卡西亚普吉岛酒店 5 星

Tripadvisor 评级 4.7/5 2,687 评论

卡西亚普吉岛酒店 - Image 1
卡西亚普吉岛酒店 - Image 2
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64 Moo 4 Srisoonthorn Road, Thalang, 83110 普吉岛, 泰国

描述

酒店其他优惠

  • 面海

  • 水疗

  • 室外泳池

  • 18 洞锦标赛高尔夫球场，由 Paul Jensen 设计

  • 私人海滩和水上运动设备

我们的客房

酒店位置

卡西亚普吉岛酒店

64 Moo 4 Srisoonthorn Road, Thalang
83110 普吉岛
泰国

GPS:8.000417, 98.296741

电话
传真 +66 76 356 000

抵达和交通

酒店服务

从 办理登记入住手续 - 从 办理退房手续

酒店内
  • 游泳池
  • 停车
  • 餐厅
  • 无线网络
  • 空调
  • 早餐
  • 酒吧

我们的客人评论

我们的客人评论

来自 100% 认证入住过我们酒店客人的评论

发现更多

TripAdvisor 评级  4.7/5  2,687 评论

Vista is the best.love cassia

Tripadvisor 评级 5.0/5

Aockd O 经 TripAdvisor 认证的评论

I had lunch at Vista. The food was delicious, the atmosphere was beautiful, and the staff provided excellent service.Changnoy Jaae Ice Ploy Tatar

Great staff

Tripadvisor 评级 5.0/5

ygrealtor 经 TripAdvisor 认证的评论

We checked in late last night. The staff was nice and gracious. This morning- the exact same treatment. So far I am well pleased with both staff and location.

Dear ygrealtor, Thank you very much for sharing your kind feedback with us. We’re delighted to hear that our team made you feel welcome both during your late check-in and again the following morning. Your compliments about our staff and location truly mean a lot to us and serve as great motivation for the team. We hope the rest of your stay is just as pleasant, and we look forward to taking care of you throughout your time with us. Be Cool with Cassia! Supattra A. Director of Operations

OAT and meaw

Tripadvisor 评级 5.0/5

Isabel S 经 TripAdvisor 认证的评论

Location is perfect in Laguna. Walking distance to boat avenue and beach. 2 bedroom loft is spacious and perfect for a family. Staff super friendly!

Hi lsabelS1007, Thank you so much for sharing your lovely feedback. We’re delighted to know you enjoyed our perfect location in Laguna, with easy access to Boat Avenue and the beach. It’s also wonderful to hear that our spacious 2-bedroom loft suited your family’s needs and that our team made you feel welcome with their friendly service. Your kind words truly mean a lot to us, and we look forward to welcoming you back for another great stay. Be Cool with Cassia! Supattra A. Director of Operations

Crashia, not Cassia

Tripadvisor 评级 1.0/5

ZeZuKa 经 TripAdvisor 认证的评论

Cassia Bang Tao presents itself with the promise of prime location, stylish rooms, and Accor-standard service. Yet, the reality quickly diverges from expectations. Atmosphere: From the moment of arrival, one is struck not by hospitality but by an unsettling environment dominated by rude guest behavior. The staff themselves seem caught in the same dissonance, unable to elevate the tone. Rooms: The accommodation is modern and comfortable, but housekeeping every two days is far below the standard implied by a five-star association. Breakfast: A complete disappointment. The quality of food is poor, and staff appear embarrassed to serve it. Compounding this, the dining area is overwhelmed by undisciplined guests hoarding food in a manner that undermines any sense of refinement. Brand Alignment: Accor should seriously reconsider the positioning of Cassia. At present, it feels less like a lifestyle hotel and more like a chaotic service residence. Conclusion: Cassia Bang Tao has potential, but it is currently mismanaged and misaligned with Accor’s brand promise. While I do not rule out returning, it is imperative that Accor revamps this property—both in operations and guest culture management—before it can truly deliver on expectations.

Hi ZeZuKa, Thank you for taking the time to share such a detailed review. We truly appreciate your honesty, and I am very sorry that your recent experience at Cassia Phuket did not meet your expectations. Your feedback is important and will be taken seriously. Regarding the atmosphere and guest behavior you observed, we recognize that maintaining a pleasant environment for all guests is essential. Our team will reinforce guidelines and enhance monitoring to ensure a more comfortable and respectful ambiance throughout the property. For housekeeping, we apologize if the service schedule was not clearly communicated. While our standard is every two days as part of our sustainability initiative, we are always happy to provide additional cleaning upon request. We will review how we communicate this so it is clearer and more convenient for our guests. We are also concerned to hear your comments about breakfast. This will be addressed immediately with our culinary and service teams to improve both quality and consistency, as well as the overall dining experience. Your remarks about brand alignment are noted. Cassia’s concept is a lifestyle brand within the Banyan Group and in partnership with Accor and we aim to deliver a fun, vibrant, and relaxed experience. That said, we acknowledge when expectations are not met and will continue working to elevate our offerings, operations, and guest journey. Thank you again for providing us with constructive feedback. We hope you will give us another opportunity to deliver a stay that reflects both our standards and your expectations. Should you wish to discuss your experience further, please feel free to reach out to me directly. Be Cool with Cassia! Supattra A. Director of Operations

Good hotel

Tripadvisor 评级 5.0/5

Tatiana A 经 TripAdvisor 认证的评论

This is first time to stay at Cassia Hotel Phuket, the staff at reception so friendly and helpful. The breakfast very delicious 😊😊

Hi tatianaaM7517VY, Thank you very much for sharing your wonderful feedback. We’re delighted to hear that your first stay at Cassia Phuket was such a positive experience. Our reception team will be thrilled to know their friendly and helpful service made a great impression. We’re also happy to hear you enjoyed our delicious breakfast. We hope to welcome you back for another enjoyable stay very soon! Be Cool with Cassia! Supattra A. Director of Operations

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价格低至 ，限 1 人 1 晚入住同等价位房型，不含附加服务和早餐。该价格是当日在 https://all.accor.com/ 网站上查询到的 20 天后在相同条件下入住一晚的最低含税公价 (根据当地法规，抵达酒店时可能需要支付一些税费（例如，城市税）。)。根据时段和入住率会发生变动。以预订时的价格为准。所有（境外）预订都需使用酒店所在国家/地区的货币支付。以预订时按照酒店所在国家/地区货币确认的总价为准。可能会显示您的本国/地区货币兑换估值，但不作为合同依据。付款时，您的银行可能会向您收取银行费用和/或汇兑费用。