普吉岛卡马拉海滩诺富特酒店 4 星

客户意见评级 (ALL 评级) 4.3/5 1,181 评论

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55 2 Moo 4 Tambon Kamala, Amphur Katu, 83150 普吉岛, 泰国

描述

酒店其他优惠

  • 可直接前往海滨

  • 在屋顶酒吧欣赏令人惊叹的海景

  • 乘车片刻即可让自己融入芭东的熙熙攘攘之中

  • 按摩浴缸和泳池别墅，配备专享水上设施

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酒店位置

普吉岛卡马拉海滩诺富特酒店

55 2 Moo 4 Tambon Kamala, Amphur Katu
83150 普吉岛
泰国

GPS:7.96337, 98.28372

电话
传真 +66 76 303 777

抵达和交通

酒店服务

从 办理登记入住手续 - 从 办理退房手续

酒店内
  • 游泳池
  • 停车
  • 穿梭巴士
  • 餐厅
  • 轮椅可通行
  • 健身中心
  • 无线网络
  • 空调
  • 早餐
  • 酒吧
  • 会议室
  • 100% 无烟酒店
  • 客房服务

我们的客人评论

我们的客人评论

来自 100% 认证入住过我们酒店客人的评论

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ALL 评级  4.3/5  1,181 评论

TripAdvisor 评级  4.2/5  2,528 评论

Nice place!

Tripadvisor 评级 4.0/5

janet c 经 TripAdvisor 认证的评论

Rooms are spacious and very clean. Housekeepers do an excellent Job!! We were upgraded when we arrive to a room with a pool on the top, which was lovely. I must say if we had not been upgraded we wouldn’t have been as happy. The reason being there were never any chairs at the pool! People would put their stuff on the chairs and then not even use them or disappear for hours. Management should try to get a handle on that. The food in the restaurant is mediocre. I did talk to the manager of the restaurant about two meals that we had were very disappointing. He assured me they will try to improve.. If you come here, you might want to avoid ordering any western type food as they don’t seem to know how to make common things. The staff here are very friendly and warm so good job

Needs some love and attention!

Tripadvisor 评级 3.0/5

JackP1399 经 TripAdvisor 认证的评论

We have stayed in many hotels in Phuket. The location of this one is fantastic with beautiful views of the sea/sunset. We booked a 2 bedroom pool villa. We knew the hotel would be a little tired around the edges. It’s pretty much as expected (really in need of a refurb). The staircase up to the roof terrace doesn’t have any working lights. This makes it very dangerous at night. The room is kept very clean. However, the terrace needs a good freshen up and a wipe down! The aircon works well but is very old and noisy! The hotel needs to get to grips with enforcing the non reservation of sunbeds. This is the first hotel in Phuket I’ve experienced it. By 9am most sunbeds are reserved and left for massive chunks of the day. For this reason I wouldn’t stay again! The staff are friendly but perhaps a little overly relaxed. Shouting over the pool bar to each other etc

Novotel Kamala beach excellent

Tripadvisor 评级 5.0/5

Freedom558159 经 TripAdvisor 认证的评论

We arrived to a lovely hotel in a perfect setting of Jamal beach right at the end, peace relaxing time, the tour desk staff amazing Pk was lovely, all staff attentive the food and beverage manager amazing and hospitable A negative only the outside paint work Defo in need of attention but rooms amazing Pool being black with lots of different levels was quite dangerous as not clear enough end up stumping toes first few times until got used to it Everyone reserves chairs so early not respecting the 9am rule so very hard to find sunloungers each morning Tip box should be out in restaurant at check in desk as they so deserve tips Great experience would defo recommend this hotel and location loved our time here Thankyou 🙏🏼

Dear Freedom558159, Thank you very much for your kind review and for recommending Novotel Phuket Kamala Beach. I’m delighted to hear you enjoyed our beachfront location, relaxing atmosphere, and the warm hospitality of our team. Your special mention of PK and our Food & Beverage Manager is truly appreciated and will be shared with them. Thank you also for your constructive feedback regarding the exterior paintwork, pool visibility, sunbed reservations, and your suggestion on tip boxes. Please be assured that your comments have been noted and will be reviewed with the team to improve the overall guest experience. We truly appreciate your support and hope to welcome you back again very soon. Warm regards, Pataraseth Pokinbenjarasamee (YU) General Manager

More kids than adults !

Tripadvisor 评级 2.0/5

John P 经 TripAdvisor 认证的评论

My partner and I tagged this hotel on to the end of a 5 week SE Asia trip over Xmas & New Year through to early January. Whilst the hotel staff are very friendly and helpful it's the worst of 7 hotels during our trip despite being on a par for cost when compared to hotels owned by smaller groups in Phuket. 1. We were allocated a room at the rear of the hotel overlooking a car park which is small and functional but poor outlook .This also means a longer walk to the hotel amenities. 2. The hotel is full of young families and a pool full of noisy kids with inflatables. There is no option for escape unless you use the beach but there ard no beds outside the pool. 3. A couple of beers were double the price paid at 5 star beach front hotel that we had just left with pool staff service. I guess you could wait for happy hour ! 4.The location at the far end of the beach makes it less accessible for town at night as there is no direct path for a couple of hundred yards if you prefer to walk. Overall , we made a mistake in choosing this hotel for us , it is the polar opposite to the rest of our experience. If you want kid friendly , busy pool areas and lounger areas it will be right up your street. If not there are more adult centric options outside of Kamala that offer much higher standards of amenity , personal service and value without paying anymore.

Dear zeeu-8, Thank you for taking the time to share your detailed feedback following your recent stay at Novotel Phuket Kamala Beach. We appreciate your kind comments regarding our team’s friendliness and service, which I will be sure to share with them. We regret to hear that the overall experience did not align with your expectations. Your comments regarding room location, outlook, and walking distance to certain facilities are noted. While our room categories are designed to suit different preferences and price points, we understand that room outlook can significantly impact the stay experience, and we encourage guests to reach out to our team during their stay so we may explore alternative options where available. Novotel Phuket Kamala Beach is positioned as a family-friendly beachfront resort that also appeals to couples and leisure travelers who enjoy a relaxed seaside setting. During peak festive and school holiday periods, the resort atmosphere can indeed be livelier, particularly around the main pool area. For guests seeking a quieter experience, our beachfront location offers a more tranquil alternative away from the pool. Regarding pricing, our food and beverage rates are set in line with resort operations and peak-season demand, with value offerings such as happy hour available for guests seeking additional flexibility. Your feedback is valuable as we continually review our offerings to ensure fairness and competitiveness. Lastly, we appreciate your comment on the location. While our position at the northern end of Kamala Beach provides a quieter beachfront setting, we understand it may be less convenient for guests wishing to walk into town, particularly in the evenings. We truly appreciate your candid feedback, as it helps future guests make informed choices and allows us to continue refining our guest experience. We regret that Novotel Phuket Kamala Beach was not the right fit for this particular stay, but we thank you for choosing to spend part of your holiday with us and wish you continued enjoyable travels. Warm regards, Pataraseth Pokinbenjarasamee (YU) General Manager

Service is an 11 star.

Tripadvisor 评级 5.0/5

Parshav S 经 TripAdvisor 认证的评论

Amazing experience also manager "top" is amazing. Staff is really friendly and I love the app that I don't have to call the reception for anything and I get amenities in my room in like 10 mins

Dear parshavs2025, Thank you very much for your wonderful review and for sharing such kind words about your stay at Novotel Phuket Kamala Beach. We are truly delighted to hear that you had an amazing experience and that our service exceeded your expectations. Your special mention of our manager, Top, is greatly appreciated and will certainly be shared with him and the entire team. It will mean a lot to them. We’re also pleased to know that you enjoyed the convenience of our Handigo guest app, allowing you to request amenities and services effortlessly without needing to call the reception, and to receive them promptly in your room. Providing seamless and responsive service is a key focus for us, and it’s rewarding to hear that this has enhanced your stay. Thank you once again for choosing to stay with us. We truly look forward to welcoming you back for another memorable experience in the future. Warm regards, Pataraseth Pokinbenjarasamee (YU) General Manager

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其他网络用户评价我们的酒店

  • 779 评论 8.5/10 位置
  • 908 评论 7.3/10 房间
  • 1,151 评论 8.3/10 服务
  • 10 评论 9.3/10 上网
  • 617 评论 9.1/10 沙滩
  • 433 评论 8.1/10 早餐
  • 386 评论 7.3/10 舒适度
  • 329 评论 6.1/10 清洁度

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