Mondrian Seoul Itaewon 5 stelle

Giudizio clienti (Valutazione ALL) 4.3/5 1.966 recensioni

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Descrizione

Hotel approvato ALLSAFE

I plus dell'hotel

  • La migliore esperienza in hotel a 5 stelle a Seoul, Itaewon

  • Cucina mediterranea autentica e creativa

  • Sofisticati drink esclusivi

  • Il Mondrian Seoul Itaewon è un hotel che accetta gli animali!

Le nostre sistemazioni

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Posizione dell'hotel

Mondrian Seoul Itaewon

23 Jangmun Ro, Yongsan Gu
04392 SEUL
Corea del Sud

Coordinate GPS:37.52845, 126.99309

Accesso e trasporti

Servizi alberghieri

Check-in dalle - Check-out fino alle

In sede
  • Piscina
  • Parcheggio
  • Navetta
  • Ristorante
  • Accessibile con sedia a rotelle
  • Centro fitness
  • Wifi
  • Aria condizionata
  • Colazione
  • Sale riunioni
  • Proprietà 100% non fumatori
  • Servizio in camera

Le recensioni dei nostri clienti

Le recensioni dei nostri clienti

Recensioni certificate al 100% lasciate da ospiti che hanno realmente soggiornato presso le nostre strutture

Per saperne di più

Valutazione ALL  4.3/5  1.966 recensioni

Giudizio TripAdvisor  4.5/5  342 recensioni

Certificato d'eccellenza 2023

Loved the bed it was HUGE!

Punteggio Tripadvisor 5.0/5

AC_manchester Viaggio con amici - Recensione certificata TripAdvisor

Amazing hotel, huge comfy bed. Staff nice. Gym was there but what was amazing was the jacuzzi & sauna (no swimming shorts) If you want to use the gym they have shorts & T-shirts for members to use. Lots of amazing food places close by 10/15 min walk including an egg sl*t (which I LOVE) Lots of shopping on the same street, it’s the Melrose of Seoul. Metro/ underground station is a 10/15 min walk Had to ask for the bathroom to get some deep cleaning as there was an unacceptable nasty stench of mould.

Dear A.C, Thank you for taking the time to review your recent stay at Mondrian Seoul Itaewon. We appreciate your feedback and are delighted to hear that you loved our huge and comfortable bed. We strive to provide our guests with a relaxing and enjoyable experience, and we are glad to know that you found our staff to be nice. We are pleased to hear that you enjoyed our jacuzzi and sauna facilities. However, we apologize for any inconvenience caused by the absence of swimming shorts. We will take your feedback into consideration and explore options to provide swimming shorts for our guests in the future. We are glad that you found our location convenient, with plenty of amazing food places and shopping options nearby. It's great to know that you enjoyed exploring the vibrant Melrose of Seoul. We apologize for the unpleasant experience you had with the bathroom. We take cleanliness seriously, and we appreciate you bringing this to our attention. Rest assured that we will address your feedback and take the necessary measures to ensure a fresh and pleasant environment for all our guests. Thank you once again for your valuable feedback. We hope to have the opportunity to welcome you back to Mondrian Seoul Itaewon in the future. Next Time, visit our Roof top bar Privilege or Cleo our Mediterranean restaurant! Best regards,

Beautiful place and comfortable stay in Itaewon

Punteggio Tripadvisor 5.0/5

906alvaror Da solo - Recensione certificata TripAdvisor

Lovely hotel with a top notch service! Absolutely loved my time at Mondrian! More than I was expecting! The room was super comfortable, good size, the toiletries were also very lovely! Comfortable bed and pillows! Lovely restaurants, great breakfast! Lovely bar! Great gym! All around a fantastic stay! Can’t default the hotel on anything!

Dear Alvaro Rezende, Thank you so much for taking the time to share your wonderful experience at Mondrian Seoul Itaewon. We hope you have tried our restaurant Cleo and our Bar Privilege! We are thrilled to hear that you had a comfortable and enjoyable stay with us. It is delightful to know that you found our rooms spacious and well-appointed, and that the toiletries provided added to your overall experience. We are also glad that you enjoyed our lovely restaurants, great breakfast, and the amenities such as the gym. Your kind words mean a lot to us, and we look forward to welcoming you back soon. Warm regards, Hotel Management

Ottimo Hotel

Giudizio clienti 5.0/5

Anonimo Azienda - Avvisi confermati di ALL

Ben posizionato, ma soprattutto molto ben organizzato, con personale eccezionalmente cortese e disponibile. Bella la palestra, molti i ristoranti disponibili e i negozi aperti tutto il giorno (c'è un piccolo centro commerciale nei piani inferiori dell'hotel). La piscina vista da fuori era molto bella, ma non l'ho usata, così come la SPA.

Signor v., Desideriamo ringraziarla per gli apprezzamenti espressi a seguito del suo soggiorno presso Mondrian Seoul Itaewon. E’ con grande piacere che riceviamo i suoi complimenti. Non mancheremo di condividere i suoi commenti con tutta la nostra equipe. La sua soddisfazione è la migliore ricompensa per il nostro personale che lavora giorno dopo giorno per offrire un servizio impeccabile. In attesa di accoglierla nuovamente, Signor le porgiamo cordiali saluti. 감사합니다! (Grazie mille!) Kado Min Duty Manager

Generally Good - Too Hot Rooms In Winter and Noisy Neighbors (Employees?)

Punteggio Tripadvisor 4.0/5

514paigem Recensione certificata TripAdvisor

Pros: -The Mondrian employees were always very helpful and friendly. -The location is perfectly fine for getting around town with public transportation or a car. -Gym is well equipped and large (for a hotel gym) -clean public areas and mostly clean rooms -price was good Cons: -In winter, the room was set at about 27 C (about 80F) and couldn't be turned down, so we had to leave the windows open to keep the room at a civilized temperature. This required a lot of opening and closing since it was --5C (22F) outside during our stay. -Walls are not thick if neighbors are noisy. It seemed that the room next to us was used by the night shift workers to hang out on their breaks, as they were quite loud from about 10pm - 6am. It was very hard to sleep for several nights until we finally complained to the front desk, and they immediately left the room and did not return the next night. -zero ventilation in toilet or shower. thank goodness we had to leave the window open to keep it not too hot!

Dear Paige M, Thank you for taking the time to share your feedback about your recent stay at Mondrian Seoul Itaewon. We truly appreciate your kind words regarding our helpful and friendly employees, convenient location, well-equipped gym, and cleanliness of our public areas and rooms. We apologize for any inconvenience you experienced with the temperature control in your room during your winter stay. Your feedback about the inability to adjust the room temperature and the need to leave the windows open has been duly noted. We also apologize for the disturbance caused by noisy neighbors. We understand that a peaceful and restful sleep is crucial for our guests, and we sincerely apologize for any inconvenience caused during your stay. We appreciate you bringing this matter to our attention, and we took immediate action upon receiving your complaint to ensure that the issue was resolved promptly. Additionally, we appreciate your feedback regarding the lack of ventilation in the toilet and shower. We will take this into consideration as we continually strive to enhance our guests' experience. Thank you once again for your valuable feedback. We appreciate your kind understanding and hope to have the opportunity to welcome you back to Mondrian Seoul Itaewon in the future. Warm regards, Mondrian Seoul Itaewon

Ottimo albergo

Punteggio Tripadvisor 5.0/5

Christian V Per affari - Recensione certificata TripAdvisor

Ottima la palestra, molti ristoranti all'interno e un piccolo centro commerciale interno. Personale super attento e cortese. Non ho provato la sua con piscina, ma da fuori sembrava tutto molto bello. Vicino al centro, ottimamente servito

Lia님, Mondrian Seoul Itaewon으로의 리뷰를 남겨주셔서 감사합니다. Mary 직원이 매우 친절하게 대해주셨다는 점은 기쁘게 여기지만, 일부 디테일에 대해 여러분의 의견을 이해합니다. 저희 호텔의 리셉션 서비스에 대한 여러분의 피드백을 주목하였습니다. 손님들이 락커키를 요청하실 때의 상황과 직원들의 응대에 대해 더욱 교육이 필요한 부분이 있음을 인지하였습니다. 또한, 엘리베이터 속도와 다른 손님들의 예의에도 미흡했음을 알려주셨습니다. 저희는 여러분의 의견을 고려하여 서비스 향상을 위한 노력을 기울일 것이며, 이러한 사항들을 고려하여 직원들에게 추가적인 교육을 제공할 것입니다. 다시 한 번 Mondrian Seoul Itaewon을 방문해 주시기를 기대합니다. 저희 호텔에서 더 나은 경험을 제공할 수 있도록 최선을 다하겠습니다. 감사합니다. Mondrian Seoul Itaewon 드림

In collaborazione con TripAdvisor

Altri utenti web che hanno valutato il nostro hotel

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  • 825 recensioni 8.6/10 Servizio
  • 511 recensioni 8.3/10 Servizi
  • 490 recensioni 9.2/10 Atmosfera
  • 448 recensioni 3.6/10 Comfort
  • 322 recensioni 7.4/10 Pulizia
  • 263 recensioni 8.2/10 Piscina

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