Mercure Rio Boutique Copacabana 4 gwiazdki

Ocena klientów (Ocena ALL) 4.4/5 Liczba opinii: 1 711

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Avenida Atlantica, 2554, 2554, Copacabana, 22041001 RIO DE JANEIRO, Brazylia

Opis

O hotelu

  • Hotel położony przy plaży, z widokiem na morze

  • 25 minut jazdy samochodem do statuy Chrystusa Odkupiciela

  • 20 minut jazdy samochodem na górę Sugarloaf

  • 9 minut piechotą do stacji metra Siqueira Campos

  • 15 minut jazdy samochodem do portu lotniczego Santos Dumont w Rio de Janeiro

Nasze pokoje

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Lokalizacja hotelu

Mercure Rio Boutique Copacabana

Avenida Atlantica, 2554, 2554, Copacabana
22041001 RIO DE JANEIRO
Brazylia

Pozycja GPS:-22.97176, -43.18558

Telefon
Faks +55 21 3545-5100

Dojazd i transport

Usługi hotelowe

Zameldowanie od: - Wymeldowanie do:

Na miejscu
  • Zwierzęta mile widziane
  • Restauracja
  • Dostęp dla osób na wózkach inwalidzkich
  • Wi-Fi
  • Klimatyzacja
  • Śniadanie
  • Bar
  • Całkowity zakaz palenia na terenie całego obiektu
  • Obsługa hotelowa

QCeviche! Rio

Dania w restauracji serwowane są w dwóch miejscach: na uroczym tarasie z widokiem na promenadę przy plaży Copacabana oraz w przytulnym i gustownie urządzonym wnętrzu.

Opinie naszych gości

Opinie naszych gości

100% potwierdzonych opinii gości, którzy zatrzymali się w naszym hotelu

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Ocena ALL  4.4/5  Liczba opinii: 1 711

Ocena TripAdvisor  4.5/5  Liczba opinii: 313

Certyfikat Doskonałości 2023

Thank you Duda

Ocena na stronie TripAdvisor 4.0/5

didem d Opinia zatwierdzona w TripAdvisor

I would like thank to Duda for her kind assistance that made my stay a pleasant experience. The Turkish message sent to my room was very kind. The hotel is located well. It provides a beach area for the guests. The sea view room is nice. Thx Duda.

Dear M. Didem D, Thank you so much for your wonderful feedback! We are delighted to hear that Duda’s kind assistance contributed to making your stay a pleasant experience. We will be sure to pass along your kind words to her – she will be thrilled to know her efforts made such a positive impact. We’re also glad you enjoyed the thoughtful Turkish message, our prime location, and the exclusive beach area we provide for our guests. It’s great to know you appreciated the sea view from your room as well! We look forward to welcoming you back for another memorable stay in the near future. Best regards, Mercure Boutique Copacabana Team

Not worth the effort.

Ocena na stronie TripAdvisor 2.0/5

aarifakhtar Friends getaway - Opinia zatwierdzona w TripAdvisor

Good: 1. The food in the in-house Peruvian restaurant is amazing 2. “Some” of the staff members are very courteous and friendly 3. Location is great Bad: 1. They don’t care about your Accor status. You will be treated like any other guest. It doesn’t matter whether you’re gold or platinum. I asked for early check-in but wasn’t possible. I understand that but when I went to check-in at 2:50 PM then I was told that the check in is at 3 PM and I need to come back in 10 mins. If still understand but the tone was like “why are you here? Go away”. Same story for late check-out. I told them in advance but was told that it can only be done on day of checkout and on that day they just said sorry we have everything booked. Anyways, maybe I was in peak season but it was handled very badly. I didn’t feel like that they even tried to accommodate me. The issue was interaction not the final outcome. 2. Water kept dripping from the sink everyday and even after multiple discussions it was never resolved. Everyday I had to use multiple towels to cover the bathroom floor 3. The coffee machine in the restaurant stopped working during breakfast. When I asked them about it they said it is out of water and they can’t refill it for that day. It was at 9 am and the breakfast is till 10 am. Overall, I would say it is a like a 3-star hotel. There is nothing to rave about.

Dear aarifakhtar, Thank you for taking the time to share such detailed feedback about your stay. While we are glad to hear you enjoyed the food at our Peruvian restaurant and found some of our staff to be courteous, we sincerely apologize for the challenges you faced during your stay. Regarding your Accor status, we understand how important it is for our guests to feel valued, and we regret that we did not meet your expectations on this occasion. We will work closely with our team to ensure that all members are trained to provide exceptional service to all of our guests, regardless of the season. We also apologize for the maintenance issue with the sink and the inconvenience you experienced at breakfast. These are areas that we take seriously, and we will address them promptly to avoid any recurrence. Your feedback is essential in helping us improve, and we hope you will give us another opportunity to provide you with a much better experience in the future. Kind regards, Mercure Rio Boutique Team

Beautiful and amazing Rio❤️

Ocena na stronie TripAdvisor 5.0/5

Robert R Opinia zatwierdzona w TripAdvisor

We had beautiful and amazing stay, The housekeeper ( Geane) was wonderful. Kept a room beautiful and cleanliness and felt every time coming back was smell and feel clean. Excellent work We visit Jesus and botanical garden , Sugarloaf and the museum

Hello Robert! Thank you so much for your lovely feedback! We're thrilled to hear that you had a beautiful and amazing stay with us in Rio. We're especially pleased to know that Geane made your experience even more pleasant. I'll make sure to pass along your kind words to her – she will be delighted to hear them! It sounds like you had a wonderful time exploring some of Rio's most iconic attractions. We hope your visit left you with many unforgettable memories! We can't wait to welcome you back for another fantastic stay. Warm regards, Mercure Rio Boutique Hotel Copacabana Team

it was great for me to stay in this hotel😍

Ocena na stronie TripAdvisor 5.0/5

975rafaellas Solo travel - Opinia zatwierdzona w TripAdvisor

I came to Brazil for the first time and chose a hotel near the most famous Copacabana beach! the location of the hotel is superb! the staff is friendly and always helpful! I always found my room clean, thanks to the staff for that. Thanks to Ariel for helping me with the phone problem, I dropped it on the beach and it stopped working.. I stayed in this hotel for 9 days, I had breakfast included! thank you to the bar staff and kitchen for the tasty breakfast! they were everything for a delicious breakfast. Honestly, it was amazing that I chose this hotel! I could take a taxi from here and get everywhere very quickly and at the beach I only had to cross the street and in 2 minutes I was on the beach!❤️❤️❤️I will recommend for all my friends 🤗

Dear Rafaella, We very much appreciate your comments regarding your stay at the Mercure Rio Boutique Copacabana. It is always a pleasure to receive positive feedback. I will share your comments with our team, especially Uriel. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mercure Rio Boutique Hotel Copacabana Team

Repeat Customer

Ocena na stronie TripAdvisor 5.0/5

jade9537 Opinia zatwierdzona w TripAdvisor

My fourth time staying here and after staying at many other places in Copa I wouldn't go anywhere else. The staff are all so warm and friendly and help you with anything you need, shout out to Luis who is always so welcoming and helpful. The hotel is beautifully decorated and the restaurant where breakfast is served means you can enjoy the hotels A+ location right in the middle of Copa every morning with your eggs and coffee.

Dear Jade Thank you so much for your kind review! It is always a pleasure to welcome you here at Mercure! We are thrilled to hear that Luiz made a difference during your time with us. we look forward to welcoming you back very soon! Best regards, Mercure Rio Boutique Hotel Copacabana Team

Partner: TripAdvisor

Recenzje naszego hotelu napisane przez podróżnych

  • 878 Liczba opinii 9.7/10 Lokalizacja
  • 1 218 Liczba opinii 6.2/10 Pokój
  • 1 343 Liczba opinii 8.7/10 Obsługa
  • 29 Liczba opinii 8.5/10 Internet
  • 683 Liczba opinii 8.2/10 Śniadanie
  • 569 Liczba opinii 4.1/10 Komfort
  • 502 Liczba opinii 5.2/10 Czystość
  • 319 Liczba opinii 8.2/10 Klimat

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