Grand Mercure Xiamen Downtown

Grand Mercure Xiamen Downtown 4 stars

Customer review rating (ALL Rating) 4.7/5 123 reviews

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Hotel extras

Grand Mercure Xiamen Downtown is conveniently located at the centre of Xiamen, within walking distance from Paragon Shopping Center, SM City Square and many famous city landmarks.

ALLSAFE approved hotel

Hotel location

Grand Mercure Xiamen Downtown

128 Jiahe Rd, Siming District
361009 XIAMEN

GPS:24.485088, 118.1244675

Access and transport

Hotel services

Check-in from - Check out up to

In summary
On site
  • Car park
  • Shuttle
  • Restaurant
  • Wheelchair accessible hotel
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Meeting rooms

Our accommodation(s)

All 151 spacious rooms and suites feature floor-to-ceiling windows, modular furniture, and flat screen televisions, plus en suite bathrooms with designer bathtubs and separate showers.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.7/5  123 reviews

TripAdvisor Rating  4.0/5  46 reviews

Excellence service

Customer review rating 5.0/5

Ms Z. Business - Confirmed reviews ALL

I was having lots of troubles as the suddent changes of COVID-19 rules in China. The staffs of ur hotel were very helpful epically the lady who added me on WeChat (forgotten to ask for her name WeChat ID: Hoiyue-DM) She helped to solve all my problems and coordinates with local district officer. Shout-out to the lady with glasses thanks a lot, because of u I had a wonderful experience in Xiamen.

very good service for the price

Customer review rating 5.0/5

Yao X. Solo - Confirmed reviews ALL

large bathroom, free minibar and decent price for less than CNY 400 per night

Dear yao X., We very much appreciate your comments regarding your stay at the Grand Mercure Xiamen Downtown. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, 陶 荣 Tommy Tao 总经理 General Manager 厦门凯裕美爵酒店 Grand Mercure Xiamen Downtown

Very nice and warm services hotel

TripAdvisor rating 5.0/5

ekpfong Families - TripAdvisor review

I was upgraded to a very nice hotel room and through out my stay, all the hotel staff are very friendly and helpful. They would try all means to meet all my needs if possible. Overall, it is a nice and warm stay for me and its location is very convenient to take buses and train around the island.

The worst hotel I have been in Asia

TripAdvisor rating 1.0/5

marzianice Business - TripAdvisor review

The reviews about this hotel were quite good so I decided to book a suite here. Besides the fact that they could not find my reservation (full prepaid) and I waste 1 hour of time just for this, the rooms at the end (I saw 3) were all Stinking of cigarettes and dirty carpet. Breakfast is a shame: I found big insects in the coffee area ... and the food options were just disgusting: only one coffee machine that served burned coffee, toast machine broken, a couple of Chinese bread with horrible flavour that I could not eat. The worst experience In my last 10 years in China.Don’t come here.

Good Trip

TripAdvisor rating 4.0/5

henryl437 Couples - TripAdvisor review

FOM Zoeke arranged a good and pleasant stay in this well-managed property. He surprised us with an ultra special, super warm welcome together with his GM Tommy and HRM Holiday 小姐。An excellent set up, where utmost care and attention is showered on guests. Well-recommended to all looking for a mid-range Accor property in Downtown Xiamen.

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Other web-users rate our hotel

  • 395 reviews 9.7/10 Location
  • 445 reviews 7.5/10 Room
  • 506 reviews 8.7/10 Service
  • 6 reviews 8.8/10 WiFi
  • 173 reviews 9.4/10 Value
  • 134 reviews 4.8/10 Amenities
  • 123 reviews 7.6/10 Cleanliness
  • 87 reviews 7.3/10 Breakfast

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