普吉岛卡马拉海滩诺富特酒店 4 星

客户意见评级 4.4/5 4,793 评论

普吉岛卡马拉海滩诺富特酒店
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酒店其他优惠

  • 在屋顶酒吧欣赏令人惊叹的海景

  • 方便乘坐免费穿梭巴士前往芭东

  • 选择 MyGlass 套餐,享受我们独一无二的饮料体验

  • MyKids 套餐让您的孩子恣意享受每一天

  • 步行片刻可达商店、酒吧和餐厅

酒店参加 Planet 21 计划,积极推动酒店业可持续发展。

酒店及周边服务

从 14h00 办理登记入住手续

从 12h00 办理退房手续

付费服务

服务和实用信息
  • 网上办理入住手续
  • WIFI/互联网连接
  • 泊车
  • 残疾人士的便利设施
  • 儿童服务
  • 全禁烟宾馆
  • 使用空调
  • PHUKET INTL AIRPORT付费服务
  • 酒店使用的语言
  • 接待处全天候开放
  • 延迟至下午 5 点退房付费服务
  • 干洗/熨烫付费服务
  • 精品店/购物
  • 行李员
休闲和活动
  • 游泳池
  • 健美中心
  • 护理
  • 儿童服务
  • 高尔夫
  • 海滩和水上运动
  • 其他体育活动
餐饮
  • 早餐
  • 1 餐厅
  • 3 酒吧
  • 客房服务
商务服务
  • 6 会议室
  • Web Corner on a Mac
  • 提供复印/打印服务
信息短信

Due to COVID-19, Novotel Phuket Kamala Beach has had to temporarily suspend all operations. We will resume operations as the situation improves and an update regarding our re-opening will be available in due course.

酒店位置

普吉岛卡马拉海滩诺富特酒店

55 2 Moo 4 Tambon Kamala
Amphur Katu
83150
普吉岛
泰国

电话: +6676303700

传真: (+66)76/303777

联系电子邮件

从 14h00 办理登记入住手续

从 12h00 办理退房手续

  • 乘飞机

    PHUKET INT AIRPORT 达到 24公里 / 14.91 英里

  • 乘飞机

    PHUKET INTL AIRPORT 达到 24公里 / 14.91 英里 - 班车服务 付费

GPS :7.96337, 98.28372

我们的客房

诺富特客房空间宽敞,设计现代,功能多样,可以完美地满足您的所有需要,是优雅生活的上佳之选。

高级特大床房

无障碍房间
  • 最多人数: 3
  • 面积: 从 30 / 323 sq ft
  • 客房内的无线网络
  • 高速网络
  • 咖啡/茶器具
  • 卫星/有线彩电
  • 多媒体中心(...)

高级海边房

无障碍房间
  • 最多人数: 3
  • 面积: 从 30 / 323 sq ft
  • 景色: 位于花园旁边 *

* 视情况而定

  • 客房内的无线网络
  • 高速网络
  • 咖啡/茶器具
  • 卫星/有线彩电
  • 多媒体中心(...)

海景特大床房

无障碍房间
  • 最多人数: 3
  • 面积: 从 30 / 323 sq ft
  • 景色: 拥有海景 *

* 视情况而定

  • 客房内的无线网络
  • 高速网络
  • 咖啡/茶器具
  • 卫星/有线彩电
  • 多媒体中心(...)

高级双床房

无障碍房间
  • 最多人数: 3
  • 面积: 从 30 / 323 sq ft
  • 客房内的无线网络
  • 高速网络
  • 咖啡/茶器具
  • 卫星/有线彩电
  • 多媒体中心(...)
客房

酒店餐厅和酒吧

SOUL KITCHEN

美食类型: 国际

Soul Kitchen 是我们全天候营业的用餐场所,供应使用当地新鲜农产品烹制的品种丰富的亚洲菜肴和印度美食。设有特别晚宴、主题自助餐、私人用餐区和儿童菜单。提供包含国际葡萄酒和饮料的酒水单。

午餐

12:00 - 18:00

  • 周一
  • 周二
  • 周三
  • 周四
  • 周五
  • 周六
  • 周日

晚餐

18:00 - 23:00

  • 周一
  • 周二
  • 周三
  • 周四
  • 周五
  • 周六
  • 周日

THE LIVING ROOM

非合约照片

酒吧安静而现代,享有安达曼海的壮丽景色,俯瞰着游泳池。享受美食、各种饮料、鸡尾酒和来自世界各地的葡萄酒,同时在我们的大型高清电视屏幕上观看您最喜爱的体育赛事。

午餐

  • 周一
  • 周二
  • 周三
  • 周四
  • 周五
  • 周六
  • 周日

晚餐

  • 周一
  • 周二
  • 周三
  • 周四
  • 周五
  • 周六
  • 周日

ON THE ROOF

非合约照片

屋顶酒吧,顾名思义,是一个可饱览无敌海景的屋顶酒吧。您可以在早晨练习瑜伽或在傍晚观赏日落,同时尽情享受您最爱的鸡尾酒和厨房制备的可口美食。

午餐

  • 周一
  • 周二
  • 周三
  • 周四
  • 周五
  • 周六
  • 周日

晚餐

  • 周一
  • 周二
  • 周三
  • 周四
  • 周五
  • 周六
  • 周日

LILO

非合约照片

您可以一边在丽洛品尝美酒,一边远眺海洋美景。酒吧距离海滩仅数米之遥,是您放松休闲的完美之所。宾客也可在池畔酒吧享受鸡尾酒、啤酒、葡萄酒和软式饮料。

午餐

  • 周一
  • 周二
  • 周三
  • 周四
  • 周五
  • 周六
  • 周日

晚餐

  • 周一
  • 周二
  • 周三
  • 周四
  • 周五
  • 周六
  • 周日

您的会议和活动

我们的会议室

  • 会议室数量:6

  • 最大面积:220 平方米

  • 最大容量:220 个人

  • 最大宴会容量:140 个人

了解更多信息


普吉岛卡马拉海滩诺富特酒店 的客人评论

来自 100% 认证入住过我们酒店客人的评论

发现更多

ALL 评级 4.4/5

4,793 评论

住的不错,价格合适

客户意见评级 4.4/5

S. M. 家庭住宿 - 18/02/2020 所有已确认评论

面朝大海、春暖花开。休闲度假不错的选择

Dear S. M., Thank you very much for your review of our resort. It really is appreciated by all of us here at Novotel Phuket Kamala Beach. We are delighted to see that you had such a positive experience with us and hope to welcome you back for another pleasant stay in the near future. Sincerely, Andrew Lindsay Digital Marketing Manager

非常好 免费升级了别墅房 房间干净 早餐丰盛 服务热情

客户意见评级 4.4/5

Wangyi 家庭住宿 - 07/11/2019 所有已确认评论

非常好 免费升级了别墅房 房间干净 早餐丰盛 服务热情

Dear Wangyi, We would like to warmly thank you for taking the time to provide us with your feedback. It is an absolute pleasure to read that you had such a positive experience at Novotel Phuket Kamala Beach and we hope to welcome you back for another pleasant stay in the near future. Sincerely, Andrew Lindsay Digital Marketing Manager

非常满意本次入住你们酒店!

客户意见评级 4.4/5

陈. 情侣住宿 - 29/10/2019 所有已确认评论

第一次来到普吉岛,选择了在你们酒店入住,很惊喜我们的房间有一个屋顶泳池,从大堂大房间一路都是热带植被,很喜欢这种感觉,大堂服务我们办理入住的女孩非常友好,我的英文不好她非常耐心的解释了各种问题,早餐也是非常好吃的,选择也很多样。酒店的沙滩真的非常好,我的先生一到就迫不及待的去游泳。房间格局很不错,也干净卫生。下次来还会入住你们酒店,我们已经像很多朋友都推荐了,很棒,一次很好的体验。另外,我们回酒店的一个晚上,邀请了两位服务生与我的先生一起打桌球,非常愉快!

Dear C. Hongchen, On behalf of the team here at Novotel Phuket Kamala Beach, we would like to warmly thank you for such a wonderful review of our resort. Our service is definitely one of our top priorities, so we are very happy to read that you had such a positive experience with our reception staff and will make sure your feedback is passed on to them. We greatly appreciate your recommendation of our hotel and look forward to welcoming you back again in the future. Sincerely, Andrew Lindsay Digital Marketing Manager

非常糟糕的一次住宿体验

客户意见评级 4.4/5

陆. 情侣住宿 - 20/09/2019 所有已确认评论

我只能用六个字来形容:不可思议+糟糕。 不可思议:作为雅高旗下四星级酒店,居然不主动提供一次性牙具,并且在索要以后第二天不更换一次性牙具。需要每天向前台索取。更令人意想不到的是浴巾,毛巾居然不作更换,两天更换一次。请您想象一下,作为普吉岛海滩度假酒店,每天都会去泳池游泳、海边漫步跟水上运动,毛巾的使用率相当之高。房间打扫时只是将用过的湿毛巾整理重新挂好给客户继续使用。国内连锁酒店都能做到每天更换洗漱用品,而诺富特居然做不到!!!节约成本也不用如此吧? 糟糕:酒店地处于海滩边,出行很不方便。预定浏览时介绍说提供自行车免费租借,心想这还不错。可实际情况非常糟糕,白天基本看不到自行车,到了晚上也只有四五辆自行车放在停放点。并且夜晚不提供租借。既然你没有足够数量的自行车,那就索性取消这项服务。 晚上回到酒店,发现打火机在出海的时候弄丢,酒店周边又没有便利店,想租自行车又被告知晚上不提供租车服务。只能在酒店附近走了一圈以后询问前台是否有火柴或者打火机,前台回答没有火柴但是餐厅有打火机!随后至餐厅询问,需要25泰铢购买。那买就买吧,还规定不能挂账(入住时预授权了3000泰铢的押金,用餐、SPA都可以挂账)。我可以认为这是酒店员工的个人行为吗? 在诺富特酒店的住宿体验直接影响了我整个旅游行程的心情。希望雅高集团在看到此评论后做出解释! 此致,敬礼

Dear Mr. Quixiang L., It is very disappointing to read that you did not have a positive experience at our resort and we would like to sincerely apologize for having let you down on this occasion. In an effort to reduce our environmental impact, we encourage guests to not replace their towels every single day and let them know that they will only be replaced if they are put in the shower or bathtub. However, we apologize again if there was any miscommunication on this. Regarding our complimentary bike rentals, it is solely for the safety of our guests that we do not allow the bikes to be used at night, as the lack of bike lanes puts bikers at risk of not being seen by drivers after dark. As for the deposit requested at check-in, this is a standard practice at many hotels that is implemented in order to cover the cost of any additional charges that guests incur throughout their stay, such as food and beverage. We will also note that we allow guests to choose not to place the deposit, but unfortunately, cannot allow them to charge things to their room in this case. Once again, we are very sorry that you did not have the same type of positive experience that the majority of our guests enjoy at our hotel, and hope that you will give us another opportunity in the future to turn your experience around. Sincerely, Andrew Lindsay Digital Marketing Manager

friendly staff

客户意见评级 4.4/5

Derick 情侣住宿 - 02/09/2019 所有已确认评论

浴缸有點DIRTY, 其他都很好。

Dear Derick, Thank you for taking the time to provide us with your valuable feedback. It is a pleasure to read that you had such a positive experience at our resort and that you found our service staff to be friendly. Regarding the bathtub in your room, we would like to sincerely apologize if the cleanliness of it was not up to the usual standards of our hotel and have passed your feedback on to our Housekeeping Team to have this addressed, so thank you for raising it with us. We hope to welcome you back again in the future. Sincerely, Andrew Lindsay Digital Marketing Manager

整体很不错的住宿体验

客户意见评级 4.4/5

Fei 家庭住宿 - 11/08/2019 所有已确认评论

酒店很适合休闲度假,沙滩挺好,泳池也在沙滩边。前台和餐厅的服务人员热情周到,餐厅自助早餐品类不多,午晚餐味道还不错,3楼酒吧夕阳时很漂亮。会员入住时没有欢迎水果,但第二晚开夜床送的自助鸡尾酒挺有特色,另外退房当天老婆生日还特意加急送了卡片和一张饮料券很用心。整体是一次很愉快的入住,下次还会选择这里。

Dear Fei, Thank you for taking the time to provide us with your feedback following your recent stay at Novotel Phuket Kamala Beach. We put a lot of focus into the level of service provide at our resort, so it is a pleasure to read that you had such a positive experience with our team. Your comments will be very much appreciated by our front desk and restaurant staff members. We hope to see you again in the near future. Sincerely, Andrew Lindsay Digital Marketing Manager

硬件配置不错,卫生状况堪忧

客户意见评级 4.4/5

Sophie 家庭住宿 - 06/08/2019 所有已确认评论

优点: 因为是淡季,房价不算太高,整体体验对得起这个价格。 总体服务很好,特别是给我们升级了房型,非常开心。 尽管只有一个餐厅,但出品质量不错,吃了两天的早餐,菜色竟然还有变化,可惜没喝到味增汤。 酒店直通海滩,非常方便。房间的硬件挺好,还配了胶囊咖啡(不好喝)。 缺点: 房间卫生很糟糕!我们订了2间房,1间的冰箱里还有前房客留下的火龙果切片,客房的点餐单也是有人写过的,浴缸有点脏;另一间房竟然还有前房客的垃圾! 游泳池非常小,基本游不开,只能当做玩水的地方。 餐厅空调有漏水现象,吃饭时有水滴到桌面上。 房间的卫生间超级小,随时会碰壁;洗手池水龙头的水很容易流到桌面上。 儿童俱乐部太简陋,看上去脏兮兮的,没有全程看护人员。

Dear Sophie, Thank you very much for taking the time to provide us with your feedback. We are very happy to hear that you appreciated the level of service at our resort, along with our beachfront location and the quality of our food. Regarding the cleanliness of your room, we would like to sincerely apologize for the fact that your room was not up to our usual standards and have already passed your feedback on to our Housekeeping Team to make sure that our high level of standards are consistently being met when it comes to room cleanliness. We would also like to apologize for the frustration caused by the leaky AC unit in Soul Kitchen, which has now been fixed. As for our Kid’s Club, we would like to note that although we do not have full-time supervision of the area, we do have several Kids activities throughout the day that are always supervised by one of our Recreation staff and also provide a babysitting services when needed. We do hope that you will give us another opportunity to welcome you back in the future so that we can turn your experience from satisfactory to exceptional. Sincerely, Andrew Lindsay Digital Marketing Manager

干净整洁,早餐很丰盛

客户意见评级 4.4/5

L. Y. 朋友住宿 - 06/08/2019 所有已确认评论

很喜欢这家酒店,适合休闲度假,服务也不错

Dear L. y., Thank you for taking the time to provide us with your feedback following your recent stay at our resort. It is a pleasure to read that you had such an enjoyable vacation at Novotel Phuket Kamala Beach and we hope to welcome you back for another pleasant stay in the near future. Sincerely, Andrew Lindsay Digital Marketing Manager

不错,只是没有中文服务

客户意见评级 4.4/5

李. 情侣住宿 - 26/07/2019 所有已确认评论

服务很好,早餐有点单一,符合老外,不适合中国人,也许是国人比较少的原因,没有中文服务,

Dear L. Binwei, Thank you for taking the time to provide us with your feedback. It is greatly appreciated by all of us here at Novotel Phuket Kamala Beach. We put a lot of focus into the level of service provided at our resort, so we are very happy to hear that you found it to be “very good.” Regarding your comment on the lack of Chinese options at our breakfast buffet, we do apologize if the types of items you were looking for were not available during your stay with us, but we are happy to say that several new items will be added to our buffet in order to address this gap, so thank you again for your feedback. We hope to see you again in the near future. Sincerely, Andrew Lindsay Digital Marketing Manager

非常满意的住宿体验

客户意见评级 4.4/5

Zoe 家庭住宿 - 01/11/2018 所有已确认评论

前台和餐厅的服务人员热情周到,房间卫生,酒店对雅高会员有提供额外的赠饮。

Dear Zoe, Many thanks for taking the time to share your comments following your recent stay with us, we are delighted to know about your five star experience! We are really glad to see that you had a good experience with us, and as an AccorHotels Le Club Member it’s great to see the little extras we do for our members make the difference. We look forward to welcoming you back again soon Best Regards Clara Horlon Digital Marketing Manager

服务很好

客户意见评级 4.4/5

Lisa 情侣住宿 - 02/09/2018 所有已确认评论

工作人员有礼貌,热情

Dear Lisa, Thank you for taking the time to give us feedback following your recent stay with us. Our staff takes great pride in contributing to our valued guests’ experience to make it one to remember, so we thank you for mentioning them.ms It would be an immense pleasure to welcome you again at the hotel Best regards Clara Horlon Digital Marketing Manager

很不錯的住宿體驗

客户意见评级 4.4/5

H. 朋友住宿 - 11/08/2018 所有已确认评论

服務人員的態度親切有禮、早餐豐富多元,是個讓人很放鬆的渡假勝地

Dear H., Thank you for taking the time to tell us about your recent experience at the Novotel Phuket Kamala Beach. We are pleased to know that there were many highlights during your stay, the great service from the team and our varied breakfast at Soul Kitchen; we put a lot of energy into making sure the selection and variety are good, it is nice to share your feedback with the team thank you. We are looking forward to welcoming you back again soon Best regards, Clara Horlon Digital Marketing Manager

整体感觉不错

客户意见评级 4.4/5

Zhongxuan L. 家庭住宿 - 12/07/2018 所有已确认评论

预订的时候已经付费。在入住时前台要求付房费,经我们沟通后前台核实了。前台也考虑到小朋友,在房型做相应安排。 礼宾部有一位工作人员帮我们拿行李,并送我们到房间。 房间不错,小朋友特别喜欢麻质的浴袍,款式质感都很好。 酒店餐厅环境好,服务员态度很不错。 酒店范围内有工程,美中不足的是外墙有些潮湿发霉。

Dear Zhongxuan L., Thank you for taking the time to give us feedback from your recent stay at Novotel Phuket Kamala Beach. We can only apologize for the moldy condition of the exterior wall; our Engineering team is currently addressing this issue, thank you for highlighting it to us. The humidity is indeed an ongoing challenge at the moment considering the rain and current season. In light of this, it is pleasing to read that there were many highlights during your stay, from the restaurant to our great rooms, thank you for mentioning that to us! We sincerely hope we can welcome you back again in the not too distant future. Best regards Clara Horlon Digital Marketing Manager

非常完美住宿体验

客户意见评级 4.4/5

侯. 情侣住宿 - 14/03/2018 所有已确认评论

第一次体验了来自欧洲品牌的完美服务。

Dear 侯. , We would like to warmly thank you for your 5 star review regarding your recent stay at Novotel Phuket Kamala Beach. It is wonderful to read we have created a very memorable experience and that the team’s service was “perfect”, we strive to deliver an experience that wows and we thank you for the positive feedback. We can only hope we will have the pleasure to welcome you again very soon. Best regards Clara Horlon Digital Marketing Manager

非常良好的体验,符合feel welcome的价值

客户意见评级 4.4/5

David 情侣住宿 - 28/02/2018 所有已确认评论

非常良好的体验,符合feel welcome的价值; 入住7天的海景房,3楼是一个高度恰恰好的楼层,这个酒店非常干净,房间清扫也非常仔细,每天都会让你有小的惊喜; 酒店的服务人员都带着微笑,当你驾车到酒店大门时,安保人员都会主动上马路给你拦截山下的过往车辆,以确保我们的出行安全; 酒店B层的全日餐厅口味也很好,提供的美食和饮品都符合我和我太太的口味。 酒店靠近沙滩,但是非常安静。 可能很多人有着我这样的想法,所以这家酒店的入住简直爆棚! 下次我还会考虑住在这里,真的太方便了; 如果真要说什么地方需要改进,酒店门口有一条排水渠,每到下午会传来异味,影响在泳池的体验,还有就是非常可惜,酒店没有沙滩服务;

Dear David, We would like to warmly thank you for your 5 star review regarding your recent stay at Novotel Phuket Kamala Beach. It’s really pleasing to read that you enjoyed everything we can offer at the hotel, from our Ocean View room to the “smiling” staff ! Thank you for giving us your impression on the beach chair matter, unfortunately due to recent changes in the local laws we are limited in what can be constructed on the beach, this also includes beach chairs. We are looking forward to welcoming you back again soon With best regards, Clara Horlon Digital Marketing Manager

舒适干净愉快

客户意见评级 4.4/5

Neol 家庭住宿 - 24/02/2018 所有已确认评论

酒店环境非常优美,周围的吃游也非常方便。

Dear NEOL, Thank you for writing in and letting us know about your experience during you recent stay at Novotel Phuket Kamala Beach. We believe a holiday should be relaxing and hassle free and it’s nice to know that you really appreciated our prime location at the end of Kamala Beach, so thank you for sharing this with us. We are very glad that you had such a wonderful time at our hotel and we are looking forward very much to welcoming you back soon. Best regards Clara Horlon Digital Marketing Manager

适合带着孩子玩上几天

客户意见评级 4.4/5

Lily 家庭住宿 - 30/01/2018 所有已确认评论

有儿童乐园,酒店游泳池很错,分儿童和成人。 离海边很近,早上的自助餐也不错。 值得推荐。

Dear Lily, We would like to warmly thank you for your 5 star review, and such a beautiful comment following your recent stay with us. Glad to see that you enjoyed your holiday, and with our great kids club, direct beach access and kids pool, there is plenty of things to keep kids busy while you get a chance to relax. We are very glad that you had such a wonderful time at our hotel and we are looking forward to welcoming you back very soon. Best regards Clara Horlon Digital Marketing Manager

非常舒适

客户意见评级 4.4/5

Priscilla 家庭住宿 - 31/10/2017 所有已确认评论

酒店各方面都很好,泳滩和泳池都非常好,房间的洗漱用品也很好,餐厅食物品质很高,早餐非常丰富,我们住的很开心

Dear Xiao Ying Z., We are very grateful for the glowing report you took the time to write regarding your recent stay with us. It is always a real pleasure to receive such positive feedback. It is an honour for us to read that you everything was to your liking and it is with pleasure that I will share your compliments to our team. We’d like to ask you a favor Xiao Ying. Would you mind taking a few minutes to write a review on TripAdvisor using the following link : goo.gl/fPiUYW ? Your positive comments will make a huge difference to our future business and help others in their decisions, and for that we would be extremely grateful. During your next stay, do not hesitate to contact me, I would be delighted to meet you personally, here is my email address: h7… Best regards Clara Horlon Digital Marketing Manager

本来预定的价格就是带泳池的房间,结果去了并没有泳池,说中宾的房间都没有泳池。

客户意见评级 4.4/5

July 情侣住宿 - 08/08/2017 所有已确认评论

本来预定的价格就是带泳池的房间,结果去了并没有泳池,说中宾的房间都没有泳池。很失望。

Dear Ting C., Dear Ting C., Thank you for taking the time to give us feedback from your recent stay at Novotel Phuket Kamala Beach. Reading your review, we’re very disappointed to see that you had an average experience with us. After investigating this matter, it seems that we only received the booking of an ocean side room from your Travel Agent, however it’s great to see that the front office team could upgrade you to an Ocean villa. Still we’re very sorry about the miscommunication with your booking agent and we’ll follow that up to avoid future occurrence. We really hope you will give us the opportunity to change this perception, and if you would like to return don’t hesitate to contact me directly on h7… so that we can ensure you have the beautiful pool villa. Kind regards, Clara Horlon Digital Marketing Manager

还不错

客户意见评级 4.4/5

Shawn 朋友住宿 - 03/08/2017 所有已确认评论

除了两个双床拼成的大床让我大开眼界,也真的觉得和品牌不符,希望改善!其余都可以。重点说一下,check out当天早上在海滩受伤了,酒店很及时找到应急医疗人员帮忙止血,并及时叫了救护车送我去医院缝针。特别感谢!

Dear Shiliang X., Thank you for taking the time to write in following your recent stay at Novotel Phuket Kamala Beach. We are very glad to hear that you feel the strong commitment of our team, and we are happy to read that they were able to assist with your morning injury by the beach, we sincerely hope you are feeling better now. We can only hope we will have the pleasure to welcome you again very soon. Best regards Clara Horlon Digital Marketing Manager
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