卡西亚普吉岛酒店 5 星

Tripadvisor 评级 4.7/5 2,715 评论

卡西亚普吉岛酒店 - Image 1
卡西亚普吉岛酒店 - Image 2
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64 Moo 4 Srisoonthorn Road, Thalang, 83110 普吉岛, 泰国

描述

酒店其他优惠

  • 面海

  • 水疗

  • 室外泳池

  • 18 洞锦标赛高尔夫球场，由 Paul Jensen 设计

  • 私人海滩和水上运动设备

我们的客房

酒店位置

卡西亚普吉岛酒店

64 Moo 4 Srisoonthorn Road, Thalang
83110 普吉岛
泰国

GPS:8.000417, 98.296741

电话
传真 +66 76 356 000

抵达和交通

酒店服务

从 办理登记入住手续 - 从 办理退房手续

酒店内
  • 游泳池
  • 停车
  • 餐厅
  • 无线网络
  • 空调
  • 早餐
  • 酒吧

我们的客人评论

我们的客人评论

来自 100% 认证入住过我们酒店客人的评论

发现更多

TripAdvisor 评级  4.7/5  2,715 评论

Amazing hotel with all conveniences

Tripadvisor 评级 5.0/5

Ivan E 经 TripAdvisor 认证的评论

Nice place to stay with all conveniences. Friendly staff, always helps. Comfortable vehicle to Patong and Central Phuket. Convenient location, not far from the sea. Every 10-20 minutes there is a boat that can take you to the beach. Glad to visit this place!

Hi Ivan E, Thank you very much for your kind review. We’re delighted to hear that you enjoyed your stay and found the hotel comfortable and convenient, from our location and beach boat service to the transportation to Patong and Central Phuket. It’s also wonderful to know that our team’s friendliness and helpfulness made a positive impression on you. We truly appreciate your feedback and look forward to welcoming you back to Cassia Phuket again soon. Be Cool with Cassia! Supattra A. Director of Operations

Never again

Tripadvisor 评级 1.0/5

Marwa_q8 经 TripAdvisor 认证的评论

I booked this hotel based on its listing as a five-star property. Unfortunately, my experience did not reflect the standards expected of a five-star hotel. A true five-star experience is defined by exceptional service and attention to detail, which I did not encounter during my stay. From the interior design to the rooms, the overall impression was underwhelming. There was no assistance with luggage upon arrival, and the atmosphere felt closer to a hostel than a resort. Breakfast was disorganized and disappointing, and overall the food quality did not meet expectations. I was relieved to find nearby cafés, as dining within the hotel was not enjoyable. That said, I truly loved the area — it is beautiful, lively, and well located. Unfortunately, my issue was solely with the hotel itself, and overall I did not enjoy my stay as expected from a five-star property.

Dear Marwa_q8, Thank you for taking the time to share your detailed feedback. We are truly sorry to learn that your stay did not meet your expectations, and we sincerely apologize for the inconvenience and disappointment you experienced. Cassia Phuket is designed as a lifestyle hotel, offering a more relaxed, contemporary and self-service–oriented experience rather than a traditional luxury resort style. That said, we fully understand that this may not have been clearly aligned with your expectations when booking, especially regarding service elements such as luggage assistance, breakfast flow and dining quality. For this, we genuinely regret the misunderstanding. Your comments about the rooms, breakfast organization and food quality are taken very seriously and have been shared with our management and culinary teams for immediate review and improvement. We always aim to deliver friendly, efficient service within our lifestyle concept and we are sorry that this was not reflected during your stay. We do appreciate your kind words about the area and location, which many of our guests also enjoy and we regret that the hotel experience itself prevented you from fully enjoying your holiday. Thank you again for your honest feedback. It helps us identify areas where we need to do better and we truly hope we may have the opportunity to welcome you back in the future for a more positive and enjoyable experience. Warm regards, Supattra A. Director of Operations

The holiday was great

Tripadvisor 评级 5.0/5

Polina P 经 TripAdvisor 认证的评论

The girl Night at the reception was very helpful with our check-in. Very cool hotel , convenient location. Thanks!!!!!

Hi 583polinap, Thank you very much for your lovely feedback. We’re delighted to hear that you had a great holiday and enjoyed our convenient location. A special thank you for recognizing Night at the reception, your kind words will certainly be shared with her and will mean a lot. We’re also happy to know you found the hotel cool and welcoming. We truly appreciate your review and hope to welcome you back to Cassia Phuket again soon. Be Cool with Cassia! Supattra A. Director of Operations

TBE - The Best Ever!

Tripadvisor 评级 4.0/5

Frank M 经 TripAdvisor 认证的评论

Our experience as a family was the best ever. The staff were kind, helpful and always happy especially Chaba! My wife, our children and I absolutely adored Chaba.

Hi G4758XOfrankm, Thank you so much for your wonderful feedback. We’re truly delighted to hear that your family had such a memorable experience with us. Your kind words about our team mean a lot, and we’re especially happy to know that Chaba made such a positive impression on you and your family. We will be sure to share your appreciation with her. It was a pleasure having you with us, and we look forward to welcoming you and your family back to Cassia Phuket again soon. Be Cool with Cassia! Supattra A. Director of Operations

Excellent Stay

Tripadvisor 评级 5.0/5

Rachel H 经 TripAdvisor 认证的评论

We had the best time, facilities were excellent. The kids really enjoyed the pool and the shot ferry ride to the beach. The staff were amazing, especially Chaba, she went above and beyond for us and made our stay the best experience. We will definitely be back. 😊

Hi rachelhU7492JS, Thank you very much for your lovely review. We’re delighted to hear that you had an excellent stay and that your family enjoyed our facilities, especially the pool and the short ferry ride to the beach. We’re especially pleased to know that Chaba made such a positive impact on your experience by going above and beyond. Your kind words will certainly be shared with her and the team. We truly appreciate your recommendation and look forward to welcoming you and your family back to Cassia Phuket again soon. Be Cool with Cassia! Supattra A. Director of Operations

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价格低至 ，限 1 人 1 晚入住同等价位房型，不含附加服务和早餐。该价格是当日在 https://all.accor.com/ 网站上查询到的 20 天后在相同条件下入住一晚的最低含税公价 (根据当地法规，抵达酒店时可能需要支付一些税费（例如，城市税）。)。根据时段和入住率会发生变动。以预订时的价格为准。所有（境外）预订都需使用酒店所在国家/地区的货币支付。以预订时按照酒店所在国家/地区货币确认的总价为准。可能会显示您的本国/地区货币兑换估值，但不作为合同依据。付款时，您的银行可能会向您收取银行费用和/或汇兑费用。