머큐어 리우 부티크 코파카바나 4성

고객 평점 (ALL 평가) 4.4/5 1,686 리뷰

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머큐어 리우 부티크 코파카바나 - Image 4
아베니다 아틀란티카, 2554, 2554, Copacabana, 22041001 리우 데 자네이루, 브라질

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호텔 추가 정보

  • 바다의 전경을 조망할 수 있는 해변 호텔

  • Christ the Redeemer까지 차로 25분

  • 슈거로프 산까지는 차로 20분

  • 시케이라 캄포스 지하철역까지 도보로 9분

  • 리우데자네이루 산토스 뒤몽 공항까지 자동차로 15분 거리

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호텔 위치

머큐어 리우 부티크 코파카바나

아베니다 아틀란티카, 2554, 2554, Copacabana
22041001 리우 데 자네이루
브라질

GPS:-22.97176, -43.18558

전화
팩스 +55 21 3545-5100

호텔 접근 및 교통

호텔 서비스

체크인 시간 : 부터 - 체크아웃 시간 : 까지

호텔 인근
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  • 레스토랑
  • 휠체어 이용 가능
  • Wi-Fi
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  • 조식
  • 바
  • 100% 금연 호텔
  • 룸 서비스

QCeviche! Rio

레스토랑에는 코파카바나 해변 산책로가 내려다보이는 매력적인 야외 테라스와 세련된 인테리어의 실내 총 2곳의 공간이 있습니다.

고객 리뷰

고객 리뷰

100% 인증된 실제 투숙객 리뷰

자세히 보기

ALL 평가  4.4/5  1,686 리뷰

TripAdvisor 평가  4.5/5  309 리뷰

2023으뜸 시설

Not worth the effort.

트립어드바이저 평점 2.0/5

aarifakhtar Friends getaway - TripAdvisor 인증 리뷰

Good: 1. The food in the in-house Peruvian restaurant is amazing 2. “Some” of the staff members are very courteous and friendly 3. Location is great Bad: 1. They don’t care about your Accor status. You will be treated like any other guest. It doesn’t matter whether you’re gold or platinum. I asked for early check-in but wasn’t possible. I understand that but when I went to check-in at 2:50 PM then I was told that the check in is at 3 PM and I need to come back in 10 mins. If still understand but the tone was like “why are you here? Go away”. Same story for late check-out. I told them in advance but was told that it can only be done on day of checkout and on that day they just said sorry we have everything booked. Anyways, maybe I was in peak season but it was handled very badly. I didn’t feel like that they even tried to accommodate me. The issue was interaction not the final outcome. 2. Water kept dripping from the sink everyday and even after multiple discussions it was never resolved. Everyday I had to use multiple towels to cover the bathroom floor 3. The coffee machine in the restaurant stopped working during breakfast. When I asked them about it they said it is out of water and they can’t refill it for that day. It was at 9 am and the breakfast is till 10 am. Overall, I would say it is a like a 3-star hotel. There is nothing to rave about.

Dear aarifakhtar, Thank you for taking the time to share such detailed feedback about your stay. While we are glad to hear you enjoyed the food at our Peruvian restaurant and found some of our staff to be courteous, we sincerely apologize for the challenges you faced during your stay. Regarding your Accor status, we understand how important it is for our guests to feel valued, and we regret that we did not meet your expectations on this occasion. We will work closely with our team to ensure that all members are trained to provide exceptional service to all of our guests, regardless of the season. We also apologize for the maintenance issue with the sink and the inconvenience you experienced at breakfast. These are areas that we take seriously, and we will address them promptly to avoid any recurrence. Your feedback is essential in helping us improve, and we hope you will give us another opportunity to provide you with a much better experience in the future. Kind regards, Mercure Rio Boutique Team

Beautiful and amazing Rio❤️

트립어드바이저 평점 5.0/5

Robert R TripAdvisor 인증 리뷰

We had beautiful and amazing stay, The housekeeper ( Geane) was wonderful. Kept a room beautiful and cleanliness and felt every time coming back was smell and feel clean. Excellent work We visit Jesus and botanical garden , Sugarloaf and the museum

Hello Robert! Thank you so much for your lovely feedback! We're thrilled to hear that you had a beautiful and amazing stay with us in Rio. We're especially pleased to know that Geane made your experience even more pleasant. I'll make sure to pass along your kind words to her – she will be delighted to hear them! It sounds like you had a wonderful time exploring some of Rio's most iconic attractions. We hope your visit left you with many unforgettable memories! We can't wait to welcome you back for another fantastic stay. Warm regards, Mercure Rio Boutique Hotel Copacabana Team

it was great for me to stay in this hotel😍

트립어드바이저 평점 5.0/5

975rafaellas Solo travel - TripAdvisor 인증 리뷰

I came to Brazil for the first time and chose a hotel near the most famous Copacabana beach! the location of the hotel is superb! the staff is friendly and always helpful! I always found my room clean, thanks to the staff for that. Thanks to Ariel for helping me with the phone problem, I dropped it on the beach and it stopped working.. I stayed in this hotel for 9 days, I had breakfast included! thank you to the bar staff and kitchen for the tasty breakfast! they were everything for a delicious breakfast. Honestly, it was amazing that I chose this hotel! I could take a taxi from here and get everywhere very quickly and at the beach I only had to cross the street and in 2 minutes I was on the beach!❤️❤️❤️I will recommend for all my friends 🤗

Dear Rafaella, We very much appreciate your comments regarding your stay at the Mercure Rio Boutique Copacabana. It is always a pleasure to receive positive feedback. I will share your comments with our team, especially Uriel. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mercure Rio Boutique Hotel Copacabana Team

Repeat Customer

트립어드바이저 평점 5.0/5

jade9537 TripAdvisor 인증 리뷰

My fourth time staying here and after staying at many other places in Copa I wouldn't go anywhere else. The staff are all so warm and friendly and help you with anything you need, shout out to Luis who is always so welcoming and helpful. The hotel is beautifully decorated and the restaurant where breakfast is served means you can enjoy the hotels A+ location right in the middle of Copa every morning with your eggs and coffee.

Dear Jade Thank you so much for your kind review! It is always a pleasure to welcome you here at Mercure! We are thrilled to hear that Luiz made a difference during your time with us. we look forward to welcoming you back very soon! Best regards, Mercure Rio Boutique Hotel Copacabana Team

Great option at Copacabana

트립어드바이저 평점 5.0/5

Magnus N TripAdvisor 인증 리뷰

Great place to stay! Very cozy and relaxed place. Good value for money… Great support from the people working all very friendly! Thanks to Luiz and Ester. The food in the restaurant is great both breakfast and normal menu, great drinks the peruvian style

Dear Magnus Thank you so much for your kind review! We are thrilled to hear that Luiz and Ester made a difference during your time with us. we look forward to welcoming you back in the future. Best regards, Mercure Rio Boutique Hotel Copacabana Team

제휴 TripAdvisor

그 외 웹 사용자 평가 등급

  • 878 리뷰 9.7/10 위치
  • 1,218 리뷰 6.2/10 객실
  • 1,343 리뷰 8.7/10 서비스
  • 29 리뷰 8.5/10 인터넷 가격
  • 683 리뷰 8.2/10 조식
  • 569 리뷰 4.1/10 안락함
  • 502 리뷰 5.2/10 청결도
  • 319 리뷰 8.2/10 분위기

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리우 데 자네이루 지역 모든 호텔

해당 객실 카테고리의 1인 1박 요금에 가까운 가격입니다( 현지 규정에 따라 일부 세금은 호텔 도착 시에 지불해야 합니다(예: 숙박세).). 이는 당일 https://all.accor.com/ 웹사이트에서 확인할 수 있는 해당 숙박시설의 모든 세금(VAT 및 관광세 포함) 포함 향후 20일 이내의 1박 최저가 공시 가격에 해당합니다. 기간 및 예약 상황에 따라 다를 수 있습니다. 이 요금은 예약 시에만 보장됩니다. 모든 해외 예약은 호텔이 위치한 국가의 통화로 결제 가능합니다. 예약 시 호텔이 위치한 국가의 통화로 확인된 금액만 보장됩니다. 귀하의 통화로 환산한 근사치를 제공해 드릴 수 있으나 이 액수에는 책임을 지지 않습니다. 결제 시 은행으로부터 은행 수수료 및/또는 환율 수수료가 청구될 수 있습니다.