普吉岛卡马拉海滩诺富特酒店 4 星

客户意见评级 (ALL 评级) 4.3/5 1,537 评论

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安心悦界(ALLSAFE)认可酒店

酒店其他优惠

  • 可直接前往海滨

  • 在屋顶酒吧欣赏令人惊叹的海景

  • 乘车片刻即可让自己融入芭东的熙熙攘攘之中

  • 按摩浴缸和泳池别墅,配备专享水上设施

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酒店位置

普吉岛卡马拉海滩诺富特酒店

55 2 Moo 4 Tambon Kamala, Amphur Katu
83150 普吉岛
泰国

GPS:7.96337, 98.28372

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酒店服务

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酒店内
  • 游泳池
  • 停车
  • 穿梭巴士
  • 餐厅
  • 轮椅可通行
  • 健身中心
  • 无限网络
  • 空调
  • 早餐
  • 酒吧
  • 会议室
  • 100% 无烟酒店
  • 客房服务

我们的客人评论

我们的客人评论

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ALL 评级  4.3/5  1,537 评论

TripAdvisor 评级  4.0/5  2,378 评论

卓越奖 2023

Phuket trip

Tripadvisor 评级 3.0/5

896rickym 经 TripAdvisor 认证的评论

Does the job! Location is brilliant and next to cafe Del Mar! Staff were accommodating and the rooms are clean. Good value for money and no complaints! If you are on a budget this hotel works well. Not much else to say but it’s worth it value compared to other places on the beach.

Perfect experience

Tripadvisor 评级 5.0/5

Tracey H 经 TripAdvisor 认证的评论

My recent stay at Novotel Kamala Beach Phuket was a delightful experience that left a lasting impression. The resort's picturesque location, nestled along Kamala Beach, provided a serene and tranquil atmosphere. The spacious and well-appointed rooms offered a perfect blend of comfort and modern amenities. The staff's hospitality was commendable, with a warm and welcoming demeanor throughout my stay. They were always ready to assist with any inquiries and ensured a seamless experience. One of the highlights was the variety of dining options available, offering delicious cuisine with a diverse menu to cater to different preferences. The beachfront setting added a touch of tranquility to the dining experience. The resort's facilities, including the pool and fitness center, were well-maintained and contributed to a relaxing and enjoyable stay. The attention to cleanliness and hygiene protocols was evident, providing a sense of safety and well-being. Overall, Novotel Kamala Beach Phuket is a fantastic choice for those seeking a peaceful beachfront retreat with excellent service. I would highly recommend it and look forward to returning in the future.

Bad need of renovation

Tripadvisor 评级 2.0/5

Tom D 经 TripAdvisor 认证的评论

Stayed in Novotel Kamala beach twice before, 2016 & 2017. However it's dramatically gone down hill. A major revamp is way overdue. Rooms tired and need refurbishment. Breakfast poor choice, coffee poor. Welcome on check in rushed and nothing like before. All in all very disappointing. Will not be back unfortunately.

Dear P8839SDtomd, Thank you for taking the time to share your review. I apologies for the concerns you have shared about your experience at our hotel. Please rest assure this is not an ongoing issue and maintenance are underway to develop all our guest rooms and property conditions. I hope we will have the opportunity to welcome you back and exceed your expectations in the near future. Kind regards, Pataraseth Pokinbenjarasamee (YU) General Manager

Great views but an awful, overpriced, substandard hotel. Avoid!

Tripadvisor 评级 1.0/5

565marshallg 经 TripAdvisor 认证的评论

For the last 3 nights of a 3 week trip across SE Asia we decided to relax and splurged on an Ocean Villa room overlooking Kamala Beach. While the view was great ( and the pool was nice) --the hotel was awful. Public spaces were badly maintained---walkways cracked, paint peeling, upholstery stained and frayed, the grounds were underplanted and marginally cleaned, and the pool bathrooms were disgusting. Our room's bones were fine, but for $300 a night it was under-decorated, had disintegrating curtains and was pretty charmless. We expected that a 4 star hotel would at least have a concierge to offer local advice---nope. And the desk staff,while nice, spoke very limited English and could only handle the very basics, By far the most disappointing hotel we stayed at on this trip----not even close.

Dear 565marshallg, Thank you for taking the time to give us your feedback. I apologies for the concerns you have shared about your experience at our hotel. We are on process of refurbishment plan our guest rooms and public spaces to improve all these areas. I also discussed your comments with the Front Office Manager and have asked that she reiterate to her team the importance of helpful recommendation and communication skill, which will continue to be monitored closely. I hope that you will give us the opportunity to better serve you and look forward to welcoming you back in the future. Kind regards, Pataraseth Pokinbenjarasamee (YU) General Manager

Bad experience. Probably the Worst hotel we stayed in Phuket

Tripadvisor 评级 2.0/5

vladimirsT7392YW 经 TripAdvisor 认证的评论

There is only one + of the staying in this hotel - proximity to the beach. Although I would not call this beach (Kamala) very nice thanks to its low tides. Talking about the surroundings of the hotel - good enough beach for the sunset walking but lots of noisy spots down the beach to the south part. Regarding the hotel I would mention only bad experience - especially in terms of the daily price. In particular: - the building itself (architecture and designstyle) is very gloomy and looks more like the gray building of the hospital than tropycal hotel; - the hotel is very dated and needs renovation a lot. It feels at evety corner of the hotel; - special bad emotions - the coridors of the hotels. They look like the ones from the DOOM game, literally, and they are so long that if you stay in the farthest building (unit) - as we did - you will spend 10 minutes to reach the room from the lobby (1 km one way +-); - the stuff is not guest friendly mostly. You dont feel youself as a desireable guest; - we come at 2 pm. The time of the check-in should have been at 3 pm. We entered the room only at 4 pm due to the late make-up of the rooms. Unacceptably for 4 star hotel; - the service at the restaraunt is awful - too slow. And the dishes were not tasty at all. CONCLUSION: if you have 200-300 $ to spend for the night staying in Phuket - better pay them in any place but not NOVOTEL KAMALA

Dear vladimirsT7392YW, Thank you for taking the time to give us feedback regarding your experience at Novotel Phuket Kamala Beach. It is through such feedback that we can isolate issues and areas in need of attention. Please accept my sincere apologies for the inconveniences you encountered on arrival and F&B experience. Be assured I have discussed your comments with head of department concerns to continue improving in these areas. With regard to the proximity of the guest room from the far end to the lobby and the beach I can rest assure you from our building layout plan it is not more than 150 meters. I also want to update that we already on process of refurbishment plan our guest rooms and common areas to ensure this is not an issue moving forward. I hope we will have the opportunity to welcome you back and exceed your expectations in the near future. Kind regards, Pataraseth Pokinbenjarasamee (YU) General Manager

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其他网络用户评价我们的酒店

  • 849 评论 8.4/10 位置
  • 1,085 评论 6.6/10 房间
  • 1,107 评论 8.1/10 服务
  • 20 评论 5.7/10 上网
  • 610 评论 9/10 沙滩
  • 472 评论 7.4/10 早餐
  • 383 评论 5/10 清洁度
  • 364 评论 4.3/10 设施

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