里约热内卢科帕卡巴纳美爵酒店 5 星

客户意见评级 (ALL 评级) 4.4/5 3,086 评论

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酒店其他优惠

  • 可携带宠物的酒店!欢迎携带体重不超过 15 千克(33 磅)的狗和猫。

  • 适合家庭入住!12 岁或 12 岁以下儿童可免费入住。

  • 专享礼宾服务,为您提供便利

  • 距 Rio Sul 购物中心 20 分钟车程

  • 步行 8 分钟即可抵达奥索里奥将军地铁站

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酒店位置

里约热内卢科帕卡巴纳美爵酒店

Rua Souza Lima, 48, Copacabana
22070001 里约热内卢
巴西

GPS:-22.98127, -43.19026

抵达和交通

酒店服务

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酒店内
  • 游泳池
  • 欢迎宠物
  • 轮椅可通行
  • 健身中心
  • 无限网络
  • 空调
  • 早餐
  • 会议室
  • 100% 无烟酒店
  • 客房服务

早餐

我们的客人评论

我们的客人评论

来自 100% 认证入住过我们酒店客人的评论

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ALL 评级  4.4/5  3,086 评论

TripAdvisor 评级  4.1/5  4,472 评论

卓越奖 2025

Very enjoyable!

Tripadvisor 评级 5.0/5

paddington69 Solo travel - 经 TripAdvisor 认证的评论

Second time at this hotel in 4 months - welcoming and great location with a bar & pool overlooking Copacabana Beach. Tonight I enjoyed a lovely Caesar Salad and Moscow Mule overlooking the Beach - Samuel was very an excellent host. Thank you.

Good hotel but major improvements required

Tripadvisor 评级 4.0/5

thuymivux 经 TripAdvisor 认证的评论

The hotel is in an excellent location, right on Copacabana beach but towards the "end", so you can easily walk to Ipanema beach for a change of scenery. The hotel has an odd layout, there seems to be 3 separate buildings, with most amenities (including breakfast) located in A. I believe if you're staying in Building B or C, you will need to go down & across reception to Building A (this will take less than 2 mins). The reception is also located at the side of the hotel, instead of the front like most hotels (the front has a restaurant - which serves delicious food). The check-in process was painfully slow (& I was the only one waiting). Most of the staff there don't seem to want to help, I had the phone hung up midway when calling reception a few times. Erika was lovely & the only one that greeted you with a smile always. The breakfast had a lot of options & variety. They also had a small separate section for gluten-free options. I enjoyed the breakfast very much. It did get very busy 8AM onwards but there are enough seats & the staff were also quick to clear tables. The rooms were spacious & clean. My room (418) was facing the heaters / air-cons, so there was a constant noise which I didnt mind but will bother other guests. House-keeping was very inconsistent. A few times I left the "Do Not Disturb" sign on my door but they ignored it & cleaned the room - this has never happened at any hotels I stayed at. When I did leave the "Please Clean My Room" sign on, my room was not cleaned when I returned at 4PM. Very odd. While the hotel location, building & food is excellent, it's the staff (reception) that let it down. I probably would not return to this hotel for this reason.

Incredible breakfast at Grand Mercure!

Tripadvisor 评级 5.0/5

Fearless24181301029 经 TripAdvisor 认证的评论

Big thanks to Micaele for the warm welcome and great service during our breakfasts at the Grand Mercure in Copacabana. She was always friendly, attentive, and made sure we had everything we needed to start the day right. Her smile and positive attitude really stood out and added a personal touch to our stay. It’s always nice to be greeted with such kindness in the morning. Thank you, Micaele! Giorgio V

Thank you for taking your time to rate us. Your opinion is very valuable in our journey towards excellence in hospitality. Our main goal is to ensure that you have not only a satisfactory experience, but a truly happy one, providing moments of comfort and well-being in a welcoming atmosphere. We are delighted to hear that Micaele made your stay even better. Come back soon for more memorable memories in our Brazilian home with a "carioca soul"!

设施一般,偏贵

客户意见评级 2.0/5

Vincent 商务住宿 - 所有已确认评论

大厅不错,早餐还行,房间有点简陋,床上用品很潮,整体达不到国内星级酒店的标准,最多算是快捷酒店的水平,结合住宿价格来说,贵了。

Thank you for taking your time to rate us. Your opinion is very valuable in our journey towards excellence in hospitality. Our main goal is to make your experience not only satisfying, but truly happy, by providing moments of comfort and well-being in a welcoming atmosphere. We have received your perceptions with attention and respect and will carefully evaluate the points mentioned to ensure that the inconveniences considered are corrected. We’re sorry to hear that your experience didn’t meet your expectations. We greatly value the trust you have placed in our services and we are committed to providing you with an enhanced experience in our Brazilian home with a \"carioca soul\"!

A great stay

Tripadvisor 评级 5.0/5

Brian C 家庭住宿 - 经 TripAdvisor 认证的评论

Great location. Friendly staff. Clean rooms and common areas. Housekeeping and maintenance were very responsive and did their jobs well. The hotel is near Copacabana beach and plenty of shops, restaurants and other activities. Highly recommend.

Thank you for taking your time to rate us. Your opinion is very valuable in our journey towards excellence in hospitality. Our main goal is to ensure that you have not only a satisfactory experience, but a truly happy one, providing moments of comfort and well-being in a welcoming atmosphere. We are delighted to hear that your stay with us was so pleasant and comfortable. Come back soon for more memorable memories in our Brazilian home with a "carioca soul"!

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其他网络用户评价我们的酒店

  • 1,129 评论 9.5/10 位置
  • 1,714 评论 6.8/10 房间
  • 1,945 评论 7.5/10 服务
  • 94 评论 4.4/10 上网
  • 1,094 评论 8.9/10 早餐
  • 653 评论 5.6/10 清洁度
  • 402 评论 8/10 氛围
  • 135 评论 7.9/10 运动休闲

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