里约热内卢科帕卡巴纳美爵酒店 5 星

客户意见评级 (ALL 评级) 4.4/5 2,940 评论

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Rua Souza Lima, 48, Copacabana, 22070001 里约热内卢, 巴西

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酒店其他优惠

  • 可携带宠物的酒店！欢迎携带体重不超过 15 千克（33 磅）的狗和猫。

  • 适合家庭入住！12 岁或 12 岁以下儿童可免费入住。

  • 专享礼宾服务，为您提供便利

  • 距 Rio Sul 购物中心 20 分钟车程

  • 步行 8 分钟即可抵达奥索里奥将军地铁站

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酒店位置

里约热内卢科帕卡巴纳美爵酒店

Rua Souza Lima, 48, Copacabana
22070001 里约热内卢
巴西

GPS:-22.981677, -43.1928439

电话
传真 +55 21 3545-5400

抵达和交通

酒店服务

从 办理登记入住手续 - 从 办理退房手续

酒店内
  • 欢迎宠物
  • 可供轮椅出入的酒店
  • 空调
  • 无限网络
  • 早餐
  • 会议室

早餐

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我们的客人评论

我们的客人评论

来自 100% 认证入住过我们酒店客人的评论

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ALL 评级  4.4/5  2,940 评论

TripAdvisor 评级  4.0/5  3,823 评论

卓越奖 2023

Definitely not worth a five star

Tripadvisor 评级 3.0/5

C C 家庭住宿 - 经 TripAdvisor 认证的评论

The location is very good The family room was clean, rebuild and the decoration ok The room big enough for 3 people The bed was very comfortable The quality of the breakfast awful: poor quality of the products. Next time we will have our breakfast in the shop next to the hotel

Dear C C, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of.

Excellent experience and staff

Tripadvisor 评级 5.0/5

gabriela m 家庭住宿 - 经 TripAdvisor 认证的评论

Hospitality and the service in general was excellent. Breakfast was delicious and with a range of options. The staff couldn’t be any friendlier, helpful or kinder. There’s staff even at the beach, providing chairs and umbrellas. Beautiful hotel in general and great experience! Vitória at the restaurant was a sweetheart.

Hello gabriela m, Thank you very much for your warm comments about your experience with us! We are very happy to have been able to provide you with a comfortable and welcoming stay. Come back soon!

2 Star Hotel Claiming to be 4 Star, Very Poor Service

Tripadvisor 评级 1.0/5

Megabiz Solo travel - 经 TripAdvisor 认证的评论

Very poor service, I had 9 laundry items to be delivered before 8 PM, they arrived late and 5 items out of 9 are missing!! Ordered some Ice cream as room service and it came in a very old dirty tray served in a very old and somehow dirty looking cup, on one side of the cup the color is gone, this shows they do not care about the guests at all, stay away from this hotel.

Hello Megabiz, We are very sorry for the inconvenience you experienced during your stay with us. I want you to know that we really value your opinion and are working to resolve the issue so that it doesn't happen again. Our housekeeper has dealt with your problem directly because what happened to you deserves our full priority. We hope to have the opportunity to welcome you back to our property and provide you with an excellent experience. Sincerely,

Good hotel in a nice Copacabana location

Tripadvisor 评级 4.0/5

maserk 经 TripAdvisor 认证的评论

The location of this hotel is quite convenient to Copacabana (beaches, boardwalk) and easy walking distance over to Ipanema as well, which is why we picked it. The room was fine ... not spacious but very adequate, and the shower worked very well (good water pressure). There is a breakfast buffet on the second floor that had a pretty good range of options. The front desk staff was very courteous and helpful, and they spoke good English, which was very nice for us.

Hello maserk, We are very happy that you have chosen us as your hotel in Rio! It is great to know that you liked our facilities and accommodations, as well as the service of the team. Come back soon!

设施旧

客户意见评级 1.5/5

Y. 朋友住宿 - 所有已确认评论

房间配套差，设施老旧。位置靠海还可以，但没有海景

敬爱的顾客， 感谢您花时间分享您的经历。虽然我们希望能够给您更好的住宿体验，但您的评论对我们学习并改进我们的服务非常重要。我们虽然致力于为顾客提供好的住宿体验，但很显然我们的服务仍然存在缺失，且不能使您满意。如果您愿意给我们一个机会来赢回您的信任，我可以向您保证我们将会尽全力让您获得最佳的酒店住宿体验，并使您再次喜欢我们的酒店。 祝好，

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其他网络用户评价我们的酒店

  • 928 评论 9/10 位置
  • 1,353 评论 7.2/10 房间
  • 1,635 评论 8.6/10 服务
  • 85 评论 4.8/10 上网
  • 983 评论 8.5/10 早餐
  • 566 评论 7/10 清洁度
  • 258 评论 1.1/10 游泳池
  • 24 评论 2.4/10 酒吧和饮品

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价格低至 ，限 1 人 1 晚入住同等价位房型，不含附加服务和早餐。该价格是当日在 https://all.accor.com/ 网站上查询到的 20 天后在相同条件下入住一晚的最低含税公价（含增值税和住宿税）。根据时段和入住率会发生变动。以预订时的价格为准。所有（境外）预订都需使用酒店所在国家/地区的货币支付。以预订时按照酒店所在国家/地区货币确认的总价为准。可能会显示您的本国/地区货币兑换估值，但不作为合同依据。付款时，您的银行可能会向您收取银行费用和/或汇兑费用。