普吉岛悦榕庄酒店

Tripadvisor 评级 4.6/5 3,694 评论

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33 33 27 Moo Srisoonthorn Rd, Cherngtalay Amphur Talang, 83110 普吉岛, 泰国

描述

酒店其他优惠

  • 泰国最大的全泳池别墅度假村，设有 218 套别墅

  • 屡获殊荣的悦榕庄水疗中心提供令人放松的理疗和健康水疗护理。

  • DoublePool 别墅环境优美，提供专属服务，为您打造浪漫度假之旅。

  • 18 洞高尔夫球场，满足职业高尔夫球手和初学者的选择。

  • 酒店设有 6 家餐厅和酒吧，包括招牌餐厅 Saffron 和悬浮酒吧 Tin Tapas

我们的客房

预订此酒店

酒店位置

普吉岛悦榕庄酒店

33 33 27 Moo Srisoonthorn Rd, Cherngtalay Amphur Talang
83110 普吉岛
泰国

GPS:8.012421, 98.295657

电话
传真 +66 76 325 552

抵达和交通

酒店服务

从 办理登记入住手续 - 从 办理退房手续

酒店内
  • 停车
  • 穿梭巴士
  • 餐厅
  • 轮椅可通行
  • 无限网络
  • 空调
  • 早餐
  • 酒吧
  • 会议室
  • 客房服务

我们的客人评论

我们的客人评论

来自 100% 认证入住过我们酒店客人的评论

发现更多

TripAdvisor 评级  4.6/5  3,694 评论

卓越奖 2024

NOT a 5 star hotel or even remotely close. Mid-range hotel that at best is maybe a 2-3 star property.

Tripadvisor 评级 2.0/5

G H 经 TripAdvisor 认证的评论

Dear O131JFgh, Thank you very much for taking the time to share your detailed feedback following your recent stay with us at Banyan Tree Phuket. Guest insights are essential to our ongoing efforts to refine and improve every aspect of our guest experience, and we are truly grateful for the opportunity to hear your perspective. We are pleased to know that our service team was able to leave a positive impression during your stay. Delivering attentive, warm, and thoughtful service is a cornerstone of our hospitality philosophy, and we are encouraged that this aspect of your visit met expectations. However, we are deeply concerned to learn that the condition of your accommodation did not reflect the high standards we strive to uphold. We fully understand how disappointing it must have been to encounter issues relating to cleanliness, maintenance, and overall room presentation—particularly when staying in one of our premium suite categories. The experience you described does not align with the level of care, quality, and attention to detail we are committed to providing, and we regret that this impacted your stay with us. Please rest assured that your feedback has been thoroughly reviewed with both our maintenance and housekeeping teams, and we are taking immediate steps to address the concerns you have raised. Corrective actions are already underway, and your observations have contributed directly to our internal review and improvement process. At Banyan Tree Phuket, we continuously strive to create a sanctuary for the senses—a place where each guest feels genuinely cared for and completely at ease. Your experience reminds us of the importance of remaining vigilant in ensuring every element of the guest journey lives up to the standards of excellence that define our brand. We sincerely hope that, in time, you may consider giving us the opportunity to welcome you back and to restore your confidence in the quality and experience that we are known for. It would be our pleasure to provide you with a stay that fully reflects the values of the Banyan Tree brand—where comfort, refinement, and exceptional service come together to create a truly memorable retreat. Warm regards, Banyan Tree Phuket

Simply amazing

Tripadvisor 评级 5.0/5

AndreSarnenOW 经 TripAdvisor 认证的评论

Dear AndreSarnenOW, Thank you sincerely for choosing to spend an extended six-week stay with us. It brings us great joy to know that your expectations were not only met but exceeded, and that you found our resort to be a true paradise. We are especially delighted to hear that you enjoyed the comfort and cleanliness of your villa, the high standard of service, and the warm hospitality from our entire team. Your kind words about our breakfast being a daily highlight are also deeply appreciated—it’s always wonderful to know when our efforts are recognized and remembered. At the same time, we are grateful for your candid feedback regarding the cleanliness of the breakfast seating area. Please accept our apologies for the inconvenience this caused. We completely agree that attention to detail in maintaining hygiene is essential, and your comments have been shared with our Food & Beverage leadership team for immediate action. We are reviewing our cleaning protocols to ensure this is properly addressed going forward. We also acknowledge your concern regarding the TV channels and picture quality. Thank you for bringing this to our attention. We are currently exploring upgrades to enhance our in-room entertainment experience for future guests. Your reflections on the changes in the surrounding Bangtao and Laguna areas are also heard and understood. While we aim to preserve a sense of tranquility and Thai culture within our resort, we recognize that broader regional developments can impact our guests’ perceptions and experiences. Thank you once again for your thoughtful review. We look forward to the opportunity to welcome you back in the future. Warmest regards, Banyan Tree Phuket

another perfect stay

Tripadvisor 评级 5.0/5

Hauke N Couples - 经 TripAdvisor 认证的评论

Dear Hauke N, We sincerely appreciate you taking the time to share your wonderful feedback. It is truly an honor to welcome you back for the 6th or 7th time over the past ten years. Your continued trust and loyalty mean the world to us, and we are delighted to know that Banyan Tree feels like home to you. It brings us great joy to hear that you had another memorable stay and that our team once again made a positive impression. Providing warm, personalized service is at the heart of what we do, and we are thrilled that you appreciated the attentiveness of our staff, especially your villa host. We take pride in creating a seamless and personalized experience, and knowing that you felt truly cared for makes all our efforts worthwhile. We are also delighted that you enjoyed dining with us, particularly at Saffron. Your kind words about the food, as well as the small daily treats in the villas, mean so much to our culinary team. We continuously strive to enhance our guests’ experiences, and it is rewarding to hear that these details contributed to your overall enjoyment. Additionally, we are excited that you are looking forward to the upcoming improvements, including our new beach club. We are constantly working to enhance our offerings, and we cannot wait to share these exciting changes with you on your next visit. Once again, thank you for your kind words and for being part of our Banyan Tree family. We truly value your support and look forward to welcoming you back for another unforgettable stay. Warm regards, Banyan Tree Phuket

The best honeymoon we could have hoped for!

Tripadvisor 评级 5.0/5

Tourist66707537556 Couples - 经 TripAdvisor 认证的评论

Dear Tourist66707537556, Warmest congratulations on your honeymoon! We are truly honored that you chose Banyan Tree to celebrate such a special occasion. It brings us so much joy to hear that you had a beautiful and relaxing stay, enjoying everything from your villa to our breakfast selections. A heartfelt thank you for recognizing our amazing team, especially Pie, who will be thrilled to know they helped make your honeymoon even more memorable. Your kind words and recommendation mean the world to us. We hope to welcome you back in the future for more unforgettable moments. Until then, we wish you a lifetime of love and happiness! Best regards, Banyan Tree Phuket

Want to reset yourself?this is the place!

Tripadvisor 评级 5.0/5

tfaukjai 经 TripAdvisor 认证的评论

Dear tfaukjai, Thank you for your wonderful feedback. We are delighted to hear that you had such an enjoyable stay and that combining golf with your holiday at Banyan Tree Phuket made for a perfect experience. It’s great to know that you appreciated the relaxing breakfast, delicious food, and the warm hospitality of our team. A special thank you for recognizing Niwat—he will be thrilled to hear your kind words! We will be sure to share your appreciation with him and the rest of our team. We look forward to welcoming you back soon for another memorable stay. Best regards, Banyan Tree Phuket

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价格低至 ，限 1 人 1 晚入住同等价位房型，不含附加服务和早餐。该价格是当日在 https://all.accor.com/ 网站上查询到的 20 天后在相同条件下入住一晚的最低含税公价 (根据当地法规，抵达酒店时可能需要支付一些税费（例如，城市税）。)。根据时段和入住率会发生变动。以预订时的价格为准。所有（境外）预订都需使用酒店所在国家/地区的货币支付。以预订时按照酒店所在国家/地区货币确认的总价为准。可能会显示您的本国/地区货币兑换估值，但不作为合同依据。付款时，您的银行可能会向您收取银行费用和/或汇兑费用。