宿 - 经 TripAdvisor 认证的评论

Great hotel in the heart of São Paulo. Fantastic front office team the two gentleman who were working during my stay were extremely kind and helpful at all times! Made the stay super easy abs pleasant! I will be back ! Easy access to the best restaurants and the famous Avenida paulista Aline

Hi Aline, Thank you so much for taking the time to evaluate us and share with other guests about your stay at the Mercure São Paulo Grand Plaza Paulista hotel. It is always a pleasure to receive positive impressions, our team will be happy with your words. Your feedback is an encouragement for us to continue to improve the quality of our services and our team will be delighted with your compliments. Thanks again for letting us know about your experience, it was a pleasure having you with us. Sincerely, Fernanda Gomes de Oliveira General manager Mercure SP Grand Plaza Paulista

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其他网络用户评价我们的酒店

  • 378 评论 9.6/10 位置
  • 661 评论 4.9/10 房间
  • 480 评论 6.4/10 服务
  • 43 评论 1.9/10 上网
  • 382 评论 5.4/10 早餐
  • 324 评论 4.9/10 舒适度
  • 225 评论 2/10 氛围
  • 217 评论 4.5/10 清洁度

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