Pullman Luang Prabang 5 gwiazdki

Ocena klientów (Ocena ALL) 4.6/5 Liczba opinii: 274

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Opis

O hotelu

  • Spoil your kids with fun activities and meal with MyKids

  • Enjoya a free flow & unique experience with MyGlass package

  • Largest hotel in Luang Prabang with 123 spacious guest rooms

  • State-of-the-art conference centre & meeting facilities

  • Family-friendly resort with 3 swimming pools and Kid's Club

Nasze pokoje

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Discover

Lokalizacja hotelu

Pullman Luang Prabang

Ban Pong Wanh
06000 LUANG PRABANG
Lao people's democratic republic

Pozycja GPS:19.862533, 102.106073

Dojazd i transport

Usługi hotelowe

Zameldowanie od: - Wymeldowanie do:

Na miejscu
  • Basen
  • Parking
  • Transfer
  • Restauracja
  • Dostęp dla osób na wózkach inwalidzkich
  • Centrum fitness
  • Wi-Fi
  • Klimatyzacja
  • Śniadanie
  • Bar
  • Sale konferencyjne
  • Całkowity zakaz palenia na terenie całego obiektu
  • Obsługa hotelowa

L'ATELIER

Enjoy a wide variety of culinary delights in our all day dining restaurant. Combining ingredients from our organic garden and the local communities, we offer exceptional dishes from all continents inspired by our international executive chef.

Opinie naszych gości

Opinie naszych gości

100% potwierdzonych opinii gości, którzy zatrzymali się w naszym hotelu

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Ocena ALL  4.6/5  Liczba opinii: 274

Ocena TripAdvisor  5.0/5  Liczba opinii: 412

Certyfikat Doskonałości 2024

Excellent Stay at Pullman Luang Prabang

Ocena na stronie TripAdvisor 5.0/5

Pioneer23950130838 Opinia zatwierdzona w TripAdvisor

I had a wonderful stay at Pullman Luang Prabang. The hotel is beautiful, with spacious and clean rooms, stunning views, and a peaceful atmosphere. The staff was very friendly and helpful, always making sure we had everything we needed. The breakfast was delicious with a great variety of options. The pool and surrounding nature made our stay even more relaxing. I highly recommend this hotel for anyone visiting Luang Prabang!

Excellent hotel with outstanding staff

Ocena na stronie TripAdvisor 5.0/5

Steffen K Opinia zatwierdzona w TripAdvisor

We stayed four nights at Pullman Luang Prabang and thoroughly enjoyed our time here. The whole resort is in pristine condition, and we really liked how green the place is. Our Deluxe King room was amazing too. Very spacious, perfectly furnished and with a lot of attention to detail. The best part of the stay, however, was the outstanding staff of Pullman Hanoi. Everyone with whom we interacting was so professional, kind, and welcoming. Many thanks for making us feel “at home away from home.” While everyone was amazing, we’d like to specifically mention four people: Many thanks to Mr. Toto at the front desk for a seamless check-in experience and introduction to everything the resort has to offer. Many thanks also to Mr. Owen and Ms. Bee at L’Atelier restaurant. Your service was truly outstanding, even remembering our preferred drink selections. Lastly, many thanks to Ms. Ga Noi, at Pullman spa. The 90-minute aromatherapy massage was one of the best I’ve ever had. All in all, we highly recommend Pullman Luang Prabang. If we come back to Luang Prabang, we’d stay here again in a heartbeat.

Far better options in Luang Prabang

Ocena na stronie TripAdvisor 2.0/5

Herman3333 Couples - Opinia zatwierdzona w TripAdvisor

Due to a change of itinerary, my wife and I stayed here for two nights after a lovely 4 night stay in an excellent riverside hotel in central LP. Upon our arrival our poor taxi driver had to carry our bags into reception as the 2/3 hotel greeters showed little enthusiasm for the task. Our 'welcome' drink was iced water with a few drops of fresh lemon squeezed into it, served in a paper cup. Not very classy. A strange place. It is a large property, set in beautiful gardens. The room was extremely well appointed and a regular free shuttle bus into town (10 minutes ew) is available. I don't think we saw more than 12 other guests (it boasts 123 rooms) during our brief stay so it resembled a bit of a ghost village. Absolutely zero atmosphere. First morning at breakfast there were three other guests present and on the second five. I can't believe they're making money, particularly given the staff/guest ratio evidenced during our stay. As for the wifi, particularly in the rooms, woeful would be an accurate assessment. If coming to explore LP I'd strongly recommend staying in town - there are numerous attractive and far more atmospheric boutique hotels to choose from. And if you need to use the internet to any extent, avoid it at all costs.

Nice hotel with nice staff

Ocena na stronie TripAdvisor 5.0/5

Siyang P Opinia zatwierdzona w TripAdvisor

I love here so much, every staff are friendly with smile which makes me can not forget here, can not forget my sweet memory in here and also I want to say thank you James Chan, you are so nice and warm for me, you makes me feel I am in my home, hope to see you next time😀

Great property, bad service

Ocena na stronie TripAdvisor 3.0/5

Varun_MaSho Rodziny - Opinia zatwierdzona w TripAdvisor

The property is great. The rooms are spacious and modern, the common areas and lawn beautiful. They have a kids play area and swimming pools for kids ! The service is what left a bad impression. There was no shower gel in one of the rooms and in spite of repeated requests over 2 days, it never came thru .. we asked for it by physically going to the reception also, but nothing ! The main dine-in restaurant didn't have any vegetarian dish to offer (half our troop was vegetarian). Nothing was offered even at request. At the buffet breakfast, they couldn't figure out how to make 'hard boiled egg' even after 4 tries (they had a largely western spread, so it want a local place) Multiple other instances of bad or slow service which I can't recount all made the stay a not so great one.

Dear Varun MaSho, Thank you for taking the time to share your detailed feedback with us. We are pleased to hear that you enjoyed the spacious rooms, modern amenities, and the kid-friendly facilities, such as the play area and swimming pools. It’s always our goal to create an enjoyable and comfortable environment for families, and we’re glad that aspect of your stay met your expectations. However, we sincerely apologize for the service issues you encountered during your visit. We understand how frustrating it must have been to experience delays in receiving shower gel despite repeated requests, and we will address this with our housekeeping team to ensure it doesn’t happen again in the future. We also regret that the dining options were not satisfactory for you and your group, particularly regarding vegetarian choices. Our goal is to accommodate all guests' dietary preferences, and it’s clear we fell short in this instance. Please be assured that your feedback has been shared with our culinary team to improve our menu options and responsiveness to guest requests. Regarding the breakfast experience, we are truly sorry for the inconvenience caused by the repeated attempts to provide hard-boiled eggs. We will work with our kitchen staff to ensure a smoother and more efficient service in the future. We are grateful for your constructive comments, which will help us enhance our guest experience. Your feedback is valuable to us, and we hope to have the opportunity to welcome you back for a more seamless stay next time. Warm regards, Pullman Hotel

Partner: TripAdvisor

Recenzje naszego hotelu napisane przez podróżnych

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