Sofitel Ambassador Seoul Hotel & Serviced Residences 5 stelle

Dear Valued Guest, Bonjour and thank you for sharing your thoughtful feedback following your extended stay at Sofitel Ambassador Seoul. It has been a true pleasure to have been your home for the past year and a half. We sincerely appreciate the trust you placed in us throughout your stay, and we are delighted to know that our team made such a positive impression on your experience. Your generous recognition of our colleagues, especially Miss Kimi Kim, Concierge Supervisor, and Miss Regina from the Residence Lounge on the 5th floor, is truly appreciated. We will be delighted to share your kind words with them and the entire team. Knowing that their warm, attentive, and genuine hospitality contributed to your memorable stay will be a great source of encouragement. We are also pleased to hear that you found your studio spacious and comfortable. At the same time, we sincerely appreciate the constructive suggestions you shared regarding the kitchen facilities, cabinet and wardrobe maintenance, the shower door seal, and the in-room entertainment system. Feedback from long-term residents like yourself is especially valuable, and we have shared your comments with the relevant departments for careful review as we continue to enhance our facilities and guest experience. Thank you once again for your heartfelt compliments and valuable recommendations. It has been our privilege to serve you, and we truly hope to have the pleasure of welcoming you back to Sofitel Ambassador Seoul in the future. Kind regards, Duty Manager Chris Park

Dear Valued Guest, Bonjour, 안녕하십니까! Thank you sincerely for choosing to stay once again at Sofitel Ambassador Seoul Hotel & Serviced Residences, and for taking the time to share your kind and heartfelt feedback. We truly appreciate your thoughtful words. Our hotel strives to provide an exquisite environment where the essence of French elegance harmoniously blends with Korean heartfelt hospitality, ensuring that every guest enjoys genuine relaxation and a truly memorable experience through the highest standards of service. Hearing that you had a satisfying and joyful stay fills our entire team with great pride and joy, while also inspiring us with a renewed sense of responsibility to deliver even more impeccable service in the future. At Sofitel Ambassador Seoul, we pledge to continue serving you with unwavering passion and meticulous care, so that with every visit you may experience the true spirit of French zest, accompanied by luxurious service and an exceptional environment without compromise. We hope that your cherished experience with us will mark the beginning of a lasting relationship, and we eagerly look forward to the opportunity to welcome you back in the near future. Once again, please accept our heartfelt gratitude, and we wish you health and happiness. Sincerely, Duty Manager Chris Park

Dear Daniele V., Bonjour, Cordiali saluti dal Sofitel Ambassador Seoul Hotel & Residences. Innanzitutto, La ringraziamo per essere un nostro prezioso socio Accor Diamond e per aver scelto di soggiornare presso di noi. Apprezziamo sinceramente la Sua visita e l’opportunità di accoglierLa nel nostro hotel. Siamo lieti di sapere che il Suo soggiorno sia stato confortevole e piacevole. È sempre molto gratificante per noi sapere che i nostri sforzi contribuiscono a creare un’esperienza positiva per i nostri ospiti. Il Suo gentile feedback sarà condiviso con tutto il nostro team come grande fonte di motivazione e ci incoraggerà a continuare a offrire il più alto livello di servizio. La ringraziamo ancora una volta per il Suo continuo supporto e speriamo sinceramente di avere il piacere di darLe nuovamente il benvenuto al Sofitel Ambassador Seoul nel prossimo futuro. Qualora avesse ulteriori commenti o necessitasse di assistenza, non esiti a contattarci in qualsiasi momento. Cordiali saluti, Donny (Dawoon) Bae Duty Manager Sofitel Ambassador Seoul Hotel & Serviced Residences

Dear Fabio Z., We very much appreciate your comments regarding your stay at the Sofitel Ambassador Seoul Hotel & Serviced Residences. I am delighted to hear that you enjoyed the spacious room, excellent cleanliness, and attentive service from our staff. Your kind words are truly appreciated. We also appreciate your constructive comments regarding the dinner experience. We understand the importance of flexibility, especially for business travelers, and we will certainly review our buffet and à la carte options, as well as the dining service timings, to ensure a more relaxed and enjoyable experience in the future. We are pleased that you noticed the small gestures, such as the folding of clothes by our cleaning staff. It is the little things that make a big difference, and we are happy to know that it contributed to your overall satisfaction. Thank you again for your valuable feedback. We hope to welcome you back soon and provide an even more seamless experience. Sincerely, Jacob Hwang Duty Manager

Dear Alessia S., We very much appreciate your comments regarding your stay at the Sofitel Ambassador Seoul Hotel & Serviced Residences. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Jacob Hwang Duty Manager