머큐어 리우 부티크 코파카바나 4성

고객 평점 (ALL 평가) 4.3/5 1,320 리뷰

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아베니다 아틀란티카, 2554, 2554, Copacabana, 22041001 리우 데 자네이루, 브라질

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  • Christ the Redeemer까지 차로 25분

  • 슈거로프 산까지는 차로 20분

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  • 리우데자네이루 산토스 뒤몽 공항까지 자동차로 15분 거리

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호텔 위치

머큐어 리우 부티크 코파카바나

아베니다 아틀란티카, 2554, 2554, Copacabana
22041001 리우 데 자네이루
브라질

GPS:-22.97176, -43.18558

전화
팩스 +55 21 3545-5100

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체크인 시간 : 부터 - 체크아웃 시간 : 까지

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QCeviche! Rio

레스토랑에는 코파카바나 해변 산책로가 내려다보이는 매력적인 야외 테라스와 세련된 인테리어의 실내 총 2곳의 공간이 있습니다.

고객 리뷰

고객 리뷰

100% 인증된 실제 투숙객 리뷰

자세히 보기

ALL 평가  4.3/5  1,320 리뷰

TripAdvisor 평가  4.5/5  446 리뷰

Great hotel

트립어드바이저 평점 5.0/5

Karen R TripAdvisor 인증 리뷰

My husband & I have been guests at Mercure Rio Boutique Copacobana for 3 nights and our stay has been great.Rooms are comfortable, bathroom big enough, and we have had a lovely side balcony view of Copacobana beach on the 10 th floor.The staff speak English well which is very helpful to us,and their service is amazing, especially Luiz,Nicolle,Thiago Kethelly and Tom.Thankyou all for a wonderful stay.

Dear Guest, Thank you very much for your kind words and for choosing Mercure Rio Boutique Copacabana for your stay. We are delighted to know that you and your husband had a great experience, enjoyed the comfort of the room, the balcony view, and especially the service provided by our team. Your compliments to Luiz, Nicolle, Thiago, Kethelly, and Tom will be shared with them — they will be very happy to hear this. It was a pleasure having you with us, and we truly hope to welcome you back soon for another wonderful stay in Rio. Warm regards, Mercure Rio Boutique Hotel Copacabana

Highly recommend the comfort, location & service

트립어드바이저 평점 5.0/5

MJGB62 TripAdvisor 인증 리뷰

Amazing place and location. If i returned to Rio and looked for a hotel i would definitely come back here. Excellent service. Friendly staff and very good breakfast. Unfortunately i must not recommend the Peruvian restaurant service and quality. We ate twice there and were not satisfied with the food, overpriced for this low quality. The beef was very hard almost impossible to chew. Disapointment

Dear Guest, Thank you for your feedback and for recommending our comfort, location, and service 😊 We’re very happy to know you enjoyed the hotel, the breakfast, and our team’s hospitality. We’re truly sorry to hear about your experience at the QCeviche! Rio. Your comments about the food quality and value have been shared with our management and culinary team so we can review and improve this point. We hope to have the opportunity to welcome you again and provide an even better experience on your next visit to Rio. Sincerely Yours, Mercure Rio Boutique Hotel Copacabana

Wonderful Stay - Will return again for sure!

트립어드바이저 평점 5.0/5

J M TripAdvisor 인증 리뷰

Location is perfect. Service, top notice. Everyone was so nice and accommodating to me. Before I forget… Mariana is AMAZING!!! I cannot stress this enough. She made sure I enjoyed my stay at the hotel. You can tell she loves her job and connecting with guests. I really appreciate her suggestions on great restaurants nearby to check out. I remember her from the hotel Instagram page promoting the hotel. I was so happy to meet her in person when I checked in to the hotel!

Hello, M. J M, Thank you very much for your wonderful review! We are delighted to know that you enjoyed our perfect location and that our team made you feel so welcome. A special thank you for highlighting Mariana — we are truly proud of her dedication and passion for guest service. We hope to welcome you back very soon for another great stay at Mercure Boutique Copacabana. Kind regards, Mercure Boutique Copacabana Team

Cozy and Warm

트립어드바이저 평점 5.0/5

Bilgesu A TripAdvisor 인증 리뷰

I was very comfortable, the location was great and the staff was extremely friendly. Especially Duda made my stay even better since she was speaking my language (Turkish) which is a rare occasion in Brazil!

Dear M. Bilgesu A , Thank you very much for your kind feedback! We are delighted to know that you felt comfortable, enjoyed our great location, and experienced the friendliness of our team. A special thank you for mentioning Duda — we are very proud of her and happy to hear that speaking your language made your stay even more special. We truly hope to welcome you back soon! Kind regards, Mercure Boutique Copacabana Team

An exceptional example of empathy, professionalism, and outstanding service

트립어드바이저 평점 5.0/5

267matthewo TripAdvisor 인증 리뷰

My experience with Mercure Rio Boutique Hotel Copacabana was nothing short of exceptional — even before my stay began. Due to an unexpected medical emergency in my family, we were forced to cancel part of a non-refundable reservation at the last minute. Situations like this are always stressful, emotional, and difficult, and this is exactly where true hospitality shows itself. From the very first email, Larissa Marçal, from the reservations team, stood out for her kindness, sensitivity, patience, and professionalism. She followed my case closely, answered every message promptly, and handled a complex situation with genuine care and humanity. Despite the strict booking conditions and the high-season period (New Year’s in Copacabana), Larissa and the hotel team went above and beyond expectations. Not only was the cancellation handled with transparency and respect, but the refund was processed correctly and confirmed, which brought enormous relief to my family during a very challenging time. This level of empathy is rare and deserves recognition. Although the circumstances prevented us from using all the rooms, this experience left an extremely positive impression. It reinforced my trust in the Mercure brand and, above all, showed that this boutique hotel truly values its guests as people — not just reservations. I would like to personally thank Larissa Marçal for her outstanding support. She is a true asset to the hotel, and her dedication absolutely deserves praise and recognition. I would not hesitate to recommend Mercure Rio Boutique Hotel Copacabana to anyone — and I look forward to staying there in the future under happier circumstances. Thank you for setting such a high standard of customer care. 🌟

Dear Matthew, Thank you very much for sharing such a heartfelt and meaningful review. We are truly honored by your words and deeply grateful for your trust in Mercure Rio Boutique Hotel Copacabana. We are sincerely sorry for the difficult circumstances you and your family faced, and we hope everything is now improving. In moments like these, empathy and understanding are essential, and we are extremely proud of Larissa and our reservations team for providing the care, sensitivity, and professionalism you described. Your recognition of Larissa’s dedication means a great deal to us. We will certainly share your message with her and the entire team — feedback like yours reinforces our commitment to treating every guest with genuine respect and humanity. Even though your stay could not take place as planned, we are very happy to know that this experience strengthened your confidence in our brand. We truly look forward to welcoming you in the future, under much happier circumstances. Thank you once again for your kind words and recommendation. Warm regards, Mercure Rio Boutique Hotel Copacabana Team

제휴 TripAdvisor

그 외 웹 사용자 평가 등급

  • 694 리뷰 9.6/10 위치
  • 975 리뷰 5.8/10 객실
  • 1,013 리뷰 8.4/10 서비스
  • 31 리뷰 5.5/10 인터넷 가격
  • 510 리뷰 7.8/10 조식
  • 485 리뷰 3.5/10 안락함
  • 352 리뷰 4.5/10 청결도
  • 227 리뷰 7.8/10 분위기

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