Homm Souvannaphoum Luang Prabang

Ocena na stronie TripAdvisor 4.6/5 Liczba opinii: 1 181

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Rue Chao Fa Ngum, Ban Thatluang, nil, 23624 LUANG PRABANG, Lao people's democratic republic

Opis

O hotelu

  • Spa and wellness centre

  • Outdoor swimming pool

  • Located in the heart of historic Luang Prabang

  • Elegant blend of colonial French and native Laotian designs.

Nasze pokoje

Lokalizacja hotelu

Homm Souvannaphoum Luang Prabang

Rue Chao Fa Ngum, Ban Thatluang, nil
23624 LUANG PRABANG
Lao people's democratic republic

Pozycja GPS:19.886484, 102.131257

Telefon
Faks +856 71 212 577

Dojazd i transport

Usługi hotelowe

Zameldowanie od: - Wymeldowanie do:

Na miejscu
  • Basen
  • Parking
  • Restauracja
  • Wi-Fi
  • Klimatyzacja
  • Śniadanie

ELEPHANT BLANC

Zdjęcie nieumowne

Feast on Laotian and Indo-Chinese cuisine such as Luang Prabang Salad and Lao Curry Chicken from the air-conditioned comfort of an indoor dining venue. On certain days, Feast of the Prince is accompanied by traditional Laotian dance and music.

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100% potwierdzonych opinii gości, którzy zatrzymali się w naszym hotelu

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Ocena TripAdvisor  4.6/5  Liczba opinii: 1 181

Certyfikat Doskonałości 2024

Lovely experience stay at Homm

Ocena na stronie TripAdvisor 5.0/5

Tik_Nisarat Rodziny - Opinia zatwierdzona w TripAdvisor

We stayed 2 nights at Homm Souvannaphoum Luang Prabang. It was lovely experience. The hotel has a beautiful garden. The hotel atmosphere’s very relaxed. The hotel is also located in a very convenience area. It is in walking distance to everywhere in the main town. The rooms were comfortable. Breakfast was fantastic. There were many choices of food. Coffee at breakfast was also very good. What made the hotel more charming was the service from the staff. They were very friendly and helpful. Thank you to Ms. Channaly, Ms. Khampan, Ms. Thippaphone, Mr. Sengphet, and Mr. Bounmuang. We enjoyed our stay and highly recommend this hotel in Luang Prabang.

เรียนคุณ ติ๊ก ก่อนอื่นใดทางโรงแรมขอขอบคุณท่าน ที่ให้ความไว้วางใจเลือกพักที่โรงแรม Homm หลวงพระบาง และสละเวลาอันมีค่ามาแบ่งปันประสบการณ์ในช่วงการเข้าพักทางเรามีความยินดีเป็นอย่างยิ่งเมื่อได้ทราบว่าคุณลูกค้าได้รับประสบการณ์ที่ยอดเยี่ยมในการเข้าพักกับเราครั้งนี้ ซึ่งจะเป็นแรงผลักดันให้พนักงานของเราปฏิบัติงานอย่างต่อเนื่องครับ ความพึงพอใจของลูกค้าเป็นเป้าหมายอันดับหนึ่งของโรงแรม Homm หลวงพระบาง และโรงแรมในเครือบันยันกรุ๊ป และขอขอบคุณแทนพนักงานของเราทุกท่านที่ได้ระบุชื่อและสร้างความประทับใจตลอดการเข้าพักและมีเป้าหมายร่วมกันในการยกระดับความพึงพอใจของลูกค้าทุกท่าน หวังว่าเราคงได้มีโอกาสให้บริการ อีกครั้ง และส่งมอบประสบการณ์การเข้าพักที่ดียิ่งขึ้นในอนาคตอันใกล้นี้ ขอบคุณมากครับ สุพจน์ วงค์หนังสือ ผู้จัดการโรงแรม

Pleasant, relaxed, colonial atmosphere

Ocena na stronie TripAdvisor 4.0/5

Michael L Opinia zatwierdzona w TripAdvisor

My wife and I (we are over 70) liked the hotel for its calm and relaxed atmosphere. We didn't see too many young people around, which was fine. From the terrace we could see the excellent pool and the rich vegetation. The breakfast was tasty and provided both oriental and western dishes.

Dear Michael IS7111OA Thank you very much for staying with us and for taking time sharing your recent experience at Homm Souvannaphum. We are happy to hear you had an enjoyable moment and that you are impressed by the service. Your kind compliments for our breakfast which big impact for FB teams to life up to the next level, thank you again. We look forward to welcoming you again in the future. Suphot Wongnuangsue Hotel Manager

Great location but like Faulty Towers !!!

Ocena na stronie TripAdvisor 3.0/5

Max08Guernsey Opinia zatwierdzona w TripAdvisor

This is only a few minutes from the centre of town and looks lovely, with a pretty garden and nice pool. But pretty much everything else was a disaster. Not an adjective I used often. For a start we were given the wrong room, despite the Manager himself showing us to our room. Our daughter was given the superior room, so we had to swap rooms and all our unpacked luggage later Our first (and only dinner) was a Fiasco. I ordered a Carbonara and my husband and daughter ordered dishes involving fried rice. This was clearly a big ask. My Carbonara came quickly, so I ate it. I had long finished when my daughters meat arrived, but still no rice. Some 20 minutes later her rice arrived, but by now her meat was cold. I went to bed and my husband's rice dish took an hour to come !!! The waiter also tried to chill the red wine in an ice bucket ! The waitstaff were friendly and willing but it was all VERY disorganized. Breakfast was no better the following day and from then on we ate out for the rest of our stay. Such a shame !

Dear Max08 Guernsey Firstly, let me express my sincere apologies for the inconveniences you have experienced. We simply failed to deliver the service you rightly expected. Please also accept my apology for not being presence on your departure. Each of disappointing that you outlined will be comprehensively reviewed with all concerned who will ensure that our associates are re-trained and service recovery initiatives put in place to prevent recurrences. Please be assured that we take very seriously to all complaints to maintain the highest standards of service. We hope that you will not allow this incident mar your perception of the Homm Souvannaphoum Luang Prabang. We do hope that you will bestow other opportunities on us to be of service you in the future. If there is anything I can be your assistance please do not hesitate to contact me directly. Suphot Wongnuangsue Hotel Manager

What a gem this hotel is!

Ocena na stronie TripAdvisor 5.0/5

613berk Opinia zatwierdzona w TripAdvisor

I can’t imagine a more gracious and welcoming hotel than Souvannaphoum. This was our fifth stay here in five years. We love the tranquil gardens, the superb guest rooms with balconies overlooking the gardens, and breakfast on the terrace by the pool. Also the location couldn’t be better, in a quiet neighborhood just a 15-minute walk from the main market The hotel is small (20 guest rooms) and service is professional yet also warm. High fives to Suphot, the hotel manager, and Channaly, the reservations manager. I had a medical emergency (a fall that resulted in a broken ankle) and they were super attentive, even accompanying us to the airport for our flight home to make sure all the wheelchair arrangements were correct. Very impressive!! I highly recommend this wonderful hotel.

Dear Gerard Alan Coe Thank you for the time you’ve taken to share the positive review of our hotel. and I wish Khun Pamela Get well soon. We are absolutely delighted to learn that your leisure stay with us was a memorable one, please rest assured that this compliments will be shared with my team who will definitely be glad to know their services were well received and appreciated. I do hope that Homm Luang Prabang will have the opportunity to welcome you back in the not too distant future. Best regards, Suphot Wongnangsue Hotel manager

Peaceful and relaxing

Ocena na stronie TripAdvisor 5.0/5

G6630YIpeterm Opinia zatwierdzona w TripAdvisor

Fantastic historic French colonial style hotel in this famous UNESCO world heritage site and ideally situated at the south-western end of Sisavangvong road to give you easy walking or cycling access to the heritage districts of Vat Nong and Xieng Mouane. Formerly the home of Prince Souvanna Phouma, the hotel has spacious and comfortable rooms set in tropical gardens. The staff are wonderful and only too happy to satisfy any requests - special mention to Khampan who looked after us from start to finish. I would highly recommend this hotel - I didn't want to leave.

Dear G6630YIpeterm Thank you very much for your time writing a kind review of Homm Souvannaphoum Luang Prabang. It is always great to know that our guest had a good time spent at the resort. We will continue to serve guests at our best and to make sure everyone has a lovely moment while they are in the resort. and Thank you so much to address Khun Kaman who been provided outstanding service. We look forward to welcoming you again in the future. Regards Suphot Wongnangsue Hotel Manager

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