Mercure Rayong Lomtalay Villas & Resort 4 نجوم

ملاحظة أراء العملاء (رأي ALL) 4.4/5 1,362 أراء

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الوصف

خدمات الفندق الإضافية

  • New beach Destination

  • Local experience

  • Large Meeting Facilities

  • Pet Friendly

  • The trendiest destination beach resort

الإقامات المتوفرة لدينا

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موقع الفندق

Mercure Rayong Lomtalay Villas & Resort

289 & 235 Moo 3 Tambon Kram, Amphur Klaeng, Thailand
21190 RAYONG
Thailand

نظام تحديد المواقع العالمي (GPS):12.6451, 101.63208

الوصول والتنقل

خدمات فندقية

تسجيل الوصول من - تسجيل المغادرة حتى

في الفندق
  • مسبح
  • نرحب بالحيوانات
  • خدمة نقل بالحافلة
  • مطعم
  • إمكانية التنقل بالكرسي المتحرّك
  • مركز اللياقة
  • وافاي
  • مكيف
  • وجبة الفطور
  • حانة
  • صالات اجتماعات
  • فندق خالٍ تمامًا من التدخين
  • خدمة الغرف
قرب الفندق
  • موقف

تقييمات نزلائنا

تقييمات نزلائنا

آراء العملاء الذين حجزوا على موقع all.accor.com

اطّلع على المزيد

رأي ALL  4.4/5  1,362 أراء

تقييم TripAdvisor  4.0/5  41 أراء

Very good stay. But still room to improve

ملاحظة Tripadvisor 4.0/5

JMPFF تقييم TripAdvisor المعتمد

Location is great. New facilities. Nice, friendly and helpfull staff. Room was huge, with a big balcony , but a chair would be a good thing to have. Nice bed and mattress. Bathroom was nice, but we missed where to hang our towels, after bath, same for the swim wear, after swim. And we did not like the lavatory outside the bathroom and inside the room.. Water pressure also changed too much. Swimming pool was pleasant, with good and new longues and sunshades. Breakfast (on the older location...a small inconvenient) was good enough.

A Mercure that flatters to deceive

ملاحظة Tripadvisor 2.0/5

pablo6804 تقييم TripAdvisor المعتمد

The Mercure Rayong flatters to deceive. Everything looks nice enough until you start to discover that nothing is really that good (apart from the lovely beach). The staff do try hard to please though. First, the area on which the hotel is located is simply not large for the number of guests staying there. For example, there is not enough parking and not enough places to sit around the smallish pool. The pool is a strange shape: it looks lovely and is probably great for children splashing around and playing, but definitely is not for doing laps or any proper swimming. The fitness room is very pleasant, but only has one treadmill, one exercise bike and some free weights so, again, is insufficient for the needs of the guests. The villa room itself looks nice on entry and is adequate though feels a bit like being in prison given there is no view. The bed was comfy and the shower worked well. However, having stones around the bath is not a great idea for the elderly or anyone with impaired vision. As for the buffet breakfast, it looked terrific on first view but actually lacked quality. I was also served one of the worst omelettes I have ever had at a hotel - quite an achievement! We tried room service which was also adequate but certainly not particularly good or memorable. I too was not aware that this is a pet-friendly hotel when I booked. My error, but like other reviewers, we do not enjoy animals peeing and worse nearby where we are trying to relax. All in all, not a hotel I would recommend or stay at again.

We are sorry that your recent stay did not meet your expectations. Thank you very much for sharing the details of your disappointment so that we can continue to improve our service. We hope to have the opportunity to welcome you back again in the future. Sincerely, Mercure Rayong Lomtalay Villas & Resort

Three stars maximum. Dogs poo and pee uncontrollably basically anywhere. Slow service.

ملاحظة Tripadvisor 3.0/5

unalomew العائلات - تقييم TripAdvisor المعتمد

Room wasn’t ready for check-in even after 3pm. We got a room on 2nd floor which has a plunge pool, although the pool water was very cloudy like it’s never been properly clean. The plunge pool was located at the balcony below a nearby condominium so we had zero privacy. The window frame isn’t connected to the wall leaving an inch gap between the balcony and bedroom, therefore noises, mosquitoes, gecko can go through this gap. Service is slow. Being a pet-friendly hotel makes public place dirty. In one morning, a dog pooped around the swimming pool where everyone walked barefoot. Another dinner time, another dog peed on the sofa. Dogs are cute, but they are not hygienic. We see stains everywhere. I have to really avoid pets hotel from now on. I like the little island in front of the hotel though. And the beach is relatively clean.

Thank you for staying with us recently and for taking the time to share your comments. I have taken note of your feedbacks and passed this on to our team for the immediate actions to ensure the pleasant stay for our guests. Thank you once again for staying with us. We anticipate delivering another holiday that is equally memorable for you in the nearly future. Best Regards, Mercure Rayong Lomtalay Villas and Resort

Relaxing stay at stylish beach front hotel

ملاحظة Tripadvisor 5.0/5

Dafydd J تقييم TripAdvisor المعتمد

We stayed here for one night in mid May 2024. The Mercure is a stylish and well-maintained hotel with plenty of places to eat within easy walking distance. The large pool area overlooks a long expanse of clean beach. Pool sun loungers were large and exceptionally comfortable. Our room (4101) was spacious and had a small terrace and a garden view. The breakfast buffet was of a good quality with plenty of options (though more vegetarian cooked options would have been nice). Staff were very helpful and extremely courteous. Special mention to Meow and Aume who helped us arrange onward transportation - you both were great! Would definitely stay again if we return to the area. Cath and Dafydd Jones

We are so glad to hear that you love your stay with us. Can't hardly wait to welcoming you back to our beautiful beach front resort :)

موقع جيدجدا وقريب مطاعم السي فود

ملاحظة أراء العملاء 4.5/5

مجهول الأزواج - تقييمات مؤكدة لفندق ALL

رائعه

Dear Mr. Nawal A., Thank you for taking the time to tell us about your experience at the Mercure Rayong Lomtalay Villas & Resort. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Mercure Rayong Lomtalay Villas & Resort

بالاشتراك مع TripAdvisor

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