Mercure Rio Boutique Copacabana 4 gwiazdki

Ocena klientów (Ocena ALL) 4.3/5 Liczba opinii: 1 332

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Mercure Rio Boutique Copacabana - Image 1
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Mercure Rio Boutique Copacabana - Image 4
Avenida Atlantica, 2554, 2554, Copacabana, 22041001 RIO DE JANEIRO, Brazylia

Opis

O hotelu

  • Hotel położony przy plaży, z widokiem na morze

  • 25 minut jazdy samochodem do statuy Chrystusa Odkupiciela

  • 20 minut jazdy samochodem na górę Sugarloaf

  • 9 minut piechotą do stacji metra Siqueira Campos

  • 15 minut jazdy samochodem do portu lotniczego Santos Dumont w Rio de Janeiro

Nasze pokoje

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Lokalizacja hotelu

Mercure Rio Boutique Copacabana

Avenida Atlantica, 2554, 2554, Copacabana
22041001 RIO DE JANEIRO
Brazylia

Pozycja GPS:-22.97176, -43.18558

Telefon
Faks +55 21 3545-5100

Dojazd i transport

Usługi hotelowe

Zameldowanie od: - Wymeldowanie do:

Na miejscu
  • Zwierzęta mile widziane
  • Restauracja
  • Dostęp dla osób na wózkach inwalidzkich
  • Wi-Fi
  • Klimatyzacja
  • Śniadanie
  • Bar
  • Całkowity zakaz palenia na terenie całego obiektu
  • Obsługa hotelowa

QCeviche! Rio

Dania w restauracji serwowane są w dwóch miejscach: na uroczym tarasie z widokiem na promenadę przy plaży Copacabana oraz w przytulnym i gustownie urządzonym wnętrzu.

Opinie naszych gości

Opinie naszych gości

100% potwierdzonych opinii gości, którzy zatrzymali się w naszym hotelu

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Ocena ALL  4.3/5  Liczba opinii: 1 332

Ocena TripAdvisor  4.5/5  Liczba opinii: 431

An exceptional example of empathy, professionalism, and outstanding service

Ocena na stronie TripAdvisor 5.0/5

267matthewo Opinia zatwierdzona w TripAdvisor

My experience with Mercure Rio Boutique Hotel Copacabana was nothing short of exceptional — even before my stay began. Due to an unexpected medical emergency in my family, we were forced to cancel part of a non-refundable reservation at the last minute. Situations like this are always stressful, emotional, and difficult, and this is exactly where true hospitality shows itself. From the very first email, Larissa Marçal, from the reservations team, stood out for her kindness, sensitivity, patience, and professionalism. She followed my case closely, answered every message promptly, and handled a complex situation with genuine care and humanity. Despite the strict booking conditions and the high-season period (New Year’s in Copacabana), Larissa and the hotel team went above and beyond expectations. Not only was the cancellation handled with transparency and respect, but the refund was processed correctly and confirmed, which brought enormous relief to my family during a very challenging time. This level of empathy is rare and deserves recognition. Although the circumstances prevented us from using all the rooms, this experience left an extremely positive impression. It reinforced my trust in the Mercure brand and, above all, showed that this boutique hotel truly values its guests as people — not just reservations. I would like to personally thank Larissa Marçal for her outstanding support. She is a true asset to the hotel, and her dedication absolutely deserves praise and recognition. I would not hesitate to recommend Mercure Rio Boutique Hotel Copacabana to anyone — and I look forward to staying there in the future under happier circumstances. Thank you for setting such a high standard of customer care. 🌟

Excellent restaurant with outstanding service!

Ocena na stronie TripAdvisor 5.0/5

Debbie M Opinia zatwierdzona w TripAdvisor

Terrific food! And amazing service from Duda! She was kind, knowledgeable and made great recommendations. We enjoyed her!

Reasknable hotel overlooking Copacabana beach

Ocena na stronie TripAdvisor 4.0/5

Richard D Opinia zatwierdzona w TripAdvisor

This is a very reasonable hotel over looking Copacabana beach. You cannot beat the location. While the hotel is not luxurious, it is clean and comfortable. The king size bed was quite large. The washroom bit small but perfectly fine. Our room over looked the beach and it was nice listening to the crashing waves during the night. The included breakfast was decent. This hotel is great value in a prime Rio location.

Dear M. Richard, Thank you for your kind review. We are happy to know you enjoyed our location, the comfort of your room, and the view of Copacabana Beach. It’s great to hear that you found good value in your stay. We hope to welcome you back soon. Kind regards, Mercure Rio Boutique Copacabana Team

Quality of the reservation service

Ocena na stronie TripAdvisor 5.0/5

Jerôme R Opinia zatwierdzona w TripAdvisor

Thank you, Larissa Marcal, for the quality and speed of our exchanges in organizing our stay at your hotel. We can’t wait to arrive and discover the hotel !

M. Jerôme, Thank you so much for sharing your experience! We are happy to know that you had an excellent stay and that Larissa took good care of you when you made your reservation. It is very gratifying to know that our hotel, our attentive staff, and the apartment met your expectations. We hope to welcome you back soon to the Mercure Boutique. 😊 Sincerely, Mercure Rio Boutique Hotel Copacabana Team

Right place to stay in Rio

Ocena na stronie TripAdvisor 5.0/5

B K Opinia zatwierdzona w TripAdvisor

During my recent trip to Rio de Janeiro, I stayed at the Mercure Boutique Hotel Copacabana and was happy with my choice. All the hotel staff (in security, reception, room service, and the restaurant) are well-trained, professional, and welcoming. Especially, I’d like to mention Duda Gonçalves, who works at the restaurant and helps to serve the food quickly and professionally, speaks several languages, and, most importantly, generously shares her positive energy with the guests. The hotel's central location on Copacabana, affordable prices, and excellent service make this hotel, in my opinion, the best option for accommodation in Rio.

Hello! Thank you very much for taking the time to share your experience with us. We are delighted to know that your stay at the Mercure Rio Boutique Copacabana was such a positive one. It is wonderful to hear that our teams — from security and reception to room service and the restaurant — made you feel welcomed and well taken care of throughout your visit. We truly appreciate your kind words about Duda Gonçalves. She is an exceptional member of our team, and we will gladly pass along your recognition. We are sure she will be very happy to know that her professionalism, multilingual support, and warm energy contributed to making your experience even more special. We’re also glad that our privileged location in Copacabana, combined with our service and value, made the hotel the right choice for your trip. It would be a pleasure to welcome you back to Rio soon. Thank you once again for choosing Mercure Boutique! 🌟

Partner: TripAdvisor

Recenzje naszego hotelu napisane przez podróżnych

  • 699 Liczba opinii 9.7/10 Lokalizacja
  • 979 Liczba opinii 5.8/10 Pokój
  • 1 018 Liczba opinii 8.5/10 Obsługa
  • 31 Liczba opinii 5.5/10 Internet
  • 515 Liczba opinii 7.7/10 Śniadanie
  • 479 Liczba opinii 3.3/10 Komfort
  • 356 Liczba opinii 4.4/10 Czystość
  • 226 Liczba opinii 7.9/10 Klimat

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