普吉岛悦榕庄酒店 5 星

Tripadvisor 评级 4.6/5 4,108 评论

普吉岛悦榕庄酒店 - Image 1
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33 33 27 Moo Srisoonthorn Rd, Cherngtalay Amphur Talang, 83110 普吉岛, 泰国

描述

酒店其他优惠

  • 泰国最大的全泳池别墅度假村，设有 218 套别墅

  • 屡获殊荣的悦榕庄水疗中心提供令人放松的理疗和健康水疗护理。

  • DoublePool 别墅环境优美，提供专属服务，为您打造浪漫度假之旅。

  • 18 洞高尔夫球场，满足职业高尔夫球手和初学者的选择。

  • 酒店设有 6 家餐厅和酒吧，包括招牌餐厅 Saffron 和悬浮酒吧 Tin Tapas

我们的客房

酒店位置

普吉岛悦榕庄酒店

33 33 27 Moo Srisoonthorn Rd, Cherngtalay Amphur Talang
83110 普吉岛
泰国

GPS:8.012421, 98.295657

电话
传真 +66 76 325 552

抵达和交通

酒店服务

从 办理登记入住手续 - 从 办理退房手续

酒店内
  • 停车
  • 穿梭巴士
  • 餐厅
  • 轮椅可通行
  • 无线网络
  • 空调
  • 早餐
  • 酒吧
  • 会议室
  • 客房服务

我们的客人评论

我们的客人评论

来自 100% 认证入住过我们酒店客人的评论

发现更多

TripAdvisor 评级  4.6/5  4,108 评论

卓越奖 2025

Sub sub par

Tripadvisor 评级 1.0/5

Amy E 经 TripAdvisor 认证的评论

This is definitely NOT a five star or even four star hotel. It’s sub par. Toilets don’t work. Place is worn and unkept to the point of feeling dirty. I could go on…

Dear amye531, Thank you very much for sharing your recent experience with us. We are truly sorry to learn that your stay at Banyan Tree Phuket did not meet the expectations that we strive to uphold, and we extend our sincerest apologies for the disappointment you encountered. Please know that your comments are very important to us, as they provide valuable insight into areas where our service and facilities can be enhanced. We deeply regret that certain aspects of your stay did not reflect the standards of comfort, attention, and care that we wish every guest to experience. At Banyan Tree, our vision has always been to deliver more than just a stay, we aim to create memorable journeys marked by thoughtful service and heartfelt hospitality. It is truly disheartening to know that we fell short of this commitment during your visit. Your feedback has been carefully shared with our team leaders and respective department for thorough review and improvement. We take your observations to heart, and we are committed to ensuring that our guests feel not only well cared for, but also genuinely valued throughout their time with us. While we cannot change the impression left by your most recent visit, we would be truly grateful for another opportunity to welcome you back in the near future. Should your travels bring you once again to Phuket, it would be our genuine honor to personally assist in curating your stay ensuring that every aspect is thoughtfully arranged and that your next experience is seamless, comfortable, and truly reflective of the Banyan Tree philosophy of exceptional hospitality. Once again, please accept our deepest apologies and our gratitude for bringing your experience to our attention. We remain dedicated to learning from your feedback and to continuously improving for the benefit of all our guests. Warm regards, Salah Bsisso Hotel Manager

The very best of Thailand, and such incredible service. We will be back!

Tripadvisor 评级 5.0/5

Shauravi M 经 TripAdvisor 认证的评论

We had absolutely the very best trip to Banyan Tree in Phuket. The service is simply unbeatable. The food, the number of restaurants (fab Japanese, Italian), the proximity to golf, the number of activities for our kids. The Kickboxing teacher Sunny was fab, the Tennis coach Paul was five stars. The manager Jinny and also Eve were SO helpful. They really went above and beyond, and truly made our trip super special. We are considering Banyan Tree for our trip to Mexico later this year, and back again in December 2026 because nowhere we have stayed has matched this genuinely caring service. The proximity to Bang Tao beach, Smigo’s laid back vibe and their own beach club Rava were also so fab. The hotel staff were all extremely kind and considerate with our children. The pool villas were a treat and really made our holiday standout. Also the spa and massages. We could go on and on….and hence we will be back

Dear SMTravell, Warm greetings from Banyan Tree Phuket. Thank you very much for sharing such an incredibly generous and uplifting message with us. We are truly honored by your kind words and delighted to know that your stay with us was such a memorable and meaningful experience for you and your family. It brings us immense joy to learn that our service, culinary offerings, pool villas, spa experiences, and family-friendly activities all contributed to making your holiday so special. Your recognition of our colleagues Sunny, Paul, Jinny, Eve, and the wider team means a great deal to us. They will be deeply touched to know that their care, dedication, and genuine hospitality helped create lasting memories for your family. We are especially pleased to hear that your children felt so well cared for and welcomed, as creating thoughtful, heartfelt experiences for families is something we truly value. Knowing that our resort, surroundings, and sense of place from Bang Tao Beach to RAVA Beach Club enhanced your stay makes us immensely proud. Your kind consideration of returning to Banyan Tree Phuket in the future, as well as exploring other Banyan Tree destinations, is the highest compliment we could receive. It truly inspires us to continue delivering the sincere, attentive service that defines the Banyan Tree experience. Thank you once again for choosing Banyan Tree Phuket and for sharing such heartfelt feedback. We very much look forward to the pleasure of welcoming you and your family back for another exceptional stay. Warmest regards, Salah Bsisso Hotel Manager

Such a beautiful stay 💞

Tripadvisor 评级 5.0/5

Leanne C 经 TripAdvisor 认证的评论

Such an incredible hotel and staff are amazing, I had two treatments also whilst I was here and both were exceptional. They were amazing with kids, the breakfast was delicious and the christmas entertainment on Xmas day was great. Only draw back was the AC in the rooms weren't good, felt very sticky all the time.

Dear F4601ESleannec,, Warm greetings from Banyan Tree Phuket. Thank you very much for taking the time to share your kind feedback with us. We are truly delighted to know that you enjoyed your stay and that our team, spa treatments, family-friendly service, breakfast experience, and Christmas Day entertainment all contributed to a memorable and enjoyable holiday. Your generous words mean a great deal to us and serve as wonderful encouragement to our entire team. At the same time, please accept our sincere apologies for the discomfort you experienced during your stay. We regret any inconvenience this may have caused and truly appreciate your understanding. Your feedback is important to us, as it helps us continuously improve the comfort and overall experience of our guests. Once again, thank you for choosing Banyan Tree Phuket for your festive getaway. It would be our pleasure to welcome you and your family back in the future, allowing us the opportunity to create another relaxing, seamless, and memorable stay for you. Warm regards, Salah Bsisso Hotel Manager

Exceptional service… BT Phuket

Tripadvisor 评级 5.0/5

Pare C 经 TripAdvisor 认证的评论

We've had the absolute pleasure of experiencing Banyan Tree Phuket numerous times, and the exceptional service has truly set the bar high, with every staff member radiating warmth and providing top-notch care. The pool bar service, expertly handled by Khun O, Men, Gem, Ple, and Poo, is nothing short of phenomenal. The kids' club is a haven for little ones, and our young ones couldn't help but beam with joy, their tears of sadness a testament to the fun, as they declared one week to be far too short. The Double Pool Villa team consistently delivers outstanding hospitality, showering us with attention and care, a truly unforgettable experience.

Dear parecalder, Warm greetings from Banyan Tree Phuket. Thank you very much for sharing such a wonderful and heartfelt review of your experience with us. We are truly honored by your continued support and loyalty, and it means a great deal to us that Banyan Tree Phuket continues to hold a special place in your travels. Your kind recognition of our associates is deeply appreciated. We are delighted to hear that O, Men, Gem, Ple, and Poo at the Pool Bar made your moments by the lagoon so memorable, and that our Kids’ Club brought so much joy to your little ones so much so that one week felt far too short. It is especially rewarding to know that our Double Pool Villa team was able to deliver the attentive, caring, and personalized hospitality that defines the Banyan Tree experience. Please rest assured that your generous words will be shared with the teams mentioned, as they serve as great encouragement and inspiration for all of us. Thank you once again for your continued support and loyalty. We truly look forward to welcoming you and your family back for many more unforgettable stays in the near future. Warm regards, Salah Bsisso Hotel Manager

Great first thai cooking experience with an amazing team

Tripadvisor 评级 5.0/5

Christy L 经 TripAdvisor 认证的评论

Very good cooking experience. Loved the food, staff, chef are very friendly, helpful and experienced Thank you Eye, Sunny and Chef Tipa for the wonderful time

Dear christyl63, Warm greetings from Banyan Tree Phuket. We would like to sincerely thank you for sharing your positive feedback with us. It brings us great joy to learn that you enjoyed your stay and that our resort was able to provide you with both relaxation and memorable experiences. Your kind words mean a great deal to all of us. They not only encourage our team to continue delivering exceptional service but also inspire us to create even more meaningful and personalized moments for our valued guests. It was our privilege and pleasure to have you with us, and we very much look forward to welcoming you back in the future. When your travels bring you again to Phuket, please feel free to contact us directly. We will be delighted to assist with any special requests or arrangements to ensure your next stay is even more memorable and tailored to your preferences. Thank you once again for choosing Banyan Tree Phuket as your sanctuary. We hope to have the honor of hosting you again soon and creating another unforgettable experience. Warm regards, Salah Bsisso Hotel Manager

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