Mövenpick Surabaya City

Ocena klientów (Ocena ALL) 4.8/5 Liczba opinii: 1 452

Gwarancja
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Mövenpick Surabaya City - Image 1
Mövenpick Surabaya City - Image 2
Mövenpick Surabaya City - Image 3
Mövenpick Surabaya City - Image 4
Jl Ahmad Yani No 71, Margorejo, Wonocolo, 60238 SURABAYA, Indonesia

Opis

O hotelu

  • The hotel is located near business districts, shopping centers and the carnival park area.

  • Near Maspion Square

  • Restaurant offers a selection of authentic Indonesian, Asian and Western cuisine.

  • Enjoy free daily activities during your stay with us.

  • Guests enjoy free WiFi in the rooms and publicareas.

Nasze pokoje

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Lokalizacja hotelu

Mövenpick Surabaya City

Jl Ahmad Yani No 71, Margorejo, Wonocolo
60238 SURABAYA
Indonesia

Pozycja GPS:-7.314266, 112.734917

Telefon
Faks +62 31 99845999

Dojazd i transport

Usługi hotelowe

Zameldowanie od: - Wymeldowanie do:

Na miejscu
  • Basen
  • Parking
  • Restauracja
  • Dostęp dla osób na wózkach inwalidzkich
  • Centrum fitness
  • Wi-Fi
  • Klimatyzacja
  • Śniadanie
  • Bar
  • Sale konferencyjne
  • Obsługa hotelowa

Patita Restaurant

Patita restaurant offers a selection of authentic Indonesian, Asian and Western cuisine in buffet and a la carte formats.

Opinie naszych gości

Opinie naszych gości

100% potwierdzonych opinii gości, którzy zatrzymali się w naszym hotelu

Dowiedz się więcej

Ocena ALL  4.8/5  Liczba opinii: 1 452

Ocena TripAdvisor  5.0/5  Liczba opinii: 292

Certyfikat Doskonałości 2024

Good

Ocena na stronie TripAdvisor 5.0/5

Voyager07879984450 Opinia zatwierdzona w TripAdvisor

Good room room, nice service , has a good staff polite, helpfully and care to the guest , good facilities and good restaurant, clean room and tidy good lobby, has a good view from the room Nice pool, and gym , all facilities and staff really good

Dear Voyager07879984450, We very much appreciate your comments regarding your stay at the Mövenpick Surabaya City. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Toat Edi Wijaya General Manager

Artistic comfortable and nice 5 stars hotel with competitive rate adjacent in the heart of Surabaya.

Ocena na stronie TripAdvisor 5.0/5

andrik456 Pobyt służbowy - Opinia zatwierdzona w TripAdvisor

A very comfortable 5 stars hotel in Surabaya city, with very responsive, polite and competent group of staffs. Nice foods, clean, artistic interior. The Cluster FO Manager showcases his 5 stars service. Striving to take care matters in utmost quality. In general a very positive experience. A highly recommended hotel. Definitely will come back to stay here.

Dear Andrik456, We very much appreciate your comments regarding your stay at the Mövenpick Surabaya City. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Yovi Syahilman Hotel Manager

Warm welcome received from the management team on my second visit.

Ocena na stronie TripAdvisor 5.0/5

AlfredTanJB Solo travel - Opinia zatwierdzona w TripAdvisor

Received a very warm welcome from the management team led by GM on my 2nd visit in May. Really appreciated for all the special arrangement given during my stay in Movenpick Surabaya in order to make my stay more enjoyable and delightful. The staffs from the restaurant, both Dimas, Bagun and the rest. They are just like an old friends and always provide the attentive services during my 2 nights stay in Movenpick Surabaya. I’m looking forward to be back again to Movenpick Surabaya on my next trip to Surabaya. I’m pretty sure that I’ll have another seamless and enjoyable stay like this time round. Once again thank you so much for the superb 5* services provided by the whole team.

Dear AlfredTanJb, We very much appreciate your comments regarding your stay at the Mövenpick Surabaya City. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Eksi Ayuningtyas General Manager

Fullboard Meeting

Ocena na stronie TripAdvisor 3.0/5

erullu Pobyt służbowy - Opinia zatwierdzona w TripAdvisor

We held a large annual national event in 32 provinces in Indonesia on May 27-31, 2024, I brought a large group with a number of 36 Fullboard meetings, and we used one of the meeting rooms there for 5 days, called Medang room. At first, I was confused by hotel sales because they overhandled other sales. And finally the one who handled our group was called Mbak Ayu. She was direct to me because I was the PIC of the event. One of the female staff in the Front desk agent section really helped me in the checkin process for my participants, she went back and forth to give me the room key, I love her effort. Give hes appreciation, the hospitality spirit is very visible. And I forgot her name. This hotel is already good because they are an accor group, maybe even more prepared when they are going to serve big group events with a big number of pax so that they can communicate with one door. So far for the room is very good we like the interior. The banquet staff took a long time on the first day there was no one on standby in front of the room so it was a bit difficult when we had technical problems in the room. We were not given any complimentary even though the number of our pax was big and the fullboard meeting... I asked for the compliment only additional 3pax plates for lunch and dinner but they didn't give it. No problem. Luckily our event went smoothly until it was over. But i love the view when the sun goes down.

Dear Erullu, Thank you for taking the time to share your feedback about your recent stay at Movenpick Surabaya City. We are delighted that you found the room interior to be good with nice view in the evening as well as helpful front office staff during check in process. At Movenpick Surabaya City, we are committed to providing excellent service to every guest who visits us. We understand that present of staff during the meeting is essential in order to ensure guests feel welcome and comfortable during their meeting. It's unfortunate that these standards were not met during your event and we apologize for any inconvenience this may have caused. We will certainly use your feedback as an opportunity to review our maintenance service and housekeeping practices so that we can strive to improve our standards in the future. Thank you again for choosing Movenpick Surabaya City for your stay in Surabaya, and we look forward to welcoming you back in the near future. Sincerely, Eksi Ayuningtyas General Manager

Great Food!!

Ocena na stronie TripAdvisor 5.0/5

alexcr223 Opinia zatwierdzona w TripAdvisor

Great stay at the Movenpick. I had a fantastic meal in the restaurant. Vidi helped me to pick some local dishes and explained the food to me as I had never been to Indonesia before. Great service and perfect recommendations by him. I look forward to visiting again

Dear Alexcr223, We very much appreciate your comments regarding your stay at the Mövenpick Surabaya City. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Eksi Ayuningtyas General Manager

Partner: TripAdvisor

Recenzje naszego hotelu napisane przez podróżnych

  • 164 Liczba opinii 7.1/10 Lokalizacja
  • 586 Liczba opinii 8.8/10 Pokój
  • 825 Liczba opinii 9.3/10 Obsługa
  • 11 Liczba opinii 6/10 Internet
  • 355 Liczba opinii 8.8/10 Czystość
  • 177 Liczba opinii 8.5/10 Śniadanie
  • 163 Liczba opinii 9.1/10 Klimat

Zarządzane przez Trustyou

Inne nasze placówki w pobliżu

Minimalna, szacunkowa cena za 1 noc dla 1 osoby w danej kategorii cenowej pokoju, bez usług dodatkowych, bez śniadania. Odpowiada najniższej cenie zwykłej obejmującej wszystkie podatki (Niektóre podatki należy opłacić po przybyciu do hotelu (np. podatek turystyczny) zgodnie z obowiązującymi przepisami lokalnymi.) w danym obiekcie, dostępnej danego dnia na stronie https://all.accor.com/, za pobyt na jedną noc rozpoczynający się w ciągu kolejnych 20 dni. Cena zmienna uzależniona od okresu i dostępności. Cena jest gwarantowana tylko w momencie rezerwacji. Opłaty za wszystkie rezerwacje (zagraniczne) dokonywane są w walucie kraju, w którym znajduje się hotel. Gwarantowana jest tylko kwota potwierdzona podczas rezerwacji w walucie kraju, w którym znajduje się hotel. Szacunkowa wysokość opłaty w Twojej walucie może zostać wskazana, ale nie stanowi ona ceny umownej. W momencie płatności Twój bank może obciążyć Cię opłatami bankowymi i/lub opłatami za przewalutowanie.