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圣保罗伊比拉普埃拉铂尔曼酒店 5 星

客户意见评级 4.6/5 8,337 评论

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+ 25 服务

酒店其他优惠

  • 酒店设有桑拿房、Shishindo 水疗中心、健身房和游泳池

  • Vinacoteca 和 Wine by the Glass 概念的 TastelT 酒吧

  • 1 名 11 岁以下儿童可免费与父母同住

  • 酒店靠近大型医院,例如 Beneficiência Portuguesa

  • 距离圣保罗孔戈尼亚斯机场 9 分钟车程

酒店参加 Planet 21 计划,积极推动酒店业可持续发展。

酒店位置

圣保罗伊比拉普埃拉铂尔曼酒店

Rua Joinville 515
Vila Mariana
04008-011 圣保罗
巴西

电话: +551150884000

传真: (+55)11/50884000

从 15h00 办理登记入住手续

从 12h00 办理退房手续

  • LARGO SAO FRANCISCO : 

  • NORTE SUL : 

  • 乘飞机

    Aeroporto de Guarulhos 达到 30公里 / 18 英里

  • 乘飞机

    Aeroporto de Congonhas 达到 8公里 / 4 英里

  • 乘直升机

    Grand Mercure Ibirapuera 达到 2公里 / 1 英里

  • 乘汽车

    Marginal Pinheiros 达到 8公里 / 5 英里

  • 乘汽车

    Rodovias Anchieta/Imigrantes 达到 8公里 / 4 英里

  • 乘汽车

    Saída Dutra Rodovia Ayrton Senna 达到 15公里 / 9 英里

GPS :-23.58227256, -46.65031493

酒店服务

酒店及周边服务

办理登记入住手续 - 从 办理退房手续

概要

  • 游泳池
  • 停车
  • 餐厅
  • 可供轮椅出入的酒店
  • 护理
  • 空调
  • 无限网络
  • 早餐
  • 酒吧
  • 会议室
餐饮服务
  • 2 餐厅
  • 1 酒吧
  • 早餐
    • 自助餐 额外收费
  • 客房服务
    • 冷餐
    • 热菜
会议/活动
  • 15 会议室
  • 商务中心
    • 商务中心提供工作人员支持服务
无障碍环境
  • 可供轮椅出入的酒店
酒店服务和设施
  • 酒店信息
    • 348 间客房
    • 9 间残疾人士客房
    • 15 间家庭客房
    • 15 间相通客房
    • 348 间禁烟客房
    • 12 多个楼层
  • 酒店使用的语言
    • 葡萄牙语
    • 法语
    • 西班牙语
    • 英语
  • 休息室
    • 等候区或休闲区
    • 行政酒廊
  • 洗衣/代客泊车服务
    • 干洗/熨衣
  • 无限网络
    • 公共区域提供无线网络
    • 高速无线网络
    • 酒店提供无线网络
    • 高速网络
  • 空调
    • 空调
  • 针对行动不便人士提供的设施
  • 100% 无烟酒店
  • 电梯直达所有楼层
  • 入住/退房设施
    • 快捷退房
  • 行李寄存
    • 行李寄存
  • 行李员
    • 行李员
  • 礼宾服务
    • 礼宾服务
  • 熨斗
    • 接待处提供熨斗
  • 接待处提供保险箱
    • 接待处提供保险箱
入住酒店
  • Autovagas 额外收费
    • 酒店内
    • 私人
    • 停车场提供安保服务
    • 代客泊车
护理
  • Piscina Externa
    • 外部
    • 酒店内
  • SPA by Shishindo
    • 酒店内
    • 日光浴室/ UV 浴室
    • 按摩
    • 桑拿房

我们的客房

您的会议和活动

我们的会议室

  • 会议室数量:19

  • 最大面积:274 平方米

  • 最大容量:160 个人

  • 最大宴会容量:180 个人

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圣保罗伊比拉普埃拉铂尔曼酒店 的客人评论

来自 100% 认证入住过我们酒店客人的评论

发现更多

ALL 评级 4.6/5

8,337 评论

TripAdvisor 评级 4.5/5

1,744 评论

2021 TripAdvisor 卓越认证
卓越奖 2021

Home from home

Tripadvisor 评级 5.0/5

kierannash Business - 01/09/2021 经 TripAdvisor 认证的评论

This hotel is very dear to me. Started staying a few years ago at the beginning of an important acquisition. Immediately looked after by the team. Wonderful workers, high standard rooms, great gym. Reception team could not do enough for you. And the best breakfast in Brasil, lovely to take a good long café de manhã there and prepare for the day!

Hi Kierannash! We very much appreciate your excellent review about our hotel and specially about our team! We will forward your comments to all of them. We hope to have you with us for the next years ahead and may us be your home away from home. All the best. Renan Sousa Operations Manager

Great family gathering

Tripadvisor 评级 5.0/5

Fearless03678471191 Family - 10/08/2021 经 TripAdvisor 认证的评论

Great hotel, nice infrastructure, very clean, excellent location nearby ibirapuera and MAC SP, free motocycles, nice lunch basket for lunch in the the park, excellent breakfast, and fair pricing. A great option for good family weekend and family time.

Hi Fearless03678471191, We very much appreciate your review about our hotel. We are happy to see that you had a great experience with us and we hope to have you back with us shortly. Best Regards, Renan Sousa Operations Manager

Great location and good price

Tripadvisor 评级 4.0/5

mfaidengold Business - 08/12/2019 经 TripAdvisor 认证的评论

The hotel is a great value. Many airline crews stay there because if that. I would only suggest to have fluffier towels. The rest is excelent. People in the hotel always smile. Love it. Security is highly visible making it feel good

Hello mfaidengold! What an honor to receive these amazing compliments to our staff, thank you very much! Regarding the towels, rest assured the Housekeeping Manager is already aware of your observations and we are currently working on this matter for the near future! Your feedback is much appreciated and please don't hesitate to keep sharing it with us for continuous improvements! :) Best, Thais Ghiro Customer Experience

A little Surprised

Tripadvisor 评级 3.0/5

KBH0913 Business - 08/10/2019 经 TripAdvisor 认证的评论

I've stayed in this hotel numerous times before and the hotel itself did not disappoint. Good amenities, large size gym, strong wifi signal, very clean, close to good restaurants. All in all very comfortable and welcoming. The one gripe I have during my last trip is that I was charged 1 extra day of parking because I decided to utilize my late-check out benefit. Not complaining about the cost or the poor parking service. It's the fact that I was not informed well in advance of this pending charge. Had I known, I would've understood and moved on. In any case, this was very disappointing and I hope hotel management would be so kind as to warn guests in advance of any potential surprising charges they may incur.

Dear KBH0913, Thank you very much for your review and specially for the opportunity you are offering us to improve our services! Besides the highlights, we are very sorry for the setback you faced. We assure you this is not part of the Pullman Experience we want to provide our guests, as we hope to have shown you in your previous stays. Please, we kindly ask you for more details so we can thoroughly investigate this matter. Also, I assure you the Manager responsible and his staff have been forwarded your review for notification and procedure reinforcement, so these situations do not recur. We'll be at your disposal through the e-mail h2125-qm@accor.com.br. Sincerely, Thais Ghiro Customer Experience

很满意的一次入住

客户意见评级 4.0/5

储. 商务住宿 - 01/09/2019 所有已确认评论

酒店很好,早餐不错,健身房很好,就是房间的电源插头太单一,需要转换接头

Dear C. Zhenxing, Thank you for taking the time to evaluate and share your comments about your last stay with us. It is an honor to receive your feedback and to know that you have had a nice experience in our hotel! On the other hand, we are sorry for not completely fulfilling your expectations regarding the accommodations. Let us inform you we have other room types with different facilities that might please you more! Take a look at our website for more information and do not hesitate to contact us. We look forward to your next visit! See you soon! Thais Ghiro Customer Experience

Pullman Ibirapuera

Tripadvisor 评级 4.0/5

seanjmass Solo travel - 23/08/2019 经 TripAdvisor 认证的评论

The hotel is nice and modern. I've stayed several times before and enjoyed it. My issue on this stay is that housekeeping didn't clean my room even though I asked for it to be cleaned twice. I was also initially placed in a room reserved for flight attendants as there was no mini bar. Fortunately one of the members of the reception staff changed me to a better room. It's a nice property, I just dont think that I should have to manage by stay as much. Things like a good, clean room should be automatic.

Dear Sean, Thank you very much for sharing your review with us! Besides your compliments, we are very sorry for the setbacks you faced during your last stay. As you have experienced before, this is definitely not the quality standard we aim to achieve. Rest assured the Housekeeping and Front Desk managers are aware of the situation and will reinforce procedures with their respective teams. We fully agree with your comments and appreciate the opportunity you have given us to improve our services for a better experience in your next visit. Best regards, Thais Ghiro Customer Experience

服务很好

客户意见评级 4.5/5

叶. 商务住宿 - 16/05/2019 所有已确认评论

服务接待很好!前台接待很耐心,餐券上都帮我手写好了英文注释。客服服务很好,速度很快!唯一有点遗憾的是,这家铂尔曼该装修一下了,确实有点旧了。

Dear Mr. Feng, Thank you very much for your review and recommendation! We are glad to hear you enjoyed what Pullman Ibirapuera has to offer on your business trips. However, we took notes about your suggestion of the hotel's preservation and be assured it was forward to the relevant managers to improve our quality of services. We thanks your feedback! Hope to see you again soon in São Paulo! With best wishes, Vinycius Carvalho Customer Experience

Didn't Disappoint

Tripadvisor 评级 5.0/5

KBH0913 Business - 02/05/2019 经 TripAdvisor 认证的评论

I stayed in this particular Pullman Hotel before and was happy with them, though I expected as such given their established star rating. This visit, however, I was particularly impressed overall. The front desk personnel were helpful, courteous and accommodated my online requests, The amenities were on point - gym was good although they should get appropriately sized collars for the bigger diameter weight bars. Food and service at restaurant was good but if you're interested in local dining, the hotel is fairly close to some really exceptional restaurants and these are an Uber ride away. All in all, very pleased and happy for a weekend stay. Will book again when I am in this part of the world again.

Dear Guest, Thank you for taking the time to evaluate and share your comments about your last stay with us. It is an honor to receive such a positive feedback and to know that you have had a good experience in São Paulo! We are happy to hear our attentive staff helped you promptly and our services achieved your expectations. Rest assured all your observations were forwarded to the relevant managers and we are working to improve your experience at the gym next time. Hope to see you again for another Pullman experience when you come back to the city! With best wishes, Vinycius Carvalho Customer Experience

Amazing Hotel

Tripadvisor 评级 5.0/5

Mobile10321551397 Couples - 11/03/2019 经 TripAdvisor 认证的评论

We stayed for one night and had a beautiful time. The Hotel is in a very good shape, the staff is amazing and very very kind. Rooms are clean and very nice equipped. Location is perfect to discover the city and we felt very safe. We would absolutely recommend this hotel and thanks the whole team for the beautiful time. Kind regards, Florian

Hello Florian, Thank you very much for taking the time to evaluate and share your comments about your stay and also for your recommendation! We are glad to hear you enjoyed it due to our attentive staff, the accommodations and our location. Be sure we will forward your compliments to the whole team and they will be delighted to welcome you back! See you soon! Thais Ghiro Customer Experience #FeelWelcome #PullmanSPIbirapuera

BAD EXPERIENCE

Tripadvisor 评级 2.0/5

RUBENS J Business - 27/02/2019 经 TripAdvisor 认证的评论

No taxis in the hotel when I need to. Sometimes I phoned to the reception and there was no answer. And the worst I asked for being awaked in the morning and nobody called me. Very disappointed with my staying ....

Dear Rubens, Thank you for the candid review regarding your recent stay with us. We are sorry for not completely fulfilling your expectations and for the setbacks faced. Your impressions are very concerning, as they definitely do not reflect the service culture we aim to achieve. Please allow us to explain, we have a contract with a taxi company and they are responsible for always providing units for the hotel. When it is not possible, the bell boys will happily fetch a car as quickly as possible for you. Also, the Welcome Desk team is available 24/7, but as there were difficulties in the communication, rest assured the staff has been notified and procedures have been reinforced. Furthermore, the wake-up call is done automatically and both your requests are registered as completed. We guarantee future calls will be done manually so these situations do not recur. We sincerely hope to welcome you back and regain your trust in our services. Best regards, Thais Ghiro Customer Experience #feelwelcome #pullmanspibirapuera

4 days in SP at the Pullman Ibirapuera

Tripadvisor 评级 5.0/5

Pioneer04277996238 Couples - 10/02/2019 经 TripAdvisor 认证的评论

Very good location. Staff bilingual and extremely helpfulGreat food and service! Gym available 24/7Excellent breakfastRoom sensors were a bit irritating but nothing you cant get used toUse uber as much cheaper than standard taxi service

Hello Pioneer04277996238, Thank you for taking the time to evaluate and share your comments about your stay with us. We are happy to hear you enjoyed it due to our attentive staff, the Chef’s creations and facilities. At the same time, we are sorry for the inconvenience of the motion sensors in the room. Your comment was forwarded to the Maintenance Manager for possible future improvements. Be sure we will forward your compliments to the whole team and they will be delighted to welcome you back! See you soon! Thais Ghiro Customer Experience #FeelWelcome #PullmanSPIbirapuera

Nice hotel, close to Ibirapuera parc.

Tripadvisor 评级 4.0/5

Sven v Business - 31/01/2019 经 TripAdvisor 认证的评论

One of the best hotels in Sao Paulo with very friendly staff and good service orientation.Location is good and the rooms are decent (although need some little maintenance).Ground floor is nicely set and has an open atmosphere.An annoyance was found in the non-respect of the non-disturb button by the minibar ladies (happened several times).

Hello Sven, We appreciate you taking the time to evaluate and share your comments about the stay with us. Thank you for giving us the opportunity to show the best of our hospitality! It is an honor to hear you enjoyed our attentive staff, the facilities and our location. Also, rest assured your observations were forwarded to the relevant managers so they can reinforce procedures with their teams and these situations do not happen again. We apologize for the setbacks as they do not reflect the Pullman experience we work so hard to provide. We would all be delighted to welcome you back! See you soon! Thais Ghiro Customer Experience #FeelWelcome #PullmanSPIbirapuera

Short trip

Tripadvisor 评级 5.0/5

L5269FWpauloc Solo travel - 21/12/2018 经 TripAdvisor 认证的评论

Good location. Friendly and professional staff. Nice breakfast and lunch.Good happy hour. Easy transportation access. Confortable bed and good pillows.Free wi-fi, good signal.Near restaurants, malls.

Hello L5269FWpauloc, Thank you for taking the time to evaluate and share your comments about your stay with us. We are happy to hear you enjoyed it due to our attentive staff, the Chef’s delights and our location. Be sure we will forward your compliments to the whole team and they will be delighted to welcome you back! See you soon! Thais Ghiro Customer Experience #FeelWelcome #PullmanSPIbirapuera

A Modern and very confortable hotel with a very good restaurant

Tripadvisor 评级 5.0/5

210marioantonios Couples - 25/10/2018 经 TripAdvisor 认证的评论

located in front of Ibirapuera Park, with fast access to main routes to Congonhas airport. Modern and comfortable rooms , with a very nice restaurant and Bar.. Near several good museums and gastronomic options.

Hello 210marioantonios, Thank you for your evaluation! It is gratifying to receive your positive feedback. We are glad to know our location, accommodations and restaurant have contributed to your satisfaction! Hope to see you soon on your next visits! Thais Ghiro Customer Experience #FeelWelcome #PullmanSPIbirapuera

Very good!

Tripadvisor 评级 4.0/5

Guilherme M Family - 11/09/2018 经 TripAdvisor 认证的评论

I liked a lot the Pullman Ibirapuera. It has a very sophisticated atmosphere. The location is very nice as you can walk to the Ibirapuera Park. I would definitely go back to the same hotel in case I travel to São Paulo again.

Dear Guilherme, Thank you for taking the time to share your comments about your stay with us. We are happy to know you enjoyed our facilities and the location! Please continue to trust our excellent service for your next trips to São Paulo! See you soon! Thais Ghiro Customer Experience #FeelWelcome #PullmanSPIbirapuera

整体感受不错,就是有些员工太死板

客户意见评级 3.5/5

Alexandre 单人住宿 - 15/12/2017 所有已确认评论

12月13日的入住让我心情很不愉快,13点我到宾馆办入住,你们有个员工以房间没有打扫为由拒绝我入住,说宾馆规定15点才能入住,我跟他解释了很多,我说我需要洗澡然后去上班,希望他能早点让我入住,他总是推荐让我加100巴币升级房间,我没有同意,因为我觉的480的房价已经很贵了,我不可能再加钱的,坚持了几分钟后我选择了放弃跟他交涉,后来找了另一个服务员,几分钟就帮我办理了入住,对于这样的员工我觉的你们宾馆应该要培训一下,虽然要执行公司的规定,但是要是有些事情可以在不造成公司损失的前提下,又可以让客户满意的,应该鼓励他们去做,这点巴黎埃菲尔铁塔的PULLMAN做的很不错,有一次我早上8点到那边,他们的前台就马上让我入住了,下次我去巴黎的话肯定会选择住那边的。

Dear Mr. Y., Pullman team appreciates your feedback, it is very important to us. We are sorry for not meeting your expectations during last stay. As you arrived before the check in time 3PM, the category of the room you have reserved wasn´t ready, and as an alternative the receptionist offered a different category which was available at that time, upon additional charge. And as this option was not accepted by you, the only room available was a lower category and the other receptionist proceeded your check in. We would like to welcome you back to reverse your perception and show the best quality of our services. Sincerely, Simona Romero Guest Experience

should i stay here again?

Tripadvisor 评级 4.0/5

Ricardo R Friends getaway - 09/10/2017 经 TripAdvisor 认证的评论

I am member of accorthotels. but in this hotels it doesnt matter if you are, have some problems with the bathroom, but the worst part is the restaurant, NO at the level of any hotel of 4 stars. i have to resend the food i asked for twice,. IN room services you order something but they send whatever they understood. in clonclution Food and Beverage department needs to improv NOW.

H6918QKricardor, Our sincerest apologies for the misadventures of your stay. We would like to inform that all your considerations has been received by our team with care and attention, and the proper actions are being applied accordingly to our premise of continuous improvement. We hope to have the opportunity to provide you with a better experience in the future. We will spare no efforts to exceed your expectations! Best regards from the entire team, Mariana Lobo Customer Experience Pullman São Paulo Ibirapuera

good value, great service, wonderful rooms

Tripadvisor 评级 5.0/5

Ernesto L Business - 13/05/2017 经 TripAdvisor 认证的评论

I spent three nights at Pullman Sao Paulo Ibirapuera during a business trip. The highlight was the staff -- attentive and warm without ever being overbearing. My room was spacious, impeccable and had a nice view. The bed was extraordinarily comfortable and black-out curtains helped me sleep in the day I could. The bar and restaurant in the lobby have a nice vibe. The fitness center is larger and better equipped than most hotel gyms. I had a late flight on my last day in Sao Paulo and was surprised when the hotel offered me a 4 p.m. late checkout. In look forward to being back.

Dear Mr. Ernesto, We are glad to acknowledge that we succeed on providing you a over-the-top experience! A special thanks for highlighting the Pullman São Paulo Ibirapuera staff. Our Connectors are the most important component to make the Customer Experience happen! We hope to welcome you again soon! Best regards, Mariana Lobo Customer Experience Pullman São Paulo Ibirapuera

Nice full weekend with confortable and Well located. Pleasure to be Well come everytime. The staff is very polite, helpf

Tripadvisor 评级 5.0/5

milton_camargo9 Family - 03/05/2017 经 TripAdvisor 认证的评论

Ull. Great restaurant and especial dishes. Near the beatifull Ibiraquera Park. Clone to católica churchs, business área, general services. Excelent router to Congonhas airport and Paulista avenue. And near center área of SP.

Dear Mr. Milton, Thank you for sharing your thoughts on TripAdvisor! We are glad to acknowledge your contentment with the experience at Pullman São Paulo Ibirapuera! Our team will be more than glad to welcome you again in a near future. Feel Welcome, Mariana Lobo Customer Experience Analyst Pullman São Paulo Ibirapuera

An excellent hotel

Tripadvisor 评级 5.0/5

Ana G Family - 10/02/2017 经 TripAdvisor 认证的评论

Pullman São Paulo Ibirapuera is very well located, the employees were very kind and polite. The room was silence, clean and I had a perfect night sleep in my bed. And what can I tell about the breakfast, delicious, that's the best word to describe. I will return, as soon as possible.

Dear Mrs. Ana, We are very honored with your lovely words! Our hotel have room with Park view or City view, and all have the most comfortable bed to sleep. And our breakfast, frequently praised, have a great variety of options, from croissant to our most traditional "Pão de Queijo - Cheese Bread". We are looking forward to see you soon! Cordially, Debora Ribeiro Customer Experience

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