圣保罗伊比拉普埃拉铂尔曼酒店 5 星

客户意见评级 (ALL 评级) 4.5/5 1,535 评论

圣保罗伊比拉普埃拉铂尔曼酒店 - Image 1
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圣保罗伊比拉普埃拉铂尔曼酒店 - Image 3
圣保罗伊比拉普埃拉铂尔曼酒店 - Image 4
Rua Joinville 515, Vila Mariana, 04008-011 圣保罗, 巴西

描述

酒店其他优惠

  • 24 小时健身房和游泳池

  • TastelT 酒吧提供原创精品鸡尾酒菜单。

  • 1 名 11 岁以下儿童可免费与父母同住

  • 酒店靠近 Dante Pazzanese 和 Oswaldo Cruz 等大型医院。

  • 距离圣保罗孔戈尼亚斯机场 9 分钟车程

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酒店位置

圣保罗伊比拉普埃拉铂尔曼酒店

Rua Joinville 515, Vila Mariana
04008-011 圣保罗
巴西

GPS:-23.58231, -46.65014

电话
传真 +55 11 5088-4000

抵达和交通

酒店服务

从 办理登记入住手续 - 从 办理退房手续

酒店内
  • 游泳池
  • 停车
  • 欢迎宠物
  • 餐厅
  • 轮椅可通行
  • 无限网络
  • 空调
  • 早餐
  • 酒吧
  • 会议室
  • 100% 无烟酒店
  • 客房服务

我们的客人评论

我们的客人评论

来自 100% 认证入住过我们酒店客人的评论

发现更多

ALL 评级  4.5/5  1,535 评论

TripAdvisor 评级  4.6/5  2,774 评论

卓越奖 2025

Above and beyond

Tripadvisor 评级 5.0/5

carcortezva 经 TripAdvisor 认证的评论

Víctor was so helpful and handy to help me in my check in process, loce the attitude and the hospitability make my visit so much easier he even explain. To.e several additional stuff so I feliz quite confortable in my stay Room was clean and lovely view from the city

Carla, Thank you so much for your kind words! We’re thrilled to hear that Victor made such a positive impact on your stay. We’re also glad you enjoyed the clean room and the lovely city view. It was a pleasure having you with us, and we look forward to welcoming you back soon for another great stay! Monick I. Fernandez Customer Experience #PullmanSPIbirapuera #NotJustAHotel

Disappointed

Tripadvisor 评级 2.0/5

ThomasCopeland 经 TripAdvisor 认证的评论

There are no irons in the rooms. The one iron in the basement (Level E2) for the guest is on a mini ironing board and on a timer placed in the wall, causing it to shut off after 1 minute and 24 seconds. Meanwhile, the information sheet on the wall (see pix) falsely says the timer shuts off after 3 minutes. The floor was wet from the leaking iron after auto-shutoff, so housekeeping was needed. The information sheet says to dial 9 for assistance, but the phone has been removed from the room. I had to wait 20 minutes for the floor to be mopped, or else my shirt would have rested in the water on the floor while hanging from the ironing board. Also, the shower in my room (680) was lined with mold/mildew. New room (1256) was missing a body towel and a floor towel. The details that are overlooked can be fixed with staff training. On a positive note, the hotel has a nice location near Ibirapuera Park and it is only a 10 minute (approximately) cab ride to restaurants and shopping. The restaurant food is nice along with the Yucafe coffee bar. The staff provides professional service with a smile, notably; Debora (restaurant host), Ingrid & Danton (bartenders), and Sarah & Liss (Yucafe baristas).

Dear Mr. Thomas, Thank you for your review and for your kind words about our team! We are delighted to hear that you enjoyed our location, the restaurant, and Yucafé. Your compliments to Débora, Ingrid, Danton, Sarah, and Liss mean a lot, and we will be sure to share your feedback with them—they will be thrilled to know they made a difference in your experience. At the same time, we sincerely regret the inconveniences you faced. Regarding the ironing facility, we have checked the iron, and it is functioning correctly. The cooling process may take slightly longer than three minutes, which is normal. Regarding the phone, we appreciate you bringing this to our attention, and we will review this item. We hope your shirt did not get wet, especially since we have a hanger rack positioned away from the floor. As for the feedback regarding the conditions of your rooms, we sincerely appreciate your feedback. Cleanliness and guest comfort are our priorities, and we have already shared your observations with our housekeeping and maintenance managers to ensure these matters are addressed. Your insights are valuable to us, and we will use them to enhance our services. Please feel free to reach out to us directly for any special requests or assistance before your next visit. Monick I Fernandez Customer Experience cx.pullmanibirapuera@accor.com

Excellent first impressions

Tripadvisor 评级 5.0/5

Simon D 商务住宿 - 经 TripAdvisor 认证的评论

Victor was very friendly and attentive. Great member of team. My bags were delivered quickly and the offer of water while I checked in was a nice touch having just landed from a long trip. I noticed that my adapter was not working in Brazil’s and they happily provided a free one at reception. All in all a great start to my stay.

Simon, Thank you for your kind words! We're delighted to hear that Victor provided great service and that you had a smooth check-in experience. It's wonderful to know that the small details, like the water and adapter, made a difference. We hope the rest of your stay is just as pleasant! Monick I Fernandez Experiência do cliente #PullmanSPIbirapuera #NotJustAHotel

Great service

Tripadvisor 评级 4.0/5

Eric W 经 TripAdvisor 认证的评论

Went to Pullman with my family. Front office members very helpful to support and share advice to book restaurant near to the hotel (Gustavo & Victor). Restaurant in the hotel is nice , the executive room is well renovated and the view of the town is amazing.

Eric, Thank you for choosing Pullman for your family stay! We’re delighted to hear that Gustavo and Victor provided you with great support and helpful recommendations for nearby restaurants. We truly appreciate your feedback and look forward to welcoming you and your family again soon! Monick I Fernandez Customer Experience #PullmanSPIbirapuera #NotJustAHotel

Many obrigadas!

Tripadvisor 评级 5.0/5

Holly B 经 TripAdvisor 认证的评论

Gustavo and Victor were so helpful during a family emergency. Their care and friendliness was above and beyond! High praises for them both. I visit often, and can always count on them if I need help. This visit was particularly stressful, as my father in law had passed during my stay

Holly, We truly appreciate your kind words and are deeply sorry for your loss. During difficult times, having a supportive and caring team can make all the difference, and we’re glad that Gustavo and Victor were able to assist you with kindness and professionalism. It means a lot to us that you visit often and can always count on our team. Please know that we are here for you, and we hope to welcome you back under more joyful circumstances in the future. Monick I Fernandez Customer Experience #NotJustAHotel #PullmanSPIbirapuera

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其他网络用户评价我们的酒店

  • 212 评论 9.3/10 位置
  • 513 评论 6.5/10 房间
  • 749 评论 8.4/10 服务
  • 19 评论 3.5/10 上网
  • 292 评论 8.2/10 早餐
  • 246 评论 8.4/10 食物
  • 176 评论 7.5/10 设施
  • 163 评论 7.2/10 氛围

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价格低至 ，限 1 人 1 晚入住同等价位房型，不含附加服务和早餐。该价格是当日在 https://all.accor.com/ 网站上查询到的 20 天后在相同条件下入住一晚的最低含税公价 (根据当地法规，抵达酒店时可能需要支付一些税费（例如，城市税）。)。根据时段和入住率会发生变动。以预订时的价格为准。所有（境外）预订都需使用酒店所在国家/地区的货币支付。以预订时按照酒店所在国家/地区货币确认的总价为准。可能会显示您的本国/地区货币兑换估值，但不作为合同依据。付款时，您的银行可能会向您收取银行费用和/或汇兑费用。